HANGZHOU, China – Shangri-La Group has officially introduced its JEN by Shangri-La lifestyle brand to Hangzhou with the soft opening of JEN Hangzhou by Shangri-La. The launch marks the brand’s first hotel in the city and its 10th property worldwide.
Inspired by JEN’s “Live New Asia” philosophy, the hotel combines Hangzhou’s rich cultural heritage with its fast-growing urban lifestyle. Designed as a vibrant social hub, JEN Hangzhou invites travellers and local residents to connect, exchange ideas and experience the city from a fresh perspective.
A Lifestyle Hotel Rooted in Hangzhou’s Industrial Heritage
Located in Gongshu District, JEN Hangzhou occupies the former site of the historic Hangzhou Oxygen Plant within Hangzhou Kerry Plaza.
The hotel’s architecture preserves elements of the site’s industrial past, including exposed brick walls, while floor-to-ceiling glass introduces a contemporary residential feel. Throughout the property, artworks inspired by the city’s urban culture and the historic Grand Canal celebrate Hangzhou’s close relationship with its waterways.
Guests are also within easy reach of major attractions, including the Grand Canal, a UNESCO World Heritage Site, and the Qiaoxi Historic District. In addition, convenient transport connections make the hotel well suited for both leisure and business travellers.
Four Lifestyle Experiences at JEN Hangzhou
JEN STAY
JEN Hangzhou offers 176 guestrooms and suites designed for comfort and functionality.
Large floor-to-ceiling windows provide panoramic views of either the city skyline or surrounding greenery. Meanwhile, Deluxe Rooms and higher categories feature double bathtubs for added relaxation. Every suite also includes a private outdoor terrace, creating a peaceful setting for morning coffee or evening unwinding.
JEN EATS
The hotel’s signature restaurant, OpenHouse, celebrates Hangzhou’s culinary heritage through locally sourced ingredients and regional flavours.
The menu combines modern interpretations of Jiangnan classics with Western favourites and Southeast Asian dishes, offering a diverse dining experience throughout the day. Whether guests are visiting for a business lunch, family gathering or casual meal with friends, OpenHouse caters to a variety of occasions.
For travellers with busy schedules, the restaurant also provides a convenient Grab & Go breakfast featuring light meals, coffee and signature beverages.
JEN ACTIVE
Health and wellness remain central to the guest experience at JEN Active.
Facilities include a fully equipped 24-hour fitness centre and an indoor heated swimming pool beneath a striking glass atrium. After exercising, guests can unwind in the sauna before enjoying personalised treatments at the recovery-focused spa.
Blending Asian wellness traditions with modern recovery techniques, the spa aims to restore energy while supporting long-term wellbeing.
JEN SOCIETY
JEN Hangzhou features more than 330 square metres of flexible meeting and event space.
The facilities include a 240-square-metre ballroom and a 90-square-metre multifunction venue, both equipped with advanced audiovisual technology for conferences, celebrations and social events.
An outdoor lawn on the seventh floor offers an additional venue for intimate weddings, garden parties and corporate gatherings, creating memorable experiences in an open-air setting.
Soft Opening Offer
To celebrate its launch, JEN Hangzhou is offering a special opening rate from RMB762 per room per night.
Guests who book directly through the Shangri-La website, WeChat Mini Programme or the Shangri-La Circle mobile app can enjoy the introductory offer. Additional opening experiences and exclusive promotions will be announced in the coming months.
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