May 15 2024
Marco Araujo has been appointed General Manager at Conrad Koh Samui
With over two decades of experience in the luxury hospitality industry, Marco brings him with a wealth of expertise and demonstrated leadership capabilities to the team. In his new role, Marco will oversee the commercial and operational performances for Conrad Koh Samui.
Prior to joining Conrad Koh Samui, Marco served as Resort Manager for the award-winning flagship property Waldorf Astoria Ithaafushi Maldives. During his time there, Marco led the Forbes 5-star accreditation for three consecutive years and earned multiple awards. His appointment also marks a welcome return to Conrad Koh Samui, having previously served as the Director of Operations and Commercial Director at the resort from 2017 to 2021.
May 3 2024
Tim Kelly Appointed as Property President of City of Dreams Macau
Tim Kelly boasts an impressive career in the integrated resort industry, with a proven track record of success in managing complex operations. His extensive experience encompasses various aspects of the business, including:
- Operations Management
- Design and Brand Creation
- Construction and Development
- Master Planning
- Entertainment Venue Management
- Funding Multi-Billion Dollar Construction Projects
Known for his entrepreneurial spirit and ability to lead cohesive teams towards achieving successful outcomes, Kelly thrives in fast-paced and creative environments. His expertise extends beyond just operational excellence. He has served on the Forbes Travel Guide – Service Advisory Committee, representing the Asia-Pacific Region, advocating for international Five-Star luxury hotel service and maintenance standards.
Kelly’s impressive credentials include:
- A coveted Lifetime International Honorary Les Clefs d’Or membership
- Former Board Member of the Nevada Hotel Lodging Association
- Instructor at the College of Southern Nevada
He holds an Executive Master’s in Hospitality Administration (MHA) with a specialization in Gaming Track, further solidifying his knowledge base for the unique demands of the integrated resort industry.
Kelly, who began his integrated resort career at MGM Grand in Las Vegas, previously spent almost four-and-a-half years in Macau as Senior Vice President of Resort Operations between 2013 and 2017 before joining Kerzner International where he spent six years overseeing Atlantis Dubai.
He was last year promoted to President of Atlantis for Kerzner International, which placed him in charge of Atlantis resorts in Dubai and Sanya, China.
Also read:
https://www.paullotravel.com/appointments/ (Nov 2 2023)
April 4 2024
Joseph Khairallah Named Area Vice President, Head of Japan, Korea & Micronesia for Hilton
Based in Tokyo, Khairallah will oversee Hilton’s 32 trading hotels and future pipeline growth, as Hilton expands its regional footprint.
Khairallah takes over the role from Timothy Soper, who over the last 12 years led Hilton through record-breaking growth in Japan, Korea and Micronesia – from nine hotels and two brands in 2012, to 32 hotels and six brands today, with another nine in the pipeline, including two Waldorf Astoria properties.
An industry veteran with over 40 years of experience, Khairallah brings a wealth of expertise to his new role. He previously served as Hilton’s vice president of Operations for North China and was instrumental in expanding the company’s presence from 28 to 51 properties. During his tenure, he successfully navigated the challenges posed by the COVID-19 pandemic and strengthened the company’s service proposition and guest satisfaction.
Prior to joining Hilton in 2018, Khairallah led Marcus Hotels & Resorts as President and Chief Operating Officer, post a 30-year career across numerous global roles with Hyatt Hotels Corporation.
“Joe brings a wealth of industry experience and a deep understanding of global and regional markets. I am confident that his time-tested leadership skills and passion for exceptional service will bolster Hilton’s enduring commitment to Japan, Korea and Micronesia,” said Alan Watts, president, Asia Pacific, Hilton. “We also thank Tim for his many years of service towards growing our regional footprint, leading our high-performing team and developing the hospitality leaders of tomorrow.”
“I am thrilled to embark on this new journey as Hilton’s area vice president and head of Japan, Korea, and Micronesia. Understanding and harnessing the unique cultures and opportunities across this incredible region is pivotal for our continued success in these markets, and I look forward to building on Hilton’s storied legacy and leading our team to new heights,” said Joseph Khairallah.
March 9 2024
Jumeirah Appoints Chief Brand Officer to Lead The Evolution of its Brand
Jumeirah Group announced the appointment of Michael Grieve as its new Chief Brand Officer, responsible for spearheading the evolution of the brand as part of its Mission 2030 strategy.
Michael Grieve joins Jumeirah with a solid career building global brands, most recently the renowned luxury Italian fashion house Gucci.
Formerly Vice President Brand and Client for Gucci, leading brand, communications, events and client development across Europe, Middle East, and African marketplaces, Grieve will join Jumeirah in April.
Originally from New Zealand, Grieve’s 16-year career has spanned roles for leading international brands including BMW Group, adidas, and Nike and most recently Gucci in Milan. He comes with a proven track record of delivering business success across iconic international brands and will play an integral role in transforming Jumeirah’s brand, building a robust value proposition and experiential offering to secure Jumeirah’s position as a globally recognised hospitality group as it moves ahead with its plans to double the size of its portfolio by 2030.
Thomas Meier, Interim Chief Executive Officer of Jumeirah, spoke of the new hire: “As part of our Mission 2030 strategic plan, we are building on rich origins to shape a new brand expression of ultra luxury hospitality that will enable our growth in key destinations around the world. As our new Chief Brand Officer, Michael is integral to that journey and brings an outstanding brand building pedigree with a luxury network that will help enable our transition from a regional success story to a global brand with international reach. I’m looking forward to working closely with Michael as we embark on a new era for the Jumeirah brand.”
Grieve’s impressive track record includes brand management for BMW and MINI in New Zealand; the development of global campaigns and retail strategies for the adidas running and basketball businesses; leadership of the Jordan Brand for Nike across EMEA and most recently driving all brand marketing, communications and client engagement activities for Gucci Maison across Europe, the Middle East and Africa.
Michael Grieve said of his new role with Jumeirah: “My passion lies in creating and delivering impactful brand strategies that resonate with diverse and discerning audiences, grounded in authenticity and the brand’s core values. The Jumeirah brand is built from exceptionally strong foundations, and I believe we now have an unparalleled opportunity to define an identity and ultra-luxury experience that sets Jumeirah apart and supports its global growth ambitions. I’m very proud to join Jumeirah on this exciting journey.”
Grieve is one of a number of senior hires made by Jumeirah in the last year as part of its Mission 2030 strategic plan. In 2023, Joanne Behrens was appointed as Senior Vice President of Architecture and Spatial Design, tasked with reshaping Jumeirah’s design philosophy. Niamh O’Connell also joined as Vice President of Wellbeing, focusing on enhancing the wellness experience through lifelong learning, longevity, and inclusivity. Additionally, Bryanne Tait came on board as the Global Senior Director of Sustainability to support ongoing efforts to minimise operational impact to protect people and planet.
March 4 2024
Özgür Cengiz has been appointed Tourism Group Global Wellness Development Director at JOALI Maldives
With a stellar career spanning over 20 years in the hospitality and wellness industry, Özgür was part of the opening team of Richmond Nua Wellness, Turkey’s pioneering wellness resort, followed by a move to Jumeirah in Azerbaijan, where he was appointed to oversee the property’s operations and spa offerings.
His journey in the Maldives began in 2014 at One&Only Reethi Rah as the Director of Spa by ESPA & Fitness. In 2016, Özgür joined the pre-opening team of JOALI brand to open JOALI Maldives, the first art-immersive resort in the Maldives, as the Resort Manager, illustrating strong leadership and success. His Lifelong passion and expertise in wellness opened the path for him to open the first wellbeing island in the Maldives as the General Manager of JOALI BEING. From creating a unique concept to bringing together a network of rare talents and a wealth of unique treatments to the Maldives, Özgür built a brand recognised globally as one of the most celebrated wellbeing brands.
Along with being a member of the Global Wellness Day project, Özgür served as its Ambassador for the Maldives for 7 years. A respected panellist in international wellness circles, he is also one of the Global Spa & Wellness Awards judges. His creative approach and insights regarding new trends are widely appreciated, while his solution-focused approach inspires all those around him.
Tourism Group Managing Director of Gürok Group, Hakan Öztürk, commented about the appointment, “Wellbeing is an integral part of the identity of JOALI as a brand, for our guests and hosts alike. Özgür’s extensive knowledge and passion will truly redefine the wellness offerings for the brand from a broader perspective to take new heights as the JOALI brand portfolio expands”.
In this role, Özgür will overlook the wellness of the tourism group Gürok, the parent company of JOALI. He will be responsible for innovative activations, expansion and strategising the wellness offerings for JOALI BEING and JOALI BEING Cure.
Feb 27 2024
希尔顿任命夏农为大中华区及蒙古业务发展总裁
希尔顿集团宣布任命夏农为大中华区及蒙古业务发展总裁。在加入希尔顿集团之前,夏农曾就职于华住集团,担任集团执行副总裁兼全球高端品牌事业集群首席执行官,在华住集团的扩张和创新战略中发挥了关键作用。夏农于 2024 年 2 月 26 日正式加入希尔顿集团,并常驻于集团上海办公室。
在24年的酒店业职业生涯中,夏农历任多家国际酒店集团的大中华区高管职务,包括喜达屋酒店及度假村集团、凯悦酒店集团和Groupe Pierre Vacances et Center Parcs。在他任职期间对于开发规模的全面扩张、推出新品牌、以及战略合作伙伴关系的建立和稳固都做出了重要贡献。
夏农来自于中国,他将领导希尔顿集团大中华区宏伟的发展战略。目前,希尔顿集团在大中华区拥有超过640间运营酒店及约800间筹建酒店。
“中国有望在未来十年内成为全球最大的旅游市场。我们对于旅游需求和酒店开发的可持续发展势头充满信心,并为夏农加入希尔顿集团大家庭而深感振奋。同时,我们也非常感谢黄德利先生,在其领导之下,希尔顿集团在这个重要市场中取得了瞩目的发展。”希尔顿集团亚太区业务发展高级副总裁陈汉泉(Clarence Tan)说道。
夏农表示:”对于能够有机会助力希尔顿集团在大中华区谱写新的发展华章,我深感荣幸。希尔顿集团在大中华区已经建立了坚实的基础,并持续获得市场领先的业绩表现。这个角色所涵盖的规模和施展空间让我备感振奋,非常期待能在这个关键市场谋划和实现我们增长的雄心壮志。”
希尔顿集团在大中华区的运营酒店覆盖了10大快速发展的品牌,遍布200多个目的地,以满足旅客们的不同需求。
Feb 14 2024
Intercontinental Bali Resort Welcomes Bruno Cristol as the New General Manager
InterContinental Bali Resort is proud to announce the appointment of Bruno Cristol as the new General Manager. With an illustrious career spanning over three decades in the hospitality industry, Bruno brings a wealth of experience and expertise to his new role.
Prior to joining InterContinental Bali Resort, Bruno served as the Area General Manager of IHG Singapore and General Manager of Crowne Plaza Changi Airport. His extensive international experience includes roles in Australia, France, Hong Kong, Malaysia, Philippines, and Singapore, where he has excelled in opening, renovating, and repositioning upscale and luxury properties. Bruno’s contributions have been instrumental in the long-term growth and success of various renowned luxury hotels and resorts.
Bruno’s journey in the hospitality industry began as a Chef, where his passion for diverse cultures, languages, and connecting with people propelled him to excel in fine dining and service. Throughout his career, he has held key roles in launching successful bars, restaurants, and luxury brand hotels, including IHG, where he served as Director of Food & Beverage at InterContinental Carlton Cannes in France.
Prior to his tenure in Singapore, Bruno served as the General Manager of Dusit Thani Manila and worked with esteemed hospitality brands such as Hyatt Hotels, Ritz Carlton, and Shangri-La Hotels and Resorts for more than a decade. His enthusiasm and wealth of experience, particularly in the Asia Pacific region, position him perfectly to drive performance and inspire excellence in the hospitality industry.
Feb 12 2024
Lawrence Ng Has Been Appointed Svp Sales & Marketing at Langham Hospitality Group
Langham Hospitality Group (LHG) proudly welcomes Lawrence Ng as its new Senior Vice President – Sales & Marketing. Stationed at the company’s corporate headquarters in Hong Kong, reporting directly to the group’s Chief Executive Officer, Mr. Ng will spearhead and orchestrate all sales and marketing endeavours globally while also serving on LHG’s executive committee.
The new appointment comes as Shane Pateman vacates the top Sales & Marketing role to take up the posts of Managing Director of The Langham, Huntington, Pasadena and Regional Vice President, Operations – North America.
As the former Vice President of Sales & Marketing, Greater China at Marriott International, Mr. Ng brings a wealth of knowledge and insights to the intricacies of market dynamics and consumer preferences.
Mr. Ng’s appointment is strategically aligned with the group’s commitment to staying attuned to evolving customer needs and ensuring innovative and tailored experiences across its global hotel portfolio.
Jan 6 2024
InterContinental Shanghai Pudong Appoints Mr. Roy Tan as General Manager
IHG Hotels & Resorts have officially appointed Mr. Roy Tan as the General Manager for the InterContinental Shanghai Pudong. In his new role, Roy will be responsible for the overall Hotel Management, Employee Development, Guest Stay Experience, Strategic Business Planning and Brand Recognition.
With over 33 years of Hospitality Business Experience spanning across Singapore, Malaysia, Thailand and China, Roy’s vision of four focus points of Guest Stay Experience, Employee Experience, VIP Reception Experience and Hotel Safety is the key to driving the Business.
Roy joined IHG in 2013 as Director of Food & Beverage, where he spent the past four years at the InterContinental Chongqing and InterContinental Chengdu Global Center whereby, he has also assumed the role of a Cluster Food & Beverage Project Leader.
Prior to Roy’s current appointment, he was the Resident Manager at the InterContinental Chengdu Global Center and subsequently promoted to General Manager at the Indigo Dali Erhai and InterContinental Residences Chengdu City Center.
During his 32 months of leadership at the Residence, he led the Residence to a Financial Metric setting new records in 2023, exceeding both Revenue and GOP budget October YTD. The Residence was awarded the 2022 IHG Q2-Silver Dragon Award, 2022 IHG Green Engage Award, 2022 Ctrip ‘Service Excellent Award’ and 2022 Ctrip ‘Favorite Hotel Collection Award’, 2021 Booking.Com ‘Asia a Pacific (APAC) Award, Employees’ Heartbeat Survey achieved 96 score in 2021 and 100 in 2022.
In his spare time, Roy enjoys Socializing, Traveling, Practicing Yoga of the Breath, watching English Premier League Football matches and, participating and contributing to charity activities.
Book online or call
Email: [email protected]
InterContinental Shanghai Pudong
777 Zhangyang Road Pudong Shanghai 200120
上海 浦东 张杨路777号 200120
Jan 5 2023
Hard Rock International Appoints John P. Rees as Senior Vice President of Hotel Operations
Hard Rock International has appointed John Rees as its new Senior Vice President of Hotel Operations. In this role, Rees is responsible for leading and supporting all facets of hotel operations across the Hard Rock International portfolio, including both corporate-managed and franchised locations. Rees reports directly to Jon Lucas, Chief Operating Officer of Hard Rock International.
“We’re thrilled to have John lead the Hard Rock Hotel team as we continue to elevate our position as one of the world’s most recognized global hospitality brands,” said Lucas. “His depth of experience guiding world-class luxury and lifestyle hotels paired with his results driven leadership style makes John an invaluable addition to our company.”
Rees is an accomplished hospitality industry veteran with over 30 years of experience and a multi-faceted skillset to lead operations with excellence. His passion for innovation paired with his extensive experience has inspired him to target industry challenges such as procuring and incubating hospitality talent through impactful leadership programs and ensuring quality control across key hospitality verticals.
Rees completed his hospitality studies at Newbury College and has since gained various certifications in restaurant management, leadership training and wine studies from top accredited institutions and universities such as Cornell University (Restaurant Management) and Wine and Spirits Institute UK. He completed his hospitality training at the Hotel Bellevue Palace in Bern, Switzerland and also holds an Honorary Degree in Culinary Arts from the Long Island Culinary Federation. His career path began as an Executive Chef where he honed his fine-cooking and leadership skills at some of the world’s most prestigious hotels which led him to take on Food & Beverage Director positions before moving into his current focus in Hospitality Operations. He also previously held senior hotel operations leadership roles at Marriott International and Ritz-Carlton where he managed operations in more than a dozen different countries on four continents. In his most recent role as Vice President of Resort Operations and Guest Experience at Marriott Vacations Worldwide, Rees was responsible for driving operational excellence for over 130 properties and guests worldwide across all disciplines.
“I’m thrilled to join Hard Rock at this pivotal point of the Hard Rock Hotels brand journey,” said Rees. “Our future pipeline of hotel projects is very robust which will allow me to work with my teams to innovate and create more of the special brand touchpoints and guest experiences our fans expect. My goal is to make Hard Rock Hotels feel like the coolest place to stay with the best vibe and where every guest around the world is made to feel like a VIP.”
Dec 20 2023
Phil Payne named Board Chairperson at BWH Hotels
BWH Hotels today announced that its Board of Directors has elected Phil Payne as Board Chairperson for 2024. Payne, who previously served as Board Vice Chairperson, brings decades of hospitality experience and over 40 years of BWH Hotels ownership to his role as Chairperson.
Alongside his brothers, Payne has owned and operated six BWH Hotels properties since 1982 — offering the Board a unique perspective as an owner, operator and industry veteran. During his time as an owner, Payne also served as managing member of Best Western Plus Rio Grande Inn, Best Western Governor for Western New Mexico, and member of the brand’s Reservation & Technology Advisory Committee.
Alongside his tenure with BWH Hotels, Payne draws on a variety of experience across other industries. During his professional career, he worked as a CPA and attorney and co-founded a CPA firm in Alaska, and he designed and wrote tax, accounting and financial software systems for various firms.
Payne graduated from Arizona State University with a Bachelor of Science in Business Administration. He later went on to receive a Juris Doctorate from Pepperdine University School of Law.
In addition to electing Payne as Chairperson of the Board, the Board of Directors also elected Steve Wahrlich as Vice-Chairperson and Viral (“Victor”) Patel as Secretary-Treasurer.
Dec 13 2023
Kristen Dalton has been promoted President at the Tripadvisor Core business in Boston
Tripadvisor, Inc. (NASDAQ: TRIP) announced today that Kristen Dalton will be appointed President of the Tripadvisor Core business on January 1, 2024, reporting to Matt Goldberg, CEO of Tripadvisor Group. Dalton most recently served as COO of the Tripadvisor Core business where she has been instrumental in setting the organization’s strategy to transform the business.
Dalton has been with the company since 2019, initially serving as Vice President of FP&A for the Tripadvisor Group where she led the financial and operational planning function. Prior to her appointment to COO, Dalton served as head of Tripadvisor’s Core B2C business, leading the company’s guidance, experiences, flights, vacation rentals, and direct-to-consumer revenue lines. In her new role, Dalton will continue to oversee strategy and operations for the Tripadvisor Core business, including execution across product, technology, sales, and marketing.
With this promotion, Dalton joins other business unit presidents at Viator and TheFork, each taking full accountability for delivering on the strategy of their respective segment and continuing to report to Goldberg.
Prior to Tripadvisor, Dalton served as the Vice President of Finance & Strategy for Vistaprint, Inc., where she oversaw a global team providing leadership to strategy and internal communications teams and leading financial planning and analysis functions. She served as Vice President of Strategy – International Life for Ace Group (now Chubb), a global leader in commercial and personal property and casualty (P&C) insurance, where she drove the strategic planning process for a $1 billion global business unit and international life insurance portfolio. Dalton also held senior leadership roles for AXA, a multi-national insurance provider, Zurich Financial Services, a global life insurance provider, and Houlihan Lokey Howard & Zukin, a leading investment bank.
The Tripadvisor Group operates as a family of brands with the purpose of connecting people to experiences worth sharing. Our vision is to be the world’s most trusted source for travel and experiences. The Company operates across three reportable segments: Tripadvisor Core, Viator, and TheFork. We leverage our brands, technology platforms, and capabilities to connect our large, global audience with partners by offering rich content, travel guidance products and services, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories.
Dec 7 2023
InterContinental Bali Resort welcomes new DOSM
InterContinental Bali Resort has appointed Jeremy Brook as the new director of sales and marketing.
Brook brings a wealth of experience and a track record of success in both sales and marketing strategies. He is adept at fostering strong and productive business relationships and is known for his strong team-building skills.
He has previously worked at InterContinental Danang Sun Peninsula in Vietnam, InterContinental Hong Kong, Bulgari Hotel London, Peninsula Hotels Brand, to name some.
Dec 5 2023
Jennifer Hu Named Vice President for HVS Executive Search Asia Pacific
HVS Executive Search announced the appointment of Jennifer Hu as Vice President based in Melbourne, Australia. Jennifer specializes in senior executive appointments within the Asia-Pacific region’s exciting industries of hotels, restaurants, real estate, and travel and leisure.
With over a decade of experience in hotel and leisure management at prestigious establishments like Ritz-Carlton and Shangri-La, Jennifer seamlessly transitioned into executive recruitment, contributing to the success of organizations across the region over the past 15 years.
A Dutch national and alumna of NHL Stenden University, Jennifer holds a Bachelor’s degree in Hotel Management, combining a strong academic foundation with extensive industry knowledge. Having resided and worked in Asia for more than two decades, Jennifer’s deep understanding of the region’s talent landscape positions her as a valuable asset to HVS Executive Search.
“With Jennifer joining our team in Asia Pacific, she is bringing with her exceptional expertise in the hospitality and leisure market. Her profound insights will significantly benefit our clients within the region and beyond and contribute to the advancement of our brand strategy. We extend our warm welcome to her as a valuable addition to our expanding team.” says Florian Kittler, Managing Director Europe & Asia Pacific at HVS Executive Search.
Beyond her professional achievements, Jennifer is deeply committed to family, exploration, culinary pursuits, and a holistic approach to health and wellness. Her multifaceted interests align with HVS’s commitment to fostering a diverse and vibrant workplace. HVS Executive Search looks forward to the positive impact Jennifer Hu will undoubtedly bring to the organization as she takes on her role as Vice President for the Asia-Pacific region.
Court Williams, Chief Executive Officer, HVS Executive Search comments: “Jennifer brings her deep hospitality industry expertise and network to HVS Executive Search as we continue to expand our international practice. We are confident Jennifer will add great value to our current and future client base in the Asia Pacific region to include an underserved market in Australia.”
Nov 30 2023
Centara appoints Michael Henssler as new Chief Operating Officer
Centara Hotels & Resorts, has strengthened its executive management team with the appointment of Michael Henssler as its new Chief Operating Officer, to oversee the expansion of the company’s diverse global portfolio and support the creation of exceptional guest journeys by blending innovation with Centara’s timeless Thai hospitality.
A hotel industry expert with almost 30 years of experience, Henssler has held senior leadership positions in Europe, the Middle East, and China. A graduate of the prestigious École Hôtelière de Lausanne in Switzerland, he has enjoyed a stellar career to date, largely with Kempinski, the leading European luxury hotel group. There he held such roles as President – China and Managing Director of Key International Hotel Management, the Chinese joint venture. Most recently, Henssler was Kempinski’s Chief Operating Officer – Asia.
As Chief Operating Officer of Centara, Henssler will oversee the company’s commercial, operations, and development divisions. Working alongside the senior executive team, he will add considerable value to the business, helping Centara to double its total portfolio and achieve its five-year goal of becoming a top 100 global hotel operator by 2027. He will strive to deliver new hotel management contracts in dynamic destinations and exciting new international markets, through Centara’s collection of six brands and new sectors, including branded residences and wellness retreats.
“Centara is an outstanding company with a proud history and a bright future. It has a balanced portfolio of six distinct hotel brands, all of which have significant potential for growth. Coming from a large family, I deeply admire Centara’s commitment to family values and heartfelt Thai hospitality. I look forward to helping the group extend its warm welcome to even more guests around the world,” commented Mr. Michael Henssler, Chief Operating Officer of Centara Hotels & Resorts.
“I am delighted to welcome Michael to the Centara family. With such an impressive career – including extensive experience in key markets such as China and the Middle East – and a proven track record of achieving exceptional results, he is the perfect person to help our company reach our goal of becoming a top 100 global hotel group,” said Mr. Thirayuth Chirathivat, Chief Executive Officer of Centara Hotels & Resorts.
Nov 23 2023
Radek Cais appointed Multi-Property General Manager at Marriott International in Doha
RADEK CAIS appointed as Multi-Property General Manager of Le Royal Méridien Doha, Agora Autograph Collection, and on the horizon, the glamorous Palais Vendôme, Doha, a Luxury Collection located at the doorsteps of the iconic 7-Star ultra-luxury mall Place Vendôme in the vibrant urban hub of Lusail, State of Qatar.
In the opulent and vibrant realm of Lusail, Qatar, where luxury and glamour intermingle, Team One takes immense pride in introducing the distinguished Radek Cais as Multi-Property General Manager for the prestigious Le Royal Méridien Doha, Agora Doha Autograph Collection, and up and coming Palais Vendôme, a Luxury Collection Hotel, all located at the doorsteps of the iconic 7-Star ultra-luxury mall Place Vendôme.
With experience in the luxury hotel business spanning continents and a Master’s Certificate in Hospitality Management from the illustrious Cornell University, Cais brings exceptional expertise in luxury business acumen. His odyssey spans continents in renowned establishments in Canada, China, Latvia, The Netherlands, Sweden, Norway, Bahrain, Saudi Arabia, Egypt and Abu Dhabi
Transitioning from the esteemed “House of Astor” The St. Regis Chengdu, Cais brings his “make the everyday exquisite” appeal to Lusail. His dynamic leadership has led to accolades such as the Top 3 Luxury Hotel spot in Greater China Condé Nast Traveler and the St. Regis 2022 General Manager of the Year. Notably, Cais spearheaded successful launches of The Ritz-Carlton Abu Dhabi Grand Canal and The Nile Ritz-Carlton in Cairo. In China, his legacy shone through iconic establishments such as the 7- star Wanda Reign on the Bund in Shanghai, The Ritz-Carlton Tianjin and St. Regis Chengdu
Nov 18 2023
Andaz Singapore Has A New Food & Beverage Leadership Team
The first Andaz property in Southeast Asia welcomes new Executive Chef Martin Satow and Director of Food and Beverage Moritz Kam
Andaz Singapore is pleased to announce the appointment of Martin Satow as its new Executive Chef and Moritz Kam as its new Director of Food and Beverage (F&B). The German natives’ new appointments will mark their return to Singapore, having spent time in the city between 2013 and 2019.
With a combined experience of 35 years, Chef Martin and Moritz will be leading the hotel’s culinary and F&B teams respectively to elevate guests’ dining experiences to new heights with fresh perspectives. They will be responsible for providing strategic direction to the property’s culinary and F&B service teams, overseeing the property’s five food and beverage outlets, including 5 ON 25, 665°F, Alley on 25, Mr. Stork, and Bar Square as well as all hotel events in Alley on 3.
Stephan Karl, General Manager at Andaz Singapore: “We could not be more thrilled to welcome Chef Martin and Moritz onboard the Andaz Singapore tribe to join our commitment to deliver fresh and delightful guest experiences. I have confidence that their widespan experiences in different countries as well as across our Hyatt brands will further enrich our reputation as a gastronomic destination in the city, especially since this will be their second appointment in our little red dot.”
Joining the Andaz Singapore tribe as a seasoned culinary expert, Chef Martin brings a wealth of international expertise honed at acclaimed establishments around the world. His Hyatt journey can be traced back to Grand Hyatt Berlin where he joined as a junior sous chef nearly two decades ago in 2007, following which he continued his career in Hyatt properties in Doha, London, Istanbul, and Singapore.
Martin’s inaugural role as Executive Chef was with Grand Hyatt Seoul when he joined them in 2019. Thereafter, Martin was assigned to support Grand Hyatt Jeju as a Culinary Support Specialist before transferring to Park Hyatt Shanghai.
His passion for elevating local and global flavours, underscored by the use of sustainable ingredients and practices, promises to ignite a new dimension in the hotel’s dining offerings. “I am excited to be back in Singapore and look forward to collaborating with my associates and teams, both old and new. Our collective talents will undoubtedly bring forth outstanding experiences that will leave a lasting impression on our guests at Andaz Singapore,” said Chef Martin.
Andaz Singapore is also delighted to welcome Moritz Kam as its new Director of Food and Beverage. Moritz brings a wealth of knowledge and strategic insight to the table, having successfully steered F&B operations in leading hospitality establishments in major cities in Asia.
His journey with Hyatt began in Beijing where he joined the iconic Park Hyatt property in the capital city as a Corporate Leadership Trainee. After about four years in Beijing and Dalian, he moved to Park Hyatt Tokyo to manage the award-winning venue, New York Grill & Bar. In September 2018, Moritz was promoted to the role of Assistant Director of F&B, which he held for the next five years in key Grand Hyatt properties, including in Singapore and most recently, Tokyo.
“It fills me with joyous excitement to experience the rich culture as well as heritage of Singapore, and share my impressions through a fresh perspective. Our Andaz family looks forward to welcoming guests from around the world and conversing with you over food and beverages. Join us in letting the good times roll,” said Moritz.
Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a luxury lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers 347 guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India, and Bras Basah Bugis cultural districts—with their intimate shophouse- filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark a discovery of the rich culture of Singapore and inspire guests to experience the city from new angles.
Nov 2 2023
Timothy M. Kelly Named President of Atlantis
Atlantis Dubai announced the appointment of Timothy M. Kelly as the President of Atlantis, Kerzner International. This is a testament to Timothy’s outstanding contributions and achievements during his six-year tenure at Atlantis Dubai.
In this brand-new role, Timothy will be responsible for leading and representing the entire Atlantis brand globally. He will continue his responsibilities overseeing the teams in Atlantis, The Palm and Atlantis The Royal in Dubai, and will begin overseeing the team in Atlantis Sanya in China. Timothy will also officially join Kerzner International’s esteemed Executive Team, ensuring the delivery of the entire organisation’s strategy across its multi-award-winning portfolio.
Timothy’s innate ability to lead and inspire his team has ensured that Atlantis, The Palm outperforms year on year. The illustrious Grand Reveal of Atlantis The Royal in January this year set the pace for a stream of awards, including the recent announcement that the newly opened property had been ranked in The World’s 50 Best Hotels list – the only hotel in the Middle East to be featured. From the record-breaking expansion of Atlantis Aquaventure, to the star-studded food and beverage offerings across both properties as well as the roll-out of multiple award-winning sustainability projects including the Atlantis Atlas Project, the achievements under Timothy’s leadership continue to propel the brand forward as a destination that reveals a new and extraordinary experience at every turn.
In his new role, Timothy will also ensure resort operations, design planning, brand alignment, sales and marketing, and people initiatives at all Atlantis properties are carried out to the highest level. Additionally, he will be responsible for representing Kerzner International, while providing mentorship to all General Managers and Executive Leaders under the Atlantis brand.
“Timothy’s appointment acknowledges his inspiring and dedicated leadership, and the incredible successes he has overseen at Atlantis, The Palm, which continues to achieve record growth, and Atlantis, The Royal, which opened to worldwide acclaim and excitement earlier this year, and is already collecting global awards and recognition,” said Philippe Zuber, CEO of Kerzner International. “I am delighted to welcome him to the Executive Team, and confident that under his stewardship, Atlantis will continue to innovate and excite, boldly redefining the luxury resort and entertainment experience for guests around the world.”
Commenting on his appointment, Timothy Kelly, President of Atlantis, said, “I am truly honoured that Kerzner International has placed their trust in me to embark on this exciting chapter ahead. The past six years have been incredible, and there’s been nothing more rewarding than witnessing our brand’s successful growth trajectory. I look forward to an exciting future filled with endless possibilities and continuing to work with our amazing colleagues throughout Kerzner International.”
Before joining Atlantis Dubai, Timothy served in a variety of senior leadership positions, most recently as Senior Vice President of Resort Operations at Wynn Palace, Cotai and Wynn, Macau (SAR). Prior to this, Timothy held the prestigious role of Vice President of Hotel Operations at MGM Grand in Las Vegas, Nevada. It was here that Timothy’s emphasis on guest experience, through the implementation of personalised service strategies, and the introduction of a new brand concept “Skylofts at MGM Grand”, led to MGM Resorts International achieving their first “Forbes Travel Guide Five-Star Award” in the history of the company.
Timothy’s leadership excellence afforded him to be the first representative of Forbes Travel Guide Service Advisory Committee, representing the Asia-Pacific Region, on Five-Star luxury service and maintenance standards. He was also appointed to the Nevada Hotel Lodging Association Board of Directors for six years, lobbying the state legislature supporting the integrated resort industry.
Oct 27 2023
Adrian Rudin Named Managing Director for the Dusit Thani Bangkok Hotel
Dusit International has appointed Mr Adrian Rudin as Managing Director of two highly anticipated properties in Dusit’s portfolio – the reimagined flagship Dusit Thani Bangkok hotel and ultra-luxury Dusit Residences.
Currently under development opposite Lumpini Park in the heart of Bangkok, where the iconic original Dusit Thani Bangkok hotel once stood, both properties are integral components of Dusit’s most significant project to date – Dusit Central Park – a mixed-use development that will also encompass an office tower, a high-end shopping mall, and a sprawling public rooftop park.
Set to make its grand debut in mid-2024, the new Dusit Thani Bangkok represents a contemporary transformation of the original hotel, which first graced the Bangkok skyline in 1970 as the city’s grandest and tallest edifice, famous for housing Bangkok’s most elegant ballroom.
Drawing inspiration from Dusit’s unique brand of Thai-inspired hospitality, the neighboring Dusit Residences is also dedicated to embracing Dusit’s rich legacy, and promises to offer a seamless fusion of luxury, comfort, and convenience for residents when it opens in early 2026.
Mr. Rudin, a Swiss national, brings over three decades of experience in leading luxury hotels under renowned banners such as Shangri-La and Kempinski Hotels. Positions he has held in his career include, amongst others, Hotel Manager of Shangri-La Singapore, General Manager of Traders Hotel in Singapore, and Opening General Manager of Shangri-La properties in Abu Dhabi and Beijing.
Before joining Dusit, he served as General Manager of Sindhorn Bangkok Kempinski and Vice President of Operations for China and Southeast Asia at Kempinski Hotels, where he managed the operations of 25 Kempinski and NUO Hotels, while providing support for new ventures.
“Being entrusted with the stewardship of these prestigious Dusit properties is both a privilege and an honor,” said Mr. Rudin.
Mr. Rudin holds an Advanced Certificate in Hotel Management from SHL (Schweizerische Hotel Fachschule Luzern) and an Executive Education certificate from Cornell Hotel Management School at Cornell University, New York.
Oct 26 2023
Kempinski Hotels appoints Stuart Dickie as Chief Financial Officer and Member of the Management Board
Kempinski Hotels has appointed Stuart Dickie as Chief Financial Officer (CFO) and Member of the Management Board. In his new role, he will oversee and lead the global financial team and be responsible for all aspects of the financial and risk management of the luxurious hotel group.
“We are excited to welcome Stuart to his new role”, says René Nijhof, Chairman of the Board of Directors of Kempinski Hotels S.A. “Stuart brings with him a wealth of global financial expertise and a proven track in similar positions in international hotel business. We are convinced that with his in-depth experience, he will provide strong financial leadership as we continue to build our company story.”
From 2000 to 2009 Stuart Dickie worked as Director of Corporate Finance at Mandarin Oriental Hotel Group, based in Hong Kong, before he was appointed Chief Financial Officer for the luxury hotel company. After more than eight successful years in this position, he joined Jumeirah Hotels & Resorts in the same function over a period of four years.
In his earlier career, Dickie was a senior manager at PWC in Hong Kong. A British National, Stuart is a chartered accountant, a member of the Association of Corporate Treasurers and has a BA in Business Studies from Sheffield Hallam University.
Oct 23 2023
Giampaolo Ottazzi appointed as General Manager for the first Orient Express Hotels in Rome & Venice
Ottazzi will be responsible for the strategic positioning, development, and operations management of both hotels, which are set to open in 2025.
With over forty years of experience in the luxury hospitality industry, Ottazzi began his career in sales and marketing management roles in Venice at the CIGA Hotel, in Portofino at Hotel Splendido, in Florence at Villa San Michele, in Como at Villa d’Este, and in 2000, moved onto General Manager of Villa La Massa Hotel in Florence. In 2008, he served as General Manager of Belmond Hotel Cipriani in Venice for more than twelve years before his most recent position as General Manager of Hotel De Russie in Rome where he began in 2021.
The prestigious arrival of Orient Express Hotels in Rome and Venice mark the establishment of the brand in Italy, a significant milestone for Orient Express as well as for, Arsenale, expert in luxury hotels and hospitality, who strive to promote Italian assets in the hospitality sector.
Omer Acar, CEO Raffles & Orient Express, says “Celebrating a pivotal moment, we welcome Giampaolo Ottazzi, an expert in luxury hospitality, in leading our Rome and Venice hotels set to open in 2025. ”
Paolo Barletta, CEO of Arsenale S.p.A, affirms “We are pleased to begin this journey together with Giampaolo. His expertise and deep knowledge of the sector in Rome and Venice’s city will be crucial elements to give even more value to a unique historical asset like Minerva and Palazzo Donà Giovannelli.”
Oct 20 2023
Senna Fernandes to head Macau tourism office for 2 more years
According to an announcement published on Wednesday in Macau’s Official Gazette, Ms Senna Fernandes has been appointed for an additional 24-month term as director of the Macao Government Tourism Office, a body also known as MGTO. Her new term starts on December 20.
Ms Senna Fernandes was first sworn into office as director of the tourism department in December 2012, initially for a one-year term. She has been reappointed for successive terms since.
The Macau government has a stated policy aim of encouraging its casino concessionaires to draw more of their customers from markets beyond China. That effort is to be coordinated with MGTO’s own promotional activities.
Prior to Covid-19, Macau was overwhelmingly a Chinese tourism market, with mainland China and Hong Kong accounting for 89.6 percent of Macau’s 39.4-million visitor arrivals in 2019, according to Macau government data.
Sept 20 2023
Manish Nambiar appointed Managing Director of Siam Kempinski Hotel Bangkok and Vice President Operations, South East Asia Kempinski Hotels
A veteran hotelier with almost 20 years of experience with Kempinski, he joins one of Kempinski’s flagship properties from his executive role as Area General Manager of Africa since 2021. In his previous position, he oversaw the operations of all Kempinski properties in the Africa region and was based at Kempinski Hotel Gold Coast City Accra, in Ghana.
Manish started his career path with Kempinski S.A. as a food and beverage specialist in Tanzania, East Africa in 2004 and enhanced his expertise by opening various Kempinski properties in the Middle East and Africa.
As the Vice-President of Operations for South East Asia, Manish will be responsible for the execution of operations, including service, operational brand standard delivery and the quality of all Kempinski hotels in the region. He will be based at Siam Kempinski Hotel Bangkok and will lead four other stellar properties in South East Asia.
‘I am proud to join an iconic landmark and flagship property of Kempinski and contribute to Thailand’s incredible reputation for warm hospitality and Bangkok’s dynamic hospitality community’, he said.
Like all hotels of the luxurious European hotel group, Siam Kempinski Hotel Bangkok is a member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, and offers a wide variety of benefits to members through the KEMPINSKI DISCOVERY Loyalty Programme.