Accor has launched an ALL Accor app inside ChatGPT that allows travellers to search for hotels using conversational prompts, view rates (including loyalty-member prices), and then complete bookings on Accor’s secure platform. The move matters now because major hotel groups are racing to embed booking and discovery into AI interfaces
Grand Mercure Business Bay has officially opened in Dubai after the former Gulf Court Hotel Business Bay was rebranded under Accor’s Grand Mercure brand, marking a strategic franchise partnership between Accor and Gulf Hotels Group as Business Bay continues its rapid evolution as a commercial and lifestyle hub. Grand Mercure
Accor shines at the 2025 HM Awards, winning top honours including Accommodation Chain of the Year and Australasian Hotelier of the Year. Full highlights inside Accor, the largest hotel operator in the Pacific region, delivered a powerhouse performance at the 2025 HM Awards for Hotel and Accommodation Excellence in Sydney,
Accor’s Emblems Collection launches its first hotel, Lucknam Park Hotel & Spa in the Cotswolds, and unveils six more luxury openings worldwide Accor’s latest luxury brand, Emblems Collection, has officially launched with its flagship property, Lucknam Park Hotel & Spa, a storied countryside retreat in the Wiltshire Cotswolds. The debut
Accor earns top honours at the 2025 World Sustainable Travel & Hospitality Awards for its pioneering Achieving Net Zero Together supply chain program Accor has been recognised as the World’s Leading Climate Action Initiative at the 2025 World Sustainable Travel & Hospitality Awards (WSTHA), earning the accolade for its high-impact
Madarao Kogen Hotel and Lime Resort Myoko join Accor’s boutique MGallery Collection, blending alpine luxury, wellness, and year-round adventure MGallery, Accor’s boutique hotel collection, is bringing its signature blend of authenticity, design, and memorable experiences to Japan’s mountains with the signing of Madarao Kogen Hotel and Lime Resort Myoko. Both
Accor’s global collaboration brings Italian-crafted linens to Fairmont, Sofitel Legend, Sofitel, and MGallery, redefining luxury comfort across 350+ hotels worldwide Accor has announced a new strategic partnership with Standard Textile Co., Inc., designating Mascioni Hotel Collection as the preferred luxury linen provider for select Accor brands — Fairmont, Sofitel Legend,
How is Accor expanding its midscale footprint in the UAE with Mercure Hotel Abu Dhabi Downtown opening? Accor has opened the Mercure Hotel Abu Dhabi Downtown, the first Mercure-branded property in the city and the fifth in the UAE. The launch expands the brand’s regional portfolio, which also includes four
Handwritten Collection Accor has entered into an agreement with Khai Hoang TM DV-Tourism Company Limited to open a Handwritten Collection hotel in Nha Trang, Vietnam. The hotel is scheduled to open in the fourth quarter of 2025. Overlooking the South China Sea, the hotel is located on Pham Van Dong
Sofitel Legend Metropole Hanoi Vietnam and Mexico commemorated 50 years of diplomatic relations in May. For Sofitel Legend Metropole Hanoi, this historic milestone holds a particularly special significance, as the hotel was once home to the very first Embassy of Mexico in Vietnam, from 1976 until the early 1980s. On
Accor and Jinjiang International Group today announced a new era for the world-renowned Peace Hotel, one of Shanghai’s most beloved landmarks. Built in 1929 by Sir Victor Sassoon as the Cathay Hotel, the art deco masterpiece has been owned by Jinjiang Group since 1984, and became a part of Fairmont Hotels & Resorts
Fairmont Hotels ‘Make Special Happen’ Fairmont Hotels & Resorts has announced its new global brand campaign ”Make Special Happen” to pay homage to the brand’s centurion heritage as host to some of the world’s most storied celebrations and history-making moments, as well as its legacy with the silver screen. The
Accor Hotels Accor has reaffirmed its leadership in the region with four out of six top placements in the 2025 Skytrax World Airport Awards for Best Airport Hotels in Australia / Pacific. Leading the honours, Pullman Brisbane Airport has been named Best Airport Hotel in Australia / Pacific, marking the fourth time in
Fairmont Tokyo Located in the heart of Tokyo with a rare and unique vantage point, Fairmont Tokyo combining vibrant urban scenery with breathtaking views of the Tokyo Tower to the west and the tranquil Tokyo Bay to the east, Fairmont Tokyo is now open for bookings for stays starting July
Swissôtel Announces New Opening in Guangzhou Swissôtel has announced the opening of Swissôtel Guangzhou. The hotel is ideally positioned in the dynamic Tianhe Intelligence Business District (IBD) to serve the growing number of visiting tech executives and business professionals, in the northeastern part of Tianhe District, Guangzhou. Swissôtel now has nine destinations
Accor opens a new Handwritten Collection hotel Accor is set to open a new Handwritten Collection hotel in the prime location of Lijiang. A celebrated cultural and ecological tourism destination, renowned as a UNESCO World Heritage site, the hotel is located near the ancient town of Shuhe, with a view
Swissôtel Shanghai Hongqiao Swissôtel is rapidly diversifying across greater china, adding new Swissôtel living apartments. The Shanghai Hongqiao Gubei Business Development Area is undergoing a transformation, with new infrastructure and amenities to upgrade the area for residents and create a business focal point in western Shanghai and the Yangtze River Delta.
Accor announces record growth Accor with about 120 Sofitel properties, more than 120 boutique hotels under MGallery, and a growing portfolio of Emblems’ bespoke destinations, the Group reports a record growth in 2024 with close to 90 hotels signed in the pipeline to be opened in the coming years under
The Scene Inspired by the newest Pullman standards when built, Pullman Suzhou Zhonghui has 413 guest rooms, 3 F&B outlets and 2,200 sqm of meeting space. All conference and banquet rooms integrate advance technology blended into the humanistic green environment of Xiangcheng District where the hotel is located. With its
北京华彬费尔蒙酒店 “秋日下午茶” Fairmont Beijing Afternoon Tea 秋日下午茶 甜点 芒果西番莲慕斯蛋糕 迷你蓝莓芝士蛋糕配巧克力 浓味伯爵巧克力奶冻 什锦浆果奶油杯 咸点 西班牙火腿配无花果及布里芝士 红虾配墨西哥鳄梨酱及豆苗 迷你鸡蛋三明治配南瓜及鹌鹑蛋 德式迷你碱水包配秋季金桔及萨拉米 原味司康饼及榴莲派 人民币388元/双人 大堂酒廊 电话 010 – 8507 3619 北京华彬费尔蒙酒店 +86 010 8511 7777 Email 北京 建国门外大街 永安东里 8 号 100022
Pullman Suzhou Zhonghui The Pullman hotel combining lifestyle and design, for business and leisure. Hotel Website +86 512 6699 8888 [email protected]
Sofitel Bangkok Sukhumvit The grand reopening of Sofitel Bangkok Sukhumvit that started with a Blessing Ceremony by the monks. Sofitel Bangkok Sukhumvit, in the heart of Bangkok, witnesses the evolution of experiences, blending French aesthetics with Thai traditions. Watch The grand reopening of Sofitel Bangkok Sukhumvit
“这行业充满变数，往往带给人惊喜与挑战” Pullman Kaifeng Jianye general manager 我第一次见面现在 铂尔曼 的 Billy 是5年前北京费尔蒙酒店。 他刚从助理行政经理升为酒店经理。 此后，Billy 调任北京东方美爵出任总经理，直至22年6月离开家乡北京，前往中部城市河南开封的建业铂尔曼酒店工作。 我最近约了 Billy 并做了一个采访。以下是访问内容。 你在做什么工作呢？ 我目前效力于法国雅高酒店管理集团，担任开封建业铂尔曼酒店的总经理。 你将在这家酒店完成什么？ 我希望通过努力，带领团队，把时尚潮流的元素与开封的古韵和酒店独有的特色相结合，让大家对于这家充满“宋风菊韵”的酒店有着更深刻的了解，来开封旅游的时候选择下榻这里。 是什么让你决定从事酒店业？ 酒店看似是一种重复性工作，迎来送往来自各地宾客，但其实这行业充满变数，往往带给人惊喜与挑战。 你在酒店业的第一份工作是哪里？ 十几年的职业旅程从香格里拉开始，先后效力文华东方、希尔顿、费尔蒙、太古酒店、雅高等数家酒店管理集团。 你为什么想成为这家连锁酒店的经理？ 开封和我的家乡北京都是历史文化非常厚重的城市。这家铂尔曼隐藏在城市里，位置优越，还有优美景观。 在你看来，哪些因素有助于提供出色的客户服务？ 我始终相信以人为本，从员工的切身着想，提供专业技能的培训、帮助规划职业目标、策划多姿多彩的员工活动和福利，使员工获得物质和精神上满足，这是第一步。 其次，在酒店体验和产品的打造上，贴合时下最流行、最符合市场需求的元素进行包装推广，达到宾客的期望。 第三，从预订这一步骤开始，我们通过预订信息以及交流中宾客透露出的细节，站在他们的角度考虑：“酒店还能为我做些什么”。 你的领导风格和个人最大的优势是什么？ 在工作上坚持“快” “准”、“严谨“ 的原则，这能给团队成员带来积极影响；给予员工认可，这能激发他们工作热情和敢于承担。 在你看来，酒店经理工作最具挑战性是什么？ 酒店一共8个部门，各部门每天向我汇报工作计划、进度、状态，忙起来时一眨眼功夫半天就过去了。之外还须处理突发事件。 你如何激励这家酒店员工每天工作尽力而为？ “以身作则，身体力行“永远是我带领团队的最好实践方法。 你在酒店业和管理方面接受过哪些教育？ 我曾留学英国伯明翰大学，并获得酒店管理硕士学位，之后成为伦敦文华东方酒店管理培训生。 你能阅读财务报表吗？ 我能。过往工作让我累积了市场营销、收益管理和运营管理的经验。 你在营销和促销方面有什么经验？ 我通常从销售、市场、收益这三方面着手。 通过销售人员的拜访，不断地收集客户乃至市场的情况，针对客户需求提供个性化解决方案。 结合当地特色、酒店优势、品牌跨界，开展多种类型的市场活动进行精准的人群定位宣传，同时更可以通过品牌跨界合作达到1+1＞2的宣传效果，互相引流受众群体。 在收益方面则参考历史数据、热词搜索等方法，通过灵活价格调控达到最大收益。 你有处理过预算吗？你是如何分配资金的？ 每天早上的晨会，我会根据截止到前一晚的数据，考虑是否调整、如何调整正在进行的策略。保证酒店正常运营、能源费用支出，以及员工工资为首要，同时更要考虑业主方的需求和要求，进行资金的分配使用。
ACCOR SO/ Bangkok Discover SO/ Uptown Dubai. A new city hotel in a dazzling high-rise diamond-inspired Uptown Tower – with gourmet dining experiences, cutting edge mixology and next generation wellness. Already opened. Watch video