Mandarin Oriental stragetic appointments across food & beverage, technology, sustainability and wellness reinforce the Group’s long-term growth ambitions
2025 marks a defining year for Mandarin Oriental as the Group translates its transformation strategy into measurable results—expanding its portfolio, elevating operational excellence, and unlocking long-term value for guests, colleagues, and owners.
To deliver on this vision, Mandarin Oriental has appointed senior leaders with deep expertise across key disciplines—food and beverage, technology, sustainability, and wellness. Each will play a pivotal role in enhancing commercial performance, sharpening the Group’s competitive edge, and shaping guest experiences for the future.
Laurent Kleitman, Group Chief Executive, said:
“We are building a world-class leadership team with the expertise and creativity required to shape our future. These appointments bring exceptional knowledge and fresh perspective in areas that are fundamental to our growth. Together, they will enable Mandarin Oriental to deliver consistent performance, deepen guest loyalty and strengthen returns across our global portfolio.”
The new appointments include:
- Christian Gradnitzer, Group Director of Food & Beverage – A seasoned innovator with 30 years of international leadership experience, Christian is recognised for creating distinctive dining concepts that enhance brand equity. He was instrumental in establishing Jumeirah Group’s restaurant division and most recently led Rikas Hospitality Group in the Middle East.
- Raphael Bick, Chief Information Officer – With more than two decades in technology, digital innovation and AI-driven transformation, Raphael will drive Mandarin Oriental’s modernisation and personalisation agenda, following his role as Asia Technology Leader at McKinsey & Company.
- Kandé Camara, Chief of Staff to the CEO and Group Director of Sustainability – With experience spanning finance, luxury and hospitality, Kandé will advance the Group’s ESG commitments. Her career includes senior sustainability roles at Kerzner International and Parfums Christian Dior.
- Emlyn Brown, Group Director of Spa, Leisure and Wellness – A global leader in wellbeing strategy with over 25 years of expertise, Emlyn previously served as Senior Vice President Wellbeing for Accor Luxury Division, where he shaped the brand’s integrated approach to wellness.
Together, these appointments reinforce Mandarin Oriental’s ambition to deliver enduring guest loyalty, consistent financial performance, and innovative experiences that define luxury hospitality for the future.
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