May 19 2024
United Airlines Debuts New Onboard Safety Video
The video was filmed inside a life-sized, airplane-inspired sequential reaction machine, with a creative concept designed to capture and keep the attention of even the most frequent fliers.
The new video will debut on select aircraft starting May 25 and will roll out across the fleet over the summer.
#unitedairlines #airsafety #onboardsafety #safetyvideo
May 18 2024
Turkish Airlines is entering into a new era with its New Distribution Capability (NDC) platform, TKC
The launch of TKCONNECT marks a significant milestone in Turkish Airlines’ mission to enhance passenger experience and to support commercial partners.
Advantages travel agencies include a wide range of exclusive features and privileges, differentiated ticket pricing, NDC only promotional fares, rich content supported with visuals and descriptions, enhanced and promoted ancillary services such as excess baggage, seat selection and special equipment.
Ahmet Olmustur, Turkish Airlines Chief Commercial Officer, said: “Our new distribution capability platform, TKCONNECT, will be an important milestone in our mission to enhance passenger experiences and support our commercial partners.
“Turkish Airlines provides TKCONNECT to our business partners and travel agencies as part of our goal to always offer advanced technology in a user-friendly way.”
TKCONNECT is offered as three alternative options to meet the needs of Turkish Airlines’ extensive network of commercial partners. TKCONNECT Direct offers instant fare, inventory and additional service opportunities with direct access to Turkish Airlines content via IATA-certified NDC APIs.
TKCONNECT via Aggregator is a facilitated integration point to Turkish Airlines products and services provided by industry-leading, IATA registered and Turkish Airlines certified technology partners.
TKCONNECT User Interface provides instant fare, inventory and additional service opportunities with a user-friendly web-based booking portal that simplifies booking, ticketing and post-ticketing services.
Agencies not yet onboarded as TKCONNECT partners can keep their current setup to Turkish Airlines’ legacy content through Global Distribution Systems (GDS). However, starting from 1 October 2024, bookings made via GDS will incur a distribution cost charge and our differentiated rich content products will only be available for TKCONNECT users.
Travel agents interested in TKCONNECT can discover more details on the Turkish Airlines’ Partners Landing Page (ndc.thy.com) or get in touch with Turkish Airlines’ Sales Team.
May 19 2024
McDreams becomes first hotel group to roll 100% AI-powered guest enquiries system
Germany-based hotel group McDreams has incorporated AI system, Lisa, with Like Magic platform.
May 14 2024
Upscale and Upper Midscale Chain Scales Reach New Highs as China’s Construction Pipeline Grows
Lodging Econometrics’ (LE’s) Q1 2024 Hotel Construction Pipeline Trend Report reveals steady growth in China’s construction pipeline, with 3,775 projects encompassing 695,212 rooms. The total pipeline in the country continues to expand, increasing 3% by projects and 2% by rooms year-over-year (YOY).
At the close of the first quarter, China has 2,691 projects and a record-high 488,560 rooms under construction. Additionally, there are 377 projects/65,193 rooms scheduled to start construction in the next 12 months, while 707 projects/141,459 rooms are in the early planning stage. Projects in early planning at Q1 grew 18% YOY by projects and 11% YOY by rooms. Notably, construction starts in China rose 13% by projects YOY and 11% by rooms to stand at 247 projects/42,357 rooms.
The upper midscale and upscale chain scales lead China’s pipeline at Q1, accounting for 57% of projects and 58% of rooms in the country’s total pipeline. These two chain scales each achieved record-highs this quarter, with 1,261 projects/197,224 rooms and 906 projects/206,919 rooms, respectively. Luxury hotel projects also reached a new all-time high project count at Q1, closing the quarter with 229 projects/50,317 rooms.
Chengdu leads China’s pipeline with 147 projects/29,595 rooms, a new record room count for the city. Shanghai follows with 131 projects/25,258 rooms. Next is Guangzhou at 110 projects/23,171 rooms, then Hangzhou with 102 projects/20,913 rooms, and Xi’an with 93 projects/16,737 rooms.
During the first quarter, 120 new hotels/17,081 rooms opened in China, with an additional 754 new hotels/121,121 rooms forecast to open in Q2-Q4. LE analysts forecast a total of 874 new hotels/138,202 rooms to open by year-end, while in 2025, 916 new hotels/160,166 rooms are forecast to open.
May 14 2024
Cvent Announces Top Meeting Destinations and Hotels Worldwide for 2024
The industry-acclaimed annual rankings recognise the top-performing hotels for MICE business, as well as the world’s most coveted meeting destinations.
Cvent, an industry-leading meetings, events, and hospitality technology provider, today announced its lists of the Top Meeting Destinations and Top Meeting Hotels worldwide. These annual lists – which are issued regionally for North America, Europe, Asia-Pacific, and the Middle East & Africa – are informed by sourcing activity through the Cvent Supplier Network, one of the world’s largest venue-sourcing platforms. More than $16B of meetings and events business was sourced through Cvent’s online platforms in 2023.
The annual Cvent Top Lists have become go-to resources for planners worldwide looking for incredible hotels and destinations to host their events. The Company hosted a live press conference at IMEX Frankfurt to share more in-depth details and recognize top hotels and destinations in person.
Cvent Top Meeting Destinations
USA – Top 10 Meeting Destinations
- Orlando, Florida
- Las Vegas, Nevada
- Nashville, Tennessee
- Dallas, Texas
- San Diego, California
- Chicago, Illinois
- Atlanta, Georgia
- Denver, Colorado
- Phoenix, Arizona
- Austin, Texas
ASIA PACIFIC – Top 10 Meeting Destinations
- Singapore
- Bangkok, Thailand
- Sydney, New South Wales (Australia)
- Tokyo, Japan
- Melbourne, Victoria (Australia)
- Seoul, South Korea
- Kuala Lumpur, Malaysia
- Bali, Indonesia
- Phuket, Thailand
- Shanghai, China
EUROPE – Top 10 Meeting Destinations
- London, UK
- Barcelona, Spain
- Madrid, Spain
- Berlin, Germany
- Lisbon, Portugal
- Amsterdam, Netherlands
- Paris, France
- Rome, Ital
- Frankfurt, Germany
- Munich, Germany
MIDDLE EAST AFRICA – Top 10 Meeting Destinations
- Dubai, UAE
- Istanbul, Turkey
- Abu Dhabi, UAE
- Marrakech, Morocco
- Cape Town, South Africa
- Cairo, Egypt
- Riyadh, Saudi Arabia8. Doha, Qatar
- Johannesburg, South Africa
- Casablanca, Morocco
Cvent Top Meeting Hotels
USA – Top 10 Meeting Hotels
- Grand Hyatt Nashville
- Omni Nashville Hotel
- JW Marriott Austin
- JW Marriott Nashville
- Renaissance Nashville Hotel
- Fairmont Austin
- The Westin Kierland Resort & Spa
- Fairmont Scottsdale Princess
- Omni Boston Hotel at the Seaport
- Grand Hyatt San Antonio River Walk
ASIA PACIFIC- Top 10 Meeting Hotels
- JW Marriott Hotel Singapore South Beach
- Shangri-La Singapore
- Hyatt Regency Sydney
- Hilton Tokyo
- Bangkok Marriott Marquis Queen’s Park
- Fairmont Singapore
- voco Orchard Singapore
- Hilton Kuala Lumpur
- Sheraton Grand Sydney Hyde Park
- Hilton Singapore Orchard
EUROPE- Top 10 Meeting Hotels
- Meliá Castilla
- Hilton Prague
- NH Collection Madrid Eurobuilding
- Madrid Marriott Auditorium Hotel & Conference Center
- Lisbon Marriott Hotel
- Hilton Barcelona
- InterContinental Athenaeum Athens
- Meliá Avenida América
- Corinthia Lisbon
- AC Hotel Barcelona Forum
MIDDLE EAST AFRICA- Top 10 Meeting Hotels
- Conrad Duba
- InterContinental Dubai Festival City
- Grosvenor House, a Luxury Collection Hotel, Dubai
- Hilton Dubai Al Habtoor City
- Hyatt Regency Dubai Creek Heights
- Marriott Resort Palm Jumeirah, Dubai
- JW Marriott Marquis Hotel Dubai
- The St. Regis Downtown Dubai
- InterContinental Istanbul
- Grand Hyatt Istanbul
We’re thrilled to be named the #1 Top Meeting Hotel in North America for the second consecutive year. Our success with group business starts with developing a strong connection with our planners and understanding their vision for a flawless event. In addition, leveraging Cvent’s Business Intelligence solutions has allowed us to improve our internal sales strategies throughout the year. Our natural-light-infused meeting space, coupled with our downtown location on Broadway, offers a luxurious meeting experience in Music City. With the Nashville Yards development nearing completion, Grand Hyatt Nashville will be situated in one of the most exciting new neighborhoods in the U.S. Chad Pierce, Director of Sales & Marketing at Grand Hyatt Nashville
We are thrilled to see that the JW Marriott Austin remains a top choice for the world’s leading meetings and events professionals. Our team takes great pride in hosting groups from 10 to 3,500 and helping them experience Austin to the fullest. Since day one, Cvent has been a top lead generation platform for the hotel and a key driver to our consistent success. Scott Blalock, JW Marriott Austin General Manager
All Cvent Top Meeting Destinations and Cvent Top Meeting Hotels worldwide can be viewed HERE.
Methodology
For Cvent Top Meeting Hotels, Cvent evaluated hotel properties that generated business through the Cvent Supplier Network (CSN) between January 2023 and December 2023. The properties were ranked according to various criteria, including total requests for proposals (RFPs), awarded RFPs, total room nights, awarded room nights, major metropolitan area market share, conversion rate, and response rate. The criteria are designed to provide the most accurate reflection of the top meeting hotels in North America, Europe, the Middle East and Africa, and Asia-Pacific regions. For Cvent Top Meeting Destinations, Cvent evaluated 12,500+ cities worldwide listed on the CSN. Activity was tracked between January 2023 and December 2023. Rankings were determined by a set of qualifying criteria, including: the number of total room nights booked; the number of unique electronic request-for-proposals (RFPs) sent through the marketplace to venues within the city; the total value of the RFPs submitted; and the actual awarded value for meetings booked.
May 11 2024.
Shanghai airports enhance inbound foreign passenger experience
To cater to the various needs of inbound passengers, the Shanghai Airport Group has introduced seven initiatives aimed at facilitating inbound services to enhance the overall travel experience for foreign visitors in the city.
1. Passport verification for hassle-free WiFi access
For inbound travelers without domestic SIM cards, a new feature called “Passport Identification Login” has been launched. Travelers can use their phones to capture passport information at the airport’s free Wi-Fi login page, enabling seamless internet access with just one click.
2. Convenient SIM card purchase with “On-arrival Card Swapping”
At both Pudong and Hongqiao international airports, 14 points have been designated for the sale of SIM cards and mobile data packages, allowing travelers to purchase domestic SIM cards immediately upon clearing customs. These points support foreign currency and bank card payments and are staffed with dedicated personnel for assistance. Plans are in place to establish mobile operator service centers in terminals 1 and 2 of Pudong Airport to offer professional communication services to inbound travelers.
3. Easy city transport with “One Card for Travel”
Service points for Shanghai Urban Tourist Cards and transport cards have been set up at Pudong and Hongqiao international airports, accepting foreign card payments and making it more convenient for inbound travelers to switch between taxis, buses, and subways.
4. Secure foreign bank card transactions with “Worry-free Card Swiping”
As a designated area for inbound payment service demonstration by the Shanghai Municipal Commission of Commerce, Shanghai’s two major airports continue to enhance foreign bank card payments and domestic mobile payment capabilities. Over 400 merchants in both airports accept various transaction channels including foreign currency cards, WeChat Pay, digital renminbi, and Alipay, with clear indications of accepted payment methods. In addition, dedicated inbound payment experience service counters have been set up to guide inbound travelers on mobile payment and foreign bank card linking.
5. Flexible currency exchange for foreign currencies
The Shanghai Pudong International Airport has added three currency exchange points in the Departure Restricted Area of Terminal 1 and the Arrival Public Area of Terminal 2. Additionally, the Hongqiao International Airport has set up a temporary currency exchange point in the International Departure Area of Terminal 1 to meet travelers’ currency exchange needs. Currently, there are 16 currency exchange points, seven banking outlets, and five international card-compatible ATMs across both airports.
6. Attentive Customs clearance experience
To further enhance the inbound passenger clearance experience, the Pudong International Airport has collaborated with Customs and Border Control to improve service details. This includes the addition of multiple form-filling stations, multilingual immigration card instructions, directional signs, and the introduction of visual baggage loading/unloading progress indicators at 35 international baggage carousels. Inbound travelers can monitor luggage handling progress in real-time, enabling them to prepare for baggage collection in advance.
7. Comprehensive one-stop services for a warm welcome
To provide a seamless experience, a one-stop “Inbound Facilitation Service Point” has been established in the arrival halls of Pudong and Hongqiao airports. This service point integrates services such as Wi-Fi registration, SIM card and transport card sales, currency exchange, mobile payments, and manual inquiries, in one place. Additionally, multilingual passenger guidebooks in Chinese, English, Japanese, Korean, and other languages are provided for the convenience of inbound travelers to access the necessary service information promptly.
Source: Shanghai Airport (Group) Co Ltd
May 11 2024
Dusit expands Maldives’ presence with all-inclusive lifestyle resort near Male
Thailand-based Dusit Hotels and Resorts has signed an agreement with Pearl Atoll Pvt Ltd to manage dusitD2 Feydhoo Maldives – a 125-key lifestyle resort on a private island near the main island of Malé.
Currently under construction and slated to open in 4Q 2024, the new resort will operate under Dusit’s upscale dusitD2 brand and will be the company’s first ‘all-inclusive’ property. In addition to spacious overwater villas and family suites ranging from 77 – 319 sq m, the lifestyle-driven resort will boast a kids club, multiple food and beverage outlets, a fully equipped gym, and a signature Namm Spa offering a wide range of Thai massage therapies and beauty treatments. Guests will find three main private beaches to relax on, plus a smaller ‘picnic beach’ for memorable meals on the sands.
Leveraging the resort’s proximity to Velana International Airport, which is only five minutes away by speedboat, the resort’s developers also plan to open a resort-based entertainment hub and small convention centre, catering to guests beyond the core resort experience. These will be announced at a later date and will also be managed by Dusit. Meticulous attention will be paid to ensure all resort elements seamlessly blend with the surrounding environment. Dusit’s group-wide sustainability programme, Tree of Life, will further solidify this commitment by implementing processes and systems that minimise environmental impact.
dusitD2 Feydhoo Maldives will be Dusit’s second resort in the Maldives. The company also operates Dusit Thani Maldives, an award-winning luxury resort on Mudhdhoo Island in Baa Atoll – the Maldives’ first UNESCO World Biosphere Reserve.
“We are delighted to be expanding our presence in the Maldives with dusitD2 Feydhoo Maldives, our first all-inclusive resort concept,” said Gilles Cretallaz, COO, Dusit International. “The Maldives is a strategic market for us, and this exciting addition complements our existing presence in the luxury segment by offering a distinct lifestyle experience for families and young couples seeking an unforgettable and accessible Maldivian escape. We are committed to exceeding guest expectations with innovative offerings and exceptional service, and dusitD2 Feydhoo Maldives will be a shining example of this unwavering dedication.”
Fan Jianglin, Managing Director, Pearl Atoll Pvt Ltd, said, “We are thrilled to partner with Dusit International to manage our first resort in the Maldives. We were particularly drawn to Dusit’s unique brand of Thai-inspired gracious hospitality, renowned worldwide for its warmth and attentiveness, and its proven success in the Maldives. dusitD2 Feydhoo’s prime location near Malé International Airport makes it incredibly convenient for guests, and we are confident that under Dusit’s experienced guidance, the resort will be a resounding success.”
Dusit’s portfolio of hotels, resorts, and luxury villas includes approximately 300 properties operating under a total of eight brands across 18 countries worldwide. In the Maldives, the brand runs the Dusit Thani Maldives resort in Baa Atoll.
May 11 2024
Hilton to Open First Curio Collection by Hilton Property in Thailand at the End of 2024
Hilton announces the signing of an agreement with SC Asset Corporation PCL to introduce KROMO, Curio Collection by Hilton, marking the lifestyle brand’s debut in Thailand and the brand’s growing presence in South East Asia. Scheduled to open at the end of 2024, the new-build hotel will join Hilton’s expanding portfolio of hotels in Thailand, where it currently operates 13 properties across five brands, with nine more in the pipeline.
Located in the heart of Bangkok’s prime Sukhumvit shopping district, KROMO, Curio Collection by Hilton marks Hilton’s inaugural project with SC Asset Corporation PCL.
Clarence Tan, senior vice president, Development, Asia Pacific, Hilton: “Thailand shines as a premier global destination, with Bangkok as the world’s most visited city. Steeped in cultural heritage and widely recognized for its unique attractions, Thailand’s appeal continues to endure among travelers from all around the world. Thailand’s first Curio Collection underlines our commitment to working with our valued owner partners to leverage our diverse brand portfolio to drive growth and performance in key markets across the region. We look forward to a future of shared success, as we continue to bring authentic and remarkable experiences closer to lifestyle travelers.”
Curio Collection by Hilton is Hilton’s global portfolio of hand-picked hotels that immerses guests in one-of-a-kind moments in the world’s most sought-after destinations. No two hotels are alike and each hotel evokes a bespoke story through its distinctive architecture and design, exceptional dining experiences, and meticulously curated activities. Guests have the opportunity to experience the charm of independent hotels while enjoying the perks of Hilton’s guest loyalty program. Launched a decade ago, Curio Collection by Hilton will continue to provide guests with even more ways to enjoy spirited adventures, as the brand celebrates first-in-market debuts worldwide. Now with more than 150 hotels in operation, the brand is anticipated to open more than 20 new properties in 2024. Recent additions in South East Asia include La Festa Phu Quoc, Curio Collection by Hilton, marking the brand’s debut in Vietnam.
Inspired by the word “chroma” which alludes to intensity of hues, KROMO, Curio Collection by Hilton aims to evoke a sense of color, vibrancy, and splendor. Guided by this philosophy, it is poised to satisfy guests’ curiosity to explore surprising discoveries through distinctly local offerings where heritage and modernity interplay.
Situated along Sukhumvit’s vibrant shopping belt, the hotel enjoys a prime location close to prominent retail destinations including Emporium, EmQuartier, and the recently unveiled EmSphere. Shopping malls and department stores such as Terminal 21 Bangkok, Times Square Building Mall and Robinson Department Store are also a stone’s throw away. In addition to being conveniently located near Bangkok’s Skytrain stations, Phrom Phong and Asoke, the hotel is also a short walk from Benchasiri Park, ideal for travelers who wish to unwind in nature.
“Each Curio Collection by Hilton has its own story to tell, and we are delighted to now offer guests in Thailand the ability to experience independent hotels that are destinations unto themselves. We are excited to celebrate this milestone opening in Thailand, where guests can experience meaningfully curated services and rituals amid a grand sense of arrival,” said Alexandra Jaritz, senior vice president, Brand Management, Asia Pacific, Hilton. “Our newest lifestyle addition, KROMO, invites guests to explore a world of unexpected surprises and hidden wonders through meticulously crafted experiences.”
KROMO, Curio Collection by Hilton will feature 306 thoughtfully curated rooms and suites, each fitted with a three-fixture bathroom. Rooms start from 32 square meters, each designed with unique expressions of Thai culture. KROMO, Curio Collection by Hilton will feature three world-class dining concepts, including an all-day dining restaurant, a creative social dining space and a bar. The hotel will also offer a fitness center as well as indoor and outdoor pools when it opens.
“We are incredibly heartened to commence our inaugural partnership with Hilton by bringing the Curio Collection by Hilton brand to Thailand. Hilton is an award-winning brand well known for providing world-class offerings and exceptional stays, and we are confident that KROMO, Curio Collection by Hilton will enhance Bangkok’s appeal as a lifestyle destination and set new standards of hospitality in Thailand when the hotel opens,” said Nuttaphong Kunakornwong, chief executive officer, SC Asset Corporation PCL.
KROMO, Curio Collection by Hilton will be part of Hilton Honors, the award-winning guest-loyalty program for Hilton’s distinct hotel brands. Members who book directly on the hotel’s website will have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of points and money to book a stay, an exclusive member discount, free standard Wi-Fi and the Hilton Honors app.
May 10 2024
Emirates wins top travel awards
Emirates took home top honours at the Business Travel Middle East Awards (BTME), World Travel Awards (WTA) 2024, and International Loyalty Awards 2024, a testament to its ongoing investments and initiatives to provide customers with the best-in-industry travel experiences, in the air and on the ground.
The prestigious travel awards ceremonies were held on the sidelines of the Arabian Travel Market in Dubai this week and attended by industry leaders and professionals from across the world participating in the region’s biggest travel trade event.
Business Traveller Middle East Awards 2024
Emirates was named ‘Best Airline Worldwide’ at the Business Traveller Middle East Awards 2024 and scooped up four additional gongs for: ‘Airline with the Best Premium Economy Class’; ‘Airline with the Best First Class’; ‘Best Airport Lounge in the Middle East’; and ‘Airline with the Best Frequent Flyer Programme’.
Adil Al Ghaith, Emirates’ Senior Vice President, Commercial Operations, Gulf, Middle East and Central Asia, and Dr Nejib Ben Khedher, Divisional Senior Vice President, Skywards, received the awards on behalf of the airline.
World Travel Awards 2024
At the World Travel Awards, Emirates took home top accolades for: ‘Middle East’s Leading Airline 2024’; ‘Middle East’s Leading Airline – First Class 2024’; and Middle East’s Leading Airline Rewards Programme 2024 – Skywards.
International Loyalty Awards 2024
Emirates Skywards also won “Global Loyalty Programme of the Year Middle East” at the International Loyalty Awards 2024 – one of the most significant and prestigious awards within the industry. With more than 30 million members worldwide – Emirates Skywards continues to be one of the most valued and recognised loyalty programmes in the world.
Over the years, Emirates has earned a reputation for providing world class products and services to customers across all classes of travel, both onboard and on the ground. In just the past year, the airline had introduced a slew of product enhancements, notably the introduction of complimentary loungewear and meal pre-ordering for Business Class travellers, the re-opening of 8 dedicated Emirates Lounges around the world after a full facility refresh, and the roll-out of 16 more A380s offering the latest cabin interiors after a nose-to-tail retrofit.
This week at ATM, Emirates announced it will add 71 A380s and Boeing 777s to its multi-billion dollar retrofit programme, expanding it to 191 aircraft, nearly its entire passenger fleet, to ensure Emirates customers continue to “fly better” for years to come.
The airline will offer its popular Premium Economy product to customers in 42 cities by February 2025 as the first batch of A350 aircraft join its fleet from September, in addition to newly retrofitted aircraft equipped with Premium Economy re-entering service.
May 9 2024
Centara reveals expansion strategy to Middle Eastern travel trade partners at ATM 2024
Centara Hotels & Resorts, Thailand’s leading hotel operator, has arrived in Dubai to reveal its latest updates, insights and expansion plans at the Arabian Travel Mart 2024. Having celebrated its 40th anniversary in 2023, the company is now embarking on a sustainable growth strategy that will introduce its unique style of family-centric hospitality to multiple new markets, including dynamic Middle Eastern destinations, as it strives to become one of the planet’s top 100 hotel operators by 2027.
At present, Centara has a global portfolio of 95 hotels and resorts either operating or in the pipeline, covering 12 countries and six diverse brands: Centara Reserve, Centara Boutique Collection, Centara Grand, Centara, Centara Life, and COSI. In the Middle East, Centara now offers a collection of upscale hotels and resorts in Qatar, Oman and the UAE.
The group’s expansion strategy is already well underway. Centara made its debut in Japan in 2023 with the opening of Centara Grand Hotel Osaka, a landmark five-star city hotel, and the launch of COSI Vientiane Nam Phu, Laos, in March 2024 marked the first location outside Thailand for COSI, the affordable lifestyle brand. Looking ahead, two major new resorts will start welcoming guests in the Indian Ocean. In Q4 2024, Centara Mirage Lagoon Maldives, a bright and fun-filled retreat with an underwater theme, will open its doors in the pristine North Malé Atoll, as part of The Atollia by Centara Hotels & Resorts, a brand-new multi-island wonderland. It will be joined in early 2025 by Centara Grand Lagoon Resort Maldives, a haven of sophisticated tranquility, creating options for every type of traveller.
Following the success of Centara Reserve Samui, which became the inaugural resort under the luxury lifestyle Centara Reserve brand in 2021, Centara is now planning to roll out this award-winning concept to even more idyllic locations across Asia. The newly-reimagined Centara Life brand (formerly known as Centra by Centara) will start “Elevating the Essentials” in key cities and resorts in Thailand and beyond. And finally, two of the group’s flagship properties, Centara Karon Resort Phuket and Centara Grand Mirage Beach Resort Pattaya, will be fully renovated by the end of 2024.
Every aspect of Centara’s development will be undertaken in a responsible and sustainable manner. The group is working towards several important environmental targets, including the elimination of single-use plastic and achieving Global Sustainable Tourism Council (GSTC) certification for all its properties by 2025, a 20% reduction in energy, waste, water and greenhouse gas emissions by 2030, and overall net zero emissions by 2050.
Michael Henssler, Centara’s Chief Operating Officer, said: “We are delighted to return to the Arabian Travel Mart to meet our esteemed travel trade friends and colleagues from the Middle East – and around the world. Centara has a proud heritage built upon 40th years of warm, family-centric hospitality, and this has become very popular with a rising number of Middle Eastern guests. As we embark on an extensive global expansion strategy, we will continue to introduce our intuitive hotels, resorts and brands to many desirable destinations. We look forward to providing our travel industry colleagues and media partners with exciting updates on all our new developments in 2024 and beyond.”
In the host country of ATM Dubai 2024, Centara has also opened the doors of its first Mirage resort in the Middle East since 2021. Families and friends can enjoy family fun-filled vacations at Centara Mirage Beach Resort Dubai, which delights guests with its Thai & Arabian adventure themed concept, family accommodation and world-class facilities, including a thrilling water park and the colourful, kid-friendly Candy Spa. Centara is also present in many of the most popular destinations for Middle Eastern guests, such as Thailand and the Maldives.
Centara will be present at the Arabian Travel Mart from 6th – 9th May 2024, with a main booth at stand ME1120, ME1150 Centara Mirage Beach Resort Dubai, stand AS7110 Centara Grand Island Resort & Spa, Maldives and stand ME1520 Centara West Bay Hotel & Residences Doha will also have a presence at the event.
May 9 2024
Jumeirah Unveils New Brand Identity
Jumeirah Hotels and Resorts has undergone a rebrand and is now simply known as “Jumeirah.” This announcement was made at the Arabian Travel Market (ATM), Dubai’s largest travel trade show. Despite having three CEOs in the past eight years, the brand is not announcing a new CEO at this time. The rebrand includes a new logo and renaming various properties in the portfolio to start with “Jumeirah”.
The new brand pillars for Jumeirah include hotels and resorts, suites and villas, dining, and wellbeing. Alex Lee, Jumeirah’s chief commercial officer, stated that the rebranding is part of the brand’s commitment to opening more international hotels. The company is planning to double the size of its portfolio over the next five years, with new properties in Saudi Arabia, Geneva, and Dubai.
Despite speculation, a new CEO for Jumeirah has not been announced. It is rumored that an announcement may be made on June 1, as the brand continues to plan for its future. By dropping “Hotels and Resorts” from its name, Jumeirah aims to emphasize that it is more than just a hotel brand, with a focus on branded residences and restaurants in addition to hotels.
The rebrand is seen as a strategic move to create buzz and differentiate the brand in the competitive hospitality industry. Jumeirah has a long history, starting in 1997 with the opening of Jumeirah Beach Hotel and becoming part of Dubai Holding in 2004. The brand is now looking to expand internationally and establish itself as a luxury brand across various sectors.
The new Jumeirah brand identity is the first step in a larger growth strategy that includes opening new properties in key locations such as Saudi Arabia, Geneva, and Dubai. The rebranding aims to redefine perspectives of luxury and set the stage for the company’s future growth. The decision to stagger announcements and not engage in interviews at this time is part of the brand’s strategic approach to unveiling changes gradually.
May 7 2024
Phuket to host Global Sustainable Tourism Event
Thailand’s Phuket province has been selected by the Global Sustainable Tourism Council (GSTC) to host the GSTC 2026 global conference in April 2026, the Thailand Convention and Exhibition Bureau (TCEB) announced on Thursday.
GSTC is a global tourism organisation that has set tourism indicators and standards for long-term development, such as green and low-carbon tourism. The council’s executives met in Stockholm, Sweden on Thursday to select the host for the 2026 conference.
As a central agency in proposing Phuket as the GSTC host, TCEB said it has been working with the Tourism Authority of Thailand, the Sustainable Tourism Development Foundation, the Designated Areas for Sustainable Tourism Administration, and local agencies in preparing the southern island of Phuket to organise the world-class event.
“Hosting the GSTC 2026 will highlight Phuket’s position as a regional tourism hub and a global centre for the sustainable MICE industry,” said TCEB in a statement.
The bureau added that the event would also help boost the profile of the Andaman economic corridor, which comprises the provinces of Phuket, Krabi, Phang Nga, Ranong, Trang and Satun.
With Regenerative Tourism as its theme, the GSTC 2026 is expected to be joined by over 700 participants in the travel, tourism, and hospitality industries from 60 countries. The event is expected to generate some 50 million baht of revenue for the local economy.
May 6 2024
ITB China 2024 Returns to Full Force, Matching 2019 Exhibition Scale
ITB China 2024 is taking place from 27 to 29 May at the Shanghai World Expo Exhibition & Convention Center. With expected 600+ exhibitors and 1,000+ hand–selected buyers, and networking opportunities, ITB China 2024 is set to be another landmark event. ITB China 2024 has reclaimed the scale of 2019, signifying a robust rebound for the industry.
testament to the resurgence of China’s travel market. Despite ongoing challenges, the overwhelming participation of our exhibitors, buyers and trade visitors reflects renewed confidence in the industry. With strong partnerships and an unparalleled number of international exhibitors, including many newcomers, this year’s event marks the return to pre–pandemic levels in China.”
Exhibitors
ITB China continues to lead the Chinese tourism industry, showcasing the entire spectrum of the travel trade, encompassing Leisure Travel, MICE, Business Travel, and Travel Technology.
Among the highlights of this year’s exhibition are 11 new destinations on the show floor, including Almaty, Bahrain, Buenos Aires, Georgia, Hawaii, Korea, Morocco, Peru, Romania, Sarawak, and Uzbekistan. Noteworthy new commercial players joining the lineup include Artyzen Hospitality Group, CTG Travel, Egypt Air, Huawei, and Mize.
Buyers
Additionally, the inaugural Inbound Buyer Program has been launched in response to strong market demand for Chinese products from overseas. International buyers from leading source markets such as the U.S., UK, Germany, France, Italy, Australia, Japan, Southeast Asia, and Korea will participate, with a keen interest in various Chinese product categories.
ITB China’s travel think tank,ITB China Conference, will offer a rich tapestry of content and insights tailored to address the information needs of exhibitors and visitors, providing an in–depth understanding of the Chinese and global tourism market. With a line–up of around100 outstanding speakers covering some 50 thought–provoking topics, attendees can expect valuable discussions on industry hotspots and emerging trends and foster meaningful connections with industry key opinion leaders.
As the premier B2B industry exhibition, ITB China serves as a catalyst for industry professionals, fostering meaningful business exchanges and networking opportunities. This year’s event will feature various networking sessions, including the Official Opening Dinner with this year’s Partner Destination Maldives, the popular Cruise Night with Trip.com, the Beijing Night with Beijing Municipal Culture and Tourism Bureau, the Buyer Networking Lunch with PROMPERU and the After–Show Sundowner with TUI Blue.
May 3 2024
Arabian Travel Market returns next week, with over 41,000 attendees expected
Dubai, United Arab Emirates, 3 May 2024: The organisers of Arabian Travel Market 2024 (ATM) and representatives from the exhibition’s strategic partners, which include the Dubai Department of Economy and Tourism (DET), Emirates, IHG Hotels & Resorts, and Al Rais Travel, have outlined their plans for the event, which takes place from Monday, May 6, to Thursday, May 9, 2024 at the Dubai World Trade Centre (DWTC).
Due to adverse weather conditions and to ensure the safety of all participants and invited guests, the official ATM press conference scheduled to take place yesterday morning was unfortunately cancelled. However, all partners have underscored their commitment to the show and the opportunities it affords.
The 31st edition of ATM is poised to welcome over 2,300 exhibitors and representatives from more than 165 countries, with 41,000 attendees expected under the theme ‘Empowering Innovation: Transforming Travel Through Entrepreneurship’, spotlighting a pivotal area for the travel and tourism industry.
From startups to established brands, ATM 2024 will highlight how innovators are enhancing customer experiences, driving efficiencies and accelerating progress towards a net-zero future for the industry.
Danielle Curtis, Exhibition Director ME, Arabian Travel Market added: “ATM 2024 is gearing up for an exciting lineup spread across two stages, with the Global Stage returning alongside the new Future Stage. The conference agenda will feature key industry speakers from around the world and address the emerging trends that are fueling the travel and tourism sector’s growth.”
Curtis added: “An eagerly awaited addition to ATM 2024 is the new Entrepreneurship-focused summit, which will delve into the role of travel start-ups in the Middle East economy, spotlighting their pioneering approaches. As entrepreneurship and innovation take centre stage, the exciting ATM Start-Up Pitch Battle, in partnership with Emirates Group’s Intelak provides the perfect platform to celebrate the immense potential for innovators in the region and for brands to present their industry solutions.”
The number of participating hotel brands for ATM 2024 has increased by 21% year-on-year, with a 58% rise in new Travel Technology products showcased. Several new destinations will be introduced at ATM 2024, including China, Macao, Kenya, Guatemala, and Columbia, while returning countries include Spain and France, among many others. Upticks across all key verticals with year-on-year growth across all regions participation including ME 28%, Asia and Europe 34%, and Africa 26%.
A dedicated India Summit will take place on the opening day of ATM, highlighting a recent outbound travel boom from the market. Titled ‘Unlocking the True Potential of Inbound Indian Travellers,’ the Summit will explore the dynamics of India as a key source market for tourism growth, as well as current and future opportunities.
His Excellency Issam Kazim, CEO, Dubai Corporation for Tourism and Commerce Marketing (DCTCM), said: “As the host city of ATM, Dubai is proud to continue its long-term strategic partnership with this globally renowned travel event, aligned with the goals of the Dubai Economic Agenda, D33 launched by our visionary leadership to further consolidate Dubai’s position as one of the top three global cities for business and leisure. The transformative theme of ATM 2024 will complement our efforts to create new pathways to growth beyond traditional tourism, as we focus on leveraging the huge potential of entrepreneurship and further accelerating momentum across our tourism industry. The Dubai Department of Economy and Tourism will be joined by 129 stakeholders and partners on the Dubai stand at ATM, a testament to the vibrant public-private partnerships that play a pivotal role in tourism development in the emirate. We look forward to sharing insights into our successful tourism strategy with leaders and experts, and exploring the important themes and trends shaping the future of global tourism, while seeking to unlock new avenues for collaboration and partnership.”
Environmental responsibility in the travel and tourism industry will continue to be a key focus at ATM, aligning with RX’s sustainability pledge and building on the momentum of last year’s theme, ‘Working Towards Net Zero’. ATM 2024 will explore how innovation can be leveraged to help achieve the UN Sustainable Development Goals (SDGs) by building a greener travel and tourism sector for future generations.
Adnan Kazim, Deputy President and Chief Commercial Officer at Emirates, said: “We’re thrilled to see growth in visitor numbers to ATM. It’s a reflection of confidence in our industry and ATM’s importance on the global stage. We are proud of the role we have played in the growth of ATM as an industry event, as well as the growth of our home city Dubai, which is at the forefront of global tourism. This year, Emirates will be displaying our latest products in addition to a dedicated area showcasing our sustainable aviation practices. We also look forward to connecting with our industry partners across the travel ecosystem.”
Haitham Mattar, Managing Director of IHG Hotels & Resorts for SWA, Middle East and Africa, added: “In continuing IHG Hotels & Resorts’ long-standing partnership as the official hotel partner for Arabian Travel Market, we look forward to leveraging the region’s legacy travel trade event to showcase the group’s diverse portfolio of accommodations to global industry and consumer audiences. With over 190 hotels across IMEA, as well as a robust regional pipeline of future openings, IHG remains a critical enabler in realising the region’s growth ambitions in the tourism sector. In a world of evolving preferences and shifting landscapes, IHG remains committed to exploring new and innovative ways to scale-up strategic investments and reshaping the hospitality sector of tomorrow.”
Mohamed Al Rais, Executive Director, Al Rais Travel, also added: “Celebrating the fusion of innovation and entrepreneurship, the Arabian Travel Market 2024 stands as a beacon of progress and possibility in travel. With a steadfast commitment to empowerment, we harness visionary minds’ creative energy to redefine the essence of exploration. Through groundbreaking initiatives and bold ventures, we pave the way for a future where travel knows no limits, and every journey is a testament to the transformative power of human ingenuity. Join us as we embark on this exhilarating expedition, charting new territories and shaping a world where adventure knows no bounds.”
Held in conjunction with Dubai World Trade Centre, ATM 2024’s strategic partners are the Dubai Department of Economy and Tourism (DET), Destination Partner; Emirates, Official Airline Partner; IHG Hotels & Resorts, Official Hotel Partner; and Al Rais Travel, Official DMC Partner.
The latest ATM news stories are available at https://hub.wtm.com/category/press/atm-press-releases/.
To register your interest in attending ATM 2024, visit https://www.wtm.com/atm/en-gb/enquire.html.
Provided by SyndiGate Media Inc (Syndigate.info).
May 1 2024
Tourism Malaysia Unveils Strategic Roadmap for Visit Malaysia 2026
Tourism Malaysia had a prominent start on 30th April 2024 by organising a networking session with the industry players by presenting its strategic direction and action plans focussing on promoting Malaysia internationally and domestically. This direction and action plans were crafted during the engagement session with industry players to ensure the fast conversion and high impact programme and achieve the common goal in attracting 35.6 million tourists and generate RM147.1 billion in receipts for Visit Malaysia 2026.
The VM 2026 roadmap is built on three core strategies – creating demand, increasing traffic, and prioritising target markets. Key initiatives include branding and marketing blitz, strategic partnerships for joint promotions/tactical campaigns and market segmentation.
Malaysia’s notable tourism achievements for the first quarter of 2024 are promising. During this period, from January to March, Malaysia saw a significant influx of foreign tourists, reaching 5.8 million arrivals. This marks a remarkable growth of 32.5% compared to the previous year’s 4.3 million. The top ten markets contributing to this success were Singapore, Indonesia, China, Thailand, Brunei, India, South Korea, the United Kingdom, Australia, and the Philippines.
Tourism Malaysia will continue to empower its branding through aggressive advertising campaigns, influencer marketing, and compelling content creation across digital (70%) and traditional (30%) media platforms. The agency will also establish strategic partnerships with airlines, online travel agents (OTAs), and land/sea border operators of neighbouring countries to enhance tourist arrivals.
Key target markets are prioritised into three tiers, led by first-level priorities such as China, India, Indonesia, Vietnam and Australia. The second-level priorities include South Korea, Gulf Cooperation Council (GCC) countries and the United Kingdom, followed by third-level priorities comprising Chinese Taipei and Germany. Apart from traditional markets such as Brunei, Thailand and Singapore, the focus is also highlighted on emerging markets like Pakistan and Bangladesh.
Meanwhile, tourism products and travel experiences will be tailored for niche segments like nature-based tourism, experiential tourism, medical & wellness tourism, responsible tourism, luxury, weddings, Muslim-friendly, gastronomy, and bleisure travel.
YB Dato Sri Tiong King Sing, Minister of Tourism, Arts and Culture, said: “Our multipronged VM 2026 strategy provides a comprehensive framework to boost Malaysia’s visibility, enhance destination accessibility and elevate our tourism offerings. Through focused efforts and strategic collaborations, we are confident of achieving our yearly arrivals and target receipts in the run-up to VM 2026.”
Tourism Malaysia will continue engaging industry stakeholders and international partners to refine and execute the VM 2026 strategies, positioning Malaysia as a preferred tourist destination in this region.
About Tourism Malaysia
Malaysia Tourism Promotion Board, also known as Tourism Malaysia, is an agency under the Ministry of Tourism, Arts & Culture Malaysia. It focuses on the specific task of promoting Malaysia as a preferred tourism destination. Since its inception, it has emerged as a major player in the international tourism scene.
The next Visit Malaysia Year, set to take place in 2026, will commemorate the sustainability of the nation’s tourism industry, which is also in line with the United Nations Sustainable Development Goals (UNSDG).
Furthermore, Tourism Malaysia actively endorses the Indonesia-Malaysia-Thailand Growth Triangle (IMT-GT), working towards the realisation of the IMT-GT Visiting Year 2023-2025, with the shared aim of promoting the region as a unified tourism destination. For more information, visit Tourism Malaysia’s social media accounts on Facebook,Instagram, Twitter, YouTube, and TikTok.
For enquiries, please contact:
Mohamed Shahrir Hadzim
Deputy Director
Strategic Planning Division
[email protected]
Tel: +603 8891 8164
Marhafizman Mohamad Daud
Senior Tourism Officer
Corporate Communications Division
[email protected]
Tel: +603 8891 8755
April 30 2024
CentaraThe1 Members 24-Hour Travel Freedom
Centara Hotels & Resorts announces ‘Stay Your Way: 24-Hour Travel Freedom’, an exclusive offering for CentaraThe1 members at Centara Life hotels worldwide.
This distinctive benefit removes conventional check-in constraints, ensuring personalised travel tailored to individual preferences. It marks the beginning of the rollout of a series of new signature experiences for Centara Life, whereby guests will be able to enjoy a full 24-hour stay whether checking in at 10 am or 8 pm, thus maximising their time in each destination.
Other elements include Flexible Breakfast, allowing guests to savour their first meal of the day until 4 pm, and Flexible Housekeeping, enabling guests to customise in-room cleaning schedules and levels of service through a user-friendly app. Moreover, Centara Life hotels feature Flexible Spaces, where versatile lobby areas seamlessly transition between restaurants, co-working spaces, pop-ups, and exhibition venues, catering to diverse guest needs.
‘Stay Your Way’ is now available for bookings with Flexible and The Place to Be rates for stays starting from today at Centara Life properties across Thailand, including Bangkok, Krabi, Hua Hin, Mae Sot, and Pattaya, as well as Oman. Ideal for work, play or relaxation, each contemporary hotel promises comfort and daily delights conveniently located near top attractions.
April 29 2024
Kempinski Hotel Soma Bay among the elite establishments worldwide on TripAdvisor's "Best of the Best" list
Kempinski Hotel Soma Bay proudly announces its prestigious placement among the elite establishments worldwide as it secures a coveted spot on TripAdvisor’s esteemed “Best of the Best” list. Notably, Kempinski Hotel Soma Bay has been ranked among the top 25 hotels globally and within the top 5 in the Middle East category.
Silvia Rajniak, General Manager of Kempinski Hotel Soma Bay: “This achievement underscores our dedication to delivering unforgettable moments and creating memorable stays for our guests. It is a testament to our team’s hard work and passion, who consistently strive for excellence in every aspect of our hospitality.”
From its breathtaking coastal location overlooking the Red Sea to its meticulously curated culinary offerings and world-class leisure facilities, Kempinski Hotel Soma Bay continues to set the standard for excellence in the hospitality industry.
And Silvia Rajniak adds: “As we celebrate this remarkable milestone, we extend our heartfelt gratitude to our valued guests for their continued support and glowing reviews and to our dedicated team whose commitment to excellence has made this recognition possible.”
About Kempinski Hotel Soma Bay: Nestled along the picturesque shores of the Red Sea this luxurious resort captivates guests with its breathtaking Moorish-style architecture and modern comforts. The 325 elegantly appointed rooms and suites blend elegance and comfort, providing a truly magical retreat. Breathtaking vistas of sandy beaches and awe-inspiring sunsets make Soma Bay a unique and unforgettable destination. Whether guests seek a romantic escape, a family vacation, or a successful corporate event, Kempinski Hotel Soma Bay offers something for every taste. From spacious ballrooms and versatile meeting spaces to delightful dining options, the hotel is equipped to host an array of events with elegant and practical setups.
April 28 2024
IHG Luxury Portfolio Dominates Condé Nast Traveler Hot List
IHG Hotels & Resorts is celebrating the significant achievements of its upper luxury portfolio today following the announcement of three of the industry’s most coveted awards selected by leading travel editors. A collective showcase of the crème de la crème of the global hospitality industry, Condé Nast Traveler Hot List, AFAR’s Best New Hotels of 2024 and the Travel + Leisure ‘It List’ have awarded nine notable titles to properties within IHG’s Luxury & Lifestyle portfolio, now the second largest in the world.
A summary of the inclusions are as follows:
AFAR’s Best New Hotels of 2024
| Travel + Leisure ‘It List’
Best New International Resorts
|
|
Since 2015, IHG Hotels & Resorts has doubled its Luxury & Lifestyle portfolio to become recognised as one of the industry’s most innovative players. Strategic acquisitions and new brand launches over the past five years have transformed IHG’s portfolio from 1 to 6 brands, spanning 499 properties and some 114,570 rooms in 80 countries. IHG is now the second largest in the sector by number of rooms and hotels.
Since its acquisition in 2018, IHG has embarked on a carefully curated reimagining of Regent to reclaim its place in the hearts of the modern luxury travellers. A legendary innovative luxury brand since 1971, Regent reimagines modern hospitality by sparking fresh perspectives across its growing number of hand-selected hotels and resorts. Several flagship openings in 2023 ushered in a new era for the brand with the grand return of Carlton Cannes, a Regent Hotel in March following a two-year redevelopment, closely followed by Regent Hong Kong’s return to Victoria Harbour in June that year. Both properties received recognition within this year’s awards announcement.
Six Senses is world-renowned for providing the ultimate luxury wellness and sustainable experience. The brand is experiencing exciting growth with some 42 hotels in the pipeline which will almost double today’s existing portfolio. Part of IHG since 2019, last year saw the opening of Six Senses Rome, its first urban expression of the brand and Six Senses Crans-Montana and Six Senses Southern Dunes. All three properties proudly receive recognition by the top global editors overseeing this year’s lists.
April 28 2024
S Hotels & Resorts makes progress with long-term sustainability strategy
S Hotels and Resorts PCL, the global hospitality company from Singha Estate PCL, is proud to announce that its acclaimed beachfront properties in Thailand and the Maldives have successfully achieved Green Globe™ Certification for the second consecutive year. This marks another significant milestone in a comprehensive, three-pillared integrated global sustainability strategy which will see the company elevating its guest experiences through sustainable initiatives, such as Marine Discovery Centres, while also achieving carbon neutrality and increasing biodiversity by 30% by 2030.
In Thailand, SAii Phi Phi Island Village, SAii Laguna Phuket, and Santiburi Koh Samui have all been certified for 2024, following their initial recognition last year, while the destination-defining CROSSROADS Maldives project, which comprises SAii Lagoon Maldives, Curio Collection by Hilton, Hard Rock Hotel Maldives, and The Marina @ CROSSROADS, has also received Green Globe™ certification for the second year in a row.
Green Globe™ is the world’s leading certification for the sustainable operation and management of travel and tourism worldwide. It is an Affiliate Member of the United Nations World Tourism Organisation (UNWTO).
S Hotels & Resorts has woven sustainability into every aspect of its operations with a strategy that is underpinned by three main objectives: 1) Achieving carbon neutrality by 2030; 2) Increasing biodiversity by 30% by 2030; and 3) Elevating the accommodation experience through sustainable initiatives, such as Marine Discovery Centres.
The first two pillars are now being significantly enhanced by the “Pleuk Pa Duay Plai New” project (Million Trees for Tomorrow: Expanding Green Conservation by Singha Estate Group), a collaboration between S Hotels & Resorts and Singha Estate which is striving to expand green conservation areas of mountain and forest at Singha Park in Chiang Rai province, northern Thailand. For every square metre being developed by the companies, one square metre of land will be reforested. This has already resulted in 634 acres of land being conserved and 6,200 trees planted – including indigenous species such as honeycomb ginger – in the last two years. This is supporting the companies’ long-term goal of achieving carbon neutrality by 2030, while also boosting biodiversity. In total, S Hotels & Resorts is aiming to plant one million square metres of forest by 2025, including the enhancement of areas that are home to 21 species listed on the International Union for Conservation of Nature (IUCN)’s Red List.
Other recent initiatives include the introduction of nature trails and signage to introduce guests to the diverse flora and fauna at Santiburi Koh Samui and CROSSROADS Maldives, plus community engagement activities at the Maldives Discovery Centre, including initiatives with local schools. Street markets are now held every month in the Maldives to promote small-scale businesses, and every S Hotels & Resorts property promotes locally sourced products and seasonal ingredients, with farm-to-table menus and activities that showcase the destination’s culture.
SAii Phi Phi Island Village recently released five bamboo sharks into the sea as part of the “Save Our Sharks” programme, a collaboration with the Phuket Marine Biological Centre. Since 2021, the resort’s Marine Discovery Centre has released a total of 30 sharks and currently nurtures 29 shark eggs at the onsite hatchery. S Hotels & Resorts’ two Marine Discovery Centres in Thailand and the Maldives are now targeting over 50,000 visitors per year, with a range of critical projects such as shark conservation, coral propagation and mangrove planting.
Mr. Michael Marshall, CEO of S Hotels & Resorts, stated: “Sustainable development is at the core of S Hotels & Resorts’ business. We are deeply committed to minimising our environmental impact and creating positive societal outcomes. Therefore, we are delighted that our resorts have been certified by Green Globe™ for the second consecutive year. This is a testament to the ongoing efforts of our entire team, and we aim to continue this success in the years ahead.
“Furthermore, partnering with Singha Estate for the ‘Pleuk Pa Duay Plai New’ initiative is a critical step in our drive to become carbon-neutral. In 2024, we aim to reduce carbon emissions by 5% annually, with tree planting being one of the main activities contributing to this goal. Additionally, solar panels have been installed in our resort properties in Thailand and the Maldives, which will reduce our carbon emissions by up to 20%. We look forward to helping our eco-conscious guests to learn about the importance of environmental conservation and biodiversity wherever they choose to travel,” Mr. Marshall concluded.
April 25 2024
ITE HCMC 2024: Pioneering Sustainable Tourism for a Creating Future
As the only travel expo in the region featuring an International Buyers’ Program The 18th edition of the International Travel Expo Ho Chi Minh City (ITE HCMC 2024), is expected to attract 220 international hosted buyers from 40 countries and territories, facilitating over 10,000 business appointments. This initiative underscores the event’s commitment to offering unparalleled opportunities for direct B2B engagements between international and Vietnamese tourism businesses.
Under the theme “Responsible Travel, Creating Future”, ITE HCMC 2024 is dedicated to promoting sustainable tourism practices and showcasing innovative tourism products and services that meet the rigorous and diverse demands of the international travel market.
Embracing the Digital Transformation in Tourism
Recognizing the imperative of digital transformation in the tourism industry, especially in the wake of the Fourth Industrial Revolution and the significant impact of the pandemic, ITE HCMC 2024 aims to lead the charge in integrating digital solutions. The event will feature a blend of traditional in-person exhibitions and online components, including 2D virtual booths equipped with interactive functionalities such as live chat, email, and appointment scheduling, thereby catering to the high demand from exhibitors and trade visitors alike.
Expanding Reach and Enhancing Collaboration
The scale of ITE HCMC 2024 is set to surpass previous editions, with an anticipated participation of over 500 exhibiting companies and brands. These will include international tourism promotion agencies, local tourism bureaus, travel agencies, accommodation providers, airlines, and transportation companies, among others.
A Hub for High-level Dialogue and Innovation
ITE HCMC 2024 will host a series of conferences, forums, and workshops, acting as a nexus for high-level discussions between government officials, tourism experts, business leaders, and other stakeholders. The focus will be on strategic, policy, and technological innovations to drive sustainable and responsible tourism development. Highlighting this year’s agenda is the High-Level Tourism Forum with the theme “Responsible Travel, Creating Future,” expected to draw participation from over 200 delegates.
Enhancing the Visitor Experience
Aiming to optimize attendee experience, ITE HCMC 2024 will thoughtfully arrange functional zones, including areas dedicated to local experiences such as handicrafts, coffee, and folk art, thereby creating distinctive cultural highlights. This organization ensures that visitors can efficiently navigate the expo, discovering and engaging with the rich diversity of tourism offerings.
Commitment to Sustainable Tourism
Mrs Bui Thi Ngoc Hieu, Deputy Director of the Ho Chi Minh City Department of Tourism, expressed, “With the esteemed participation of estemmed ministry of tourism, promotion & management agencies and renowned tourism experts, both domestic and international, ITE HCMC 2024, themed ‘Responsible Travel, Creating Future,’ promises to be a forum rich in practical solutions and groundbreaking initiatives. It will play a crucial role in raising awareness and commitment towards sustainable tourism, affirming the expo’s status as the leading event in the region.”
April 25 2024
Capella Hotel at Galaxy Macau to Open Next Year
Capella Hotels and Resorts, in partnership with Galaxy Entertainment Group, is delighted to announce Capella at Galaxy Macau, a luxuriously serene sanctuary nestled within the vibrant gateway to Hong Kong.
An art-filled retreat where guests can savour coveted moments of beauty and tranquillity, the 93-key hotel heralds a new era of exceptional hospitality to Macau when it opens in 2025. “Capella at Galaxy Macau signifies a pivotal moment for Capella Hotels and Resorts as we expand into The Greater Bay Area,” said Evan Kwee, Vice-Chairman of Capella Hotel Group. “Through our partnership with Galaxy Entertainment Group, we are excited to introduce travellers to Macau’s rich cultural heritage, delivering thoughtful and enriching experiences while fostering meaningful connections with the local community.”
The first Capella Hotels and Resorts to open in The Greater Bay Area, Capella at Galaxy Macau brings to the forefront the destination’s vibrant and diverse cultural heritage. Interwoven into integrated resort destination Galaxy Macau™, the 17-storey hotel features 36 expansive Sky Villas. Each Sky Villa boasts a spacious, light-filled private balcony complete with a full-length transparent infinity-edge swimming pool, outdoor lounge, and sunroom. Designed to effortlessly transition between seasons, the coveted Sky Villas feature a hidden winter garden, offering guests the transformative experience of nature’s tranquillity.
Capella at Galaxy Macau’s key gastronomic concept is crafted in association with one of Hong Kong’s brightest culinary stars, Vicky Cheng. A Michelin-starred chef, Vicky Cheng is lauded for his culinary excellence in melding together French techniques with modern Chinese flavours. His restaurant is set to be the most anticipated opening in the region, where Macau’s fascinating East and West influences will allude to his culinary masterpieces. Chef Cheng is also the chef-founder of Vea and Wing, which is currently No.5 on Asia’s 50 Best Awards 2024.
Capella at Galaxy Macau presents a bold new take on The Living Room, which is set to cement the property’s standing as Macau’s cultural hub. Alongside a series of enriching experiences designed to guide guests to navigate the innermost layers of Macau, Capella at Galaxy Macau will also feature Pony & Plume, a members-only al fresco lounge featuring the most extensive hotel humidor to store the Vintage Cuban collection of distinguished guests.
April 23 2024
UNLIMEAT Pulled Pork Wrap Now Available at All Starbucks Stores in HK
- Starting April 16th, Starbucks launched UNLIMEAT pulled pork wrap as its newest plant-based option.
- UNLIMEAT’s Starbucks collaboration is the most recent in a series of collaborations between UNLIMEAT and global companies in Hong Kong like Seven Eleven, and Ikea.
HONG KONG, April 22, 2024 /PRNewswire/ UNLIMEAT announced on the 16th the launch of its Pulled Pork Wrap at Starbucks stores throughout Hong Kong. The UNLIMEAT Pulled Pork Wrap is a fully plant-based product containing UNLIMEAT’s pulled pork, along with refreshing carrot, vibrant red cabbage, and crisp lettuce, all wrapped together for a satisfying and guilt-free meal.
UNLIMEAT Pulled Pork Wrap at Starbucks HK
Since first entering Hong Kong in 2020, UNLIMEAT has expanded its presence by partnering with world class Chinese restaurants such as Mott 32, Crystal Jade, and Trust Congee King, providing these restaurants with plant-based options for menu items. In 2022, to commemorate Earth Day, IKEA HK launched an alternative meat menu using UNLIMEAT products, while Seven Eleven also launched two items containing UNLIMEAT’s signature product, Korean BBQ.
Additionally, UNLIMEAT products are on the menu in mainland China at 450 Sukiya restaurants – one of the world’s top three Gyudon chains. UNLIMEAT CEO Keumchae Min remarked, “We have been dreaming of launching something at Starbucks ever since we launched our first products in Hong Kong. Our pulled pork has been our most popular product in the United States, so we’re so excited to introduce the product to Hong Kong people through Starbucks. It is especially meaningful for us that we were able to launch a menu item that contained the name of our product.”
Starbucks has been introducing plant-based menu items as part of the “value consumption” trend, which is gradually growing and emphasizes the importance of both the global environment and animal welfare.
April 22 2024
UN Tourism and Hotelschool The Hague to drive innovation in hospitality
UN Tourism and Hotelschool The Hague, have agreed to partner around the development and execution of pioneering projects in the hospitality industry.
A new Memorandum of Understanding (MoU) aims to stimulate innovation and fresh ventures within the hospitality industry, promoting entrepreneurship and education while engaging in open innovation projects that can enhance the tourism industry, with a particular focus on hospitality. Currently, 20% of entrepreneurs of the UN Tourism Network are directly related to hospitality and are the most dynamic projects including a variety of stakeholders of the industry.
Building on the UN Tourism’s established innovation network, this agreement will further facilitate connections between startups and potential investors, as well as promote knowledge and skills through joint events, communication channels, and media interactions. This partnership not only underlines a commitment to a more sustainable future for the industry but also signifies a shared commitment to providing inclusive opportunities and memorable global student experiences, demonstrated through Hotelschool The Hague’s global Sustainable Hospitality Challenge.
Strong foundations for innovative future
Ms. Natalia Bayona, Executive Director of UN Tourism, expresses: “Unfortunately 90% of startups within the hospitality sector eventually do not succeed. A decent tourism education and knowledge of the hospitality sector is necessary to develop a disruptive and well-functioning product. Through our collaborative efforts, we aspire to alter this trajectory by offering a more robust foundation, fostering invaluable connections, and providing a conducive testbed for emerging startups. Given that technology now permeates 70% of tourism enterprises, it is imperative that these startups are seamlessly integrated into the ecosystem, connected with pertinent stakeholders, and afforded the opportunity to validate their solutions in real-world settings before embarking on a larger scale.
Ms. Regine von Stieglitz, President of the Board of Directors of Hotelschool The Hague says: “At Hotelschool The Hague, we provide our students with the perfect balance of theory, real-world experience and applied research to prepare them for a career in the hospitality industry. We develop leaders who shape our global industry and drive it to give back more than it takes. We are proud to join forces with UN Tourism. We fully embrace their vision to Foster Innovation in the Hospitality Industry. In fact, our Sustainable Hospitality Challenge is a student competition designed to enhance the evolution of sustainable practices in hospitality, aligning seamlessly with the objectives of UN Tourism.”
Hotelschool The Hague, founded and funded by the hospitality industry in 1929, provides high-quality education and cutting-edge research in the field of international hospitality management, with an emphasis on the transformation of sustainability and digitalization and on developing students into sought-after hospitality graduates who excel in leadership roles worldwide.
April 20 2024
Global Hotel Alliance Celebrates 20th Anniversary at IHIF EMEA in Berlin
GHA was the loyalty partner of the IHIF EMEA event, which welcomed over 2,500 attendees from around the globe, and GHA CEO Chris Hartley shared his insights on the power of partnerships on the main stage.
GHA was conceived along the airline alliance model, with the goal of helping independent hotel brands to compete with the major global players, and to become less dependent on high-cost third parties for distribution. The majority of the alliance’s 800 hotels are owner-operated and GHA gives them the tools, technology and marketing reach that are difficult to achieve alone.
“The hospitality industry has seen significant consolidation over the last two decades, making it costlier for the smaller players to maintain market share; nonetheless, many owners remain fiercely independent, and so collaboration with like-minded independent brands is a great way to remain competitive”, says GHA CEO Chris Hartley.
“We are majority-owned by two of our founder member brands Kempinski and Pan Pacific Hotels Group, plus Minor and Corinthia, and our primary goal has always been to drive incremental revenue and reduce costs for their hotels, rather than to maximize profit for the alliance.”
GHA now has 40 brands with 800 hotels in 100 countries and continues to grow. In Q1 alone, the alliance welcomed The Lore Group and Cheval Collection as its latest member brands, as well as launching a partnership with Plum Guide, offering rewards for stays at its 38,000 luxury vacation homes.
All GHA member brands and hotels share one loyalty platform – GHA DISCOVERY – which in 2023 delivered US$2.3 billion in total revenue and 10 million room nights from its 26 million members; and the unique, multi-brand loyalty program has won 120 awards for its programme innovation.
To commemorate two decades of success, the GHA team was joined by its shareholders, brand executives, and hundreds of industry guests back at the iconic Hotel Adlon Kempinski Berlin this Tuesday evening for a 20th anniversary party, where it all began in 2004, dancing the night away to the legendary Boney M, who had performed at the same venue all those years ago.
Reflecting on the last two decades, Hartley concluded, “We are proud to celebrate 20 years of collaboration, and hope that we can continue to grow and help the independent hotel sector to thrive in an increasingly competitive marketplace.”
April 19 2024
Kempinski to Debut Bristoria Brand in China Alongside an Ultra-luxury Lakeside Kempinski Hotel in Yangzhou
Kempinski reveals plans to open two spectacular properties in Yangzhou, reinforcing the company’s presence in Jiangsu Province. Set in Yangzhou Economic Development Zone, the project is due to complete in 2025.
The hotel management agreement was signed by Kempinski Hotel Group with a wholly-owned subsidiary of Yangzhou Economic and Technological Development Zone Culture and Tourism Group Co., Ltd.
René Nijhof, Chairman of the Board of Directors, Kempinski Hotels S.A. “This new signing reinforces our reputation as a trusted and respected business partner in China and further enhances the Kempinski footprint in Jiangsu Province, where we have operated hotels in Suzhou and Nanjing since 2008 and 2019 respectively.”
Kempinski Hotel Yangzhou Nuoyuan and Bristoria Hotel Yangzhou will provide a stylish base from which guests can explore the city’s myriad business opportunities, gastronomic riches and cultural landmarks, with 405 guestrooms and suites between them.
Easily accessible from Yangzhou Taizhou International Airport in less than an hour and linked directly to Nanjing and Shanghai via high-speed train, Yangzhou Development Zone is also close to some of Yangzhou’s cultural highlights.
April 17 2024
Sheraton Maldives Full Moon Resort & Spa achieves Green Globe certification
Sheraton Maldives Full Moon Resort & Spa announces its achievement in receiving the esteemed Green Globe Certification following a recent sustainability audit, solidifying its commitment to sustainable tourism. Green Globe, the world’s leading certification, recognizes organizations that demonstrate unwavering dedication to environmental stewardship, social responsibility, and sustainable operational practices.
This significant achievement not only solidifies the resort’s position as a leader in sustainable tourism in the Maldives but also marks a milestone as the first Marriott International property in the region to receive such esteemed recognition.
With an impressive compliance score of 86%, Sheraton Maldives Full Moon Resort & Spa excelled in sustainability across four major pillars, assessed through over 380 indicators. These pillars encompass Sustainable Management, Social and Economic Responsibility, Cultural Heritage Preservation, and Environmental Conservation.
”As travelers increasingly seek eco-conscious and sustainable destinations, it is essential for us to prioritize sustainability. This accomplishment reflects the hard work and dedication of our entire team at Sheraton Maldives,” said Mohamed El Aghoury, General Manager of Sheraton Maldives Full Moon Resort & Spa. “We are proud to be part of an organization that values sustainability and strives to make a positive impact on the world.”
Located on the picturesque island of Furanafushi in North Male Atoll, Sheraton Maldives Full Moon Resort & Spa is committed to preserving its natural surroundings. Spearheaded by Director of Engineering, Hassan Nafiu, the resort team actively engages and educates guests on environmental conservation. Partnering with Reefscapers on the ‘Adopt A Coral’ program, the resort has planted over 567 coral frames and 17 massive coral pyramid structures, enhancing reef habitats and attracting diverse marine life.
To minimize energy consumption, the resort employs an INNCOMM system to regulate air conditioning based on room occupancy. Additionally, a cutting-edge Biogas plant is soon to be implemented as part of the waste management system, converting organic kitchen waste into biogas for cooking, showcasing innovative sustainability practices.
Addressing plastic waste, the resort operates an onsite water bottling plant using reverse osmosis technology, eliminating the need for plastic bottles by providing purified water in reusable glass containers, saving 375,000 bottles annually.
The resort’s commitment to sustainability extends to its Chef’s Garden and Furana Organic, a thriving green oasis producing organic vegetables, reducing the carbon footprint. Engaging with the local community, the resort supports K’Huraa school and hosts the Maldivian Journey, a weekly celebration of local culture.
Aligned with Marriott International’s ‘Serve 360: Doing Good in Every Direction’ platform, Sheraton Maldives Full Moon Resort & Spa invites guests to join in responsible travel, promising an unforgettable experience that not only indulges the senses but also contributes to a greener planet and sustainable communities.
April 15 2024
The Ritz-Carlton and Marriott Bonvoy Join Forces With the Mercedes-AMG Petronas F1 Team to Invite Guests to Experience the Thrill of Motorsport
SHANGHAI, April 15, 2024 /PRNewswire/ —— Ahead of the race weekend in Shanghai, The Ritz-Carlton taps into its long-standing partnership to offer guests and Marriott Bonvoy members exclusive access and unforgettable packages.
The Ritz-Carlton, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, continues its partnership with the Mercedes-AMG PETRONAS F1 Team as its first Official Hotel Partner. As the 2024 season lands in Shanghai, this continued partnership allows both iconic brands to provide unparalleled experiences for Marriott Bonvoy Members and guests.
The Ritz-Carlton continues to inspire life’s most meaningful journeys through its legendary service and thoughtful programming at more than 115 hotels and resorts worldwide. Forged in 2019, The Ritz-Carlton’s partnership with the Mercedes-AMG PETRONAS F1 Team demonstrates the brand’s commitment to delivering truly singular experiences. Over the past years, the two like-minded brands have successfully delivered one-of-a-kind experiences in cities including Melbourne, Montreal, Budapest, and various global destinations.
As part of the unforgettable experiences offered during the race weekend in Shanghai from April 19 to 21, a select group of invited VIPs and Marriott Bonvoy members will have the opportunity to meet and interact with Mercedes-AMG PETRONAS F1 team drivers. They will also gain access to the renowned The Ritz-Carlton Silver Arrows Lounge throughout the weekend.
The Ritz-Carlton Silver Arrows Lounge captures the modern and service-driven values of both The Ritz-Carlton and the Mercedes-AMG PETRONAS F1 Team. Along with exclusive access to exceptional service, prime race viewing, and legendary service and catering, The Ritz-Carlton Silver Arrows Lounge showcases the talents of mixologists from The Ritz-Carlton Shanghai, Pudong, and The Portman Ritz-Carlton, Shanghai. Throughout the race, these masterful artisans will create specialty cocktails and hold exclusive cocktail masterclasses to elevate the thrill of the event.
In addition to The Ritz-Carlton Silver Arrows Lounge, guests are also welcome to experience incredible race-themed packages at The Ritz-Carlton Shanghai, Pudong and The Portman Ritz-Carlton, Shanghai.
Source Marriott International
April 14 2024
IHG to expand Vignette Collection with 12 hotels in 2024
IHG Hotels & Resorts announced the opening of 12 new Vignette Collection hotels throughout the year 2024, beginning by the inauguration of The Halyard Liverpool, Vignette Collection.
Vignette Collection is a curation of distinct hand-picked hotels, each offering one-of-a-kind stays from boutique townhouses in city centres to blissful beachfront resorts with a difference. Further openings this year include Shanghai Snow World Hotel coming to the world’s biggest alpine-themed indoor ski park, Verno House a 50-room urban oasis overlooking Liberty Square in Budapest and Arabella Beach Hotel in Kuwait, prominently positioned between desert dunes and the Arabian Gulf shoreline.
Tom Rowntree, Vice President of Luxury & Lifestyle Brands at IHG Hotels & Resorts, said: “Vignette Collection is a unique portfolio of individual hotels and resorts, each with their own story to tell. This year, we are making significant strides towards our ambition to open 100 new Vignette Collection properties within the next 10 years.
The group unveiled the Vignette Collection brand in August 2021. The first property, Hotel X Brisbane Fortitude Valley, opened in December that year. Less than 3 years after there are already 11 Vignette Collection hotels open around the world, with a further 23 in the pipeline including 12 this year.
New openings in 2024 will join the existing Vignette Collection portfolio of 11 open hotels around the world including Yours Truly DC, Vignette Collection in the U.S., Hotel X Brisbane Fortitude Valley, Vignette Collection in Australia, Sindhorn Midtown Hotel Bangkok, Vignette Collection in Thailand, Casa da Companhia, Vignette Collection and Convent Square Lisbon, Vignette Collection in Portugal.
Vignette Collection will also welcome a further four properties to its China portfolio in 2024 : Heibei Grand Hotel, Hangzhou Huaxia Center Hotel, The Xanadu Guangzhou and WM Hotel.
April 13 2024
Tourism Malaysia Strengthens Commitment to the Global Cruising Industry at Seatrade Cruise Global 2024
Malaysia is setting its sights on the cruise tourism industry for the upcoming Visit Malaysia 2026. In 2023, Malaysia witnessed unprecedented cruise arrival figures, with its ports welcoming 1,055 cruise ships carrying 1,520,608 passengers—an 84.78% rise in ship arrivals and a 62.43% increase in passenger numbers compared to 2019 pre-pandemic rates.
As a burgeoning tourism hub in Southeast Asia, Malaysia presently serves as the homeport for two cruise lines operating from Port Klang in Kuala Lumpur, with plans for further expansion in the future. Marking a historic milestone in Malaysia’s aspiration to emerge as a premier homeporting destination, the maiden voyage of the Costa Serena departed from Port Klang in January 2024. Costa Serena is the latest addition to Kuala Lumpur’s list of cruise partners choosing it as their homeport. With this, cruise tourism emerges as a key sector in elevating Malaysia’s global appeal, in line with the destination’s promotional plans toward Visit Malaysia 2026, the nation’s upcoming campaign to welcome 35.6 million foreign tourist arrivals in 2026.
To advance these promotional plans and in line with the National Transport Policy (NTP) 2019-2030, a delegation from Malaysia led by The Honorable Loke Siew Fook, Minister of Transport Malaysia is attending the Seatrade Cruise Global 2024, from April 8 to 11, 2024, at the Miami Beach Convention Center in Miami, Florida, USA. Attendees are invited to visit booth #311 to engage with the Ministry of Transport Malaysia and its port authorities to gain insights into the destination’s strategic location, world-class infrastructure, and wealth of natural and cultural attractions.
As part of efforts to promote Malaysia as a homeporting destination, besides actively engaging media interviews and discussion sessions, The Honorable Minister of Transport will deliver a keynote address titled “Malaysia Truly Asia: Malaysia Cruise Tourism” and will use this platform to highlight the advantages and potential of Malaysia as an attractive cruise destination. Malaysia’s presence as a homeporting destination will not only strengthen the country’s tourism industry but will also provide significant impetus to the local economy, including tourism-related sectors such as hospitality, tourism services, food and beverage businesses, and others.
“We are again thrilled to be part of Seatrade Cruise Global. This event provides an excellent platform to highlight Malaysia’s potential as a homeport and to forge valuable connections with industry leaders. We look forward to engaging with the global cruise community and inviting them to experience the wonders of Malaysia, especially in developing suitable cruise tourism trips and packages into Malaysia”, said Mr. Akbal Setia, the Vice President of Tourism Malaysia – Americas.
Malaysia’s participation in the world’s leading cruise industry event highlights its dedication to harnessing the sector’s potential as a driver for economic growth and bolstering Malaysia’s status as a preferred global tourist destination towards its Visit Malaysia 2026.
April 12 2024
Accor Partners with Beautiful Destinations to Unveil ‘For ALL The Travellers In You’ Campaign
Accor has joined forces with content studio Beautiful Destinations to launch a groundbreaking campaign that uses video content to inspire wanderlust and reinforce brand love. The project, titled “For ALL The Travellers In You,” leverages innovative storytelling and dynamic content creation to showcase Accor’s leading brands and immersive destinations.
Whilst Asia, the Pacific, Middle East, and Africa serve as the launchpad for the global activation of the project, with captivating content already making waves online, the campaign is set to expand across the globe, creating content that resonates with audiences worldwide.
Accor’s transformative initiative is not merely about marketing; it is about revolutionising how the hospitality industry connects with consumers. Recognising the limitations of conventional static imagery in capturing the essence of ALL – Accor Live Limitless, Accor’s lifestyle loyalty program, and the invaluable contributions of its employees, the company sought a partner who could bring its vision to life. Beautiful Destinations – a multi-award-winning strategy, creative, and content studio with one of the world’s largest and most influential online travel communities – was the perfect collaborator for Accor’s ambitious project.
Together, Accor and Beautiful Destinations are reshaping consumer perceptions and enhancing brand visibility through dynamic, personalised content creation. With a combined social media following of over 32 million across two of its platforms (Beautiful Destinations with 26 million followers and Beautiful Hotels with 6 million followers on Instagram), the partnership has vast reach. The project’s thematic focus, “From Dawn to Dusk,” spans 21 Asian, Pacific, and Middle Eastern destinations and 67 hotels so far with another 20 destinations in the pipeline, showcasing culturally rich experiences within and beyond Accor’s properties. This strategic partnership aims not only to inspire wanderlust, but also to foster deep audience connections and amplify Accor’s digital brand presence.
The pioneering campaign harnesses the power of video content, leveraging the fact that video is 80 percent more memorable than text or images. This multimedia approach taps into emotions with storytelling that static content cannot match, resonating with the 85 percent of Asia-Pacific users who watch at least one video when planning their leisure trips. Today’s digital travel inspiration and planning encompass a variety of platforms, with short-form video consumption on the rise, evidenced by the robust growth of TikTok and the popularity of reels and shorts on popular channels such as Meta and YouTube.
In addition to the “From Dawn to Dusk” content, the partnership resulted in more than 2,000 high-quality photos, over 400 15-second cutdowns, and more than 400 vertical videos (5-15 seconds) so far. The campaign’s versatile content can be used to enhance event experiences, during member recruitment efforts, and as compelling brand pitch tools for partners and sales.
The collaboration goes beyond content creation; it encompasses distribution strategies that drive bookings, brand recognition and engagement. By leveraging Beautiful Destinations’ expertise in travel content and Accor’s extensive portfolio of brands and hotels, the partnership ensures that every piece of content serves a purpose, resonating with audiences and driving tangible business outcomes. The pilot phase elevated Accor’s marketing efforts, portraying its hotels as immersive destinations and reshaping consumer perceptions.
Over 1,000 dedicated Accor employees supported the initiative, with 300 actively participating as models, showcasing their talents and exemplary service. This collaborative effort reflects Accor’s unified spirit and shared values, fostering cohesion among employees while empowering the group to communicate its brand narrative effectively.
Kerry Healy, Chief Commercial Officer, Middle East, Africa, Turkey & Asia Pacific, Premium, Midscale & Economy, expressed her excitement about the initiative: “We are incredibly excited about this groundbreaking initiative, which represents a pivotal moment for Accor in revolutionising hospitality marketing. Partnering with Beautiful Destinations brings an unparalleled level of reach, innovation, and stunning visual aesthetic to our campaign. With their extensive social media following and reputation for creating captivating content, we have a unique opportunity to showcase Accor’s leading brands and destinations to a global audience. This collaboration enables us to not only drive increased revenue and occupancy rates, but also to establish lasting connections with travellers around the world.”
Jeremy Jauncey, Founder & Chief Executive Officer of Beautiful Destinations, shared his thoughts about the partnership: “We could not be prouder to have partnered with Accor in such a deep and meaningful way to support their marketing efforts and create content across Asia, Asia-Pacific, and the Middle East. It is widely understood that many guests now begin their travel planning on social media and with video content, so to provide what guests need at each stage of the consideration funnel, Accor is leading the way in hospitality marketing by launching such a comprehensive content strategy.”
With Accor’s “For ALL The Travellers In You” campaign set to deliver tangible business outcomes, including heightened revenue and occupancy rates, the brand’s dedication to sustainability and exceptional guest experiences will be prominently highlighted. The campaign underscores the group’s commitment to innovation, excellence, and guest satisfaction, reaffirming its position as a trailblazer in the hospitality industry.
Kempinski Hotels and NUSA My Ozone Introduce Kempinski Hotel & Residences Khao Yai
Nusa My Ozone, Thailand’s premier luxury destinations, announces collaboration with Kempinski Hotels, to unveil Kempinski Hotel & Residences Khao Yai, nestled within the enchanting embrace of Nusa My Ozone in Khao Yai.
The Khao Yai National Park is the oldest and most famous in Thailand, some even say one of the finest in Asia. Covering an area of more than 2000 square km. on a forest covered mountain plateau it comprises several hills, two major rivers – Lam Takhong and Nakhon Nayok – some 20 waterfalls and a wide array of plant and animal life.
Mr. Visanu Thepchareon, CEO of Nusa My Ozone Co., Ltd., a subsidiary of Nusasiri Public Co., Ltd.: “The fusion of Nusa and Kempinski promises an unparalleled standard of luxury, redefining the hospitality landscape in Thailand.”
“As the third Kempinski establishment in Thailand and the first outside the bustling Bangkok Metropolitan area, this outstanding project promises to captivate global travellers seeking an escape to unparalleled luxury and natural beauty,” states René Nijhof, Chairman of the Board of Directors Kempinski Hotels S.A..
Scheduled for its grand debut in 2026, Kempinski Hotel & Residences Khao Yai invites guests to indulge in 123 keys of refined opulence. In addition to the hotel experience, the property offers 48 units of Branded Residences Condominiums and 12 Super Luxury Pool Villas, managed with Kempinski’s hallmark attention to detail.
April 8 2024
Radisson Collection Arrives in India
Radisson Hotel Group announces the grand debut of its luxury lifestyle brand, Radisson Collection in India with the opening of Radisson Collection Hotel & Spa, Riverfront Srinagar.
Nested on the banks of River Jhelum, the hotel derives its design inspiration from Kashmir’s heritage, culture, and art. The hotel exudes the true spirit of Kashmir combining landmark architecture, elegant interiors, exceptional gastronomic and cultural experiences, personalized service, and luxurious amenities. With this opening, Radisson Hotel Group solidifies its presence in Jammu and Kashmir as Radisson Collection Hotel & Spa, Riverfront Srinagar is its eighth operational hotel in the region.
Strategically located, the hotel enjoys proximity to major tourist attractions such as Dal Lake, Mughal Gardens, Tulip Garden, Shalimar Garden, Cheshmashahi Garden, Pari Mahal, Shankaracharya Temple, historical Lal Chowk, and Downtown Srinagar. It can be easily reached by car or taxi from Srinagar International Airport and the local bus and train stations.
“With this debut, we are looking forward to many such opportunities to collaborate with the right partners and build a unique collection of iconic properties under the Radisson Collection brand in the country” says Nikhil Sharma, Managing Director and Area Senior Vice President (ASVP), South Asia, Radisson Hotel Group.
Radisson Collection Hotel & Spa, Riverfront Srinagar, the largest hotel in the Jammu and Kashmir region, offers 212 spacious and well-defined rooms across categories, including premium, executive, suite, executive suite, and presidential suite.
“Together, we intend to redefine the very essence of grandeur, contribute to the local growth of the hotel sector, and set new industry standards” say Wasim Chaya & Naseem Chaya – Managing Directors of Mushtaq Group of Hotels.
Radisson Hotel Group continues to command a leading presence in the Indian market and is one of the country’s largest international hotel operators with over 165 hotels in operation and development. It continues to be the largest hotel operator in tier-1 markets like Delhi NCR and at the same time, more than 50% of its portfolio is in tier-2 and 3 markets where it has benefitted by being the first mover. With hotels dotted across 70+ locations in India, there is a Radisson hotel in every 4 hours of drivable distance across the length and breadth of the country operating under brands, including Radisson Collection, Radisson Blu, Radisson, Radisson RED, Park Inn by Radisson, Park Plaza, Park Inn & Suites by Radisson, Country Inn & Suites by Radisson, and Radisson Individuals and its extension Radisson Individuals Retreats.
April 6 2024
Marina Bay Sands’ Expansion Enters Final Phase
Marina Bay Sands announces design and programme enhancements to its expansion project. Full–scale construction of the project1 is anticipated to begin by July 2025 with targeted completion by July 2029.
Marina Bay Sands’ expansion will play an important role in driving additional inbound travel to Singapore. The arena will help attract top entertainers from Asia and around the world who previously may not have included Southeast Asia on their tours, while the additional MICE space will help attract more new–to–Singapore events.
“With the ongoing support of the Singapore Government, this development will further enhance the leisure and business tourism appeal of Singapore. It optimises the site’s programming elements and is designed to drive high–value tourism growth to Singapore,” said Patrick Dumont, President and Chief Operating Officer of Marina Bay Sands’ parent company, Las Vegas Sands.
The expansion project is separate from a US$1.75 billion reinvestment in the existing property. The largest reinvestment since Marina Bay Sands’ opening in 2010, it has already seen the complete refurbishment of Hotel Towers 1 and 2, in addition to new dining offerings and luxury lifestyle amenities for high–value travellers.
Refurbishment work is now focusing on Hotel Tower 3, in addition to the Hotel Lobby and Sands SkyPark. It will include a reimagined VIP arrival
experience, new premium dining and retail offerings, lobby transformation and renewed focus on wellness experiences for guests.
April 5 2024
Hilton Named No. 1 Best Company to Work For in the US
Hilton has once again been recognized for its award-winning workplace culture. Today, Great Place to Work and Fortune named Hilton No. 1 on the 100 Best Companies to Work For in the U.S. list, marking its ninth consecutive placement on the prestigious list and sixth consecutive year in the top 10. Today’s recognition follows the company’s ranking as the No. 1 World’s Best Workplace and makes Hilton the only hospitality company to have earned the top spot on these prestigious lists.
Chris Nassetta, president and CEO, Hilton: “Our team members have always been at the heart of our hospitality, and these collective recognitions are the result of the passion they bring to our guests and to one another each and every day. We are so proud of the incredible culture we’ve built together and look forward to building on this tremendous foundation in the years to come.”
This recognition is the direct result of positive feedback from Hilton team members. Even during the turbulent times of the past five years, Hilton’s strong global culture helped the hospitality leader remain committed to the purpose of spreading the light and warmth of hospitality when it was needed most. Today, that culture drives Hilton’s performance and recognition as a Great Place to Work in over 60 countries, including other No. 1 rankings in Austria, the Dominican Republic, India, Italy, Nigeria, Oman, Peru, Switzerland and Uruguay.
“The foundational elements of our culture were put in place over a century ago, when our founder Conrad Hilton asked the men and women of Hilton to think big, dream big, act big,” said Laura Fuentes, chief human resources officer, Hilton.
Hilton continues to offer best-in-class benefits to both hourly and salaried team members including a global mental wellbeing curriculum, discounted travel benefits through the Go Hilton travel program and industry-first access to debt-free education through Guild.
April 4 2024
Discover Shanghai in Less Than 24 Hours
International layovers don’t have to mean waiting for hours in the airport terminal; it’s also possible to make the most of the short window of time and explore the country you’re transiting in. Enter “Shanghai Express”, free layover city tours launched by Trip.com Group to show travellers the top highlights of Shanghai before their next flight – all within a few hours.
Starting from 15 April 2024, international travellers stopping by the Shanghai Pudong International Airport (PVG) for over eight hours will have the opportunity to take part in these layover city tours – the first of their kind in Shanghai. You don’t have to worry about researching where to go and how either, as these tours take charge of everything: airport pick-up and send-off, attraction tickets, e-sim cards, and more. So, all you need to do is turn up.
The tours will be available to international travellers who are eligible for China’s 72/144-hour visa-free transit policy, as well as those holding a 24-hour temporary entry permit issued by the airport border inspection.
“As visa-free transit policies open up new avenues for international travellers to explore China, Trip.com Group is excited to unveil this innovative programme for those with just a short stopover,” said Ms Han Feng, Head of Marketing at Trip.com. “We will leverage our extensive resources to ensure a memorable tour experience and provide world-class customer service to help flyers enjoy what Shanghai has to offer.”
Exploring the city between flights
Upon passing customs after arrival at the Shanghai Pudong International Airport, travellers may head to the Trip.com Group currency exchange counter on Island A in the Departure Hall of Terminal 2 for in-person registration. A professional guide will be available at the counter one hour before the start of each tour to assist with the registration process. Registrations are accepted on a first-come, first-served basis.
Travellers will be able to choose from several tour timings. Each free tour accommodates a maximum of ten travellers and lasts five to six hours, including transportation from and back to the airport.
The tours feature some of the top attractions on the AI-powered Trip.Best list for Shanghai based on user reviews and expert curation, leading visitors on a journey through the past, present, and future of the bustling metropolis.
Current itineraries include:
- Shanghai Highlights City Tour (9:00-14:00): a tour of classic Shanghai highlights, including exploring traditional Chinese architecture in the Yu Garden and viewing Shanghai’s iconic and futuristic skyline at the Bund.
- Strolling Under the Trees Citywalk Tour (16:00-22:00): a tour for the romantics and urban history lovers, which includes a city walk through the old villas and charming cafes along the beautiful Wukang Road, an immersive visit to the Yu Garden, and a stroll along the historic Bund.
- Huangpu River Cruise Sightseeing Night Tour (18:00-23:00): a unique experience in the city that never sleeps – including the breath-taking night view of the Bund aboard the Huangpu River Cruise and a deep dive into the bustling Yu Garden at night.
Led by English-speaking guides, each tour includes transportation, tickets, e-sim cards, and team insurance. Those seeking to travel light may store their luggage at the airport or on the shuttle bus if space permits. Please note that the free tours do not include meals, though our guides will be more than happy to offer dining recommendations.
Detailed information about the tours can be found here.
Rise in international transits via China
The Shanghai Express Tours are expected to enrich the experience of travellers as they transit in mainland China, sparking their interest in more in-depth trips in the future.
The International Air Transport Association reveals that transit numbers have been on the rise, with over 330,000 travellers experiencing layovers in mainland China last December alone. This represents a monthly growth of 47%. International airports in mainland China, particularly in Shanghai, Beijing, and Guangzhou, have been hubs for international flights particularly to and from the Asia Pacific region.
Currently, nationals from 54 countries are eligible for the 72/144-hour transit visa-free policies in 23 cities across mainland China. As long as they hold valid international travel documents and interline tickets to countries or regions with confirmed dates and seats, they can apply for visa-free transit at border inspection in designated city ports.
Additionally, foreign nationals with international connecting flights within 24 hours can transit through nine designated airports in mainland China without immigration procedures. Those interested in exploring the local city within this timeframe may obtain a 24-hour temporary entry permit by presenting their passports and connecting ticket flights and fill out the Temporary Entry Card.
Discover the beauty of China with ease
The Shanghai Express Tours are set against the backdrop of Trip.com Group’s various initiatives to support international travellers to discover the beauty of China with ease as the country relaxes visa requirements.
With visa-free entry extended to Switzerland, Ireland, Hungary, Austria, Belgium, and Luxembourg on 14 March, China is now visa-free for eligible travellers from 15 countries.
Trip.com Group witnessed a triple-digit year-on-year rise in international travel bookings to China in the first two months of 2024. Shanghai, Guangzhou, Beijing, Shenzhen, and Chengdu drew the most attention from global travellers, with theme parks like the Shanghai Disney Resort and historic sites like the Emperor Qinshihuang’s Mausoleum Site Museum capturing significant interest.
Trip.com recently launched an initiative with the Emperor Qinshihuang’s Mausoleum Site in Xi’an to offer international travellers deals, guided tour options, and more information about its astounding Terracotta Warriors and remarkable history.
Trip.com Group has also been working with airlines to provide international and domestic flight combos to encourage more travellers to venture beyond traditional hotspots. The “Explore China” campaign, launched with Air China in March, gives travellers from the United Kingdom, France, Germany, Italy, Spain, and Switzerland a free additional flight within China when they purchase a single round-trip flight to the country.
The “Beyond Shanghai: Experience China” campaign, launched with China Eastern Airlines in February, also rewards customers booking flights to Shanghai with a complimentary domestic flight within mainland China.
To enhance convenience for visitors to China, Trip.com Group has implemented various initiatives. Notably, the China Travel Guide on the Trip.com app offers practical information on navigating the country. It covers topics such as entry requirements, internet access, payment, transportation and more with easy-to-follow tips and explanatory videos. Since its release in September 2023, the guide has served more than 100,000 international travellers planning to visit China.
Furthermore, to streamline payment options for visitors, Trip.com Group has also partnered with Alipay, a leading digital payment and lifestyle service platform. Through this partnership, selected packages and travel guides are available on the Alipay app, providing support for international visitors.
April 1 2024
Centara Receives Approval for Certification by Bureau Veritas
Centara Hotels & Resorts announces approval for certification by Bureau Veritas, a GSTC (Global Sustainable Tourism Council) – Accredited certification body, for meeting global standards for sustainable travel and tourism known as GSTC criteria.
Twelve of Centara Hotels & Resorts are approved for GSTC certification, and the organisation is continuing to work toward its long-term goal of achieving full certification by 2025.
The 12 hotels which are recognised for meeting the GSTC Criteria in 2024 are:
- Centara Reserve Samui
- Centara Kata Resort Phuket
- Centara Ao Nang Beach Resort & Spa Krabi
- Centara Watergate Pavillion Hotel Bangkok
- Centara Q Resort Rayong
- Centara Sonrisa Residences & Suites Sriracha
- Centara Mirage Beach Resort Dubai
- Centara Life Maris Resort Jomtien
- Centara Life Cha-Am Beach Resort Hua Hin
- COSI Samui Chaweng Beach
- COSI Pattaya Wong Amat Beach
- COSI Krabi Ao Nang Beach
April 1 2024
PATA Calls for Face of the Future Award 2024 Submissions
PATA is now accepting submissions for the PATA Face of the Future Award 2024, an initiative that focuses on human capital development while emphasising the values of sustainability and social responsibility within the Asia-Pacific tourism industry and beyond
This annual award seeks to recognise an exceptional ‘rising star’ in the industry. All recipients of this prestigious award have exhibited initiative and leadership in the advancement of tourism as well as demonstrating commitment to the sustainable development of the Asia-Pacific travel industry in line with PATA’s mission.
The PATA Face of the Future 2024 will receive full sponsorship to participate and be recognised at PATA Travel Mart 2024. Furthermore, the winner will be granted a speaking opportunity at the PATA Youth Symposium and a seat on the PATA Board to represent the PATA youth community. Other benefits include global media exposure via PATA’s far-reaching communication channels; the opportunity to build their profile as a mentor for the PATA Youth Mentorship Programme; one post on PATA Blog about their passion and journey to success; and more.
March 28 2024
Third time in a row: Kempinski Hotels named as a 2024 Gallup Exceptional Workplace Award Winner
Kempinski Hotels announces to be named as a 2024 Gallup Exceptional Workplace Award winner for the third time in a row. The Gallup Exceptional Workplace Award (GEWA) was created in 2007 with the purpose to identify and celebrate companies that make employee engagement their genuine priority and are reflecting this at the very core of their culture. The Award honors thriving organizations that have attained world-class performance by making engagement a cornerstone of their business strategy.
Gallup data shows that, while only 21% of employees worldwide are engaged, companies winning the Exceptional Workplace Award have engagement levels higher than 70%. This is because companies that with the GEWA consistently place people, both employees and customers, and their values at the center of decision-making.
“Becoming a 3 times GEWA winner demonstrates our commitment towards embracing a culture that revolves around the experience and wellbeing of our people,” states Melissa Salibi, Chief Human Resources Officer Kempinski Hotels and Member of the Management Board. And she adds: “In 2024, we plan to take our focus on engagement to new heights and become world-class in the Gallup Luxury Database. We will facilitate our goals by conducting training specially tailored for Kempinski and by putting in place a network of Continuous Improvement Agents in our properties.”
March 25 2024
IHG Partners with Hainan Airlines to Create Unique Ground-to-Air Travel Experiences
This collaboration will see integrated offerings from both companies, including a branded aircraft, in-flight experiences, and membership benefits.
IHG Hotels & Resorts and Hainan Airlines have announced a two-year partnership to provide integrated travel experiences for passengers travelling between Hainan Free Trade Port, China, and other major cities.
IHG said the partnership focuses on streamlining the travel journey by combining air travel with hotel stays and offering exclusive benefits throughout the trip.
A key element of the collaboration is the launch of a branded aircraft known as the IHG Explorer.
This Hainan Airlines plane features IHG’s signature blue colour scheme and a cabin designed for passenger comfort and cultural immersion.
Business class passengers will enjoy meals prepared by IHG’s renowned Chinese restaurant brand, Cai Feng Lou. The in-flight experience is further enhanced by fully reclining business class seats and custom-designed pillows co-created with a prominent Chinese artist.
Recognising the growing demand for unique culinary experiences, IHG is introducing a seasonally inspired menu showcasing regional Chinese specialities.
The inaugural menu, which is called Cloud Banquet: Springtime Island Delights, blends classic Cantonese dishes with local Hainan flavours for a taste of China’s diverse cuisine at altitude.
Hainan Airlines is elevating the in-flight experience further with a co-branded signature tea, HUALUXE Cloud Aroma, developed in collaboration with IHG’s luxury hotel brand, HUALUXE Hotels & Resorts.
The partnership between IHG and Hainan Airlines signifies a commitment to redefining travel for passengers flying between Hainan and major cities. By offering a seamless travel experience with unique touches, the collaboration aims to create a more enjoyable and memorable journey.
“Throughout our 49-year presence in Greater China, IHG has consistently prioritised guests’ diverse needs,” said Jerome Qiu, chief operating officer, IHG Greater China, in a statement.
“Partnering with Hainan Airlines extends this commitment to the air, providing both groups’ members with more immersive travel experiences. From the moment they step onto the plane, guests will be able to enjoy the sense of true hospitality for good, which we aim to convey every day.”
March 23 2024
Hotel & Shop Plus returns to Shanghai 26-29 March 2024
Hotel & Shop Plus will take place from 26-29 March 2024 in Shanghai. As China’s leading trade show, it has been devoted to hospitality and commercial space for more than 30 years. This event aims to be built as one-stop souring platform for the construction and operation of hotels and commercial space.
With the support of China Tourist Hotel Association, China Commerce Association for General Merchandise, China Association of Lighting Industry, China Architectural Culture Centre, MoHURD , and organized by Sinoexpo Informa Markets, this mega event will gather again to benefit all the participants.
The event covers a wealth of products ranging from design materials, smart technologies, hotel supplies, cleaning products to self-service retail and total solutions. Chinese local enterprises and international brands will showcase their latest product collections and solutions. Visitors and buyers can stroll through 17 different themed exhibition halls, experience the vitality and innovative atmosphere of the industry, learn about market trends, and purchase cost-effective products for newly-built and renovated projects.
The 4-day event will entail exciting forums and conferences discussing hot topics around interior design, lighting design, supply chain, operational management and ESG, as well as investment and franchise for hotels, restaurants, shopping malls, office buildings and public facilities.
The 2024 Hotel & Shop Plus will drive the dual core of hotel and commercial, and update previous strategies to bring a new look to the exhibition and more development opportunities for hoteliers.
March 22 2024
Michelin Awarded Six Marriott International Luxury Hotel Restaurants a Total of Nine Stars
In its 2024 Hong Kong and Macau Guide, Michelin Awarded Six Marriott International Luxury Hotel Restaurants a Total of Nine Stars.
Marriott International proudly announces that six of its luxury hotel restaurants – Tin Lung Heen, L’Envol, Rùn, Man Ho, Tosca di Angelo, and Lai Heen – have collectively earned nine Michelin stars.
This recent honor adds to the accolades from the 2023 and 2024 Michelin Guides across Greater China, with a total of 11 Marriott International luxury hotel restaurants awarded 15 stars, including four two-Michelin-star and seven one-Michelin-star establishments.
Bart Buiring, Managing Director, Luxury, Greater China, Marriott International: “These recognitions honor the exceptional dedication of our chefs and their teams to provide unforgettable dining experiences through innovative menus, impeccable service, and attention to detail.”
The Michelin Guide, renowned worldwide as a premier dining authority for over a century, commits itself to identifying and celebrating outstanding dining experiences and culinary mastery globally. Michelin Stars are awarded based on a rigorous evaluation of five criteria: the quality of the products, the mastery of flavor and cooking techniques, the chef’s personality in the cuisine, the harmony of flavors, and the consistency of culinary experiences.
The award-winning restaurants at Marriott International’s luxury hotels in Greater China have been recognized for their exemplary service, consistent excellence, and a culinary philosophy underscored by consistent quality, highlighting the Group’s strengths and accomplishments in the culinary sector.
Three Restaurants Retained Two Michelin Stars through Exquisite Craftsmanship
Tin Lung Heen at The Ritz-Carlton, Hong Kong, continues its legacy of culinary excellence by retaining its two MICHELIN Stars for the twelfth consecutive year. Chef Lau’s exceptional culinary skills and deep respect for Cantonese traditions ensure that each dish not only preserves the heritage but also introduces innovative touches.
Signature Cantonese restaurant Rùn at The St. Regis Hong Kong celebrates its second consecutive year as a two-MICHELIN-star restaurant. With over 35 years of culinary experience, Chef Hung Chi-Kwong elevates Cantonese cuisine with fresh and modern interpretations of classic favorites.
French restaurant L’Envol at the St. Regis Hong Kong upholds its two-star rating. Led by Chef Olivier Elzer, a prominent figure among French chefs in Hong Kong, L’Envol offers contemporary interpretations of classic French haute cuisine, featuring a selection of seasonal ingredients dedicated to maintaining exceptional food and beverage quality.
Restaurants Awarded One Michelin Star for Great Culinary Feats
Man Ho Chinese Restaurant at JW Marriott Hotel Hong Kong has proudly maintained its Michelin star status for the fourth year. Under the leadership of Executive Chinese Chef Jayson Tang, a seasoned professional with over a decade of experience in traditional Chinese cuisine, Man Ho offers guests an exceptional dining experience that builds upon classic dishes with innovative interpretations.
Tosca di Angelo at The Ritz-Carlton, Hong Kong, renowned for its culinary excellence, celebrates its eleventh consecutive year as a Michelin-starred restaurant. Chef Angelo Aglianó, the Director of Tosca di Angelo, draws inspiration from his upbringing in Sicily by the azure waters of the Mediterranean.
Lai Heen, the signature Cantonese restaurant at The Ritz-Carlton, Macau, stands as one of the region’s most esteemed destinations for high-end Chinese cuisine. The culinary team, led by Executive Chinese Chef Aiden Huang, incorporates ingenious ideas into classic recipes with traditional methods and techniques from Guangzhou’s rich culinary heritage.
The Ritz-Carlton Shanghai, Pudong, Jin Xuan Chinese Restaurant glimmers like a shining pearl above the clouds. Helmed by Executive Chef Daniel Wong, the culinary team serves an authentic yet imaginative Cantonese menu with selected seasonal ingredients.
Two restaurants at Bulgari Hotel Shanghai have preserved their Michelin Stars through sustained excellence. Chinese fine-dining restaurant Bao Li Xuan has retained two Michelin Stars, and Italian restaurant Il Ristorante—Niko Romito has earned one Michelin Star.
Bulgari Hotel Beijing’s Il Ristorante—Niko Romito has also been awarded one Michelin Star this year, presenting a distinctive Italian culinary philosophy that thrives with innovative concepts.
March 21 2024
Langham Hospitality Group Secures Five Stars and New Record Per Hong Kong Macau Michelin Guide
The Michelin Guide Hong Kong Macau 2024, which was launched at a rousing ceremony today, awarded five stars across three restaurants at three Langham Hospitality Group (LHG) hotels.
The wins saw T’ang Court at The Langham, Hong Kong land a coveted three-star rating for a ninth consecutive year, giving it the longest three-star winning streak for a Cantonese restaurant currently on Hong Kong’s three-star list. The two other winners – Cordis, Hong Kong’s Ming Court and Eaton HK’s Yat Tung Heen – both obtained one-star ratings for the 16th year in a row and 8th year in a row respectively.
The accolades come on the heels of the two Michelin stars the group secured for Cantonese restaurants at two of its hotels in Shanghai in November. LHG now proudly remains the Cantonese restaurant operator with the most Michelin stars globally.
“Our Michelin star wins clearly demonstrate the ongoing success of our mission to disseminate world-class Cantonese cuisine,” LHG chief executive officer Bob van den Oord said. “Moreover, they illustrate our unwavering commitment to culinary excellence, which extends to all of our hotels globally.”
T’ang Court offers an exquisite selection of authentic Cantonese delicacies amidst lavish furnishings, with a focus on illuminating the depth of classic flavours through its dim sum and many other iconic dishes.
Ming Court meanwhile boasts an equally dazzling array of Cantonese classics, albeit with a modern twist and an added emphasis on seasonality.
Cantonese classics also feature prominently at the family-friendly Yat Tung Heen, where high-design interiors create a compelling atmosphere inspired by 1920s Shanghai taverns.
All three winning restaurants are celebrating their achievements by offering limited-edition Michelin degustation menus.
March 20 2024
Centara Ras Fushi Resort & Spa Named Best Adult-Only Resort in the Maldives at VETA Awards 2023
Centara Hotels & Resorts also wins Leading Hospitality Group of Thai Origin Accolade
The wins are a testament to the dedication and exceptional service of the team at Centara Ras Fushi Resort & Spa Maldives, as well as Centara Hotels & Resorts as a whole. These awards further solidify the property as a leader in delivering unforgettable guest experiences and world-class hospitality in the Maldives.
March 13 2024
Asia's 50 Best Restaurants Unveils the Establishments Voted Onto the Extended 51-100 List for 2024
- Singapore and Tokyo lead the rankings with eight spots each with two and three new entries, respectively
- Lamdre in Beijing is the 2024 recipient of the American Express One To Watch Award, and debuts on the list at No.97
- Bangkok is represented by seven restaurants, including new entrant Haoma at No.90
- Hong Kong has six places on the list and a new entry with Howard’s Gourmet at No.100
- Seoul occupies five spots on the list with three new entries: Solbam (No.65), Kwonsooksoo (No.89) and Alla Prima (No.91)
- Shanghai and Mumbai claim three places each with a new entrant for the latter, The Bombay Canteen at No.70
- The cities of Colombo, Gurugram, Kuala Lumpur, Macau, Manila, New Delhi, Shenzhen and Toyama each have one restaurant on the list
Asia’s 50 Best Restaurants, sponsored by S.Pellegrino & Acqua Panna, announces the list of restaurants ranked between 51st and 100th in the region ahead of its live awards ceremony. This coveted list is created from the votes of Asia’s 50 Best Restaurants Academy, an influential, gender-balanced group of 318 leaders made up of food writers and critics, chefs, restaurateurs and regional culinary experts. This year’s 51-100 list welcomes 12 new entries.
William Drew, Director of Content at Asia’s 50 Best Restaurants, says: “We proudly present the 51-100 list of restaurants in Asia, extending a particularly warm welcome to the newcomers to the 50 Best ranking. This underscores our ongoing commitment to championing the remarkable gastronomic talent thriving in the region. With 12 new entries and representation from 16 Asian cities, this extended list offers gourmets worldwide a selection of establishments to savour during their travels and a variety of exceptional experiences to choose from.”
The 2024 list of Asia’s 50 Best Restaurants will be revealed at the awards ceremony held on 26 March 2024 in Seoul, South Korea. Hosted in collaboration with destination partner Ministry of Agriculture, Food and Rural Affairs (MAFRA) and the Seoul Metropolitan Government, the event will also be livestreamed on 50 Best’s Facebook and YouTube channels, starting at 20:00 KST on 26 March (11:00am on 26 March GMT).
March 12 2024
“JAPAN BULLET TRAIN” Shinkansen Ticket Service Now Open to International Travelers and Foreign Residents in Japan
Inbound Platform Corp. (listed on the Tokyo Stock Exchange) is pleased to announce the new launch of its Shinkansen (bullet train) ticket service, which includes basic fares, express tickets and the innovative ticket issuance via QR codes, for international travelers and foreign residents in Japan, starting from March 1, 2024.
Image1:https://cdn.kyodonewsprwire.jp/prwfile/release/M107869/202402026175/_prw_PI1fl_xUeq2624.png
Image2: https://cdn.kyodonewsprwire.jp/prwfile/release/M107869/202402026175/_prw_PI2fl_40292sCg.png
Through the “JAPAN BULLET TRAIN” website provided by the company, accessible via the link below, international travelers and foreign residents can effortlessly book and manage Shinkansen tickets in less than 2 minutes, while also eliminating language barriers and ensuring seamless experience.
“JAPAN BULLET TRAIN” website: https://www.japan-bullettrain.com/
Features of service
-Inbound Platform Corp. known for its diverse range of travel services catering to international travelers and foreign residents, has decided to expand and extend support by facilitating Shinkansen ticket bookings. Recognizing the complexities, time constraints and language barriers involved in purchasing Shinkansen tickets, the company aims to streamline the entire booking process through the new service.
With a commitment to exceptional customer service, the company offers telephone assistance in seven languages for a flawless travel experience.
-Currently available in English, Mandarin Chinese (both simplified and traditional), and Korean. The company plans to incorporate Spanish and French in the near future. Furthermore, while currently accepting credit cards and Apple Pay, the company plans to integrate additional payment options such as Google Pay and Wechat Pay.
How to Use: https://cdn.kyodonewsprwire.jp/prwfile/release/M107869/202402026175/_prw_PI3fl_4m5taiud.png
Available ticket types:
JR Shinkansen and all conventional JR lines nationwide which also include popular routes such as the Narita Express and limited express trains.
*Note that the Japan Rail Pass is not yet available.
In the near future, Inbound Platform Corp. intends to provide the Shinkansen reservation service to travel agencies and web media worldwide, aiming to make Shinkansen bookings in Japan as convenient as possible. For those interested, please inquire at the following link: https://www.japan-bullettrain.com/contact
March 9 2024
Seoul International Travel Mart 2024 eyes Asia-Pacific growth markets
Seoul Tourism Organization is gearing up for Seoul International Travel Mart (SITM) 2024, slated to be held at Seoul Dragon City from June 17 to 19, 2024.
In 2023, the annual B2B trade show – the largest in South Korea – was a success, where it welcomed 501 buyers and sellers, and 3,027 business meetings were held.
Yunyeong Kim, STO’s assistant manager, told TTG Asia: “(Other tourism agencies of municipal governments) will also be participating at the show. Our target is to attract around 600 buyers and sellers this year, and organise over 3,300 meetings. Both buyers and sellers are invited to register via our website.”
For SITM 2023, Kim shared that 60 per cent of buyers were from Asia-Pacific, with the other 40 per cent from the rest of the world, but this year’s focus will be more on potential growth markets in Asia-Pacific.
“We are targeting to attract more leisure visitors from Vietnam, Thailand, the Philippines, and China, for 2024; especially China, as visa processes have been eased.”
March 6 2024
ITB Berlin 2024 – Day 1: The World of International Tourism Gathers at the World’s Largest Travel Trade Show
The official opening press conference, the spectacular opening event hosted by Oman, the host country of ITB Berlin, and the opening tour with prominent political and tourism industry figures make sure ITB Berlin 2024 kicks off successfully. This video can be used free of charge for your coverage of the event.
As ITB Berlin opens, experts are upbeat about the industry’s future – 2023 surpassed the highs of 2019.
ITB Berlin’s 360-degree approach includes mastering the challenges of digitalisation, sustainability and global crises.
At ITB Berlin the host country set new standards with its multimedia presentation – Politicians urged action – Emphasis on the bridge-building aspect of tourism.
According to Charuta Fadnis of Phocuswright on Tuesday at ITB Berlin, the use of AI by agents and personalised travel apps is an important future trend.
In his keynote speech on the Green Stage at ITB Berlin, Rohit Talwar, CEO of Fast Future, talked about AI’s potential for shaping a more inclusive travel industry.
Taking as its slogan ’Pioneer the Transition in Travel & Tourism. Together’, the ITB Berlin Convention features high-profile speakers discussing international trends and the latest topics.
In an interview, Rohit Talwar, world-renowned futurist and CEO of Fast Future, talks about future challenges and the opportunities for diversity and inclusion in the tourism industry.
From 5 to 7 March numerous press events hosted by destinations, companies and organisations await media representatives and bloggers on the Hybrid Stage in Hall 5.3, in hub27, the CityCube Berlin and on exhibitors’ stands.
March 5 2024
ExpressVPN and Kempinski Hotels partner to offer guests premium VPN experiences worldwide
Consumer privacy and security company ExpressVPN and Europe’s oldest luxury hotel group, Kempinski Hotels, are partnering up to offer hotel guests a premium VPN experience during their stay and beyond in selected hotels.
Through this partnership, Kempinski guests can enjoy a complimentary 7-day trial of ExpressVPN’s premium VPN service, to enjoy even greater security and privacy throughout their journey.
“This partnership with ExpressVPN signals our unwavering commitment to make guests feel at home throughout their journey”, said Riko van Santen, Chief Information Officer and Member of the Management Board Kempinski Hotels. “It allows them to easily access their favourite shows and apps with additional privacy.”
Lauren Hendry Parsons, Privacy Advocate, ExpressVPN. “This new relationship reflects the fact that VPNs are now a digital essential, especially when traveling. Our best-in-class VPN service offers connections optimized for speed, security, and stability—providing peace of mind for travelers when they connect to networks in their home away from home.”
From today, Kempinski Hotels guests can unlock even safer browsing experiences by simply connecting to the wireless network available throughout the hotel. Upon connection, guests will be able to redeem their 7-day VPN trial via ExpressVPN and Kempinski Hotels co-branded web page.
March 4 2024
Thailand expects more than 20,000 Chinese tourists a day as free visa starts
The Association of Thai Travel Agents (ATTA) expects more than 20,000 Chinese arrivals per day from March 1 when Thailand and China permanently waive visa requirements for their citizens.
“The confidence of Chinese tourists in travelling within Thailand has been fully restored,” ATTA president Sisdivachr Cheewarattanaporn said on Friday, citing statistics of Chinese arrivals in the first two months of 2024 at over 1 million people.
“However, the government must continue tourism promotion campaigns together with private partners to attract Chinese tour agencies organising group tours and chartered flights,” he added
Sisdivachr hoped that the permanent free visa policy would help maintain Chinese arrivals at over 20,000 per day throughout the year, which would help Thailand meet the target of welcoming 40 million foreign arrivals, generating around 2.3 trillion baht in revenue.
“The key is to keep the confidence level high. The government must make sure there are no negative news that could disrupt tourists’ confidence in travelling to Thailand, especially regarding tourists’ safety,” he said.
He was referring to the news of a Chinese tourist in Phuket having to wait two hours for an ambulance after she fell to the ground while parasailing and broke her leg. The tourist recently posted her grievance on social media, which went viral.
“The government must order all provincial governors to increase measures to ensure tourists’ safety as well as improve the quality of tourist services. This will ensure that the tourists would have a good experience while in Thailand,” said Sisdivachr.
Thailand had first implemented temporary visa exemption in September last year, beginning with visitors from China and Kazakhstan followed by India and Taiwan in November.
The temporary visa waiver for the citizens of China and Kazakhstan expired on February 29, but Chinese tourists can continue visiting Thailand under the permanent free visa policy, which started on Friday (March 1).
March 2 2024
Deutsche Hospitality rebrands to H World International
(Yicai) March 1 — Deutsche Hospitality, a European hotel firm owned by Chinese hotel operator Huazhu Group, better known as H World Group, has rebranded to H World International to drive the overseas expansion of its Chinese owner.
“The rebranding to H World International is ushering in a new chapter of international growth, complementing our vast presence in China,” Jin Hui, chief executive officer of H World, said in the press release published yesterday. “It is an important step towards our goal to become a world-class global hotel group, with one global team.”
All of H World International’s brands — Steigenberger Icons, Steigenberger Porsche Design Hotels, Steigenberger Hotels & Resorts, Jaz in the City, House of Beats, IntercityHotel, Maxx and Zleep Hotels — will join the online booking platform of H World. Moreover, Ji World’s Ji Hotel brand joined H World International’s family after opening a hotel in Singapore, its first outside China.
Oliver Bonke, managing director of Steigenberger Hotels, will be appointed as H World International’s CEO, working alongside the established executive leadership team of the former Deutsche Hospitality, H World International noted.
“We are excited to bring all of our distinctive brands to key global markets,” said Bonke. “With our compelling value proposition for owners and investors, we will be able to offer our employees career opportunities across the globe and 218 million H Rewards members more choice – an even more attractive hotel portfolio in more destinations and across more brands.”
Moreover, H World International announced the establishment of a joint venture with Conduit House, a fully integrated hotel operator and hospitality asset manager in Asia, to kick off its growth in the Asia-Pacific region, taking advantage of its partner’s pre-opening support, technical services, and operations.
H World bought a 100% stake in Deutsche Hospitality, the biggest hotel chain in Germany, for EUR700 million (USD756.9 million) in November 2019.
#HWorldInternational #DeutscheHospitality #Hotel
March 1 2024
Japan welcomes digital nomads with six-month visa
Although the visa is not eligible for renewal, it may be applied for again six months after the digital nomad leaves the country.
The visa is part of Japanese government efforts to boost economic growth and consumption, particularly through attracting travellers with higher incomes. The Japan Tourism Agency’s Basic Plan for the Promotion of a Tourism Nation, which was launched in April 2023, aims to increase annual tourism consumption, particularly in the regions, to 22 trillion yen annually by 2025.
In recent years, workations and digital nomads have been considered an increasingly important component of this work. In 2023, the Japan National Tourism Organization classified workations as a priority tourism type and the Japan Tourism Agency established the Telework Workation Public-Private Promotion Council.
The council has been supporting telework nationwide via collaboration between public and private sectors, resulting in the proliferation of co-working spaces and high-speed Wi-Fi as well as more accommodation offering dedicated working spaces. Even national parks have workstations and Wi-Fi through recent government initiatives.
With Japan’s domestic workation market expected to be worth 108.4 billion yen by the end of March, up from 69.9 billion yen in 2021, according to Statista, Japan is seeing the potential of welcoming digital nomads from overseas. More than 35 million people are working as digital nomads globally, according to The Japan Digital Nomads Association, and by 2030, the number is expected to reach one billion.
In practical terms, Japan has never been more equipped to cater for remote workers, but experts point to the limitations of its digital nomad visa compared to the offerings of other countries in the region.
South Korea’s digital nomad visa, which became available on January 1 this year, requires applicants to have had a minimum income of 85 million won (US$64,000) in 2023 and hold personal medical coverage. These terms are similar to that of Japan’s but successful applicants can stay for up to one year with the possibility of a one-year extension.
Malaysia’s digital nomad visa also allows remote workers to stay for up to one year, provided they work in a digital domain, such as IT or content creation, and show proof of annual income of at least US$24,000 — much lower than Japan’s level — and private health insurance. The same requirements and offer apply to the Philippines’ digital nomad visa, launched in 2023.
Still, Japan remains hopeful that strong pent-up demand for its tourism offering will entice digital nomads wishing to experience its off-the-beaten-track destinations that can be appreciated with more time.
In October 2023, Fukuoka’s local government invited 50 digital nomads from 24 countries to experience what it would be like to work in and explore the city. Trip participants stayed in hotels equipped with co-working spaces, ate in restaurants serving local dishes, and joined cultural activities such as watching a Bon Odori dance.
Kagoshima Prefecture has unveiled a range of workations promoting wellness, creativity and inspiration in a bid to attract digital nomads. In addition to high-grade working facilities at resort hotels, ryokan inns and co-working spaces, offerings include forest bathing on the World Heritage Site of Yakushima, well-being experiences with horses, matcha tasting among green tea fields, and watching traditional samurai armour being made.
In Nagano Prefecture, the Karuizawa Report Telework Committee, a private sector group composed of tourism and business groups, is working to attract digital nomads interested in spending time in nature and taking part in activities such as hiking, skiing and stargazing.
Although Japan has stricter digital nomad visa criteria than nearby destinations, public and private organisations are working to make every region of the country as appealing as possible, to create a strong selling point amid this competitive market.
#digitalnomads #visa #japan #remoteworking
Feb 29 2024
Hilton Honors Members Have Chance to Redeem Hilton Suite Passes to Taylor Swift's Sold-out The Eras Tour in Singapore
- Singapore Sports Hub names Hilton as Official Hotel Partner, giving Hilton Honors members access to exclusive marquee entertainment and events.
- To launch the multi-year agreement, Hilton will offer its Hilton Honors members the chance to redeem exclusive Hilton Suite passes to Taylor Swift’s sold-out The Eras Tour.
- By choosing to stay with Hilton, guests can earn points and redeem through the Hilton Honors Experiences platform to enjoy some of the biggest moments in the global entertainment and sports calendar.
SINGAPORE, Feb. 27, 2024 /PRNewswire/ — Hilton has today announced a multi-year partnership with Kallang Alive Sport Management to offer unparalleled entertainment and hospitality experiences tailored for guests and travelers throughout their stay.
As the newly-appointed Official Hotel Partner for the Singapore Sports Hub, Hilton is set to immerse its Hilton Honors members in one-of-a-kind experiences, including coveted access to an exclusive Hilton Suite at the Singapore National Stadium.
With international superstars such as Taylor Swift and Bruno Mars heading to the region in the coming weeks, Singapore has cemented its place as the region’s vibrant sport and entertainment hub for music legends and a dynamic live music scene. Starting from today, Hilton Honors members can use their points to redeem an exclusive suite experience to watch Taylor Swift’s sold-out The Eras Tour in Singapore.
“We are thrilled to be partnering with Kallang Alive Sport Management to bring music and fans closer together. Our collaboration will allow travelers from across the region to experience our signature hospitality, and to Stay in the Music with Hilton,” said Ben George, senior vice president and commercial director, Asia Pacific, Hilton.
This announcement is a testament to Hilton’s unwavering commitment to supporting the global music industry. From hosting the inaugural GRAMMY Awards at The Beverly Hilton in 1959, to over three decades of benefits bestowed upon Hilton Honors members, music has always been part of Hilton’s DNA. The partnership is set to elevate fans’ Stay experience and create lasting memories for Hilton Honors members, connecting their Points with their passions.
“Our vision is for Singapore Sports Hub to be the preferred destination for live sport, entertainment and lifestyle choices, appealing to both Singaporeans and visitors alike,” said Daryl Yeo, chief operating officer, Kallang Alive Sport Management.
With Hilton Honors, members can use their Points to access exclusive concerts, unique sports packages, delectable food experiences, and once-in-a-lifetime adventures through the Hilton Honors Experiences platform.
Feb 28 2024
Chinese carriers allowed to operate more flights to US
Washington will allow Chinese airlines to further increase their direct passenger flights to the United States, as it takes another step in gradually restoring aviation services that had been affected by the Covid-19 pandemic and an air travel dispute between the two countries.
From March 31, Chinese carriers will be able to fly 50 weekly round trips to and from the United States, up from 35 currently, the US Department of Transportation (DOT) said in a statement Monday.
But even with the increase, it’s still only a fraction of the more than 150 weekly round trips allowed by each side before curbs were imposed in early 2020 due to the coronavirus.
The DOT said it had made the decision after assessing market conditions and considering the public interest.
This is “a significant step forward in further normalization of the US-China market in anticipation of the summer 2024 traffic season,” it said in the statement.
The move marks the fifth time the US regulator has increased the quota granted to Chinese carriers following China’s post-covid reopening. The first was in May 2023.
“The gradual recovery of the US-China flight route is a positive catalyst to the summer peak outbound traffic and cost improvement as it increases wide-body utilization,” Citi analysts said in a research note on Tuesday.
The DOT said it was in talks with the Civil Aviation Administration of China (CAAC) about a “gradual” reopening of bilateral air services.
Feb 26 2024
Marriott International and Cathay Deepen Strategic Partnership to Offer Enriched Travel Benefits
HONG KONG, Feb. 26, 2024 /PRNewswire/ — Marriott International, Inc. today announced the expansion of travel benefits in its award-winning travel program, Marriott Bonvoy, through collaborating with Cathay Membership program, loyalty program of Cathay. Eligible members will gain exclusive access to both programs’ membership benefits through limited status match offer, and accelerated points earning via seamless two-way conversion between Miles and Points.
The strengthened partnership provides Marriott International with access to Cathay’s extensive membership base. 11 million Cathay members globally will be connected with an unparalleled portfolio of nearly 8,800 hotels and resorts globally, which span over 30 leading brands from Marriott Bonvoy. Starting from today, Marriott Bonvoy and Cathay members can enjoy a wealth of benefits and privileges, such as hotel stay redemptions, two-way points transfer, and enhanced flight and travel package experiences.
“As the travel industry continues to transform, we are committed to curating and delivering the best experiences to connect our members through the power of travel,” said Alison Yang, Vice President, Revenue Strategy, Loyalty & Partnerships, Distribution, Greater China, Marriott International.
“Strengthening our partnership with Marriott allows Cathay members to unlock benefits even when they’re not flying. Members can enjoy more ways to earn and redeem their points and miles, providing greater value add to the program. This enhancement reaffirms our commitment to building our Travel Lifestyle brand and exemplifies our approach to delivering a connected customer journey.” said Paul Smitton, Director Customer Lifestyle, Cathay.
New reciprocal benefits of the partnership include:
- Elevating Two-way points conversion: Marriott Bonvoy Points can be mutually exchanged with Asia Miles from Cathay to unlock more exclusive member privileges. With the 2-way conversion program, 3 Marriott Bonvoy points can be converted to 1 Asia Mile, and 2 Asia Miles can become 1 Marriott Bonvoy point. Marriott Bonvoy members can transfer their Points to Miles and redeem flight ticket, extra baggage, and priority seat as well as other travel experiences when they travel with Cathay Pacific.
- Limited Time Offer – Fast track to accelerated status upgrades: For a limited time, the partnership enables members to upgrade their status through accelerated and discounted pathways. Marriott Bonvoy Gold, Platinum, Titanium, and Ambassador Elite members have the opportunity to accelerate to Cathay Silver or Gold status, depending on their membership tier. Meanwhile Cathay Silver, Gold, and Diamond members have the opportunity to accelerate to Marriott Bonvoy Platinum Elite status.
- Limited Time Offer – Status matching: Members will have the chance to status match their Marriott Bonvoy and Cathay membership tiers and expand their access to exclusive benefits and offers. Marriott Bonvoy Platinum/Titanium/Ambassador Elite members will be matched to the Cathay Silver membership tier, subject to limited quota, while Cathay Silver/Gold/Diamond members can enjoy equivalent Marriott Bonvoy Gold Elite status.
Feb 25 2024
Food and Hospitality Malaysia Serves Up a New Culinary Adventure with FHM Borneo Edition
Kuala Lumpur, Malaysia, Feb. 23, 2024 /PRNewswire/ — Food and Hospitality Malaysia, the leading biennial trade-only food and hospitality exhibition in Malaysia, unveils an exciting new chapter with the launch of its FHM Borneo Edition. Proudly organised by Informa Markets Malaysia, this inaugural event will be held from September 26 to 28, 2024, at the Sabah International Convention Centre (SICC) in Kota Kinabalu, Sabah.
The exclusive 3-day extravaganza is a must-attend for industry professionals seeking the latest innovations, products, and services across the entire food and hospitality spectrum. Over 150 local and international companies and brands are expected to showcase their offerings, attracting an estimated 8,000 enthusiastic trade visitors eager to explore and network.
In a bold and electrifying move, the journey into Borneo unfolds seamlessly after the recent rebranding of the iconic Food & Hotel Malaysia event to the dynamic Food & Hospitality Malaysia (FHM). This strategic transformation reflects the event’s remarkable reach into a diverse audience profile, encompassing exhibitors and visitors spanning a broad spectrum of hospitality professionals, service providers, and manufacturers, all integral contributors to the event’s sustained growth and vibrancy throughout the years.
The expansion of FHM to Borneo vividly exemplifies the region’s thriving and rapidly evolving food and hospitality market, characterised by a rich culinary heritage and a growing tourism industry. Renowned for its diverse cultural influences and natural attractions, Borneo, without a doubt, stands poised as the imminent “next best thing” in culinary exploration and hospitality ventures.
With a growing emphasis on sustainable practices and an increasing demand for experiential dining, Borneo presents an exciting frontier for industry players seeking new opportunities.
FHM Borneo Edition is poised to make a significant contribution to the industry by providing a dedicated platform for businesses to connect, showcase, and explore innovations tailored to the specific needs of the region. The event aims to bridge the gap between local and international industry players, fostering collaboration and creating a robust ecosystem for growth.
“FHM Borneo Edition is more than just a trade show; it’s a culinary expedition into the heart of Borneo’s vibrant food and hospitality scene. We’re thrilled to spearhead this exciting event and provide an immersive platform for industry players to engage, find real-world solutions to their challenges, and share valuable knowledge. This is their chance to stay ahead of the curve and tap into the potential of this remarkable region,” said Mr Gerard Leeuwenburgh, Country General Manager of Informa Markets in Malaysia.
The event’s key theme, ‘Cultivating Solutions for the Food and Hospitality Industry,’ underscores FHM’s commitment to addressing the unique challenges and triumphs in the food and hospitality sector. From state-of-the-art kitchen equipment to sustainable packaging solutions, FHM Borneo Edition aims to revolutionise operations and meet the evolving demands of the market.
In recognition of the region’s growing interest in adventure tourism, FHM Borneo Edition will feature a dedicated Adventure Tourism Services and Solutions segment. This dynamic platform provides a vital avenue for adventure tourism operators to procure products or services and discover innovative solutions to cater to the escalating demand for eco-tourism and adventure experiences in the region. Spanning from exhilarating water sports to invigorating outdoor activities, it promises to be a comprehensive resource for industry stakeholders seeking to elevate their offerings and meet the evolving needs of travellers.
Beyond the booths, visitors can buckle up for a sensory adventure at the FHM Borneo Edition. They can dive into a sizzling lineup of side activities and gastronomic delights that will tantalise their taste buds and awaken their senses.
Complementing the exhibition is a series of educational seminars, providing attendees with valuable insights into market developments and trends to navigate the evolving landscape of the food and hospitality industry.
Whether participants are seasoned industry professionals or newcomers eager to establish their presence, FHM Borneo Edition presents an unparalleled platform for learning, networking, and personal growth. Prepare to indulge in the promising future that awaits Borneo’s culinary and hospitality landscape.
Inquiries [email protected]
Feb 23 2024
Minor Hotels Announces Upcoming Debut of the Avani Hotels & Resorts Brand in Greater China
Avani Hotels & Resorts to open two new properties in Guangdong Province in 2024.
Feb 21 2024
Centara Leads the Way in Sustainable Hospitality Achieving Four ESG Milestones
Centara Hotels & Resorts, Thailand’s leading hotel operator, announces four remarkable sustainability achievements that underscore its commitment to environmental, social, and governance (ESG) excellence.
In 2023, Centara Hotels & Resorts achieved an ‘A’ rating in the MSCI ESG Ratings, secured its sixth consecutive recognition on the SET ESG Ratings list (formerly THSI), including its first ‘A’ ranking, earned the Sustainability Disclosure Recognition from the Thaipat Institute for the fourth consecutive year, and will be included in the S&P Global Sustainability Yearbook 2024.
As part of the TRT Hotels, Resorts & Cruise Lines Industry, Central Plaza Hotel Public Company Limited [CENTEL], Centara’s parent company, has been recognised as an ‘Industry Mover’ in the S&P Global Sustainability Yearbook 2024 for its exceptional sustainability practices.
This prestigious recognition spotlights companies that have achieved at least a five percent increase in their S&P Global 2023 Corporate Sustainability Assessment (CSA Score) and demonstrated the strongest improvement within their industry. CENTEL achieved a CSA Score of 60/100, marking a twelve-point rise from the previous year and positioning the company in the top 15% of its industry. This score was part of the S&P Global 2023 CSA assessment, which covered 62 industries, and 9,400 companies, and analysed 174,000 documents along with 16.5 million data points.
Central Plaza Hotel Public Company Limited [CENTEL], Centara’s parent company, achieved an outstanding ‘A’ rating in the MSCI ESG Ratings assessment, a testament to its robust ESG practices.
MSCI ESG Research, a globally recognised authority, provides in-depth research, ratings and analysis of the ESG-related business practices of thousands of companies worldwide, and evaluates companies on a scale from AAA to CCC based on their exposure to industry-specific risks and their ability to manage these risks relative to peers. This rating reinforces Centara’s position as a leader in the hospitality industry, where sustainability is a core focus and a driving force in its operations, ensuring a positive impact to communities and guests around the world.
For the sixth consecutive year, Centara made the Thailand Sustainability Investment (THSI) list, now known as the SET ESG Ratings, with 2023 marking the first year the company received an ‘A’ ranking for this accolade. These high-profile ratings are an esteemed recognition presented by The Stock Exchange of Thailand (SET) highlighting the ongoing efforts of businesses to integrate sustainability into their business strategy, fostering long-term value for stakeholders and contributing to environmental and societal well-being. Centara is one of 193 companies out of a total 262 participants to receive this honour.
Centara Hotels & Resorts has also been awarded the Sustainability Disclosure Recognition from the Thaipat Institute for the fourth consecutive year, standing among the 54 recipients of this prestigious honour. The award emphasises the importance of transparency and reporting operational data regarding ESG issues, aligning with sustainable development goals (SDGs), and ensuring stakeholders are well-informed about sustainability initiatives.
Thirayuth Chirathivat, CEO of Centara Hotels & Resorts, stated, “These esteemed accolades are a testament to our commitment and passion for sustainability. We believe that responsible business practices not only contribute to our success but to a better future for all. We will continue to prioritise environmental sustainability and responsibility in our operations, striving for excellence and innovation in every aspect of our business.”
Feb 20 2024
Hong Kong-based Danny Yip is the Winner of the Icon Award, Part of Asia's 50 Best Restaurants 2024
The creator of legendary Hong Kong restaurant The Chairman is awarded for his efforts in showcasing traditional Cantonese cuisine on the global stage.
LONDON, Feb. 20, 2024 /PRNewswire/ –In the latest pre-announced award from Asia’s Best Restaurants 2024, Hong Kong chef and restaurateur Danny Yip has been awarded the Icon Award – Asia 2024. Voted for by the 318 members of Asia’s 50 Best Restaurants Academy, this accolade celebrates individuals who have made significant contributions to gastronomy worthy of global recognition and who use their platform to drive positive change.
Yip can be credited with changing how Cantonese cuisine is perceived on the world stage. Under his leadership, The Chairman in Hong Kong became the first Chinese restaurant to be crowned No.1 on the Asia’s 50 Best Restaurants list in 2021. In the same year, it also became the first Chinese restaurant to reach the top 10 in The World’s 50 Best Restaurants ranking.
Established by Yip in 2009, The Chairman is widely praised as a trailblazer in the realm of fine Chinese cuisine. Highlighting Yip’s unwavering commitment to using locally sourced ingredients and emphasising simplicity and freshness, the restaurant acquires the freshest catch from the local markets daily via an in-house team of fishers and uses the finest bean curd sheets from Hong Kong institution Shu Kee. Yip also maintains a small, organic farm on the city’s outskirts where the team cures meat and pickles vegetables for the restaurant.
William Drew, Director of Content for Asia’s 50 Best Restaurants, says: “Danny stands as a breath of fresh air in his commitment to his craft, in valuing tradition at the same time as embracing innovation. Leading The Chairman for the past 14 years, he and his team deliver the epitome of authentic Cantonese cuisine. It’s an iconic establishment and Danny is a true icon of his industry.”
Yip says: “This award is a tremendous honour, not just for me but also for The Chairman team. It serves as a motivator, consistently reminding us of the greater heights we can reach in the days ahead. Alone I can do so little, together we can do so much.”
The Asia’s 50 Best Restaurants 2024 awards, sponsored by S.Pellegrino & Acqua Panna, will be held live in Grand InterContinental Seoul Parnas, Seoul, South Korea on 26 March 2024.
Feb 19 2024
PATA names Soon-Hwa Wong as Greater China ambassador
In this role, Wong will serve as a representative of PATA in the region. He will work towards achieving the goals of PATA, facilitating collaboration among stakeholders in the travel and tourism industry, and enhancing the presence of PATA in Greater China.
As the CEO of AsiaChina, he leverages his extensive network of high-level contacts and deep understanding of the two-way tourism and trade flows between Asia-Pacific and China to provide effective and tailored solutions for clients and partners across various sectors, such as destination management, aviation, car rental, urban mobility, travel agency, and startup.
With over 40 years of experience in travel and tourism, Wong’s various association leadership roles include being the immediate past chair of PATA. He is the current chair of PATA Singapore Chapter, and the honorary chairman of the Tourism Management Institute of Singapore.
Feb 19 2023
Greater Bay Airlines launches Singapore-Hong Kong service
Greater Bay Airlines (GBA) will launch its Singapore-Hong Kong route from April 26, operating daily between Singapore Changi Airport and Hong Kong International Airport.
Travellers can easily connect from Singapore to Greater Bay Area cities such as Shenzhen, Guangzhou, Dongguan, Macau upon arriving at Hong Kong International Airport with the available high-speed ferry services, or land transportation via the Hong Kong-Zhuhai-Macao Bridge.
Feb 16 2024
Centara Announces Five New Properties in Thailand and Vietnam
Centara Hotels & Resorts is strengthening its footprint in Thailand and Vietnam with the addition of five properties to its portfolio to launch between 2024 and 2027.
The company has signed a strategic Hotel Management Agreement (HMA) with Phi Phi Paradise Company for its Villa 360 property, which will reopen as Centara Villas Phi Phi Island in October this year. The resort offers 40 villas, an all-day dining restaurant, sunset sky bar, outdoor swimming pool and pool bar, spa, fitness centre, and mini shop.
Centara also signed a HMA with Kornsiri Hospitality Management for 68-key Tiva Ao Makham Resort Phuket, a greenfield project set to redefine health-focused travel with facilities including yoga, cycling, and a Pilates reformer studio, as well as a sauna, steam room, and onsen.
In Vietnam, Centara is set to open two properties in Vung Tau City in 1Q2027. The 261-room Centara Life Vung Tau will offer an all-day dining restaurant, modern meeting rooms, swimming pools, pool bar, fitness centre, spa, and kids’ club. Meanwhile, Centara Residence Dio Dua will offer 536 rooms, a fitness centre, swimming pool, and kids’ club.
Crystal Holidays Harbor Van Don will be opening a second tower in 2Q2025 as part of its plan to develop five hotel and resort apartment buildings within its five-star international standard resort and entertainment complex. Complementing the existing Centara-branded Tower A, which boasts a dedicated purpose-built convention centre, Tower B comprises 496 rooms along with a variety of dining options, a fitness centre, and swimming pools.
“These new signings represent significant milestones for Centara Hotels & Resorts, setting the stage to further pursue unique opportunities and partnerships around the world while fuelling our momentum to shape the future of hospitality,” said Andrew Langston, senior vice president – business development, Centara Hotels & Resorts.
Feb 15 2024
Agoda shares Top Ten International Destinations for Couples This Valentine's Day
In a revealing insight into Valentine’s Day travel trends, digital travel platform Agoda identifies the top 10 most searched international destinations for couples checking in on 14 February, with Bangkok topping the chart with Tokyo and Osaka, Japan, in second and third place.
Asia’s diverse cities seem to be getting the most love from travellers this Valentine’s Day (14 February), with eight of the top 10 destinations being cosmopolitan hubs.
Bangkok wins the most hearts, with Tokyo, Osaka, Seoul, and Hong Kong making up the rest of the top five. Bali and Phuket are the only two beach destinations feeling the love and making it to the top 10.
Agoda’s senior vice president supply, Andrew Smith, shared: “Valentine’s Day is a special time for couples to explore and create new memories together. The diversity in this year’s top-searched destinations highlights the broad spectrum of experiences couples seek, from the bustling streets of Tokyo and Bangkok to the rejuvenating beauty of Bali and Phuket.”
Top 10 searched international destinations for couples checking in on Valentine’s Day 2024:
1. Bangkok;
2. Tokyo;
3. Osaka;
4. Seoul;
5. Hong Kong;
6. Bali;
7. Phuket;
8. Singapore;
9. Fukuoka;
10. Kuala Lumpur.
(Source: Agoda)
Feb 15 2024
Thai Govt Launches New Medical Coverage Scheme for Tourists
The Ministry of Tourism and Sport (MOTS), in collaboration with the National Institute of Emergency Medicine (NIEM) under the Ministry of Public Health, has announced the 50-million-Baht medical funding to assist foreign tourists in case of accidents while travelling in Thailand, as long as it is not caused by tourists’ carelessness, intention to commit illegal acts, or circumstances that risk causing the incident.
Foreign tourists are eligible for coverage if they have valid passports and must be visiting Thailand between 1 January – 31 August 2024 with a tourist visa or for the purpose of tourism only.
Key Takeaways
- Thailand has introduced a new scheme offering up to US$14,000 in medical coverage to reassure foreign tourists and boost its tourism sector after the impact of the Covid-19 pandemic.
- The Thailand Traveller Safety scheme will cover medical expenses and compensate up to 1 million baht in case of death, aiming to provide assurance to visitors about their safety while in the country.
- Despite a significant increase in tourist arrivals in 2023, Thailand is still striving to recover its pre-pandemic tourism levels and aims to attract 35 million visitors in 2024, with a revenue target of US$55 billion.
The scheme, called Thailand Traveller Safety, offers coverage for expenses up to 500,000 baht and compensation of up to 1 million baht in case of death. The initiative, running from January 1 to August 31, seeks to assure foreign tourists of their safety while visiting Thailand. However, it does not cover accidents caused by negligence, intent, illegal acts, or risky behavior.
The Ministry of Tourism and Sport (MOTS) and the National Institute of Emergency Medicine (NIEM) under the Ministry of Public Health have allocated 50 million Baht to provide medical funding for foreign tourists in the event of accidents while traveling in Thailand. This funding is sufficient to cover the medical expenses of up to 100 tourists, with a limit of 500,000 Baht per individual.
Feb 15 2024
China’s Hotel Construction Pipeline Ends 2023 with Record-Breaking Project and Room Counts
According to the latest China Construction Pipeline Trend Report from Lodging Econometrics (LE), China’s total hotel construction pipeline reached a new all-time high by projects for the second quarter in a row at Q4 2023. With a 6% year-over-year (YOY) increase in projects and a 2% YOY increase in rooms, the country’s total pipeline ended the year at 3,788 projects with 691,772 rooms.
Projects currently under construction encompasses an impressive 2,644 projects/473,921 rooms, reflecting a 1% increase by projects YOY, while projects scheduled to start construction in the next 12 months are up 4% YOY and stand at 420 projects/74,067 rooms. Notably, projects in the early planning stage experienced a remarkable surge, achieving record-high counts in Q4. This stage witnessed a 30% YOY rise in projects and a 16% YOY increase in rooms, to close the quarter at 724 projects/143,784 rooms. The region also saw an impressive 77% YOY uptick in new project announcements (NPAs), culminating in 308 new projects/47,885 rooms at the end of Q4. These statistics collectively reflect a vibrant and expanding hotel construction landscape in China.
Upscale and upper midscale projects dominate China’s hotel construction pipeline at Q4, claiming more than 50% of the total projects and rooms in the country’s pipeline, reaching unprecedented highs in both project and rooms counts. The upscale segment increased 13% YOY by projects and 7% YOY by rooms to stand at 879 projects/202,831 rooms. Similarly, the upper midscale segment maintained its prominence with 1,253 projects/197,122 rooms, a 12% YOY increase in projects and 7% YOY increase in rooms.
Chengdu leads China’s hotel construction pipeline with the greatest number of projects at Q4 with 148 projects/29,575 rooms. Next is Shanghai with 121 projects/23,148 rooms, followed by Guangzhou with 110 projects/22,938 rooms, then Hangzhou with 96 projects/19,945 rooms, and Xi’an with 88 projects/15,565 rooms.
In 2023, China opened 683 new hotels/106,463 rooms. In the years ahead, LE analysts expect new hotel openings to continue to grow, mostly fueled by the influx of new projects into the early planning stage. Throughout 2024, LE forecasts 871 new hotels/140,116 rooms will open, and 955 new hotels/161,162 rooms to open in 2025.
Feb 10 2024
Finnish carrier Finnair is asking passengers to weigh themselves before flights
Finnair is the latest carrier to announce that it will be weighing passengers ahead of their travels between now and May. The flag carrier of Finland highlights that this move will be used for aircraft balance calculations.
All passengers weighed will be volunteers, and no personal data will be collected. It’s also not the first time the airline has launched such an initiative, with several volunteers traveling for both business and leisure coming forward to participate five years ago.
In practice, participants are weighed with their hand luggage for the figure to be recorded. They are also asked about their travel class, age, and gender. Still, no other information is documented, and the identity of the volunteers remains anonymous.
All in all, the goal is to have up-to-date information for the airline’s services. Finnair head of ground processes Satu Munnukka notes that the company utilizes the weighing data “for the average calculations required for the safe operation of flight.”
The volunteers’ role will play an integral role within the broader spectrum of air travel. As Finnair explains:
This move is part of an industry-wide system that uses data to help calculate requirements. Operators need to reassess average passenger weights to amend their onboard weight distribution. They also need to ensure balanced stability during their services and conclude on the amount of fuel required. It is the same thinking behind weighing baggage in the hold.
Finnair isn’t the only airline that sees the benefit of weighing passengers. South Korea’s Asiana has been weighing passengers recently. In late 2023, 5,000 domestic passengers were weighed. Last month, the airline also weighed international customers and their carry-ons traveling through Seoul Gimpo Airport.
Feb 10 2024
PATA Travel Mart 2024 is coming to Bangkok, Thailand
The Pacific Asia Travel Association (PATA) is set to organise the 47th PATA Travel Mart (PTM) at the Queen Sirikit National Convention Center (QSNCC) in Bangkok, Thailand, from August 27 to 29.
PTM 2024 will feature a one-day conference, a two-day B2B business travel mart, and over 10,000 business appointments between buyers and sellers from more than 40 destinations across six regions.
PATA CEO Noor Ahmad Hamid said: “With nearly 30 million international visitors in 2023 and a recent visa exemption announcement for travellers from more than 60 destinations, Thailand is the perfect setting for all to engage in B2B networking and partnership-building with clients, decision-makers, and exhibitors worldwide.”
According to the report of the Global Association of the Exhibition Industry (UFI), in 2022 Thailand was ranked number one in South-east Asia, and fourth in Asia in terms of exhibition spaces. In addition, Bangkok is a business events hub with ease of connectivity to the city via two international airports, Suvarnabhumi Airport and Don Mueang.
Moreover, Thailand has been home to PATA’s headquarters for a quarter of a century since its relocation from San Francisco to Thailand in 1998.
Feb 9 2024
Spectacular Openings in 2024 from IHG Hotels & Resorts Greater China
IHG Hotels & Resorts (IHG) is paving the way for exciting developments in 2024.
IHG currently features a diverse portfolio of 12 brands, comprising over 1,200 openings and pipelines in Greater China. Its brand matrix ranges from Luxury & Lifestyle to premium, and Essential collections.
IHG anticipates strong consumption of energy and market confidence in the new year.
Daniel Aylmer, Managing Director, IHG Greater China said, “Aspirations for an enhanced quality of life are driving how consumers want to experience culture and tourism, opening opportunities for the hospitality industry. We are reinforcing our commitment to opening more iconic hotels and supporting the industry’s high-quality development, collaborating with partners to craft memorable guest experiences.”
Pioneering New Frontiers: Luxury in Tier 2 and 3 Cities
The increasing demand for high-quality travel experiences in the Greater China, fueled by steady growth in consumer spending, has shifted attention from saturated luxury hotel markets in first-tier cities to second-and third-tier cities with economic potential and abundant tourism resources.
IHG has responded by introducing its flagship brand, InterContinental Hotels & Resorts, in new locations like Xiangyang, Hubei, and Taichung, Taiwan. This strategic move taps into the growing luxury hotel market in these regions, paving the way for additional developments in the local luxury hospitality sector.
Expanding Horizons: Continued Popularity of Winter Sports Tourism
Themed tourism has gained popularity, especially during Chinese New Year and for winter sports, attracting diverse travelers to northern regions. Recognizing this market potential, IHG is enabling winter sports holidays with the debut of its Vignette Collection Shanghai Snow World Hotel and Crowne Plaza Shanghai Snow World. Anticipating market changes and customer demands, this move will support Greater China in its ambition to enable high-quality development for the winter sports industry.
Dominating the Heights: Luxury&Lifestyle Hotels in the Yangtze River Delta
The Yangtze River Delta, a dynamic economic hub in Greater China, has gained significant attention for its cultural and tourism development. In 2023, marking the fifth anniversary of its integration as a national strategy, the Yangtze River Delta is set to infuse new vitality into its cultural and tourism market, enhancing the region’s appeal.
IHG will launch Hotel Indigo Hangzhou Qianjiang CBD and Hotel Indigo Suzhou Jinji Lake. Known for drawing inspiration from the heart of the neighborhood, these unique hotels will showcase local culture and heritage while catering to travelers’ personalized needs for high-quality stays.
Embracing New Opportunities: Business Travel and Transportation Hubs
As both business travel and urban networks expand in Greater China, city hub development is enhancing infrastructure, presenting IHG with opportunities to expand its presence.
Meeting the demands for rising business travel in these hubs, IHG is opening voco Suites Shanghai Hongqiao CBD & EVEN Hotel Shanghai Hongqiao CBD, strategically located near the National Exhibition and Convention Center and Shanghai Hongqiao Airport, and Holiday Inn Shanghai Pudong Airport is near the Shanghai Pudong International Airport.
Meanwhile, HUALUXE Shenzhen Bao’an for the Greater Bay Area business travel market. Additionally, a new Holiday Inn at the Hangzhou International Expo Center will offer an ideal destination for business travelers seeking memorable experiences in the city.
Furthermore, a new Holiday Inn Guiyang Airport, located at Guiyang’s Longdongbao International Airport, provides an ideal setting for both business and leisure travelers to create a memorable experience.
Revitalizing Growth: Continued Support through Franchise Operations
IHG has been advancing the franchise model since 2016, actively expanding into the local business travel market. This strategic initiative has not only resulted in rapid market growth, but also heightened brand influence, with premium and essential collections, including Holiday Inn Express, Holiday Inn, EVEN Hotels, voco Hotels, and Crowne Plaza Hotels & Resorts.
Rapidly expanding through franchise model, Holiday Inn Express is accelerating its development, with over 500 openings and pipelines in Greater China, particularly contributing to the group’s growth.
Furthermore, there are upcoming hotels such as Holiday Inn Express Shanghai Jing’an Temple and Holiday Inn Express Shenzhen Futian Center, voco Lianyungang Haizhou Bay, and voco Lianyungang Star of Haizhou Bay. With an increased focus on the franchise model, IHG aims to achieve wider market penetration across diverse regions and niche markets, emphasizing its commitment to strategic growth.
Feb 7 2024
Thailand Travel Mart Plus (TTM+) 2024 opens for registration
Thailand’s leading B2B travel industry show, the Thailand Travel Mart Plus (TTM+) 2024, is scheduled to be held on 5-7 June at JW Marriott Khao Lak Resort and Spa in Khao Lak, Phang-nga.
Online registrations for buyers and sellers will open on 9 February via the official website www.thailandtravelmartplus.com
Ms. Thapanee Kiatphaibool, TAT Governor, said “This year’s edition of TTM+ will continue its well-established position as the premier showcase of Thai tourism. Buyers and sellers will come together and build on existing business partnerships and forge new ones. Equally important, the event will shine a spotlight on the transformation of Thai tourism towards more meaningful travel with a focus on high-value and sustainable tourism. TTM+2024 is expected to create around 15,000 business appointments, generating over 2 billion Baht”
The TTM+ 2024 is expected to welcome more than 950 participants. This includes 420 buyers from 50 countries, representing key source markets – Europe, ASEAN, East Asia, America, and Australia – and emerging markets – Eastern Europe, the Middle East, South America, and South Africa.
About 430 sellers from the Central, Eastern, Northern, Northeastern (Isan), and Southern regions of Thailand will showcase a plethora of tourism products and services, including a multitude of meaningful travel experiences that illustrate Thailand’s 5F soft-power foundations – Food, Film, Festival, Fight, and Fashion – and a vast array of sustainable tourism opportunities.
Mr. Siripakorn Cheawsamoot, TAT Deputy Governor for International Marketing – Europe, Africa, the Middle East, and the Americas, said “TAT will exert every effort to ensure that the TTM+ 2024 yields substantial results for all participants as well as the host destination and local tourism industry partners. Other than buyers that are coming from the major markets like Europe, Americas, East Asia, Southeast Asia, and Australia, TAT expects to see buyers from new markets such as Eastern Europe, the Middle East, South America, and South Africa, and buyers who are new to Thailand.”
Mr. Supoj Rodruang Na Nongkhai, the Governor of Phang-nga Province, assured readiness to welcome participants with smooth travel measures, underlining the province’s reputation for its breathtaking natural landscapes, including national parks and the renowned Khao Lak Beach.
Mr. Lertsak Ponklin, President of the Phang-nga Tourism Association, is gearing up to showcase unique tourism experiences. With substantial media coverage expected, TTM+ 2024 promises to gain notable exposure.
About the TTM+
First held in 2001, the TTM+ has gained a well-earned reputation in visitor source markets worldwide and in Thailand’s tourism industry as a ‘must-attend’ event.
This year, in its 21st edition, the TTM+ 2024 is all set to continue the tradition of providing a valuable platform for sellers and buyers to meet with current and potential business partners and to reinforce relationships with global travel specialists and decision-makers.
Since its launch, the TTM+ took place mainly in Bangkok each year. It was relocated to Chiang Mai in 2016 – 17, Pattaya in 2018 – 19, Phuket in 2022, and Bangkok in 2023 as part of the TAT’s strategy to promote provincial destinations.
Feb 6 2024
Ovolo Hotels signs with Small Luxury Hotels
This strategic collaboration seamlessly integrates hotels from the Ovolo Hotels collection into SLH’s curated collection with plans to add the By Ovolo Collective collection in 1Q2024. Properties comprise Australia’s Woolloomooloo in Sydney, Ovolo South Yarra in Melbourne; Ovolo The Valley in Brisbane; Ovolo Nishi in Canberra; and Hong Kong’s Ovolo Central.
It also includes Ovolo Collective, namely Laneways by Ovolo in Melbourne, Australia; and Mamaka by Ovolo in Bali, Indonesia.
Dave Baswal, CEO of Ovolo Hotels, shared: “This strategic alliance not only strengthens our presence across key global markets while remaining independently owned and operated, but also allows us to showcase the distinct character and innovation that defines Ovolo while connecting with travellers emotionally.”
“The global alliance with Ovolo Hotels brings exciting prospects and elevates SLH’s presence in Australia. Each Ovolo hotel, with its unique character, exemplifies the high standards of excellence and impeccably embodies the spirit of individual character and connects with the independently minded traveller that SLH member hotels are known for,” stated Mark Wong, senior vice president Asia Pacific, SLH.
Feb 5 2024
Chinese New Year 2024 Festival celebrates 49 years of Thailand-China friendship
Thailand’s biggest Chinese New Year 2024 celebration officially opened in Bangkok’s Chinatown on Yaowarat Road with exciting lineup of cultural performances and joyous activities throughout this month. Festivities are also taking place up and down the country including in five unique locations supported by the Tourism Authority of Thailand (TAT).
Also present at the event were Ms. Chang Yumeng, Counsellor for Cultural Affairs of the Embassy of the People’s Republic of China to Thailand, and Ms. Thapanee Kiatphaibool, TAT Governor, as well as representatives and figures from the public and private sector.
Prior to the official opening ceremony of Thailand’s biggest Chinese New Year celebrations in Bangkok’s Chinatown, TAT held a press conference to announce the vibrant and colourful festivities of the various Chinese New Year celebrations taking place around Thailand.
Mr. Kitti Chaodee, Secretary to the Minister of Tourism and Sports, said “This year celebrates a momentous occasion of 49 years of diplomatic relations between Thailand and China. Thailand is known for hosting one of the biggest Chinese New Year celebrations outside of China, and annually staging cultural exchange performances to mark Thailand-China friendship. And, with millions of Thais of Chinese descent, this year’s celebrations will delight visitors with unique cultural connections at Thai- Chinese communities nationwide.”
Joining Mr. Kitti at the press conference were Ms. Chang Yumeng from Chinese Embassy, Ms. Thapanee Kiatphaibool, TAT Governor, and senior officials from the Bangkok Metropolitan administration and five provinces – Nakhon Sawan, Chiang Mai, Songkhla, Suphan Buri, Ratchaburi, as well as representatives and figures from the public and private sector.
Ms. Thapanee Kiatphaibool, TAT Governor, said “TAT is collaborating with the public and private sectors including the Chinese Embassy in Thailand, the Bangkok Metropolitan Administration, the Bangkok Chinatown Business Club, as well as five other unique locations to usher in the Year of the Dragon.”
In Bangkok, the celebration is being held at Yaowarat Road, one of Bangkok’s most popular attractions among Chinese tourists. Highlights include:
1-29 February (18.00-23.00 Hrs.): Chinatown Chinese New Year 2024 lanterns and decorations with the theme of “Celebrating the Golden Year” and the illumination “Tunnel of Golden Dragon” at the Chalermphrakiat Gate, Odeon Circle.
9 February: Chinese New Year 2024 greetings by senior officials representing the governments of China and Thailand at the China Cultural Centre in Bangkok
10-12 February: Special mapping projection show telling the story of Yaowarat’s Thai-Chinese community with the theme of “The Dragon King” at Krungsri Bank on Yaowarat Road.
10-11 February: Activities to pay respect to the images of the Chinese Gods at five famous shrines, guided by renowned Thai fortune-tellers.
10-11 February: Cultural exchange performances from China including special shows from Zhejiang and Quanzhou.
TAT is also providing support to mark the Chinese New Year 2024 in five unique locations with large Thai-Chinese communities.
3-14 February: “108 Miraculous Years of Faith” Pak Nam Pho Chinese New Year, Nakhon Sawan
9-11 February: Chinese New Year 2024, Ratchaburi
9-13 February: Hat Yai Chinese New Year, Songkhla
10-12 February: “16 Years Miraculous Dragon” Suphan Buri Chinese New Year at the Dragon Descendants Museum, Suphan Buri
10-11 February: 21st Chiang Mai Chinatown Festival, Chiang Mai
The officially opening ceremony of the Chinese New Year 2024 at the Chalermphrakiat Gate, Odeon Circle, Yaowarat Road.
Feb 5 2024
S Hotels & Resorts reinforces focus on profitability with THB 12bn target in total revenue
S Hotels and Resorts PCL, announced business strategies to boost profitability with the target to achieve THB 12 billion in total revenue for 2024 across five markets globally.
Aiming to earn 3-5% increase in EBITDA margin, the company puts greater focus on operational efficiency to maximize bottom line, portfolio enhancementthrough room renovation and repositioning of core assets in prime locations, uplift of SAii brand to offer exceptional customer experience while pursuing an asset-light platform, and expansion through M&A opportunities. Under the sustainability commitment, S Hotels & Resorts has also implemented plans to enrich stay experiences with learning activities and gastronomy with strong local connections.
Michael Marshall, Chief Executive Officer of S Hotels & Resort Public Company Limited, said, “The continued resurgence of the global tourism industry throughout 2023 and the advantageous locations of our hotels in leading tourist destinations have contributed to S Hotels & Resorts’ notable successes. We have a_chieved a THB 10 billion revenue milestone and maintained our position as the No.2 Thai hotel operator in terms of revenue. The renovation of core hotel assets has been a major booster to the Average Daily Rate (ADR), which rose by 20%. 2023 also marked another milestone for the company with the opening of five-star SO/ Maldives resort, in November, representing the completion of the CROSSROADS Maldives collection. This enhanced advantage to cater to internationally diverse market segments has further solidified the iconic project’s position as the leading multi-island integrated leisure and lifestyle resort destination in the Maldives.” S Hotels & Resorts’ business accomplishments have been replicated on the investment community front. The oversubscribed three-year debentures, having raised THB 1.3 billion, demonstrate the company’s capability in securing a source of fund for potential strategic investment amidst volatile market environments. For 2024, S Hotels & Resorts is working towards the main goal of boosting profitability. By continuing driving efficiency and focusing on growth, the company aims to generate THB 12 billion in revenue and drives dynamic and diversified growth in four areas:
- Drive efficiency, ignite growth: The company plans to accelerate EBITDA potential with a 3-5% margin through three strategic drivers. The Revenue Per Available Room (RevPAR) is expected to see a growth of 25%, driven by strong pick-up from business on the books in the Maldives for the first quarter and the projected 20% uplift in overall ADR from room improvements in Fiji and Thailand. Non-room revenue is also targeted to grow by 15% from increased focus on providing unique F&B brands and signature experiences, plans to launch beach clubs in all SAii resorts, and initiatives to capture the surge in MICE activities through weddings and business events. In addition, through more centralized procurement systems and effective cost control without compensating service quality, the company will benefit from the streamlining of operations, which is expected to contribute to a 20% gross profit growth.
- Unleash the power of the portfolio: Towards a strategic goal of portfolio enhancement and rotation, S Hotels & Resorts will build upon 2023 success of unlocking high potential assets with the target internal rate of return (IRR) of 12 – 15%. The renovation plans in Thailand will continue at SAii Laguna Phuket and SAii Phi Phi Island Village while properties in prime locations of major tourist destinations in the UK will be evaluated for the repositioning and rebranding, including Manchester, Edinburgh, Leicester, and Glasgow.
- Scale Without Limits: To capture a growing segment of eco-friendly and health-conscious travellers, the SAiibrand enhancement will be implemented across customer journeys to establish SAii as the sustainable luxury escape. Guest experiences will be elevated and redefined to align with customer needs and global trends while travellers looking for a green holiday can be ensured that their stay will have minimized environmental impacts. The SAii brand will also be positioned alongside its exciting F&B and health and wellness activity offerings.Additionally, the company will be forming strategic partnerships to deliver various brand offerings, from special stay packages to exclusive lifestyle products. This enhanced SAii brand will serve as a strong foundation to pursue growth through a flexible platform with fewer asset constraints, with the target to have 50 additional properties within five years, some of which will be under the asset-light platform through hotel management agreements (HMA), joint-ventures (JV), and the remaining under quality asset acquisition. To support this ambitious endeavour, the company aims to elevate the SAii brand as an internationally recognised platformthrough various growth engines, including seamless operations across diverse locations, investment in cutting-edge technical services to deliver innovative and personalised experiences, global sales network to ensure a broad outreach, and a powerful digital presence supported by effective customer relationship management (CRM).
- Beyond Borders: S Hotels & Resorts has allocated a total budget of THB 15 billion for M&A opportunities over the next five years, with high potential leisure destinations in European countries, the UK, Fiji, Asia-Pacific countries, and countries in the Indian Ocean being its primary targets. These assets will contribute to the diversification of the company’s portfolio and sustainable revenue growth while mitigating the risks associated with seasonal effects across all properties.
To ensure that environmental impacts are minimised, and positive impacts are created, sustainability remains the core of S Hotels & Resorts’ business operations. In 2024, the company aims to reduce carbon emission by 5% each year, in line with Thailand’s nationally determined contribution of 40%. In particular, the installed solar panels in Thailand and the Maldives, including at SO/Maldives, are expected to help lower overall carbon emission by 20%. Various initiatives to preserve endangered species have also resulted in 21 species within the International Union for Conservation of Nature (IUCN) Red List being found regularly in project areas, while a recent landmark Memorandum of Understanding (MoU) with the Maldives government has supported CROSSROADS Maldives’ conservation area as part of an Other Effective Area-Based Conservation Measures (OECMs) programme. The area covering 3.1 million square metres, approximately 31% of the total project size, is currently largest marine protected area in the Indian Ocean. Additionally, S Hotels & Resorts seeks to enrich stay experiences for hotel guests through various sustainability-based initiatives, from providing learning programmes at Marine Discovery Centres in Phi Phi and Maldives, which target to welcome more than 50,000 visitors per year, organising educational activities on local cultures, to using homegrown produce and locally sourced ingredients to offer farm-to-table and fresh seafood in the hotel menus. “With ongoing efforts around planet-friendly practices, S Hotels & Resorts is on track to become carbon neutral and increase key biodiversity areas by 30% by 2030, in line with Singha Estate’s long-term sustainability commitment. As travellers’ demands continue to evolve, our unique offerings and well-positioned asset portfolio will enable us to capitalise on emerging needs and capture business opportunities in the present and the future,” concluded Marshall.
Credit: eHotelier
Jan 31 2024
Macao to offer free ferry and bus tickets from 1 February for international visitors in Hong Kong to extend journey to Macao
The Macau Government Tourism Office (MGTO) announced in a statement yesterday that it will be launching free one-way ferry and direct bus tickets to Macau for foreign visitors arriving in Hong Kong.The special offer is launched in collaboration with Hong Kong & Macao International Airport Transportation Service Company Limited (Macau HK Airport Direct), Shun Tak-China Travel Ship Management Limited (TurboJET) and Cotai Ferry Company Limited (Cotai Water Jet), according to the statement.The statement noted that the offer aims to attract more international visitors to Macau to experience “tourism+” and to expand visitor source markets for “more robust tourism and economic development”.The one-way ferry tickets are available starting tomorrow and will be available through July 31, the statement said.
The free ticket offer for the direct bus service is available from February 1 to August 31. Upon arrival at Hong Kong International Airport, international visitors can present their valid travel documents and boarding passes in the restricted area to obtain free bus tickets for the direct shuttle transfer from the SkyPier Terminal at Hong Kong International Airport to Macau via the Hong Kong-Zhuhai-Macau Bridge.
In a separate release also on Tuesday, MGTO stated it had partnered with 12 international cruise line operators that serve Hong Kong, in order to launch Macau tour products.
Before or during their cruise vacation, or upon arrival at the harbour in Hong Kong, passengers can purchase Macau tour products, either on the cruise lines’ websites or at tour counters on board, said MGTO.
According to the office, the tour itineraries include visits to the city’s casino resorts, heritage sites, the Macao Museum, and Macau Tower.
“Capitalising on the Hong Kong Cruise Terminal, MGTO hopes to energise international visitors’ interest in including Macau as part of their journey, by offering them a convenient way to travel to the city with ease,” said the announcement.
Macau welcomed about 28.21 million visitors in full-year 2023, according to data from the city’s Statistics and Census Service. Of those, less than 1.46 million were international travellers, i.e., from outside mainland China, Hong Kong and Taiwan.
Jan 30 2024
Messi stars in latest Saudi tourism ad campaign
In yet another star-powered tourism push, and in line with Saudi tourism brand ‘Saudi, Welcome To Arabia’, football star Lionel Messi kicked off the kingdom’s latest campaign.
The new campaign is launching across key target markets in Europe, India and China and is titled ‘Go Beyond What You Think’.
Aimed at breaking misconceptions, the campaign invites those who know the destination and its vibrant culture to share their Saudi experiences on social media with the hashtag #ShareYourSaudi.
Messi is one of the many football stars who have signed on to promote tourism for the diverse nation, and the star and his family are regular visitors to the country. The latest campaign includes moments from Messi’s Saudi trip with his wife and two children.
Saudi Arabia is seeking to attract more foreign visitors and holidaymakers, and has launched many initiatives to promote toursim. This includes opening up an electronic visit visa system to nationals of 63 countries and other eligible residence-visa holders such as GCC residents, residents in the US, the UK, the EU countries and holders of visit visas to the US, UK, and the Schengen area.
Earlier this year, the country launched a four-day or 96-hour free transit visa for visitors looking to perform Umrah, and visit Medina. Travellers can apply for the visa on the platforms of Saudia Airlines and Flynas. These visa holders are eligible for a complimentary one-night hotel stay during the stopover when booking with the national carrier, Saudia.
By the end of 2023, the country hopes to recieve 25 million foreign tourists.
Jan 29 2024
China, France people-to-people bonds usher in new era on 60 years of diplomatic ties
This winter at the distinguished Harbin Ice and Snow World, a landscape inspired by the China-France Year of Culture and Tourism is a vivid proof of these exchanges. It incorporates two world-famous cultural heritage sites, the Notre-Dame Cathedral in Paris and the Temple of Heaven in Beijing. The two ice sculptures, which represent China and France, are connected by a bridge symbolizing friendship.
Echoing Xi’s congratulatory message, Macron said in his message on Saturday that he looks forward to working with the Chinese president to promote bilateral economic, cultural, and youth exchanges. Macron also said he looks forward to continually deepening France-China comprehensive strategic partnership with Xi, so that both sides can infuse renewed vitality into bilateral relations for the next 60 years.
In November 2023, the 6th meeting of the China-France high-level dialogue mechanism on people-to-people exchanges was held in Beijing when the foreign ministers of both countries witnessed the signing of cooperation documents in fields such as education and scientific research, cultural tourism and health, with the release of a list of high-quality cultural exchange activities between the two countries in 2024.
In the Paris 2024 Summer Olympics, the Chinese Olympic Committee will set up a “China House” during the event to host sports achievement displays, Chinese sports culture displays, and foster interactions between athletes in Chinese and French sports circles, among other activities to add more excitement to the Paris 2024 Summer Olympic Games, Chinese Ambassador to France Lu Shaye told China Media Group on Friday.
Lu also noted that people-to-people exchanges between China and France have warmed up in the post-pandemic era. “Nearly 46,000 Chinese are studying in France and around 1,000 primary and secondary schools in France have opened Chinese language courses, with over 100,000 students learning Chinese.”
Meanwhile, China rolled out a 15-day visa-free entry policy for ordinary passport holders from six countries, including France, further facilitating people-to-people exchanges.
Jan 29 2024
Tourist deported after taking lion for a joyride
Police in Thailand have arrested a woman whose pet lion was pictured going on a joyride in the streets of Pattaya.
A video that has now gone viral shows the chained lion cub seated in the back of a white, open-top Bentley.
The lion was being driven about by a Sri Lankan man who has since left the country, and is believed to be a friend of the woman, Sawangjit Kosoongnern.
While it is not illegal to own a lion in Thailand, it needs to be officially registered.
Authorities in Thailand said Ms Sawangjit claimed to have bought the animal from a Thai man in Nakhon Pathom province, who successfully facilitated its delivery to Pattaya.
However he failed to have his facility checked by officials before doing so, which made both the transfer and ownership of the animal illegal.
She is therefore facing charges of possessing a controlled wild animal without permission, which carries a penalty of a year’s imprisonment and a fine of up to 100,000 baht ($2,800; £2,200).
Police were also reportedly looking to charge the Sri Lankan man, who had kept the lion in his rented pool villa, but were unable to as he is no longer in Thailand. He was due to be charged with bringing a controlled wild animal into public places, which carries jail time of up to six months and a fine of 50,000 baht.
The man who sold the lion to Ms Sawangjit will also face charges of moving an animal without permission.
Officials say there are currently 224 lions in Thailand that are legally owned.
Jan 25 2024
IHG Plans to Launch the Garner Brand in Japan This Year
- IHG launched Garner in August 2023 and expects this new brand to reach an estate of over 500 hotels over the next 10 years and 1,000 hotels over the next 20 years.
- This is the first time an LOI for the Garner brand has been signed outside of North America
- Three hotels in Osaka would refurbish and open under the Garner brand in 2024
- The agreement continues IHG’s record growth momentum in Japan
IHG Hotels & Resorts (IHG) plans to launch the Garner™ brand in Japan this year, marking the first deal outside of North America for its new midscale conversion brand.
It follows the signing of a letter of intent (LOI) between IHG and Axe Management Partners which would see Garner make its Japan debut in the second half of 2024 with three conversion hotels in Osaka, adding more than 500 rooms to IHG’s growing Japan estate.
Prior to rebranding as Garner, three properties in Osaka would undergo refurbishment, including improvements to the guest arrival experience, common spaces, and the lounge and café, as well as a refresh of guest rooms that includes design, lighting, bedding and bathroom amenities.
Garner was launched in August 2023 and IHG expects this new brand to reach an estate of over 500 hotels over the next 10 years and 1,000 hotels over the next 20 years. The world’s first Garner hotel opened in Seattle less than three months after the brand’s launch and, now, the Japan announcement is the first LOI for the brand outside of North America, demonstrating its global appeal for guests looking for great value stays at high-quality properties, and for owners seeking higher returns in the midscale segment.
The opening of the three Garner hotels would further embed IHG’s position as one of Japan’s leading international hotel companies, which currently has 54 open or pipeline hotels across the country. In Osaka, there will be an IHG hotel to suit the need of any guest, with ten hotels across the luxury, premium and essentials segments, including InterContinental Osaka, ANA Crowne Plaza Osaka, voco Osaka Central, RIHGA Royal Hotel Osaka, Holiday Inn Express Osaka Midosuji, Holiday Inn Osaka Namba, Holiday Inn & Suites Shin Osaka and the three Garner hotels.
Jan 24 2024
Four Seasons Embarks on the Next Stage of Strategic Global Growth
Four Seasons, the world’s leading luxury hospitality company, is capitalizing on key market opportunities and luxury service leadership to set forward on an ambitious path that builds on its legacy of strength.
“Grounded in Four Seasons history of industry leadership, our vision is to be the most aspirational luxury hospitality and residential brand through genuine and unparalleled service experiences,” says Alejandro Reynal, President and Chief Executive Officer, Four Seasons. “The key to our success has and always will be our people and culture. This will continue to guide our path forward as we further solidify Four Seasons legacy of authentic and unscripted care for which we are renowned.”
Four Seasons is expanding its global footprint while investing in its current portfolio of 128 hotels and resorts in 47 countries. With a robust and focused development pipeline of more than 50 hotels and resorts at various stages of planning and development, Four Seasons is strategically expanding into key destinations that will further strengthen the company’s position as a global luxury hospitality leader.
In the coming years, upcoming portfolio additions include a Resort in Cabo San Lucas on the southern shores of Mexico’s Baja peninsula with sparkling ocean views, a 16th-century Hotel revitalization on Colombia’s Caribbean coast in the historic city of Cartagena, the fourth Four Seasons property in Morocco with a waterfront Hotel in Rabat within the historic Kasr al Bahr palace, two Hotels in China showcasing the unique character of world-class cities, Dalian and Hangzhou, and a fourth Four Seasons Hotel in Japan, with a 49-storey mixed-used development project in Osaka.
he brand will also open a resort in Mallorca, transforming the legendary Hotel Formentor into a Four Seasons experience; open its first property in Melbourne, located in what is set to be the world’s largest vertical garden; open a one-of-a-kind private island getaway on Caye Chapel in Belize with over-water bungalows; mark a highly anticipated return to Shanghai with a new hotel in the city centre, and continue growth in Italy with developments coming to Venice, Puglia and beyond.
Holding the most Michelin stars of any luxury hospitality brand, Four Seasons gastronomic leadership can be attributed to the excellence, passion and innovation of its incredible culinary craftspeople. Together, Four Seasons along with its select chef-partners have brought to life more than 600 original-concept outlets, reflecting the flair and character of each unique locale.
Since Four Seasons Private Residences were introduced almost 40 years ago, close to 5,000 units and 16 million square feet (1.49 million square metres) are currently under Four Seasons management across 53 residential properties. Today, Four Seasons global residential portfolio continues trending upward with more than USD 1.5 billion in real estate sold in 2023 and 65 percent of Four Seasons hotel and resort development pipeline including a residential component.
Building on the success of its residential leadership, Four Seasons continues to grow its standalone portfolio, catering to new and existing homeowners who are seeking the finest luxury lifestyle experiences in unmatched locations. Four Seasons standalone openings have been welcomed in London, Los Angeles, San Francisco, Marrakech and Dubai, along with upcoming projects to open in the coming years in Las Vegas, Austin and Istanbul.
As Four Seasons branded residential pipeline continues to grow, discerning residents worldwide benefit from private homes alongside the hotel-inspired amenities, dedicated property management and personalized service that they have come to expect from Four Seasons.
Demand for the Four Seasons Private Jet Experience continues to soar with repeat trips at an all-time high aboard the brand’s custom luxury aircraft. With more than eight itineraries taking off each year, guests are transported to fascinating destinations with Four Seasons care in the air and on the ground. 2024 itineraries will travel from Easter Island to the Lost City of Petra on Ancient Explorer, Kyoto to the Serengeti on International Intrigue, and Machu Picchu to Antarctica on Unchartered Discovery.
From the air to the sea, Four Seasons Yachts is moving toward its inaugural voyage, which will set sail in late 2025. First announced in September 2022, the first ship will take Four Seasons signature service to the high seas aboard a vessel surpassing the suite size, amenities and staff-to-guest ratios that currently exist in the market.
Since its founding by Isadore Sharp in 1961, Four Seasons has been an integral part of the communities in which it operates, as an employer and business partner, as a welcoming host for visitors and as a gathering place for local residents.
Seeking to preserve and regenerate the beautiful places in which Four Seasons operates, the company’s Four Seasons for Good program is centred around two pillars: Planet (environmental impact) and People (social impact). Each pillar is supported by specific activities and objectives, with a close eye on how efforts will drive meaningful change.
Jan 22 2024
Cathay Pacific Opens First Seaport Lounge In Shenzhen
Cathay Pacific opens its first-ever lounge outside of an airport at the Shekou Cruise Home Port in Shenzhen. This new ferry lounge aims to enhance the intermodal travel experience for the airline’s customers and elevates sea-to-air connectivity between Hong Kong International Airport and the whole of the Greater Bay Area.
Cathay Group Chie Executive Officer Ronald Lam said: “As Hong Kong International Airport continues to strengthen its sea and land connections with neighbouring cities in the Greater Bay Area, we are excited to open our brand-new Cathay Pacific lounge at the Shekou Cruise Home Port to our customers travelling from the region. We are committed to continuing to invest, and delivering a more comfortable and convenient travel experience for our customers.
Shenzhen is the closest city to Hong Kong in mainland China, and it’s only a short distance away. Cathay Pacific doesn’t fly between Shenzhen and Hong Kong (the airports are only 24 miles apart), but the airline still wants to be an attractive option for travelers from this incredibly important business hub.
There is frequent ferry service between Shenzhen and Hong Kong International Airport (HKIA), which takes just 30 minutes. There are currently 11 daily roundtrip ferries, making this one of the busiest ports connecting the Greater Bay Area to HKIA. To make the whole experience more seamless, Cathay Pacific has opened a lounge there.
The lounge is styled after Cathay Pacific’s existing lounge motif, created by StudioIsle, used in lounges across the globe. Customers can look forward to a familiar palette of earth tones, cherry wood, and bronze and brass details, along with Cathay Pacific’s signature dark green tiles.
The food and drink menu is also intended to give guests a small treat ahead of their journey, with options like pork bao and Chinese desserts, along with a patisseries selection and toasted paninis, to ensure there’s something for everyone.
So, who has access to this non-airport lounge, given that this is a totally new concept for the airline?
- Cathay Pacific first and business class passengers
- Cathay Diamond and Gold members, regardless of airline flown, as well as Cathay Silver members when traveling on a Cathay Pacific flight
- Members with oneworld Emerald or oneworld Sapphire status when traveling on a Cathay Pacific flight
Hong Kong Airport’s impressive ferry service
Many people don’t realize that Hong Kong Airport has the SkyPier, offering ferry service to all kinds of points across the Greater Bay Area.
What’s cool about these ferry services is how seamless the whole process is. If coming from mainland China, you can check your bag at the ferry terminal, obtain your boarding pass for your flight, and then basically arrive at Hong Kong Airport as if you’re a connecting passenger. It works just as seamlessly in the other direction.
It’s nice to see Cathay Pacific trying to further improve these kinds of transfers.
Bottom line
Cathay Pacific has opened a lounge at Shenzhen’s port. Shenzhen is an important market, and is just a 30-minute ferry ride from Hong Kong Airport. Cathay Pacific now offers quite the seamless experience for those originating at the Shekou ferry terminal, including check-in, lounge access, and more.
Jan 22 2024
IHG Hotels & Resorts Strengthens Leading Position in the Luxury & Lifestyle Segment
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies with 19 brands and boosted by its award-winning IHG One Rewards loyalty program, today underlines its growth in the Luxury & Lifestyle segment. Currently, IHG boasts one of the largest Luxury & Lifestyle portfolios in the world, consisting of six acclaimed brands that represent 22 percent of its global pipeline* – nearly double its stake from just five years ago. IHG has driven its ambition forward through a combination of strategic expansion, dedicated Luxury & Lifestyle expertise and significant investments in its wider enterprise platform to fuel brand awareness, consideration and loyalty.
Globally, IHG has transformed its Luxury & Lifestyle portfolio through notable acquisitions of Six Senses, Regent Hotels & Resorts and Kimpton Hotels & Restaurants; the growth of its iconic InterContinental Hotels & Resorts and Hotel Indigo brands; and the launch of Vignette Collection. IHG’s brands in the segment globally span more than 800 open and pipeline hotels, of which nearly 260 are in the Americas. IHG also supports acceleration in the region – its largest – through a newly formed Luxury & Lifestyle Americas team of experts dedicated to boosting the company’s regional growth in the segment.
Jolyon Bulley, CEO – Americas, IHG Hotels & Resorts, said: “IHG’s Luxury & Lifestyle portfolio continues to grow at pace. We’ve strategically designed our brands to be flexible and scalable to meet the changing demands of travelers and the industry overall. We’ve been very intentional in our Americas growth in this segment. Through building the right operational and talent capabilities and capitalizing on commercial, brand awareness and engagement efforts, we’re ensuring our portfolio meets guests’ high expectations while driving returns for owners.”
Putting Luxury & Lifestyle in Focus
In the Americas, IHG remains focused on several core areas to supercharge its Luxury & Lifestyle growth:
- Enhancing Expertise: IHG realigned its dedicated Luxury & Lifestyle Americas leadership team to streamline key capabilities across operations, sales, commercial, marketing, design, food and beverage, and more. The expert team driving growth, commercial delivery and brand awareness includes the newly appointed Leanne Harwood (SVP, Managing Director, Luxury & Lifestyle Brands Americas), Kathleen Reidenbach (SVP of Commercial & Marketing, Luxury & Lifestyle Brands Americas), Ave Bradley (VP of Design & Creative, Luxury & Lifestyle Brands Americas), Peter Clarke (VP of Hotel Operations, Luxury & Lifestyle Brands Americas) and Scott Gingerich (VP of Restaurants, Bars & Events, Luxury & Lifestyle Brands Americas).
- Expanding Reach in the Americas: As demand for one-of-a-kind travel experiences grows, IHG continues to introduce and build rapport for its Luxury & Lifestyle brands within coveted urban and resort destinations, from Mexico City and San Antonio to California wine country and the Caribbean. Building off its renowned brands and world-class properties, IHG’s new branded residential model – launched and backed by dedicated and experienced design, construction and management teams – also will bring a new caliber of guests and offerings to the world’s most scenic and sought-after locations.
Establishing a New Legacy in Luxury
IHG pioneered luxury hospitality with the 1946 introduction of InterContinental Hotels & Resorts as one of the first true luxury hotel brands. Today, each of its six Luxury & Lifestyle brands delivers a rich blend of properties, locations and experiences.
- Six Senses joined the IHG family in 2019 and now has 23 hotels open around the world, along with a 43-property pipeline that will nearly triple its current global reach. The brand’s recent Americas signings include its first U.S. property – the natural sanctuary of Six Senses Napa, which will bring together the brand’s trademark wellness and sustainability focus when it opens in 2026 – and hotel, villa and branded residences at Six Senses Xala in Mexico and Six Senses Grand Bahama. Slated to open in May, Six Senses La Sagesse in Grenada will mark the brand’s first Caribbean resort. Tucked between two beaches and set around a lagoon, the resort will bring to life the brand’s ethos of harmony with nature featuring the beauty of the Spice Island’s indigenous plants and materials.
- Building on its rich heritage of top-tier luxury, a new era for Regent Hotels & Resorts will see the brand’s Americas reintroduction. Regent Santa Monica Beach will set a new standard for modern upper luxury in the Americas with a fresh perspective on beachfront splendor and effortlessly bold experiences upon its planned mid-2024 opening. Regent Hotels & Resorts has carved out its own luxury niche by bringing exceptional levels of service, design and innovation to prime global destinations – from the iconic Carlton Cannes, A Regent Hotel rolling out the red carpet for Hollywood stars in the French Riviera to the Regent Hong Kong providing awe-inspiring stays overlooking Victoria Harbor.
- Nearly eight decades after its launch, InterContinental Hotels & Resorts remains an iconic symbol of sophistication and worldliness with 216 properties across the globe. IHG’s recent global brand evolution for InterContinental Hotels & Resorts includes new offerings and experiences, a fresh brand culture, unique brand differentiators and a game-changing food and beverage and hotel design strategy tailored to both the modern luxury traveler and a wider and younger demographic. This evolution also includes a mix of renovations at key properties in Atlanta, Chicago and Miami, fantastic openings including InterContinental Dominica Cabrits Resort & Spa, and forthcoming hotels such as the new-build InterContinental Bellevue at the Avenue opening in early 2024 in suburban Seattle and InterContinental Indianapolis set for a fall opening.
- Vignette Collection, IHG’s first Luxury & Lifestyle collection brand debuted in the Americas with Yours Truly in Washington, D.C. in early 2023. The brand will further display its unique blend of the charm and appeal of an independent property with IHG’s powerful enterprise in forthcoming North American properties in Oregon’s wine country and Mexico’s Yucatan Peninsula. With 25 impressive global properties already open or in pipeline – including the Sindhorn Midtown Bangkok and Porto’s Casa da Companhia – Vignette Collection is well on its way to a goal of having more than 100 properties within a decade of its debut.
- Kimpton Hotels & Restaurants’ growing Americas estate includes 63 properties, with exceptional 2023 openings in key urban markets such as New York City and New Orleans, a beachfront spa oasis in Roatán and on the grounds of the University of Virginia’s Darden School of Business. The pioneering boutique brand’s impressive roster of locally loved restaurants and bars continues to flourish and features more than 100 unique concepts across the region. With soon-to-come destinations including anticipated openings in Mexico City and Denver Tech Center, a signing in Monterey Bay’s beautiful Pacific Grove, Calif. and new brand extensions such as Kimpton’s first all-inclusive property along Mexico’s Riviera Maya, the boutique luxury and lifestyle brand is progressing towards a goal of opening more than 25 global hotels during the next five years and maintaining a presence in more than 20 countries by 2025.
- Hotel Indigo, The World’s Neighborhood Hotel, is seeing rapid global growth with more than 150 properties open and another 130 in the pipeline. Additionally, the brand is poised to double its reach in the next three to five years. In the Americas, Hotel Indigo has continued to bolster its presence with 2023 openings in must-see destinations for next-gen explorers, including the Galápagos Islands, Guadalajara, La Paz and Panama City, Fla. New hotels coming soon in the region include offerings among the inspiring and culturally rich neighborhoods surrounding Washington, D.C., Barbados and Grand Cayman.
To learn more about IHG’s Luxury & Lifestyle brands, or to book a stay, visit www.ihg.com or use the new IHG One Rewards mobile app.
Jan 19 2024
Wynn announces salary rise for employees
Eligible staff members of Wynn Macau, Limited are set to receive a salary increase effective from March 1, the integrated resort (IR) operator announced in a statement yesterday.
Eligible staff members, excluding senior management, at both Wynn Macau in Nape and Wynn Palace in Cotai, will receive a 2.5 to 6 percent salary increase, representing 99.8 percent of its 11,390 workforce, the statement noted.
Staff members making a monthly salary of 16,000 patacas or below will receive a salary increase of 600 patacas, which is equivalent to a 3.8 to 6 percent increase, according to the statement. Those with a monthly salary over 16,000 patacas will receive an average of a 2.5 percent increase.
IR operators Sands China, Melco Resorts & Entertainment, MGM and Galaxy Entertainment Group (GEG) also previously announced pay rises for their staff in recent separate statements, which the Post had reported on January 5, 8 and 16.
SJM Resorts is the only IR operator still to announce its possible wage hike.
Source Macau Post
Jan 19 2024
Stranded tourists evacuated after multiple avalanches trap 1,000 people in China
About 1,000 tourists have been evacuated after being stranded in a remote mountain holiday village for days after avalanches in China.
Avalanches hit the Xinjiang region blocking access roads to Hemu village.
The area had been cut off for several days and work to clear the road of snow has been going on for about a week.
Heavy snowfall led to several avalanches covering some areas in more than seven metres of snow.
In the meantime, helicopters transported supplies to the stranded tourists and residents.
“This avalanche situation is relatively special, we have seen heavy snowfall before, but we have not seen such high frequency of avalanches,” the highway management bureau chief, Zhao Jinsheng said this week.
Those injured in the avalanches were first to be airlifted out.
At one point, about 200 miles of road were blocked by snow.
Jan 18 2024
Hyatt Centric Victoria Harbour Hong Kong Completes Installation of Orca Digester for More Sustainable Food Waste Disposal
Hyatt Centric Victoria Harbour Hong Kong and ORCA Digesters have joined forces in pursuit of more sustainable and efficient food waste disposal.
Located in Hong Kong’s historic North Point district, Hyatt Centric Victoria Harbour Hong Kong is a stylish waterfront hotel known for guest rooms that offer stunning harbour views, exceptional guest experiences, as well as award-winning dining venues. In line with the hotel’s commitment to Hyatt’s World of Care framework – a global approach to advancing care for the planet, people, and responsible business – Hyatt Centric Victoria Harbour Hong Kong has completed the installation of its first ORCA Digester, which will help to dispose of the hotel’s food waste in a more sustainable manner.
The ORCA is an on-site food waste digester that uses an aerobic digestion process to convert food waste into a liquid that can be safely discharged into the existing plumbing infrastructure within a facility, such as Hyatt Centric Victoria Harbour Hong Kong.
The food waste added to the ORCA instantly begins breaking down and is fully digested within 24 hours, significantly reducing the amount of waste that needs to be transported to landfills.
The ORCA technology comes equipped with scales that track diversion data and calculate sustainability and impact metrics, all of which are automatically reported to and displayed on the ORCA+ online reporting dashboard, which will help Hyatt Centric Victoria Harbour Hong Kong better track, analyse, and over time, improve management of its food waste.
The ORCA supplements Hyatt Centric Victoria Harbour Hong Kong’s broader food waste management strategy, which aims to tackle the challenge at source by leveraging food waste tracking technology and data analytics to optimise food purchasing, production, and menu planning processes, as well as minimise the impact of unavoidable food waste by improving disposal methods, donating surplus food, as well as upcycling suitable components.
“Caring for the planet is a natural extension of Hyatt’s purpose – to care for people so they can be their best. We are glad to be able to leverage ORCA’s unique technology to reduce the amount of food waste we send to landfills, and take another step forward in our commitment to advancing sustainability actions so that our destinations and communities remain vibrant and resilient,” said Hyatt Centric Victoria Harbour Hong Kong General Manager, Patrick Sin.
“The strategic incorporation of the ORCA technology at Hyatt Centric Victoria Harbour Hong Kong illustrates the hotel’s dedication to environmental sustainability and corporate responsibility. We applaud their mission to reduce food waste and are enthusiastic about supporting them in this endeavour,” said ORCA Digesters Vice President of Sales & Marketing, Robert Gates.
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1 North Point Estate Lane, North Point, Hong Kong SAR
Jan 18 2024
Sydney hotels posted record-high room rates in December
Helped by New Year’s Eve, Sydney’s hotel industry recorded its highest monthly average daily rate (ADR) on record, according to December preliminary data from CoStar.
December 2023 (year-over-year % change):
- Occupancy: 77.1% (+9.9%)
- Average daily rate (ADR): AUD313.27 (+4.8%)
- Revenue per available room (RevPAR): AUD241.66 (+15.3%)
According to the daily data, Sydney hotels achieved their highest occupancy level on New Year’s Eve (94.0%), followed by Saturday, 2 December (93.8%). The market’s daily occupancy levels remained above the 60% mark throughout the month except for two days.
New Year’s Eve pushed ADR to AUD776.69.
Jan 14 2024
TAT rolls out “Thais Always Care” online communication campaign
The Tourism Authority of Thailand (TAT), in collaboration with the Tourist Police Bureau, Grab Taxi (Thailand), and Central Pattana (CPN), officially rolled out the latest “Thais Always Care” online communication campaign to ensure that tourists from around the world enjoy seamless travel experiences and feel safe and welcome in Thailand.
Ms. Thapanee Kiatphaibool, TAT Governor, said “The ‘Thais Always Care’ campaign is an open communication with Thais and foreign tourists, especially those from China, which has been a key source market for Thailand. We want to share with the world Thailand’s ongoing efforts to raise safety standards in the travel and tourism industry, as well as the kingdom’s endless charms as a desirable destination for tourists to come and enjoy memorable, meaningful travel experiences.”
The ‘Thais Always Care’ campaign will involve bringing the leading international KOLs to enhance the positive image of Thailand’s tourism assets and soft powers as well as reinforce Thailand’s image as a safe destination. The targeted audiences are local and foreign tourists including Chinese travellers. This campaign is expected to garner 100 million impressions.
Jan 12 2024
Banyan Tree Group rebrands to Banyan Group
Banyan Tree Group has evolved its corporate brand to Banyan Group, ahead of the company’s 2024 pipeline of 19 global openings.
Banyan Group currently manages 12 global brands, 75 hotels and resorts, over 60 spas and galleries and 14 branded residences across 22 countries.
As part of the group’s 2024 pipeline, 19 properties and residences located in Cambodia, China, Japan, South Korea, Vietnam and Mexico will open.
Eddy See, president and CEO of Banyan Group, said: “As we celebrate the group’s 30th anniversary and its evolution into Banyan Group, this milestone is not only testament to the group’s enduring success in the hospitality industry but also sets the stage for an exciting future.
“This brand evolution reflects our portfolio transformation from a single luxury brand to the diverse offering we have today. Almost half of all countries we operate in carry a multi-branded presence, most of them high-growth travel destinations. With a keen eye on expansion, we are seizing new opportunities with our distinct brands, designed to meet evolving traveller preferences and needs in these dynamic markets.”
In 2024, Banyan Group will also align with United Nations Climate Science-based Targets to develop a 2030 Sustainability Roadmap that addresses both environmental and human capital development. Additional initiatives include a circularity pilot project.
Ren Yung Ho, SVP brand and commercial at Banyan Group, added: “As Banyan Group celebrates our collective success over the last 30 years, we also recognise that the progress can’t stop here. The core beliefs and values that have guided Banyan Group to this milestone will continue to underpin our growth strategy as we remain dedicated to being a force for positive change for both people and the planet.”
Jan 11 2024
IHG Celebrates 700 Open Hotels in Greater China
As a globally leading international hotel group, IHG Hotels & Resorts (IHG) is celebrating the milestone of opening 700 hotels in Greater China, signifying a crucial achievement in its market development. IHG is also introducing the “IHG Greater China 700 Club”, featuring a range of exciting new hotels across various brands. This marks the beginning of a new chapter in high-quality growth in Greater China, providing guests with diverse and enriching travel experiences.
As pioneers in entering the Greater China market, IHG marked its debut in Greater China in 1975 with the opening of its inaugural hotel—Holiday Inn Golden Mile Hong Kong, solidifying its position as a market leader. Over the past 49 years, IHG has remained committed to its promise, steadily advancing and increasing its investments in Greater China. Notably, following the milestone of its 100-hotels milestone in Greater China in 2008, IHG embarked on an ambitious expansion. In 2022, IHG celebrated its 600-hotel milestone in Greater China. Within a mere year and a half, an additional 100 hotels were introduced.
The hotels in “The IHG Greater China 700 Club” include:
- Luxury & Lifestyle Collection: Regent Shanghai on The Bund, InterContinental Wuxi Taihu New City, Kimpton Qiantan Shanghai, The Xanadu Guangzhou, Vignette Collections, Hotel Indigo Wuxi Taihu New City
- Premium Collection: HUALUXE Sanya Yalong Bay Resort, Crowne Plaza Jinan Runhua, voco Changsha Airport, EVEN Zhongshan City Center
- Essential Collection: Holiday Inn Chengdu East, Holiday Inn Express Shanghai NECC
At present, IHG operates 19 brands around the globe, with 12 distinct brands already making their mark in Greater China. It covers Luxury & Lifestyle, Premium, and Essentials brands, IHG’s diverse portfolio has consistently enriched its footprints with over 1,200 openings and pipelines in Greater China.
Jan 10 2024
TAT partners HBO for filming of “The White Lotus” Season 3 in Thailand
The Tourism Authority of Thailand (TAT) is proud to announce that Thailand will serve as the prominent set of HBO’s Emmy-winning anthology series, The White Lotus, season 3 starring Leslie Bibb, Jason Isaacs, Michelle Monaghan, Parker Posey, and Natasha Rothwell, as well as two Thai actors, Dom Hetrakul and Tayme Thapthimthong. Filming is scheduled to begin in February in Bangkok, Phuket, and Ko Samui.
Ms. Thapanee Kiatphaibool, TAT Governor, said “We are honoured to have amazing Thailand featured as the filming location for the highly anticipated upcoming season of The White Lotus. The kingdom’s exotic natural beauty, rich historical sites and diverse landscapes are the perfect settings to share our fascinating culture, fantastic cuisine, top-notch wellness and luxury offerings, and most importantly our people and Thai hospitality. Thailand has long been considered one of the world’s favourited filming locations.”
“We are pleased to partner with the Tourism Authority of Thailand to execute Mike’s creative vision and showcase all that the beautiful country of Thailand has to offer, as the next group of guests check in to the White Lotus,” Janet Graham Borba, Executive Vice President of Production for HBO & Max, said in a statement.
Created by Mike White, who also serves as executive producer and director, with David Bernad and Mark Kamine also executive produce, “The White Lotus” was debuted in 2021, set in Hawaii. Season one received 20 Emmy nominations and earned 10, including best limited or anthology series. The second season, which premiered in December 2022, was set in Sicily and is nominated for 23 Emmy including best drama series. The 75th Primetime Emmy Awards ceremony is scheduled to be broadcast on Fox on 15 January 2024.
The White Lotus Season 3 is slated to premier on HBO in 2025.
Jan 9 2024
Wynn Hosts Inaugural “Wynn Signature Chinese Wine Awards”
In yet another move to invest in the future of Chinese wines and showcase them on a global stage, Wynn is hosting the first-ever Wynn Signature Chinese Wine Awards from March 1– 5, 2024 at Wynn Palace, with the results to be announced on April 13, 2024.
The creation of this new wine awards platform celebrates the excellence of Chinese fine wines alongside the hospitality company’s world-class service standards.
Chinese wines have recently made their way onto the global stage due to the continued efforts and investments made by winery owners and governing bodies, yielding significant improvements in viticultural practices and wine quality.
Through the inaugural awards event in March 2024, Wynn’s goal is to present the very best of Chinese wines and continue elevating Macau’s status as a UNESCO-designated “Creative City of Gastronomy.”
The world’s foremost authorities and judges in Old and New World wines from around the world will partner with Chinese experts to unearth the greatest wines of modern China. The judges for the competition will be led by Chairman Eddie McDougall and three highly accredited Master of Wines as vice-chairs: Fongyee Walker MW, Gus Zhu MW and Andrew Caillard MW. The star-studded line-up of judges will also include the likes of Jane Anson (Bordeaux Insider); Iain Riggs (Order of Australia Recipient); Ronny Lau (Chairman, Greater China Wine Critics Association); Kenichi Ohashi MW; Julien Boulard MW; Reeze Choi (World No. 3 Sommelier); Madeleine Strenweth MW; Jeremy Stockman (MD, Watson’s Wine); Yohann Jousselin MS, Xiao Pi (China’sleading Wine KOL) and many more.
Wineries entering the competition will compete for the Wynn Signature Best Wine of China Trophy and 27 more category trophies which champion the excellence of major varietal expressions and regionality.
The judging process will be conducted blind, under the international 100-point system whereby medals will be allocated to wines based on a tiered scoring system. To protect the Awards integrity, Wynn will appoint an external auditor to conduct random background inspections of wineries who submit their wines whilst also qualifying the accuracy of the judges’ scores.
Award-winning wines will not only receive the prestigious “Wynn Signature Award” label, recognized as an authoritative recommendation for global wine enthusiasts, but will also be invited to showcase at national masterclasses, industry and consumer tastings, media tastings, and major banquets. They may also be featured in Wynn’s international showcases, elevating their brand reputation even further on the global stage.
Macau, renowned for its unique blend of Chinese and Western cultures, is the perfect setting for international wine enthusiasts to experience the distinctive regional aspects and character of Chinese fine wines.
As an independent hotel brand and recipient of the most Forbes Travel Guide Five-Star Awards in the world, Wynn will ensure the competition adopts an authoritative and professional Chinese wine evaluation system, establishing an unparalleled international exchange event for participating wines. The aim is to elevate the global recognition of Chinese wines and enhance the understanding and appreciation of Chinese wines worldwide through Wynn’s rigorous commitment to quality and taste.
The awards event will also strengthen partnerships with China’s top wineries to promote fine wines and expand the international market, while driving the development and innovation of the Chinese wine industry.
Jan 5 2023
Philippines’ Travel Tour Expo will be held from February 2 to 4 at the SMX Convention Center Manila
The 31st Travel Tour Expo (TTE) 2024 and the ninth International Travel Trade Expo 2024 will once again wow the crowd with unprecedented travel packages, on February 02 to 04, at the SMX Convention Center Manila, Pasay City.
Organized by the Philippine Travel Agencies Association (PTAA), TTE 2024 highlights how the Philippine tourism and hospitality industries have leveled up to make domestic and international trips for Filipinos more worthwhile through exclusive deals and packages on airfares, tours, and accommodations.
“Post-pandemic, many travelers are eager to make up for lost time. Revenge travel has undeniably played a role in the resurgence of tourism. But more importantly, people have realized that life is short. This renewed eagerness to travel, to live life and experience other places and cultures is definitely long-term,” said Evangeline Tankiang-Manotok, CPA, MPA – PTAA President.
Digital platforms have made travel more accessible, convenient, and personalized. “But travel agencies offer people-to-people connection, a more personalized service who’s always ready to assist in case of misconnections, missing luggage, insurance, etc. We’re not just travel agents–we’re expert travel advisors who can share with you the best advices to give more value for your travel money,” added Patria Chiong, TTE 2024 Chairperson.
TTE 2024 will host more than 200 participating exhibitors with 702 booths, with an anticipated turnout of 100,000 travel enthusiasts. Booths will include airlines, domestic and international travel agencies and tour operators, hotels and resorts, cruise liners and shipping, merchandisers, and more. It will also serve as the launch pad for new destinations, affordable tours, transportation choices, tailor-fit accommodations, and various payment options to cater to every voyager.
This event is sponsored by Tourism Promotions Board, Union Bank of the Philippines, AirSwift Transport, Philippine Airlines, TIEZA, PLDT, and Taiwan Tourism Bureau.
Jan 4 2024
Aryaduta Hotels’ Culturally-Rich Experiences in Indonesia
Aryaduta Hotels announces ongoing series of global events for business and family travelers.
Uniquely Aryaduta, three different campaigns, each centered around a distinct theme – Tjakap Djiwa focusing on wellness, Sapta Rasa on culinary, and Asta Karya, emphasizing art & culture have been captivating guests since mid-2023.
During “Tjakap Djiwa” campaign which runs from January to April, guests will be able to experience a harmonious blend of curated wellness activities, healthy food options, fitness programs, and rejuvenating spa treatments.
From May to August “Sapta Rasa” transforms Aryaduta Hotels into a culinary haven, will be offering guests an array of special events, cooking classes, and special menus which are inspired by Indonesia’s diverse flavors and locally sourced produce.
The “Asta Karya” campaign, spanning from September to November, showcases Aryaduta’s commitment to supporting local artistic endeavors and contributing to philanthropic and social causes. Guests are invited to immerse themselves in cultural activities, art exhibitions, and unique stay experiences that showcase the vibrant tapestry of Indonesian creativity.
Aryaduta Hotels has seamlessly integrated these campaigns into the guest experience, blending global inspiration and authentic Indonesian hospitality. Commenting on the success of these ongoing campaigns, Arthur Situmeang, Group Director of Marketing and Communications at Aryaduta Hotels, stated, “We are delighted to see the enthusiastic response from our guests. Few hotels take the initiative to offer distinctive experiences that go beyond accommodation, allowing guests to create lasting memories and develop a deep appreciation for the beauty and diversity of our beloved Indonesia.”
With this unique approach, Aryaduta Hotels continues to set new standards in Indonesian hospitality. These global campaigns underline the brand’s dedication to delivering unparalleled experiences that resonate with guests on a personal and cultural level.
For information whataspp Aryaduta Reservations Center
Jan 4 2024
Tourism Authority of Thailand (TAT) welcomes permanent tourist visa waiver agreement with China
TAT hails permanent visa-free pact with China.
TAT Governor Thapanee Kiatphaibool expects the move to bolster more airlift between the countries.
“This policy will greatly improve travellers’ convenience and benefit the tourism industries of both Thailand and China,” Thapanee said.
“We will likely see more direct flights on both new and existing routes, while prices of air tickets should go down.”
The directors of five TAT offices based in China (Beijing, Shanghai, Kunming, Chengdu, and Guangzhou) will work on marketing strategies as the permanent waiver comes into effect in March.
Thapanee said TAT will market Thailand tourism to more of China’s secondary provinces with an emphasis of first-time travelers to the Kingdom.
Jan 3 2024
Shanghai launches new online portal for expat services
Shanghai’s government on Monday unveiled a new online portal providing expat services, introducing the beta version of its English website english.shanghai.gov.cn alongside accounts on social media including Facebook, X (formerly known as Twitter), and WeChat, to better serve the city’s large and growing international population.
The portal aims to become a user-friendly one-stop hub with multilingual information, resources, and services for foreigners traveling to Shanghai or residing in the metropolis.
The goal is to provide authoritative information and interactive services in areas such as business and job-seeking, in addition to studying, traveling and shopping in Shanghai. Offline events will also be organized to help expats integrate into life in Shanghai.
More than 100 expats were invited in advance as volunteers for the trial version of the portal. “The website is beyond my expectation, because I did not imagine that we will have all this information on one website, including information that helps people studying here, living here and working here,” said Edwin Roberto Montealegre Carvajal, an international student from Costa Rica attending the Shanghai Conservatory of Music.
“To do business is the most important function for me,” said Natacha Extier, founder of Blue Vision, who added that the portal is useful because it enables people to gain access to legal and financial experts.
The portal will later be made available in eight other languages, namely Japanese, Korean, German, French, Spanish, Portuguese, Russian and Arabic.
Jan 3 2023
China has relaxed tourist visa rules for US visitors
It became effective 1 January 2024, with Chinese immigration authorities simplifying the process by cutting the paperwork required.
According to the new procedure, Americans will no longer need to submit their air ticket reservations and hotel booking or invitation letter.
It is the latest move to boost inbound tourism from key source markets.
China recently granted visa-free travel for travellers of several European countries including France, Germany, Italy, the Netherlands and Spain as well as Malaysia.
Travellers from these countries can visit China for up to 15 days.
It has also inked reciprocal visa-free arrangements with other countries such as Singapore.
China only fully opened its borders for general tourism a year ago and inbound tourism is still only at about 60% of pre-pandemic levels.
Jan 3 2023
Thailand government has approved a tax cut on alcohol
In a boost for tourism, the Thailand government has approved a tax cut on alcohol and for entertainment venues.
Taxes on wine will be halved from 10% to 5% while the 10% tax on spirits will be scrapped.
Also, the excise tax levied on entertainment venues will be halved to 5%.
They are temporary measures which will last until the end of 2024.
It is the latest move to boost the night time entertainment industry after opening hours were extended to 4am recently in major tourism areas.
Finance Ministry Permanent Secretary Lavaron Sangsnit said additional spending by tourists will offset any cut in the tax revenues.
The government said it reached the amended tourist arrivals target of 29 million in 2023.
It is forecasting 34 million tourist arrivals for 2024.
Jan 1 2024
Ho Chi Minh City Department of Tourism Mascot Design Award Ceremony
In accordance with the direction of the People’s Committee of Ho Chi Minh City, on December 29th, 2023, the Ho Chi Minh City Department of Tourism organized the Awarding Ceremony for the Ho Chi Minh City Tourism Check-in Point and Destination Mascot Design Contest 2023 (hereinafter referred to as the Contest).
This is the first time that the Ho Chi Minh City Department of Tourism, in collaboration with VnExpress newspaper, has organized a contest to seek and select unique design ideas for tourism check-in model and mascot, conveying messages about the local culture, history, and people. The goal is to create new tourism products with distinctive features, contributing to enhancing the attractiveness of the city’s tourism brand.”
With the theme ‘My Beloved City,’ the contest officially kicked off on November 2nd, 2023, comprising two categories: Designing tourism check-in model and designing tourism mascot. In just one month since its launch, the contest has received 300 entries from authors including architects, artists, and students majoring in architecture and fine arts, both within Ho Chi Minh City and from provinces across the country.
Representing the Organizing Committee, Mr Le Truong Hien Hoa, Deputy Director of the Ho Chi Minh City Department of Tourism, stated: “The contest goes beyond creative artistic design and aims for practical and flexible applicability, for use in promotional tourism activities. This helps visitors form a deeper impression of Ho Chi Minh City.”
At the end of the preliminary round, in each category, the Organizing Committee selected the top 15 outstanding works for the Finals. These works were publicly posted on the contest’s website for readers to participate in voting.
During the Finals, the authors participated in a Creative Camp held from December 15 to December 17 in Ho Chi Minh City. Through activities such as City Tour – Discovering My Beloved City and Meeting the Judges, the authors had the opportunity to explore and experience famous tourist destinations in Ho Chi Minh City. Simultaneously, they received feedback and suggestions from the judges to adjust and improve their submitted works. The evaluation results for the Finals were based on the judges’ scores (60%) and the readers’ votes (40%).
The award-winning works showcase unique aspects of the culture, history, and people of Ho Chi Minh City, while vividly conveying the characteristics of the city’s tourism in a lively and multifaceted manner.
In the next stage of the competition, the award-winning works will be considered for implementation in the actual construction and use in promotional, advertising, and tourism promotion activities, serving the city’s economic, socio-cultural development, internal and external relations.
Parallel to the Awards Ceremony, there will be an exhibition called “Ho Chi Minh City Check!” to introduce the most outstanding and impressive competition entries.
For more detailed information about the competition, please visit the website: https://vnexpress.net/du-lich/thiet-ke-bieu-tuong-du-lich-tp-hcm.
Ho Chi Minh City Tourism Promotion Center
Address:140 Nguyen Dinh Chieu Street, Vo Thi Sau Ward, District 3, Ho Chi Minh City, Vietnam
Email: [email protected]
Website: www.visithcmc.vn
Fanpage:https://www.facebook.com/visitvibranthochiminhcity
PR Newswire is News Release Distribution Partner of the Awarding Ceremony for the Ho Chi Minh City Tourism Check-in Point and Destination Mascot Design Contest 2023.
Dec 29 2023
Shanghai Disney Resort and eHi Car Services Announce Multi-Year Alliance
Shanghai Disney Resort and eHi Car Services, a car services provider in the local travel market, announced today that the two companies have entered into a multi-year resort alliance, introducing eHi Car Services as the official car rental sponsor of Shanghai Disney Resort. Under this new alliance, eHi Car Services is set to bring the convenience of its services to guests driving to the magic of Shanghai Disney Resort.
“Shanghai Disney Resort has an unwavering commitment to providing our guests with a seamless experience, even before arriving at the resort,” said Shanghai Disney Resort President and General Manager Joe Schott . “Adding eHi Car Services as our official car rental sponsor enhances the guest experience by providing convenient, comfortable and flexible transportation options to the resort.”
As a highlight of this new resort alliance, eHi Car Services will provide shuttle services from designated eHi stores to Shanghai Disney Resort for guests who rent a car from the eHi platform on the day of park visit. Shanghai Disney Resort, together with eHi Car Services, is committed to transporting guests to the magic through this shared travel method – providing a convenient and green alternative to cover the “last mile” to the park.
“We are excited to be the Official Car Rental Sponsor of Shanghai Disney Resort,” said Ray Zhang , eHi Car Services Founder, Chairman and CEO, “I believe that the new alliance relationship between Shanghai Disney Resort and eHi Car Services will extend the magic by bringing even more convenience to guests.”
Under the new resort alliance, Mickey’s Storybook Express, the iconic parade in Shanghai Disneyland, will be officially presented by eHi Car Services. Selected eHi users will even be invited to enjoy the performance in a special VIP area. Guests will also find a new dedicated section for Shanghai Disney Resort on the eHi Car Services official app at a later date where they can find special discounts and benefits for eHi car rental to the resort.
Dec 28 2023
Centara signs Hotel Management Agreement with new wellness resort
Centara Hotels & Resorts, Thailand’s leading hotel operator, and Kornsiri Hospitality Management Limited Partnership proudly signed a Hotel Management Agreement (HMA) for Tiva Ao Makham Resort Phuket, a new resort focused on health and wellness to be added to the Centara Boutique Collection. Senior management teams from both companies officially executed the agreement at a signing ceremony held at Centara Grand & Bangkok Convention Centre at CentralWorld.
The project marks Centara’s 11th hotel in Phuket and the first HMA to be signed with Kornsiri with an opening date slated for 1st September 2025. The event was attended by Centara Hotels & Resorts CEO, Mr. Thirayuth Chirathivat, COO, Mr. Michael Henssler, and CFO, Mr. Gun Srisompong, along with Kornsiri Hospitality Management Limited Partnership Managing Director, Mr. Arthasin Kawinkij, and Directors, Mr. Nakarin Kawinkij, and Mr. Paweenpongse Kawinkij.
Strategically located along Phuket’s stunning southeastern coast, this greenfield project is poised to be a go-to destination for health-conscious individuals seeking a rejuvenating escape with facilities including yoga, cycling, and a Pilates reformer studio, as well as a sauna, steam room, and onsen available to all guests.
In addition to 68 contemporary rooms and villas, Tiva Ao Makham Resort Phuket will also offer an array of unparalleled experiences that cater to every lifestyle, from its outdoor swimming pool and pool bar, delectable restaurant with a breathtaking sky bar, spa with sea view treatment rooms, and Kids’ Club plus E-Zone with table tennis.
“We look forward to welcoming Tiva Ao Makham Resort Phuket to the Centara Boutique Collection. This venture underscores our commitment to curating exceptional experiences that seamlessly blend world-class hospitality with the growing wellness sector, catering to the evolving preferences of our discerning guests,” said Thirayuth Chirathivat, Chief Executive Officer of Centara Hotels & Resorts.
“Our vision for Tiva Ao Makham Resort Phuket is to create an oasis for wellness enthusiasts, providing a sanctuary that fosters rejuvenation and well-being,” continued Arthasin Kawinkij, Managing Director of Kornsiri Hospitality Management Limited Partnership and owner of Tiva Ao Makham Resort Phuket. “We are beyond thrilled to partner with Centara Hotels & Resorts to bring this vision to life and grow together toward a brighter and more holistic future.”
Tiva Ao Makham Resort Phuket is located one hour from Phuket International Airport, and a 2-minute drive from Visit Panwa Pier.
Dec 28 2023
Macau average hotel occupancy circa 91pct Dec 23 to 26
Macau’s average hotel occupancy rate for the Christmas festive period running from December 23 (Saturday) to December 26 (Tuesday) was 90.8 percent, or 2.7 percentage points higher than November’s average of 88.1 percent, said the Macao Government Tourism Office (MGTO) in a Wednesday update, citing preliminary travel-sector data.
Macau had achieved a slight increase in visitor arrivals during December 23 to December 26, when compared with the same period in 2019, said MGTO in its latest update. The statement did not contain any breakdown on travellers’ respective market of origin.
In the four days cited, Macau saw “over 456,000” visitor arrivals, or a daily average of circa 114,000, a tally that marked an increase of 1.3 percent compared to the same period in 2019, MGTO said, broadly reiterating provisional data issued earlier by Macau’s Public Security Police.
Macau’s tourism office said it anticipated the “next peak” period in inbound travel to be the January 1 calendar new year break, and the Chinese New Year holiday.
Mainland China will observe January 1 (a Monday) and its preceding weekend as public holidays; and February 10 (a Saturday) to February 17 (also a Saturday), to mark the start of the Year of the Dragon, according to China’s State Council.
Hong Kong, ranked second as a tourism feeder market for Macau, will mark January 1 as a public holiday; and observe a Chinese New Year festive break from February 10 to February 13 inclusive.
Dec 27 2023
DPC Dash Expands China Presence with 10 New Store Openings Across Eight Cities
DPC Dash Ltd (“DPC Dash” or the “Company”) (HK: 1405), Domino’s Pizza’s exclusive master franchisee in the China Mainland, the Hong Kong Special Administrative Region of China, and the Macau Special Administrative Region of China, is thrilled to announce the grand opening of 10 new stores across eight new cities in the past week.
This strategic expansion marks a significant milestone for DPC Dash as it brings its delectable offerings to new customers in China mainland cities of Tangshan, Xi’an, Xiamen, Fuzhou, Changsha, Nantong, Yangzhou and Hefei. All of the stores opened between December 23rd and 24th.
Notably, the Company is opening two stores at a time both in Fuzhou and Nantong. In 2023, DPC Dash has already opened a total of 175 new stores for new and existing consumers. As of December 26, DPC Dash directly operates 761 stores across 29 cities in China mainland.
The expansion of DPC Dash stores into these new cities aligns with the Company’s focus on serving Chinese consumers delicious, value-for-money pizzas through online channels, with an emphasis on delivery, enhanced by technology.
Prior to the new openings, DPC Dash already held nine of the top 10 spots for first 30-day sales among Domino’s stores globally. New stores continue to break sales records. The stores in Xi’an and Changsha, both newly opened, breaks Single Day Sales records among DPC Dash stores in China, while other stores are also delivering excellent performance.
“We are thrilled for the new store openings and DPC Dash’s expansion to eight more new cities,” said Aileen Wang, director and chief executive officer of DPC Dash. “This expansion represents an exciting milestone for our company as we bring our exceptional food and outstanding service to new communities. It is encouraging to witness the overwhelming passion and enthusiasm our valued customers have shown for our food and brand as we expand into new cities.”
DPC Dash directly operates 761 stores across 29 cities in China mainland as of 26 December, 2023. The Company is the fastest growing among China’s top-five pizza brands, as well as the third-largest in terms of 2022 revenue, according to a report by Frost & Sullivan in March 2023.
Dec 27 2023
Boeing has finally delivered its first plane to China in over four years
The 787 Dreamliner aircraft was delivered to Juneyao Airlines in Shanghai.
Although there was a relatively busy order book, Boeing‘s delivery schedule in China suffered immensely due to China’s grounding the 737 Max, which was longer than almost every other country.
It was also severely impacted by the Covid pandemic slowdown.
China was one of the first to ground the 737 Max, and one of the last to resume flights.
There are about 85 Boeing 737 Max already built that are awaiting deliveries to China airline customers.
“We continue to support our customers in China and will be ready to deliver for our customers when that time comes,” a Boeing spokesperson said.
China recently launched its homegrown C919 aircraft as a competitor to Boeing and Airbus.
Dec 26 2023
Ho Chi Minh City Department of Tourism Unveils Top Street Food Havens for Unforgettable Culinary Delights
Ho Chi Minh City, a culinary haven renowned for its vibrant street food scene, has embarked on an international media campaign to showcase its unique and transformative cuisine.
Spearheaded by the Ho Chi Minh City Department of Tourism since December 2023, the campaign has captivated audiences worldwide with its compelling video titled “All You Can Eat”. The captivating video has been prominently featured during prime time and throughout the day on esteemed networks such as CNN Asia, Discovery, and Asian Food Network (AFN). Leveraging the power of digital platforms and social media, the campaign ensures that the tantalizing glimpses into Ho Chi Minh City’s culinary landscape reach a global audience.
Furthermore, during November and December, the Heritage Guide showcasing culinary in Ho Chi Minh City is extensively distributed on all Vietnam Airlines’ international and domestic flights.
As the city actively promotes its distinctive gastronomy, a quick guide is provided to the famous food streets and markets. Let’s explore the hidden gems nestled within these food havens, where street vendors passionately whip up mouthwatering dishes.
Ben Thanh Market, situated in District 1, is a bustling hub known for its vibrant atmosphere and diverse culinary offerings. Here, visitors can savor regional specialties like banh beo (water fern cake), banh nam (flat steamed rice dumplings)… Gate 7 of Ben Thanh Market is particularly renowned for its concentration of stalls selling delectable sweet desserts.
In District 1, Tan Dinh Market stands out as a culinary gem with a history spanning over 90 years. Its food court comes alive in the evening, offering a variety of dishes from broken rice and porridge to noodles and refreshing beverages.
Cho Lon in District 5 and District 6, showcases the unique culinary traditions of Ho Chi Minh City’s Chinese community. Binh Tay Market, Soai Kinh Lam, and Dai Quang Minh Market are culinary landmarks where people can indulge in roast duck, dumplings, chicken pot, and kung fu noodles.
In District 10, Ho Thi Ky Food Street is a vibrant destination with numerous food and drink stalls. Sample the spicy snail noodle soup (hu tieu oc) or the snail curry (pha lau oc) with its flavorful broth for dipping bread.
Besides, don’t miss the chance to experience an authentic street food adventure at Turtle Lake in District 3, where rice paper, spring rolls, and cakes tantalize taste buds. Nguyen Thuong Hien Street in District 3 offers mixed rice paper delights like golden beef sauce and fermented pork skin. In Phan Xich Long Street, Phu Nhuan District, indulge in diverse cuisines from Vietnam’s regions and notable Korean and Japanese restaurants.
These culinary destinations in Ho Chi Minh City offer a captivating food culture. From bustling markets to lively streets, each location presents a unique blend of flavors and culinary traditions.
Ho Chi Minh City Tourism Promotion Center
Dec 26 2023
Ho Chi Minh City’s Vibrant Festivals in 2024
Ho Chi Minh City, a vibrant metropolis in Vietnam, is renowned for its rich cultural heritage and lively festivals. In 2024, the city will host a series of captivating events and festivals that showcase its unique traditions and attract both domestic and international visitors.
Tet Festival, scheduled for January 18 to 21, 2024. This festival celebrates the traditional Lunar New Year, known as Tet, and features community cultural activities, exhibitions, cooking demonstrations, and art shows. It serves as a platform to promote the unique cultural values of the Vietnamese people and offers visitors a chance to experience the festive ambiance of Tet.
The 10th Ho Chi Minh City Ao Dai Festival, which takes place from March 1 to 31, 2024, pays homage to the traditional costume of Vietnamese women, the Ao Dai. This festival highlights the cultural identity and beauty of the Ao Dai through cultural and spiritual activities. It has become an annual tourism and cultural product, attracting both domestic and foreign tourists to the city.
The 20th Ho Chi Minh City Tourism Festival from April 4 to 7, 2024 will take place. This event aims to stimulate tourism activities, increase revenue, and foster connections between tourism consumers and businesses. It features captivating performances and a tourism stimulation fair with numerous booths showcasing tourism and culinary delights.
The 2nd River Festival in June 2024 promoting the long-standing river tourism product associated with the spiritual life of the Southern Vietnamese people. This festival showcases the potential of river tourism and its role in the city’s future tourism industry.
The 18th Ho Chi Minh City International Tourism Expo (ITE HCMC 2024) is scheduled to take place from September 5 to 7, 2024. Recognized by five countries in the Mekong subregion, the event aims to enhance the supply and demand dynamics by fostering connections among travel and tourism businesses. ITE HCMC is the only international travel expo in Vietnam with the International Buyers Program, offering opportunities for international tourism businesses looking to expand their market, bring tourists to Vietnam, and explore the Mekong sub-region.
The 4th Ho Chi Minh City Tourism Week in Dec 2024 will take place. This week-long event features diverse tourism, sports, and music activities, along with promotional programs and shopping incentives. It aims to promote the city’s image, cultural identity, tourism services, and culinary delights to residents and visitors alike.
Concluding the year, the 7th Ho Chi Minh City International Marathon Techcombank will be part of the Tourism Week. This marathon not only promotes a healthy lifestyle but also allows participants to experience and showcase the beauty of Ho Chi Minh City’s landmarks.
These festivals offer an immersive experience into the city’s culture and vibrant atmosphere, providing an opportunity to create lasting memories and celebrate the unique spirit of Ho Chi Minh City.
Ho Chi Minh City Tourism Promotion Center
Email: [email protected]
www.visithcmc.vn
Dec 22 2023
Four Seasons Returns to Shanghai with New Luxury Hotel in City Centre
Combining Shanghai’s historic charm and urban flair, the new Four Seasons Hotel will offer a distinct luxury hospitality experience with modern design, dynamic culinary concepts and resort-style amenities throughout
Four Seasons together with Fungseng Prosperity Holdings Limited have announced plans for a new hotel in Shanghai, marking a new chapter of growth for the luxury hospitality company in one of China’s most important cities.
Four Seasons Hotel Shanghai will soar 44 storeys high with 160 luxuriously appointed rooms and suites, anticipated to welcome guests in 2027. Located along the iconic Huaihai Zhong Road within the Huangpu district of Puxi, the Hotel will be at the heart of the city’s shopping, dining and entertainment hub, where neighbourhoods are characterized by neoclassical villas that celebrate Shanghai’s modern creativity and Art Deco heritage architecture.
“The return of Four Seasons to Shanghai will present a new luxury hospitality offering that captures the vibrant character of this world-class city,” says Bart Carnahan, President, Global Business Development, Portfolio Management and Residential, Four Seasons. “As we expand our portfolio in China, Shanghai has maintained its position as one of the most important markets for luxury travellers. With our long-term partners at Fungseng Prosperity Holdings Limited, we are pleased to bring the signature service, quality and care of Four Seasons to our brand-new experience in Shanghai very soon.”
“Shanghai is a world-renowned destination where its rich history naturally complements its profile as a dynamic and modern city,” says Mr. William Wai-hoi Doo, Chairman of Fungseng Prosperity Holdings Limited. “We are proud to partner with Four Seasons once again to reintroduce its presence in Shanghai for both locals and international travellers to enjoy.”
Four Seasons Hotel Shanghai will be joining a growing collection of properties throughout China including the recently opened Four Seasons Hotel Suzhou and the upcoming Four Seasons Hotel Dalian, Four Seasons Hotel Hangzhou at Hangzhou Centre, and Four Seasons Hotel Xi’an.
Dec 21 2023
Zootopia Opening Dec. 20, 2023 at Shanghai Disney Resort
In a momentous milestone for the Shanghai Disney Resort, the world’s first Zootopia-themed land officially opened inside Shanghai Disneyland. The first set of official guests found themselves immersed in the colorful and vibrant mammalian metropolis after a grand opening celebration that went on well into the evening.
Bringing to life the fictional world of the same name, the Zootopia land debuted with a spectacular inauguration event and an outdoor ceremony held in front of its iconic skyline. This was attended by Shanghai city officials, senior leadership from The Walt Disney Company, the Shanghai Shendi Group, Shanghai Disney Resort and invited guests from around China and the world.
A group made up of Zootopia’s most well-known citizens from the film, led by protagonists Judy Hopps and Nick Wilde, also joined in the celebration, welcoming guests in attendance and encouraging them to “try everything”. Embracing their newfound status as “residents” of Zootopia, many of the visitors donned animal species–inspired apparel and accessories.
The new real-world version of Zootopia at Shanghai Disneyland also incorporates many local cultural references, reflecting the park’s motto of being “Authentically Disney, Distinctly Chinese”.Notably, “Zootopia” remains the highest-grossing foreign animated film in China to date and its popularity paved the way for this groundbreaking resort expansion, underscoring Disney’s ability to resonate with diverse audiences worldwide.
The Zootopia area constitutes the second major expansion of Shanghai Disney Resort since its grand opening back in 2016 and becomes the park’s eighth themed land. This fresh addition features state-of-the-art technology throughout, including a new generation of Audio-Animatronics and a cutting-edge trackless ride system within its one-of-a-kind attraction, ‘Zootopia: Hot Pursuit.’
“Storytelling is what we do best…and our cast and Walt Disney Imagineers excel at bringing favorite stories to life in a way only Disney can,” said Josh D’Amaro, Chairman, Disney Experiences. “Zootopia is a place where the outside world falls away as you enter an immersive, story-driven environment brimming with rich detail and fun everywhere you look.”
“For 100 years, The Walt Disney Company has been entertaining, thrilling, and inspiring audiences and fans through exceptional storytelling that transcends generations and geographies,” said Bob Iger, CEO of The Walt Disney Company. “Our popular Zootopia film continues to delight fans across the globe, especially in China, and we’re excited to give guests at Shanghai Disney Resort the chance to interact with the stories and characters they love in innovative new ways when they visit this spectacular new land.”
Dec 21 2023
Lufthansa Group to Buy up to 100 737 MAX Jets
Boeing and the Lufthansa Group today announced a landmark 737 MAX order for up to 100 jets that will see Europe’s largest airline group restore the Boeing 737 family into its fleet. The commitment includes a firm order for 40 737-8 airplanes with 60 options.
“It is a good strategic decision for the Lufthansa Group to order Boeing 737 aircraft again for the first time since 1995,” said Carsten Spohr, Chairman of the Executive Board and CEO of Deutsche Lufthansa AG. “Around 60 years ago, Lufthansa was co-developer and launch customer of this globally successful model. With the new modern, quiet, economical and efficient 737-8 aircraft, we are making progress both in modernizing our short- and medium-haul fleet and in achieving our carbon CO2 reduction targets.”
Boeing’s ongoing commitment to support the sustainability goals of its airline partners is reflected in the 737 MAX’s efficient design. The 737 MAX reduces CO2 emissions by 20% and has a 50% smaller noise footprint compared to older generation airplanes.
Stan Deal, president and CEO, Boeing Commercial Airplanes. “The Lufthansa Group has set bold targets to decarbonize its operations. The 737-8 will help the Lufthansa Group meet those sustainability targets with significant improvements in fuel use, emissions, and community noise impacts, all while reducing costs for the airline.”
Lufthansa launched the Boeing 737 in 1967, taking delivery of the first of 146 737s until its final delivery of a 737-300 in 1995. The airline retired its last 737 in 2016 as it started its group wide fleet modernization program.
Dec 21 2023
Universal planning first UK theme park
Theme park giant Universal is planning a theme park on Harry Potter’s home turf.
Universal Studios has reportedly secured land north of London.
A Universal Destinations and Experiences spokesperson has told Sky News the company is ‘at the early stages of exploring its feasibility for a potential park and resort’.
The potentially site is at Bedford, which is less than one hour from London.
“It will be many months before we are ready to make a decision to proceed and we look forward to engaging with all relevant stakeholders and local community.”
It would be the company’s first major undertaking in the UK.
There are Universal Studios in Japan and Singapore and a new park in Beijing.
It has also two new US parks in the works – Epic Universe in Orlando and Universal Kids in Frisco, Texas.
Dec 20 2023
WTTC data notes rise in female employment
New research from the World Travel & Tourism Council (WTTC) finds the travel sector is delivering on providing employment opportunities to women and young people.
The WTTC and Sustainable Tourism Global Center (STGC), initiated by the Ministry of Tourism of Saudi Arabia, shows an increase of women employed from 38.6 million to 47.8 million between 2010 and 2019.
It marks a jump of 24%.
It also found hospitality to be the leading employer of women within the sector.
Young workers are shown as an important component of the sector’s workforce, representing 15% of all jobs in the sector.
By contrast, the share of young workers in overall global employment fell from 16.5% in 2010 to 12.5% in 2021.
H.E Ahmed Al Khateeb, Minister of Tourism of Saudi Arabia, said: “Providing insights and data on the sector’s status quo, the report allows countries and regions to set clear goals.”
“The Kingdom of Saudi Arabia continues to play a major role in investing in the talent required for this thriving sector.”
Julia Simpson, WTTC President & CEO, added: “For the first time ever, we can show that the sector has an incredibly positive impact globally, supporting more high wage jobs, and a level playing field for women.”
The report provides a regional breakdown of employment across Europe, the Americas, the Middle East, Africa and Asia-Pacific.
It reveals that the sector employed a marginally higher share of women compared to other sectors globally in 2021.
According to the report, hospitality is the leading employer within the travel sector for women.
The research highlights the steady growth of young people employed directly by the sector over the last decade.
A total of 39.7 million jobs were supported by tourism around the world in 2019, up 28% since 2010.
However, this figure was significantly impacted by Covid-19, where youth employment dropped 27%.
Notably, more than half of the global youth employment in the sector was in the Asia-Pacific region, at 9.2 million in 2021.
In 2021, nearly 34% of jobs in the global tourism sector were categorised as high wage, which is an increase from 29.6% in 2010.
Dec 20 2023
Wyndham urges shareholders to reject hostile takeover
Wyndham Hotels and Resorts is continuing to oppose Choice Hotels’ approach for the business.
Wyndham Hotels & Resorts board of directors has now urged shareholders to rebuff an unsolicited offer.
In a filing, Wyndham directors recommended that Wyndham stockholders reject the offer.
“Our Board has made itself consistently clear on these risks, but Choice continues to ignore what is in the best interests of Wyndham shareholders,” said Stephen Holmes, chairman of the board.
“We are confident Wyndham can deliver long-term shareholder value well in excess of the offer by Choice.”
Wyndham says Choice is underplaying the possibility of a long, drawn-out antitrust review.
To combat it, Wyndham launched a website, StayWyndham.com, which highlights the risks of accepting the Choice Hotels’ bid.
Wyndham claims there is ‘strong opposition’ from franchisees.
Choice Hotels has offered shareholders its own stock or cash for their shares, which is says is at a 30% premium to Wyndham’s stock value prior to the offer.
Dec 18 2023
Hilton Celebrates Strong Year of Positive Environmental and Social Impact
Hilton (NYSE: HLT) announced it has been recognized on both the World and North America Dow Jones Sustainability Indices (DJSI) for the seventh consecutive year.
Hilton remains the only hospitality company recognized by DJSI, the most prestigious ranking for corporate sustainability performance. The achievement reaffirms Hilton’s commitment to Travel with Purpose, its industry leading environmental, social and governance (ESG) strategy, and caps a landmark year for the hospitality leader as it continues to drive responsible travel and tourism forward across the industry.
‘Hilton was founded on the belief that hospitality can be a powerful force for good, and that founding purpose still guides us today in the work we do to care for our communities, advance opportunity, and protect the environment,’ said Katherine Lugar, executive vice president, corporate affairs, Hilton. ‘As we conclude this milestone year, Hilton’s inclusion as the only hospitality company on the
Hilton was the first major hotel company to set science-based carbon targets validated by the Science Based Targets initiative (SBTi). Its award-winning, proprietary ESG management system, LightStay, measures performance and tracks progress towards its Travel with Purpose 2030 Goals across a global portfolio of nearly 7,400 hotels.
Hilton’s ESG leadership has been recognized across numerous prestigious rankings including:
#1
Only hospitality company recognized on
Human Rights Campaign Equality 100 Award
Highest Sustainability Perceptions Value (Brand Finance)
Best ESG Reporting – Large Cap (
Global Sustainability Yearbook (
Recognition on 3BL’s 100 Best Corporate Citizen, Newsweek’s America’s Most Responsible Companies, and PEOPLE’s
No. 1 World’s Best Workplace by
To learn more about Hilton’s Travel with Purpose strategy and its 2030 Goals, visit Travel with Purpose strategy and its 2030 Goals
Dec 18 2023
Turkish Airlines confirms historic 355 Airbus jets order
The order is for 250 A321s and up to 105 A350 widebody aircraft.
Turkish Airlines Chairman Dr. Ahmet Bolat said: “This landmark order is more than an expansion; it’s a testament to our sustainable future.”
“The addition of these advanced Airbus aircraft to our fleet will contribute to our environmental goals.
It will have ‘a considerable positive impact on Türkiye’s tourism sector,’ he said.
“This is a demonstration of the bold vision by Turkish Airlines. The A350-900, A350-1000 and A321 will all be flagship aircraft in their respective category,” said Christian Scherer, Airbus Chief Commercial Officer:
Both aircraft types offer improvements in fuel burn, operating costs, and reduced CO2 emissions and noise.
Dec 17 2023
OurAfrica.Travel 2024: Connecting the World to African Tourism
Counting down to OurAfrica.Travel in February. There’s less than two months to go till the fifth edition OurAfrica.Travel, kicking off the tourism show season in style from 5 – 9 February 2024.
You can watch this festive greeting from Founders Storm Napier and Allie Hunt on Instagram.
This digital travel trade show is not only affordable and accessible to all – but it offers a unique opportunity to connect global buyers with properties and suppliers in Africa and Indian Ocean who are not able to attend some of the international in-person shows.
OurAfrica.Travel is ALL about collaboration and, as such, partners will again include Wetu, The Africa Hub, ATTA® and NightsBridge. DMC, Destination Africa Pty Ltd has just confirmed as a key sponsor for the event, and the nominations for the trade’s favourite charitable causes are starting to come in thick and fast. The show not only showcases these great community and conservation projects to raise awareness and profile, but generous donations are also made after the show on behalf of all the exhibitors to two of them.
There are over 170 confirmed exhibitors so far including Great Plains Conservation, Zambian Ground Handlers, Jamala Madikwe Royal Safari Lodge, Andrea Hugo Associates, Cottar’s Safaris, Hemingways Collection, Last Word Intimate Hotels & Safari Camps, Onguma Safari Camps, Chiwani Safari Camps and Inspirational Places.
Also, there are more than 280 buyers and 20 media registered already which is fantastic this far in advance.
In the spirit of festive giving, generous owners have been donating incredible accommodation prizes which will be combined beautifully to create amazing fam trip opportunities for our most engaged buyers.
For more information or to register as an exhibitor, buyer or media visit https://ourafrica.travel/
Buyers and Media are complimentary.
Dec 16 2023
KFC China Celebrates the Opening of its 10,000th Store
Yum China has opened its 10,000th KFC China. Situated in Hangzhou, the store is located on the banks of the Beijing-Hangzhou Grand Canal, a historically important link connecting northern and southern China, according to a press release.
Since opening its first store in Beijing in 1987, KFC has grown into the country’s largest QSR brand in terms of system sales.
“As the first western QSR restaurant brand in China to reach this incredible milestone, KFC China’s 10,000th store opening is a proud moment for all of us, demonstrating the brand’s deep bond with Chinese consumers across generations for over 36 years. Strategically positioned for sustained growth, KFC China stands to benefit from its large and rapidly expanding store network, substantial economies of scale and access to an even broader customer base,” Joey Wat, CEO of Yum China, said in the release. “Presently serving just one-third of China’s population, our goal is for KFC China to reach over half by 2026. By leveraging our solid foundation of success and tremendous untapped potential for future growth, we are confident that KFC China will continue to be China’s leading restaurant brand for many years to come.”
In pursuit of our ambitious growth targets, we are committed to establishing KFC China as the preferred daily choice for an increasingly diverse customer base,” Warton Wang, general manager of KFC China, said in the release. “KFC China remains at the forefront of pioneering new formats and groundbreaking concepts to accelerate store expansion into untapped cities, while also staying ahead of evolving consumer preferences and emerging consumption trends. Going forward, KFC China will continue to offer a diverse array of innovative meal choices across price ranges, ensuring that consumers can enjoy KFC anytime and anywhere.”
Yum China operates more than 14,000 restaurants under six brands across 1,900 cities in China.
Dec 16 2023
Choice Hotels Completes Radisson Hotels Americas Integration Just 16 Months After Acquisition
Choice Hotels International announced the completed integration of the Radisson Hotels Americas business, just 16 months after after Choice acquired the brand in August 2022.
As part of the deal, nearly 600 Radisson hotels have been transitioned to Choice’s franchise success system and digital platforms. Migrating the Radisson hotels onto the choiceADVANTAGE and ChoiceMAX systems was the final step in the integration process.
In July, less than a year since the acquisition, all of the Radisson Americas brands, including Radisson Blu, Radisson, and Country Inn & Suites, were migrated onto Choice’s central reservation system, making them bookable on ChoiceHotels.com.
“Completing the integration in such a short amount of time is a testament to Choice’s experience and unrivaled expertise in acquiring and integrating hotel brands,” Choice Hotels President and CEO Pat Pacious said.
“With the Radisson Hotels Americas properties now integrated, we are well-positioned to further help reduce Choice franchisees’ costs, continue to boost their profitability, and help drive their performance to the next level,” Pacious continued.
Since the digital migration, total traffic, bookings, and booked revenue on ChoiceHotels.com and the mobile app all increased significantly versus what they were on the pre-migration Choice and Radisson Americas websites and apps combined.
Dec 15 2023
Philippines targets 50pct rise in inbound tourists for 2024
The Philippines aims to draw 7.7 million foreign visitors next year after exceeding its arrival goals for 2023, said on Tuesday the country’s Department of Tourism.
That would be about 52 percent more than the just under 5.07 million international visitors coming to the country in the calendar year since January, as mentioned on Tuesday by Secretary of Tourism Christina Frasco (pictured) in comments in Makati City, Metro Manila.
Ms Frasco was quoted as saying via a ministry statement regarding the 2024 target: “I understand that this is not yet our pre-pandemic numbers of 2019 at over 8.2 million international arrivals but what I can assure you is that we will push as hard as we can and fully activate our convergences with other government agencies in order to reach this target.”
The Philippines is one of the few jurisdictions in Asia to have an extensive casino industry open to locals as well as foreigners. A number of commentators has mentioned that the Philippine casino sector had benefitted in 2023 not only from domestic demand, but a return of visitors from overseas.
Nonetheless, Maybank Investment Bank Bhd said in a Tuesday memo that a “lower-than-expected” volume of tourists from China has been a factor in Philippine tourism industry 2023 performance being “below expectations”.
Chinese have historically been an important target market for the country’s casinos, according to industry commentators.
So far in 2023, South Korea had been the Philippines’ top source market for tourists, with just over 1.34 million arrivals, followed by the United States with 836,694; Japan with 285,655; China with 252,171; and Australia with 238,487, according to the tourism department’s latest update.
In 2019, the Philippines had recorded 1.74 million arrivals from China, Maybank mentioned in its research note.
China has an ongoing law enforcement campaign against mainland residents engaging in “overseas gambling” in bricks and mortar casinos outside the country, and against its citizens taking part in online gambling.
China’s embassy in the Philippines said in a Thursday statement that the same day the two countries had “cooperated in the repatriation of 180 Chinese citizens engaged in offshore gambling in the Philippines”.
The embassy said it followed an October 27 “raid” by Philippine law-enforcement agencies on a Philippine Offshore Gaming Operator (POGO) in Pasay City, Manila.
“At the request of the Philippine side, the Chinese Embassy in the Philippines promptly assisted in verifying the identities of the Chinese citizens among them and assisted in the repatriation procedures,” said the statement from China’s diplomatic mission there.
Dec 14 2023
Hong Kong plans most ambitious New Year’s Eve show ever
Hong Kong is planning its the grandest New Year’s Eve firework display on December 31, 2023.
A 12-minute fireworks musical will light up the Hong Kong skyline, which tourism leaders say will surpass any seen before in scale.
The façade of the Hong Kong Convention and Exhibition Centre (HKCEC) will be adorned with a large-scale countdown clock.
At midnight, the numerals 2024 will light up the harborfront building, setting off a synchronized display of fireworks, fusion music and a vibrant light show.
The fireworks will take the audience through the four seasons from winter to the bright colours of summer.
To build the atmosphere to midnight, a pre-show session will occur every 15 minutes beginning at 11:00 pm.
Pyrotechnics will shoot from the rooftops of three prominent harborfront high-rises on Hong Kong Island, illuminating the sky in four different colours.
The New Year countdown spectacle will be streamed worldwide.
Dec 14 2023
Gatwick welcomes new China route
China’s largest carrier China Southern just started operating Zhengzhou flights to Gatwick with a twice-weekly frequency.
The airline joins Air China and China Eastern on the Gatwick roster.
China Southern is flying Boeing 787-8 aircraft on the new route.
It is the only direct service between London and Zhengzhou.
With the new Zhengzhou flights, London Gatwick now has 16 flights per week to China, with two daily services to Shanghai already operating.
The flights will provide an economic boost to business and tourism across London and the South East, with Chinese visitors spending £1.71 billion in total in 2019, according to Visit Britain.
Stephanie Wear, VP Aviation Development, London Gatwick said: “China is a hugely important market for us, our passengers, and the regional economy.
Zhengzhou is the capital of the Henan province with a population of more than 10 million.
Dec 13 2023
New China visa free policy boosts inbound China bookings
Travel tech firm DidaTravel has shared data showing a positive impact for inbound travel to China.
It comes after China made a recent visa exemption announcement.
China announced visa-free travel for nationals of France, Germany, Italy, the Netherlands, Spain, and Malaysia, which took effect from 1 December.
It will last for one year and is valid for stays of up to 15 days for business travel, tourism, and visiting family.
It is also valid for transit within China.
The aim is to stimulate inbound tourism.
DidaTravel’s booking data shows hotel bookings from the six countries have grown by over 50% from 1 December to 7 December in comparison to the previous week.
Hotel bookings for travelers from Spain to China have jumped by more than 100% compared to the previous week. Bookings from Malaysia to China are up 67% week on week.
Although the wider Chinese inbound market is still down on pre-pandemic levels, DidaTravel’s year-to-date inbound hotel sales to China have seen 151% growth vs. the same period in 2019.
China only fully reopened for tourism in early 2023.
According to DidaTravel’s year-to-date total transaction value, Spain, Malaysia, and Italy have been among the top 20 source markets for inbound China travel in 2023.
The most booked destinations in China are Shanghai, Beijing, Guangzhou and Shenzhen.
Rikin Wu, CEO of DidaTravel, said: “We were really excited about the growth opportunity for China’s inbound tourism sector as result of this news.”
“We are committed to supporting our global partners not only hotels, but also tours, experiences and transfers.”
DidaTravel sources its inventory through direct contracts with hotels, chains and channel managers.
It has a portfolio of over 70,000 direct hotel contracts – as well as 1,000,000 hotel products from over 600 global suppliers.
Dec 13 2023
PATA reveals 2024 travel trends
The Pacific Asia Travel Association (PATA) UK & Ireland has revealed its latest PATA Patterns, a roundup of trends expected to shape travel to the region in 2024 and beyond.
It provides insights into what is slated to be popular and to inspire travel agents on what to sell.
PATA UK & Ireland chapter surveyed their members to find out what’s new such as hotel openings, attractions, emerging destinations, festivals and events.
It also surveyed their marketing focuses, as well as booking insights from tour operators.
Based on the feedback from tourist boards, DMC’s, tour operators, airlines and hoteliers, PATA unveiled its top trends and traveller personas likely to shape travel in 2024:
Art Addicts & the Culturati
The Rail Renaissance
Transformative Travel
Wanderlust Wanderers
Gastronomy Gurus
Luxury for Less
Wellness Warriors
Agent Authority
Mix & Match
Tech Travel
Chris Crampton, Chairman of PATA UK & Ireland Chapter said: “It isn’t surprising that the region has taken quite a while to fully recover from of the Covid response.”
“The signs are that normality is returning and the high-end luxury sector is in better shape than the budget market.”
The desire to visit Pacific Asia remains as strong as ever, and with fair winds we expect to see further growth in the next 12 months,” he added.
Unsurprisingly, the importance of the travel agent remains key.
PATA will continue to support their agent partners and will explore new initiatives around how they interact with agents to ensure they are receiving the latest training from PATA’s members.
Dec 13 2023
Indonesia mulls visa free entry for 20 countries
Indonesia’s Tourism Minister Sandiaga Uno is in talks with immigration officials with a goal of waiving fees for travellers of 20 countries.
These include top source markets including Australia, China, India, the US, UK, France and five Middle East nations.
“In the next month, it will be finalised, and after that, we will receive direction from the president, and the policy will be followed up with immigration,” Sandiago said.
If all goes to plan it could be implemented in early 2024.
He didn’t say if the proposed tourist tax for Bali would be affected by this.
When visa free entry was last available a few years ago, the number of Australians holidaying in Bali rose 16%.
Nationals of nine neighbouring ASEAN member countries currently have visa free visits to Indonesia.
These include Malaysia, Thailand, Singapore and Vietnam.
Dec 13 2023
Choice Hotels goes hostile in Wyndham takeover battle
Budget hotel operator Choice Hotels International (CHH.N) on Tuesday launched a hostile bid for peer Wyndham Hotels & Resorts (WH.N) and prepared for a board battle to bring the target to the negotiating table.
Choice went public with its cash-and-stock offer for Wyndham in October, then valued at about $8 billion, in an attempt to combine two of the biggest U.S. budget hotel operators. The offer is now worth about $7.2 billion, tracking a decline in Choice’s stock.
“There is potential for additional value to be unlocked if Wyndham were to return to the negotiating table and provide due diligence,” Choice Hotels CEO Patrick Pacious said in a statement.
Wyndham on Tuesday said its board would evaluate the offer even as it reiterated that the offer undervalues its business and carries regulatory risks. It has also highlighted a combined company’s likely high debt level, as well as the slower growth prospects of Choice’s business.
“Choice taking this next step (largely as expected) sends an incrementally stronger message, but doesn’t materially alter the likelihood of a transaction,” Barclays analyst Brandt Montour wrote in a note.
Wyndham’s shares were up 1.2% at $80.13 in morning trade as Choice announced ownership of less than 1.7% of Wyndham stock. Reuters in November reported that Choice was preparing to challenge Wyndham’s board.
Dec 11 2023
World of Hyatt adds more rewards and benefits
Starting January 1, 2024, World of Hyatt will expand its awards and benefits to offer more flexibility and choices for its members.
World of Hyatt members will be able to choose from earning points for future free nights, enhancing stays with suite upgrades, to enriching their well-being experiences.
With the programme updates, members will be recognised more frequently along their journey with World of Hyatt and choose whether to use their award or gift eligible awards to loved ones.
Milestone Rewards will begin after 20 qualifying nights or 35,000 Base Points per year and continue for each 10 qualifying nights, up to 150 nights.
New Milestone Rewards include earning up to 2,000 Bonus Points on their next stay at a Hyatt property; selecting FIND credit to use on any FIND experience around the globe; gifting loved ones with stays; getting a complimentary second night at Miraval resort upon one night’s booking; and enjoying one free night in participating hotels and resorts.
Amy Weinberg, senior vice president, brand, loyalty and data, Hyatt, said: “The new Milestone Rewards are rooted in what we heard from our members – we understood they wanted more rewards and more choice, so we are offering a wider array of options to craft their travel journey, care for their well-being and immerse themselves in the transformative experiences that World of Hyatt offers.”
World of Hyatt is also rewarding eligible meeting and event planners, travel advisors, and small business administrators, offering new pathways for business stakeholders to earn status and milestones when they choose Hyatt for their clients and colleagues.
Those planning events or booking on behalf of travellers will earn two qualifying night credits toward tier status for every US$5,000 up to US$150,000 in eligible spend each year on qualifying events, bookings through Hyatt Privé, or when making a qualifying booking through Hyatt channels with an IATA number associated with their World of Hyatt membership.
Dec 11 2023
China reduces visa fees to boost tourism
It has reduced some visa fees by 25% for nationals of more than a dozen countries.
These include Japan, Mexico, the Philippines, Thailand and Vietnam.
The reduced fee is valid until the end of November 2024.
The visa is eligible for business, tourism and family visits.
“We stand ready to work with relevant countries to create favourable conditions and provide greater convenience for easy cross-border travel,” said ministry spokesperson Wang Wenbin.
It marks the latest measures to increase inbound tourism from key source markets.
China recently granted visa-free status for travellers from France, Germany, Italy, the Netherlands, Spain and Malaysia.
It has also agreed a reciprocal visa-free agreement with Singapore to begin in 2024.
Dec 10 2023
Melbourne Airport surpasses pre-Covid international capacity
It is the first state capital airport in Australia to do so.
This month more than 1.31 million seats will be available for international passengers to and from Melbourne Airport, which represents 101% of the 1.29 million seats available in 2019.
Melbourne Airport welcomed back Aircalin for the first time in more than three years with the airline resuming services between Melbourne and Noumea.
Aircalin will operate three flights per week from Melbourne to Noumea on new Airbus A320Neo aircraft.
Melbourne Airport CEO Lorie Argus said this is the culmination of years of hard work.
“It’s a credit to the team that two years after the Australian border reopened, we are the nation’s first airport to exceed pre-pandemic international capacity,” she said.
“This result was only made possible because of our close partnership with the Victorian government.”
“The return of Aircalin means we are back to our pre-pandemic level of 36 international airlines flying to Melbourne Airport.”
About 10% of Melbourne Airport’s current international capacity is being operated by new airlines or on new routes.
Dec 8 2023
Marriott International Reaches Its Milestone 500th Luxury Hotel Opening
Marriott International celebrated its 500th luxury hotel opening during the recent International Luxury Travel Market in Cannes, opening The St. Regis Riyadh.
There are five new luxury hotels still slated to open before the end of the year, with another 24 properties to debut in 2024 across its portfolio of luxury brands, which include The Ritz-Carlton, St. Regis Hotels & Resorts, W Hotels, The Luxury Collection, EDITION Hotels and JW Marriott.
“The debut of The St. Regis Riyadh as our 500th luxury hotel stands as a momentous milestone for Marriott International, underscoring our mission to bring unparalleled access to the most exclusive destinations and farthest reaches of the world,” noted Tina Edmundson, President of Luxury at Marriott International. “Our luxury portfolio is complemented by truly exceptional guest experiences, allowing us to set the standard for the future of indulgent travel, while continuously innovating and blazing new trails.
The Ritz-Carlton
The brand expanded with The Ritz-Carlton, Portland; The Ritz-Carlton, Melbourne and The Ritz-Carlton, Fukuoka in 2023, as well as the sixth Ritz-Carlton Reserve retreat in Jiuzhaigou, China.
In 2024, the brand will celebrate the debut of its second yacht in the Ritz-Carlton Yacht Collection, Ilma. It will also open two Ritz-Carlton Reserves, Nujuma, a Ritz-Carlton Reserve in the Red Sea and Nekajui, a Ritz-Carlton Reserve located in Costa Rica’s Papagayo Peninsula.
St. Regis Hotels & Resorts
In 2023, luxury brand St. Regis Hotels & Resorts celebrated the opening of The St. Regis Riyadh, The St. Regis Chicago, which takes the title as the tallest building in the world designed by a female architect, and The St. Regis Kanai Resort in Mexico.
In 2024, the brand expects to open new hotels and resorts in Los Cabos, Cap Cana and Longboat Key in Florida.
W Hotels
W Hotels celebrated the openings of hotels in Budapest, Edinburgh, Sydney and Macau in 2023. Next year, it expects to open the W Prague, along with several remodels of hotels in North America.
EDITION Hotels
EDITION Hotels expanded with the openings of The Rome EDITION, The Singapore EDITION, The Riviera Maya EDITION at Kanai and The Tokyo EDITION.
Upcoming hotel openings in 2024 include The Jeddah EDITION in Saudi Arabia.
The Luxury Collection
The Luxury Collection celebrated new openings in 2023, like Shisui in Nara, Japan and Paragraph Freedom Square in Tbilisi, Georgia. The collection will debut several more additions next year in destinations like Madrid, Munich, Nice, Isla Mujeres, Labuan and Sindalah.
JW Marriott
JW Marriott celebrates the debut of its luxury safari lodge, JW Marriott Masai Mara Lodge in Kenya in 2023, along with the debut of JW Marriott Jeju Resort & Spa on Jeju Island, South Korea, JW Marriott Madrid, and JW Marriott Dallas Arts District. New hotels are expected to open in Nairobi and Auckland next year.
Dec 7 2023
South Korea key source of Vietnam tourists Jan-Nov
South Korea was the largest-single source for Vietnam tourist arrivals for the January to November period this year, said Vietnam’s government news outlet VGP, citing the country’s National Authority of Tourism.
Vietnam recorded an aggregate of 3.22 million visitor arrivals from South Korea in the first 11 months of this year, or nearly 29 percent of Vietnam’s aggregate 11.23 million visitor arrivals in the reported period.
During the January to November period, the second and third most important source markets for Vietnam’s inbound travel trade were mainland China and Taiwan, respectively, which generated respectively nearly 1.51 million and 758,200 visitor arrivals.
Vietnam has a casino industry, but most venues are only open to foreigners.
The 11.23 million total arrivals to Vietnam in the calendar year to November 30, was 68.9 percent of the same period in 2019 – the trading year immediatley preceding the Covid-19 pandemic – when the country saw nearly 16.3 million arrivals, according to the country’s tourism authority.
In the first 11 months of 2019, mainland China accounted for 5.25 million arrivals, South Korea for 3.87 million, and Japan for 872,225.
Dec 6 2023
Mamaka by Ovolo’s Newest Addition : Rip Curl School of Surf
Bali’s first urban resort, Mamaka By Ovolo, now has another first announcing the launch of the Rip Curl School of Surf. Mamaka By Ovolo is the only hotel in the world to have an official Rip Curl School of Surf.
Rip Curl School of Surf has been a staple part of Bali’s tourism, offering for over twenty years now. Providing comprehensive water sports packages that elevate their services beyond the expectations of their customers time and time again. From tourists looking to get in the water for the first time, to seasoned professionals, the Rip Curl schools plays host to all comers. Established in 1998, they are the original surf school in Bali.
Started before Bali became synonymous with surf tourism, the school has gone from strength to strength over its tenure as the premier surf school in Bali. Voted as such in back-to-back Surf Time Awards.
Over this time, Rip Curl School of Surf have established themselves as a part of the Island in Bali. In and of itself a celebration of the relationship between Rip Curl and Indonesia. A brand constantly looking for ways to connect with the community, and give back to the Island, whether through the countless CSR activations, Mangrove restoration or the ongoing coral garden programs.
Operating from its primary locations in Legian and Sanur, the Rip Curl school also transports guests to wherever the conditions are best. Mamaka and Ovolo joining forces with Rip Curl School of Surf at Kuta’s halfway beach only strengthens the existing offering. Combining a prime location with consistent waves and the ability to simply cross the street and kick back after a hard day’s surfing.
It now presents the incredible benefit of being able to bring the ultimate surfing experience to Mamaka guests in house. Being able to utilise the dedicated facilities to make the most out of their surfing journey. Having a hotel that resonates the same values as the Rip Curl School of Surf is imperative to continuing the already well established institution.
Officially accepting would be surfers, Mamaka now hosts a full time classroom managed by the Rip Curl School of Surf. Taking its inspiration from a bygone era, where blackboards were commonplace and laptops weren’t invented yet. Guests and visitors will be encouraged to join regularly held surf presentations such as “Surf 101”; an insight into surf history, surf science, essential equipment knowledge, required physical and mental preparation to be a valued member of the surf community and spread the stoke. Utilizing the awesome fitness centre of the Mamaka, Rip Curl School of Surf will be launching their ‘Get Fit to Rip’ classes for guests to prepare and develop the strengths required to power into waves and define their surfing skills.
For all ages and stages, let the Rip Curl School of Surf at the Mamaka by Ovolo be your starting point and surf center of the Bali universe. Keep the stoke and ride a wave.
Dec 5 2023
Accor Expands Its Portfolio in Asia Pacific with Strategic Partnerships in India, Indonesia, Thailand and Vietnam
Hospitality Group Accor has signed new management agreements to open new properties in India, Indonesia, Thailand, and Vietnam.
The signings include ibis Styles Phuket Bangtao, Novotel Jakarta Pulo Mas, Mercure Cat Tien, ibis Styles Cat Tien, Swissôtel Bangkok Pratunam, and Grand Mercure Goa Candolim.
The 140-key ibis Styles Phuket Bangtao is scheduled to open in 2025 while the 325-key Swissôtel Pratunam Bangkok is expected to open in early 2027, both situated in Thailand.
The 36-floor Novotel Jakarta Pulo Mas, situated in East Jakarta, Indonesia, is part of a mixed-use development.
It will include 175 rooms, an all-day dining restaurant, spa, pool bar, health and fitness centre, an outdoor swimming pool, and lounge.
Accor will manage and operate two hotels within the Imperial Oasis Quy Nhon project in Binh Dinh province, Vietnam, under the Mercure and ibis Styles brands.
The 189-room Mercure Cat Tien and 250-room ibis Styles Cat Tien are expected to open in 2027.
Both hotels will offer amenities such as an all-day dining restaurant, swimming pool, pool club, meeting rooms, and a gym.
Grand Mercure Goa Candolim is scheduled to open in the second quarter of next year, marking the 7th Grand Mercure property in India.
Spanning across 6,500m², the hotel will have 87 rooms, two dining venues, a banquet hall exceeding 500m², along with fitness and spa facilities.
Accor Asia premium, midscale and economy division CEO Garth Simmons said: “The dynamism of the hospitality market demands more than expansion; it demands innovation.
“Our strategic signings and brand introductions to new markets are a testament to our pledge to be pioneers in delivering unparalleled guest experiences, marking a new era in the evolution of hospitality.”
Accor signed management agreements for 69 properties, adding over 16,500 rooms to its portfolio by October 2023.
The six new signings added 1,100 more keys to the company’s portfolio across Asia in November 2023.
Earlier this month, Accor partnered with the China Hospitality Association (CHA) to secure Green Hotel Certification for its hotels in China.
Dec 5 2023
Bedbug Concerns Surge Across Asia’s Tourism Sector
Bed bug fears have taken hold across Asia with a growing anxiety over infestations.
There have been no major cases of bedbug infestation but it is still causing alarm with travellers.
Fears over the insects have been growing in South Korea, Hong Kong, Singapore, and Taiwan.
It comes as much of Asia is still in recovery mode after the pandemic.
Cases of bed bugs in France and in London received a lot of media attention in Asia.
Bed bug cases started being reported in South Korea hotels a few weeks ago and the anxiety has spread both for travelers and hotels.
Singapore pest control firms said demand for their services have jumped by up to 50% in the past month.
“Bedbugs have always been around,” said Darian Ee, director of a Singapore pest control company.
He puts the demand spike down to overblown media coverage.
Stories of suspected bed bug infestations at Seoul and Hong Kong airports garnered a lot of media attention for days.
Recently, Hong Kong started handing out leaflets to outbound passengers warning them about ‘‘the chance of transmission of bedbugs from overseas to the local community.’
Dec 5 2023
Gary Neville’s Hotel Football named ‘World’s Leading Themed Hotel’ at prestigious awards
The Awards, which took place at Dubai’s iconic Burj Al Arab on Friday 1 December, are globally recognised as the most prestigious honours programme in travel and tourism.
Hotel Football – co-founded by former Manchester United players Gary Neville, Ryan Giggs and the Class of 92 – has already experienced a record year financially in 2023 due to increased demand, and is set to welcome over 26,000 guests during the 2023/24 football season ahead.
Located directly next to Old Trafford stadium – the home of Manchester United, and only a ten minute walk from the city’s Emirates Old Trafford cricket ground, Hotel Football is a must for any sports fan.
Boasting the UK’s only rooftop 5-a-side football pitch, as well as a Games Zone for children, each of the 133 guestrooms benefit from Hypnos beds with luxurious bed linen, a 40-inch plasma TV with all Sky Sports channels, bathrooms with rain-effect showers, air conditioning and complimentary drinks and snacks.
Speaking about the award win, Chris Hull, General Manager at Hotel Football, said “We are thrilled to receive this accolade at the World Travel Awards 2023, and we are very proud to represent the city and the wider UK at the awards.”
“As the UK’s leading football hotel, we pride ourselves on ensuring all our guests – both from the UK and those who visit us from abroad – have the very best experience possible. This year has been a fantastic year and we are already looking forward to the huge sporting year ahead as we continue to celebrate the 25th anniversary of Manchester United’s famous treble winning season, along with the men’s Euro 2024 tournament and of course, the Olympic Games taking place in Paris.“
To book online Hotel Football
Dec 4 2023
Rosewood Assumes Management of Three Iconic Resorts in New Zealand
Rosewood Hotels & Resorts has taken over management of three renowned New Zealand resorts.
It adds Rosewood Kauri Cliffs, Rosewood Cape Kidnappers, and Rosewood Matakauri to its portfolio.
These New Zealand resorts were formerly known as Robertson Lodges.
The handover the three lodges took place in Hawke’s Bay, New Zealand at Rosewood Cape Kidnappers, with the Robertson family passing management to Rosewood Hotels & Resorts.
These additions mark Rosewood’s entry into the Oceania region.
Rosewood Kauri Cliffs is situated within a 6,000-acre coastal estate near the Bay of Islands with 26 rooms and suites.
Rosewood Cape Kidnappers is located in Hawke’s Bay and has 24 keys, while Rosewood Matakauri is located in the tourist hub of Queenstown.
Dec 4 2023
Marriott International Becomes First Hospitality Company to Introduce Neuroinclusive Practices at Its Largest Customer Events
Leveraging work from Google Xi’s the Neu project, Marriott strives to create a more inclusive experience for meeting attendees.
Marriott International, Inc. today announced its commitment to incorporate neuroinclusive practices at Marriott-hosted customer events of 250 people or more globally. This commitment is a result of joining forces with The Neu Project, an initiative from Google’s Experience Institute (Xi) that aims to share resources designed to better accommodate and create a more inclusive experience during meetings and events for neurodivergent attendees. These practices are initially being previewed at Marriott’s Corporate Partnership Customer Conference, THE EXCHANGE, which took place November 28 through December 1, 2023 at the JW Marriott Desert Springs Resort & Spa in Palm Springs, CA.
Approximately 15-20 percent of the world’s population has neuro differences, including ADHD, obsessive-compulsive disorder, autism, dyslexia, epilepsy, and Tourette Syndrome.* In 2022, the Google Experience Institute launched The Neu Project in order to demystify and educate event professionals on the design of more neuroinclusive experiences through a helpful guide and checklist.
Starting today, the following neuroinclusive practices will be incorporated at Marriott-hosted customer meetings and events of 250 people or more:
- Quiet Room: A dedicated room will be available during Marriott customer events for recovery from sensory overwhelm, restoration and regulation. Designed to foster the physical, emotional, and mental well-being of attendees, the room will serve as a calming retreat where guests can break from the event to manage fatigue, overload and/or sensory needs.
- Tools and Resources: At registration, event attendees will have the opportunity to request various tools to better accommodate their needs, including sensory & fidget toys, noise canceling ear plugs, sleep masks, sunglasses, printed agendas and venue maps, and details about loud music, flashing lights or surprise moments taking place during the event.
- Closed Captioning for Main Stage Presentations: Real-time subtitles and captions will be available on-screen during main stage event and conference presentations.
“Grounded in our commitments to innovation and inclusion, Marriott is dedicated to making meetings and events more accessible for everyone,” said Drew Pinto, Executive Vice President and Chief Revenue & Technology Officer, Marriott International. “The Neu Project is a driving force in this space, and we look forward to working jointly with them, along with the neurodivergent community, to deepen our understanding of neurodivergent needs in order to truly welcome all.”
Looking ahead to 2024, Marriott will further its neuroinclusion efforts by conducting active listening sessions with the community through conversations with The Neu Project and people who are neurodivergent, which will help shape future content.
Marriott’s implementation of neuroinclusive practices for meetings at select hotels builds on its fundamental core values of advancing diversity, equity and inclusion. Through third-party partners like Disability:IN, the leading nonprofit resource for business disability inclusion worldwide, Marriott offers a variety of resources to improve accessibility at meetings, events and conferences.
Dec 1 2023
Princess Cruises Goes “All-In” With Its Largest Casino Ever At Sea
The 4,300-guest Sun Princess will have an expanded cruise ship casino with 50% more space and 30% more machines than the line’s Royal Class ships.
Sun Princess sets sail in February 2024.
Located on deck 8 adjacent to the Piazza there will be over 200 slots, video poker games and live table games.
“Princess has embraced the casino experience and is proud to offer such exciting gaming surrounded by dining and entertainment,” said John Padgett, President of Princess Cruises.
Spanning nearly 9,000 square feet, the cruise ship casino has a high-limit slot area, with high-end seating and other new gaming experiences.
Sun Princess is currently under construction at the Fincantieri shipyard in Italy.
Inaugural 2024 Sun Princess cruises to the Mediterranean, Europe and Caribbean are on sale now.
Dec 1 2023
Kempinski Hotels Signs Management Agreement for Luxury Hotel and Residences in Xiong’an, City of the Future, China
China’s city of the future is under full development in the Xiong’an New Area and seeks to be a leading-edge city that delivers innovative intelligence, green ecology and wellbeing on the basis of a long-term plan.
Kempinski Hotels has signed a management agreement for a luxury hotel and residences complex with the owning company, Xiong’an Xiongshang Real Estate Co., Ltd.
Kempinski with this project will add 403 rooms and suites as well as 121 residences to its 19 hotels and residences already spread over Greater China.
A ballroom with more than 1,000 sq m and multiple meeting rooms, an all-day dining restaurant, a beer house, a lobby bar, a deli and a Chinese restaurant cater to the demands of both business and leisure travellers.
Guests can find relaxation and revitalisation in the hotel’s own indoor pool, elegant Spa and modern gym.
“While our new hotel will be an oasis of innovation in the heart of Xiong’an, our residences promise a luxury living of the highest quality and style à la Kempinski”, says Bernold Schroeder, Chief Executive Officer of Kempinski Group and Chairman of the Management Board of Kempinski AG.
Guests coming from Beijing may reach the area via the Xiong’an Railway Station, which mainly operates bullet trains to and from Beijing and Daxing Airport. The total travel time from Xiong’an to Beijing has been narrowed to an hour and the duration to Daxing Airport is about 30 minutes.
Nov 30 2023
Cathay boosts in-flight entertainment with Disney+ partnership
Hong Kong’s home carrier Cathay Pacific is now the first airline in Asia-Pacific to feature Disney+ Original titles.
It gives passengers access to Disney, Pixar, Marvel, Star Wars and National Geographic content onboard from 1 December.
It comprises more than 100 hours of films, series and documentaries.
This includes hours of exclusive Disney+ entertainment content.
Highlights include series such as the first two episodes of Marvel Studios’ Loki (Season 1) and Obi-Wan Kenobi (Season 1), plus movies such as Chip ‘n Dale: Rescue Rangers and Disenchanted.
It will also offer documentaries like Welcome to Earth and Limitless with Chris Hemsworth, and family shows like Muppets Now.
Cathay Pacific Customer Experience GM Vivian Lo said: “We are delighted to be the first in Asia-Pacific to bring the original titles and stories from Disney+ to our customers onboard.”
“We are extremely proud of the industry-leading inflight entertainment we provide.”
Earlier this year, Cathay Pacific was awarded the World’s Best Inflight Entertainment Award for 2023 at the SKYTRAX World Airline Awards.
Nov 30 2023
Thailand bars can stay open later to boost tourist spending
It has granted extended hours at bars, clubs and other entertainment venues in select tourist areas.
These include Phuket, Bangkok, Pattaya, Chiang Mai, and the Koh Samui.
It allows venues to stay open an additional two hours until 4:00 am.
It comes into effect on December 15, in time for the festive holiday season.
It comes on the back of other Thailand tourism measures to lure more travellers such as offering visa-free travel to major source markets like China.
Also, the Thailand Finance Ministry is considering revamping its beverage taxation policy to increase consumption.
It could include lowering beverage tax and also abolishing duty free shops at airport arrival areas to encourage more spending at local venues.
Nov 30 2023
Global Hotel Alliance Reveals Destination Hotspots For 2024
Global Hotel Alliance (GHA), the alliance of independent hotel brands, has revealed the leading destinations for 2024 and what motivates travelers to travel to these places.
Japan and Thailand have emerged as the most popular destinations, followed by Spain, Canada and Hawaii, according to a survey of its GHA Discovery loyalty program.
The desire to explore new destinations and experiences was the main driver behind travel decisions, the survey found.
Among the regions, Europe was the most preferred region to visit in 2024, while staycations have been booming in Asia, followed by members in China who plan to go on more than five such vacations. This was followed by Thailand and Malaysia, with more than four trips.
Similar to the 2022 study, leisure was the primary driver for travel among GHA Discovery members. Across regions, the majority of participants said they intended to plan one business trip on average and two to four trips for leisure.
The robust rebound of Asian outbound travel has been clear and led by China. Members in China plan to take six to seven leisure trips (an average of 6.8) in 2024, followed by Hong Kong (6.7), Thailand (6.4) and Germany (6.1). Travelers in the Middle East and Africa plan almost the same number of business and leisure trips (4.9 compared to 4).
“Travel is back on all fronts with every region thriving, and despite disruptions in certain markets, we are optimistic for another strong year in 2024,” said Kristi Gole, GHA’s executive vice president of strategy. “Travellers are still willing to pay premium prices to get where they want and to stay in the best hotels, but they now expect the product and service levels to match and want loyalty programs to add value and enhance each stay.”
Destination preferences by region include:
Asia: Traveler’s intent to visit and book trips to Japan, China and Thailand remained the same as in 2023, revealing travelers’ interest in exploring intra-regional destinations.
Europe: Travelers preferred Japan and Thailand for the second consecutive year but replaced their 2023 hotspot of the U.S. with plans to dive deeper into their own region. Spain and Italy emerged as the leading destinations.
Australia and New Zealand: Travelers have been opting for Singapore and the U.K. to travel in 2024, with Sydney emerging as a city hotspot for a staycation. In Europe, travelers preferred Portugal.
North America: Travelers continue to show their preferences to travel to Japan, which was a favorite in 2023 as well. However, China was replaced with getaways in Hawaii, Spain and Thailand. This market has the least interest in staycations, with an average of more than two planned.
Middle East and North Africa: Japan remained a favorite in 2024 as well, but Canada and Oman emerged as the new most preferred destinations in these regions, compared to Italy and Singapore in 2023.
Motivations and inspirations for traveling included:
- Social media: This was the leading source of inspiration, with 75% of participants saying they travel to new places after seeing images on their acquaintances’ posts. Asia, the Middle East, North Africa and Oceania led this trend. In Europe and North Africa, travel magazines are still an important source, but recommendations from friends and family were more influential.
- Family and foodie breaks: In an indication of ‘normal’ demand patterns, following the post-COVID ‘revenge travel’ phase, members seem to be opting to travel with their partners and intimate family trips instead of solo trips or mega vacations with extended family. The trend of foodie breaks has been increasing and has overtaken wellness getaways as the most desired travel experience.
- Influence by loyalty programs: Loyalty program websites and apps are currently the leading choice for travel research and booking across all regions, increasing sharply from 2023. This was followed by online travel agent sites and dedicated review portals, all preferred to brand and hotel sites. This reveals that travelers search from a range of options in one place to save time and effort. When deciding on hotels, the quality of accommodation and the benefits of its loyalty program were the most significant factors, marking a change from 2023 when location, area and price were prioritized.
- Upgrades in demand: Special rates and hotel benefits were the most crucial in-hotel loyalty benefits by members of loyalty programs worldwide. The biggest change was observed in Europe, where discounts were the top pick in 2023, but in 2024, benefits like room upgrades, early check-in and late checkout were valued much more. Across all regions, 70% of elite GHA Discovery members place room upgrades at the top of their preferences, advocating for more availability of this benefit.
Nov 28 2023
Saudi launches biggest ever tourism campaign in China
Saudi Tourism Authority (STA) recently launched its largest integrated travel campaign in China ‘Embark on a Journey of Discovery to Saudi.’
It has been showcased at the Shanghai Bund Waterfront.
It was attended by over 400 trade trade partners, media and influencers, with the Chinese public invited to watch.
It kicked off with a week-long Saudi Tourism Exhibition, a celebration of culture, heritage, and nature last week.
It welcomed over 80,000 visitors.
In addition to the consumer marketing campaign, a series of Saudi experience films have launched on national TV and all major digital China platforms such as Ctrip, Huawei, Mafengwo, and Tencent.
It has the capacity to reach over five hundred million Chinese citizens.
The films intend to showcase what Chinese travelers can look forward to when visiting Saudi.
They can be viewed on VisitSaudi.CN website and STA’s social media channel.
Experiences highlighted include a traditional Bedouin tour, the historic Diriyah, Al Masmak Fortress, the Souk Al Zel and snorkelling in the Red Sea.
There are also tutorials in Mandarin to learn about cultural tips, common gestures, traditional Saudi attire, and how to get an internet connection at the airport.
Fahd Hamidaddin, CEO of the Saudi Tourism Authority, said: ” China is a key strategic market for Saudi Arabia.”
“That’s why we are thrilled to be launching our largest ever integrated travel campaign in the country. “
Saudi has so far welcomed more than 100,000 Chinese visitors in 2023.
It aims to welcome five million Chinese travellers annually by 2030.
“We hope this inspiring new campaign will turbocharge these efforts and continue to drive the sector’s rapid growth.”
The ‘world’s skinniest hotel’ in Central Java
A new hotel in Indonesia is trying to nab the title of being the “world’s skinniest.” But its creator says the project isn’t just about trying to set a world record – it’s about getting international attention for the small town he calls home.
Ary Indra grew up in Salatiga, Central Java. After training as an architect and making his career in Jakarta and Singapore, he felt himself called to return home to Salatiga – and to use his skills there.
There, he found an unwanted piece of land, which no one was willing to develop on due to its odd size. It’s now the home of PituRooms, a seven-room hotel (Pitu is Javanese for “seven”) that measures just 2.8 meters (9 feet) wide.
The building is five floors high, with each of the seven rooms big enough for a double bed and small bathroom with a shower and toilet. Each room has a different feel thanks to local artwork and interiors.
“I want people to experience Salatiga in a new way,” Indra tells CNN. “I own, designed and operate PituRooms with my own team. It has become my new platform to generate a new type of tourism which involves local communities.”
Nov 24 2023
Grand Hotel Kempinski Riga Unveils a Winter Wonderland of Luxury and Tradition
In the heart of Old Riga’s enchanting festive setting stands Grand Hotel Kempinski Riga, a symbol of luxury and hospitality that invites city guests to experience the holiday season in opulent style. Nestled just a short stroll away from the Christmas Market, this Grand Hotel not only boasts a prestigious location but also a festive atmosphere.
For those looking to unwind during the holiday rush, Grand Hotel Kempinski Riga offers an oasis of relaxation at Kempinski The Spa, named Latvia’s Best Hotel Spa 2023 by the World Spa Awards.
To savour the spirit of the holidays, Restaurant Amber is the perfect destination, where city visitors can indulge in an outstanding Festive breakfast or a lavish Christmas brunch. Or join in an opulent Christmas dinner experience at the chic award-winning Stage22 Bar & Restaurant.
Upon the opening of the Christmas Market on 3 December and until 8 January 2024, Riga Christmas Market invites visitors to enjoy festive shopping and a diverse cultural program. Guests can delight in traditional treats, such as mulled wine, gingerbread and smoked meats, and explore Latvian handicrafts for unique Christmas gifts, from mittens and scarves to handmade candles and accessories. Amidst the festive aromas, Riga’s market offers an irreplaceable atmosphere, complemented by the city’s architecture, cultural richness and distinctive cuisine.
Nov 23 2023
Trip.com says Hello Hong Kong with campaign expansion to four Southeast Asian countries
Visitors can also claim a HKD100 F&B voucher
The campaign is part of Hong Kong Tourism Board’s (HKTB) global Hello Hong Kong campaign, which was first introduced earlier this year to encourage travellers to visit Hong Kong. This collaboration marks the first themed marketing campaign between Trip.com and HKTB outside of mainland China after the pandemic, and will see travellers from the four countries enjoy a discount when they make Hong Kong hotel bookings on Trip.com during the promotion period, with no minimum spend requirement.
“Southeast Asian travellers have traditionally enjoyed visiting Hong Kong, as shown by the visitor numbers – in the first nine months of 2023, five of the top eight short-haul visitor arrivals in Hong Kong were from Southeast Asian countries, with visitors from Malaysia growing by more than 90 times compared to the same period in 2022. Our Trip.com data from the same period also bears this out, with the four countries participating in the Hello Hong Kong campaign ranking in the Top 10 markets booking trips to Hong Kong. We are happy to partner the HKTB to welcome more travellers from Southeast Asia to Hong Kong,” said Mr Edison Chen, Vice President of Destination Marketing & Strategic Alliances, Trip.com Group.
Want to attend the renowned Clockenflap music festival or explore Hong Kong WinterFest? Participating in the Hong Kong Marathon, or visiting the city to enjoy the Lunar New Year festivities next year? You can now enjoy savings while doing so!
In addition, travellers to Hong Kong who make their hotel or air ticket bookings through Trip.com can also claim a special ‘Hong Kong Night Treats’ voucher worth HKD100. Visitors will be able to enjoy Hong Kong’s vibrant nightlife and indulge in its culinary treasures with the voucher, available for use in participating restaurants and bars across the city after 6pm – allowing them to take their taste buds on an unforgettable gourmet journey after dark.
The city that buzzes with excitement welcomes travellers who wish to enjoy the many varied delights it has to offer – from world-class events to seasonal celebrations, there’s always something happening in Hong Kong that is fun, tasty or interesting. Come say Hello Hong Kong and discover the many adventures that await!
Hello Hong Kong
Country | Campaign Period | Discount Details |
Malaysia | Now till 20 Jan 2024 | 20% off hotel bookings, capped at MYR64 |
Singapore | 20% off hotel bookings, capped at SGD18 | |
Vietnam | 20% off hotel bookings, capped at VND335,000 | |
Thailand | 16 Jan – 17 Mar 2024 | 20% off hotel bookings, capped at THB480 |
Nov 22 2023
Thailand mulls 90-day visa-free stays for UK, European travellers
In a move to lure more travelers from Europe, Prime Minister’s aide Prommin Lertsuridej said vis-free stays could be extended to up to 90 days.
It is a move to make up the shortfall of travelers from China which has seemingly stalled in recent months.
The Thailand visa-free stay extension would triple the current validity.
It would likely be phased in with a select number of countries.
Local media report these would be the UK, Germany and Scandinavian nations.
It would also apply to Kazakhstan, Uzbekistan, and Turkmenistan.
Europe makes up about 20% of total tourist arrivals to Thailand.
Thailand has so far welcomed nearly three million Chinese tourists which is about one million below its target.
Inbound traffic from China has slowed following a mall shooting which killed a Chinese woman.
Nov 21 2023
Europe’s Hotel Construction Pipeline Shows Slight Year-Over-Year Increases in Project Counts at Q3 2023
In the Q3 2023 Hotel Construction Pipeline Trend Report by Lodging Econometrics (LE), analysts state that Europe’s total construction pipeline currently stands at 1,673 projects/249,264 rooms, up 1% by projects year-over-year (YOY).
The luxury, upper upscale, upscale, and economy chain scales in Europe all show YOY increases in project counts compared to Q3 2022 totals. Luxury projects increased 2% YOY, just ten projects short of the segment’s all-time high, closing the quarter with 139 projects/18,515 rooms. The upper upscale chain scale increased 3% by projects YOY, with 284 projects/46,717 rooms. Upscale projects in Europe are up 3% YOY and account for 26% of projects in the country’s total construction pipeline, settling in at 439 projects/71,178 rooms. Economy projects grew 5% YOY to stand at 157 projects/20,042 rooms at the close of the quarter.
At the end of the third quarter of 2023, there are 759 projects/114,842 rooms under construction. Projects scheduled to start construction in the next 12 months stand at 411 projects/63,154 rooms, while projects in early planning stand at 503 projects/71,268 rooms. Brand conversions in the region are up 15% by projects YOY, to stand at 374 projects/49,893 rooms. Construction starts grew 17% by projects YOY, with 91 hotels/11,436 rooms, and new project announcements (NPAs) also increased at Q3 by 20% YOY by projects, to close the quarter at 107 projects/13,536 rooms.
The United Kingdom continues to have the largest number of projects in the region’s total pipeline at Q3, with 322 projects/44,259 rooms. Germany follows with 201 projects/32,889 rooms, then Portugal with 125 projects/15,055 rooms, and France with 121 projects/13,613 rooms. Next is Turkey, reaching all-time highs of 114 projects/16,907 rooms and increasing 33% by projects YOY.
The European cities with the largest pipelines at the close of the quarter are led by London with 79 projects/14,078 rooms and Istanbul, up 20% by projects YOY with a record 48 projects, accounting for 7,936 rooms. Next is Lisbon, with 37 projects/4,070 rooms, then Dublin with 34 projects and a record 6,492 rooms, and Dusseldorf with 30 projects/5,465 rooms.
Through the third quarter, 241 new hotels, accounting for 32,191 rooms, opened in Europe. The LE forecast for new hotel openings anticipates 99 additional new hotels/13,519 rooms to open by year-end. LE analysts expect new hotel openings will continue to ascend in the coming years, with 356 hotels/48,888 rooms scheduled to open in 2024 and climbing even higher to 406 hotels/56,127 rooms expected to open in 2025.
Source: Hotel Online
About Lodging Econometrics (LE)
For over 25 years, Lodging Econometrics (LE) has been the industry-leading provider of global hotel intelligence and decision-maker contact information. LE custom-builds business development database programs for hotel franchise companies looking to accelerate their brand growth, hotel ownership and management companies seeking to expand their real estate portfolios, and lodging industry vendors wanting to increase their sales. To learn more about our business development programs contact us: +1 603.431.8740, ext 0025 or info@lodgingeconometrics.com.
Contact: Hannah Paoletti
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Nov 20 2023
Indonesia’s new speed rail boosts Bandung tourism
Whoosh, Indonesia’s first high-speed train that runs from Jakarta to Bandung, has resulted in heightened tourist interest in Bandung and the surrounding areas, say Indonesian travel trade players.
Nuning Widya, director of Mentari Tour, said Whoosh itself is now an attraction among domestic and South-east Asian tourists.
The agency will receive a couple of groups with about 100 pax from South-east Asia for a three- to five-day Jakarta-Bandung tour this month. These travellers will utilise Whoosh.
Marintur Indonesia has also started accepting bookings that include Whoosh rides. Its managing director, Hasiyanna Ashadi, said tourists are eager to arrive earlier and experience the new speed rail. Furthermore, Whoosh allows a wider variety of tours to be created on the Jakarta-Bandung route.
However, both leaders expressed concerns about the feeder services that joins the end of Whoosh, bringing passengers from Tegalluar, the last Whoosh stop, into Bandung city. At this point, there are limited feeder services and the schedule is said to be unreliable – travel into Bandung city could run the risk of delays.
To resolve this issue during the ongoing train service trial period, Nuning said her agency would pick guests up from Tegalluar station and rely on the toll road to transport them to Bandung city.
“Travel by toll road is still faster than when clients land in Kertajati International Airport or use buses from Jakarta to Bandung which can take three to five hours,” she said.
A Whoosh ticket is priced from 300, 000 rupiah (US$19), which includes a feeder train service to and from Bandung. A 50 per cent discount is applied for the month of November.
Nuning said that without the fare promotion and with the unreliable feeder train service, her guests would have to pay more to get to Bandung, as an extra fee is applied for the Tegalluar station pick-up by car.
She pointed out that current travel options between Jakarta and Bandung have their own pros and cons. While the cost of a Whoosh plus Tegalluar station pick-up arrangement is more expensive than a Jakarta-Bandung shuttle bus service, which costs US$10 to US$20, travellers would still save on travel time. Whoosh cuts the journey from Jakarta to Bandung from three hours by car to just 45 minutes.
A domestic flight from Jakarta to Bandung is the most expensive option.
In time to come, Hasiyanna believes that Whoosh will attract European and American tourists who enjoy overland trips.
Hasiyanna added: “Whoosh gives more tour options. Overland programmes usually go directly to Yogyakarta or Semarang, but Whoosh gives travellers a chance to stop by Bandung and enjoy the surrounding areas.”
Jongki Adiyasa, executive director of Ina Leisure Tour and Travel, hopes that the speed rail will soon extend across Java and include routes to Surabaya.
“It would be a game changer for Indonesia, and an important force in leading the development of Indonesia’s tourism sector,” he remarked.
Whoosh commenced commercial operations at the start of October, offering 600 seats across three classes. Its maximum speed is 350kph. Starting from Halim railway station in East Jakarta, Whoosh passes through Karawang and Padalarang stations before stopping at Tegalluar on the outskirts of Bandung City.
Indonesian president Joko Widodo hailed it as “a symbol of Indonesia modernisation in public transport that is environmentally friendly”.
Nov 20 2023
ITE Hong Kong Travel Expo to fully recover in June 2024
The annual HKITE, which in 2023 recovered to 80% pre-pandemic level, will next be held from 13 to 16 June 2024 in 5 halls from 1A to 1E of Hong Kong Convention & Exhibition Centre.
Using 4 halls, ITE2023 with two trade days and two public days drew 499 exhibitors with 90% from abroad; 5932 trade visitors with 25% from China and Asia; and 55929 public visitor majority premium FIT.
With some 150 booths, mainland China staged the largest pavilion, and there was also an official pavilion from South Korea.
ITE covers major outbound markets! In 2019, Hong Kong spent US$26.9 billion on international tourism and ranked the World’s 12th and Asia’s 3rd largest source market; and ITE drew some 3000 buyers and trade visitors from Guangdong and other parts of mainland China.
Recovering strongly in 2023, Hong Kong between Jan and Aug saw air-ticket sales reached HK$12.23 billion, up 279% over 2022; and residents made 42.7 million departures with 20.3 million between June and August; the city’s outbound to Japan from January to September totaled 1.48 million which back to 89.3% of 2019, and to Thailand between January and August totaled 0.722 million which back to 77%!
ITE2023 public visitor survey in late April collected over 2100 replies, found pent-up travel demand strong and sustainable: (a) 70% prefer FIT and 22% package tour and FIT; (b) over 70% each to spend more on traveling and taking 3 or more outbound holiday in coming year; (c) well educated as nearly half with university education etc.
Thus, ITE a proven and effective platform for promoting and selling of travel products for summer and beyond to important markets of, say, Hong Kong SAR and southern China.
A special offer to all ITE2024 exhibitors. By sharing government subsidy, any exhibitor confirming participation and make full payment within deadlines can enjoy Early Payment Discount from 15% (before 30 Dec 2023) and 10% (before 29 Feb 2024).
Nov 20 2023
Japan could implement TB testing for inbound arrivals
It is not bringing back Covis-19 testing but for pre-arrival tuberculosis screening.
Officials may implement tuberculosis screening for long staying travelers from six countries, health minister Keizo Takemi said.
These are China, Indonesia, Myanmar, Nepal, the Philippines and Vietnam.
These countries have the most travellers diagnosed with TB when in Japan.
TB testing could be implemented from next fiscal year, the minister said.
“We are making final arrangements to start the TB testing system next year,” Takemi said.
It would apply to travellers staying three months or longer in Japan, which are mostly for work or study programmers.
TB is the second biggest infectious killer after Covid, according to the World Health Organization.
It claimed 1.3 million lives last year.
Nov 20 2023
Free messaging on Lufthansa’s European flights
Good news for passengers who also want to be reachable above the clouds. From mid-January 2024, Lufthansa will offer unlimited free messaging on its short- and medium-haul flights.
Travellers will then be able to send and receive as many messages as they like, including photos, on their own smartphone or tablet during the flight on aircraft of the A320 family that have WLAN – all free of charge!
For all other Internet packages on board, such as streaming, the tariff will also be reduced by almost 50 per cent from mid-January.
“Lufthansa is investing around two billion euros in product and service improvements. In the process, we have implemented and planned many large, medium, and also smaller initiatives that make travelling with Lufthansa an even better experience,” says Heiko Reitz, CCO Lufthansa Airlines. “One great example is Free Messaging. I am pleased that our guests will in future be able to stay in touch with their relatives or business partners above the clouds – free of charge.”
The prerequisite for using the new free service is logging into FlyNet with a Miles & More service card number or with an e-mail address registered with the Lufthansa Group Travel ID. A new login or registration is also possible during the flight.
Nov 17 2023
VisitBritain preps for first trade mission to China since 2019
Led by Chairman Nick de Bois CBE, Destination Britain China and North East Asia takes place from 22 to 24 November in Shanghai.
It brings together 43 UK tourism suppliers from across Britain with 69 top buyers from China, Hong Kong, Japan and South Korea for business networking
More than 2,000 one-to-one business appointments are scheduled during the three-day trade fair.
Travel buyers will have the chance to connect with UK tourism suppliers to learn about the latest products.
Many of the suppliers are attending the event in China for the first time, including hotels, visitor attractions, DMCs and sightseeing operators.
VisitBritain Chairman Nick de Bois CBE said: “This is a timely and valuable opportunity to boost the recovery from this incredibly important visitor market.
“This mission marks a major milestone for us to reconnect with the travel trade across China and North East Asia.”
“With Britain back on China’s Approved Destination Status list, this trade mission is also a valuable chance to promote our welcome and to hear first-hand from buyers.”
Delegates and media will hear about international travel market trends alongside seminars from VisitScotland, UK Visas and Immigration, Kendal Mountain Film Festival and Virgin Atlantic Airways.
VisitBritain will also be showcasing its GREAT Britain ‘See Things Differently’ campaign.
While airline routes and seat capacity from China are recovering well, flight bookings from China to the UK are currently tracking at about 50% of 2019 levels.
This is however a significant improvement from January when bookings were just 6%.
Nov 17 2023
Hilton Named No. 1 Best Place to Work in the World
Recognition marks the first time a hospitality company has topped prestigious list
For the first time ever, Hilton has been named the No. 1 World’s Best Workplace by Fortune magazine and Great Place to Work. This recognition – the culmination of eight consecutive appearances on the “World’s Best” list – also marks the first time a hospitality company has achieved the top honor in this best-in-class program.
“Around the world at Hilton, our 460,000 team members are united by a common purpose: to fill the earth with the light and warmth of hospitality. That purpose was formed more than a century ago, when Conrad Hilton set out to change the world through travel. He built this company on the noble premise that Hilton could be a force for good in the world, and famously urged us all to think big, act big, and dream big,” said Chris Nassetta, president and CEO, Hilton.
Hilton, along with the Hilton Global Foundation, also announced today that it will launch Hilton Cares – a program that will provide $500,000 in scholarships and financial assistance for both team members and members of the community passionate about building and growing careers in hospitality. Applications will open in early 2024.
Laura Fuentes, chief human resources officer, Hilton： “Today’s recognition reinforces what employees are looking for – a workplace culture that helps them reach their full potential.”
Four Pillars Supporting a Great Place to Work
In building a fully human experience at work, Hilton focuses on a framework of four pillars, including:
Inclusion: Hilton is committed to an equitable and welcoming workforce that represents a broad range of cultures, backgrounds, and viewpoints representative of the guests and communities it serves. Fair360 welcomed Hilton into its Hall of Fame in 2022, following the 2021 No. 1 ranking on the organization’s Top 50 Companies for Diversity list.
Wellness: As part of its Thrive at Hilton platform, Hilton proactively supports team members in caring not only for themselves, but also for those closest to them. In 2022, the company launched its industry-leading Care for All caregiving initiative, a robust platform of tools and resources to support the mental wellness and caregiving needs of team members.
Growth: Hilton prides itself in providing opportunities where team members come for a job but stay for a career. Educational opportunities include complimentary courses through Hilton University, upskilling for people leaders, debt-free education through the company’s partnership with Guild, and Lead@Hilton leadership and development programs.
Purpose: For more than a century, team members have helped fulfill Conrad Hilton’s founding vision to spread the light and warmth of hospitality throughout the world. Even during the challenges of the COVID-19 pandemic, Hilton’s team members never lost sight of that purpose and found ways to use their diverse talents to deliver exceptional guest experiences, to have a positive impact on communities and to help bring moments of joy and kindness to life through travel.
To determine the World’s Best Workplaces each year, Great Place to Work invites companies to take part in a rigorous, data-based model that quantifies the employee experience. The process includes soliciting employee feedback through surveys, collecting data about company culture and workforces and achieving certification status. From there, companies must be identified as outstanding global employers by appearing on at least five Best Workplaces™ Lists in Asia, Europe, Latin America, Africa, North America, or Australia during 2022 or early 2023.
This recognition is a result of positive feedback directly from team members among a workforce spanning 460,000 people across 124 countries and territories. In addition to the World’s Best Workplace honor, earlier this year Hilton was named the Best Workplace for Women in the U.S. and is honored to have been recognized throughout 2023 as the No. 1 Best Workplace in multiple countries, including Argentina, Austria, China, Dominican Republic, France, India, Italy, Peru, Portugal, Switzerland and Uruguay. In total, Hilton has been recognized on more than 450 Great Place to Work lists since 2016. Read more about Great Place to Work’s Methodology here.
For more information on Hilton’s expansive team member benefits, its award-winning workplace culture and the many kinds of jobs available, visit jobs.hilton.com.
Nov 15 2023
Macau needs visitor experience ‘ecosystem’: gaming ops
Macau casino concessionaires have been asked to invest billions of U.S. dollars into non-gaming activities and in bringing in more customers from overseas, but for the city to be able to attract a greater number of international tourists, it needs to create a “visitor experience ecosystem” that encompasses a number of stakeholders.
That is according to Frank McFadden, chief operating officer for gaming and hospitality at SJM Resorts SA, the Macau-based concession-holding entity of SJM Holdings Ltd.
“We need to improve the experience for international visitors, and that only works if we have an ecosystem that ensures a harmonious experience,” stated Mr McFadden.
“All the elements, from service providers, to transportation, operators and government need to work together to ensure that the ecosystem works and provides a memorable experience” to visitors from overseas, he added. “If one of the parts doesn’t work, the entire ecosystem doesn’t function, despite the individual efforts.”
Mr McFadden was speaking on a panel titled “Pioneering a new Macau”, part of the summit of the MGS Entertainment Show 2023, a casino industry trade exhibition and conference taking place in Macau.
As part of the requirements for the current gaming concessions, the Macau government had asked applicants to work to increase the number of overseas customers served by the city’s casino resorts. The 10-year term of those concessions started on January 1.
Macau’s six casino concessionaires have in aggregate committed to invest MOP118.8 billion (US$14.9 billion) over the course of the permits, with about 91.5 percent – or MOP108.7 billion – to go into non-gaming initiatives.
Hubert Wang, president and chief operating officer of MGM China Holdings Ltd, suggested during the panel session that the operators will have to “tweak and adjust” how they make their respective investments throughout their 10-year concessions. That was in order to “accommodate eventual new trends, challenges and opportunities” that might come up during that period, he said.
“Macau has been doing quite well since the end of the pandemic,” said Mr Wang, adding that operators were aligned with the Macau government’s efforts to diversify the city’s economy, namely via offering more non-gaming elements.
Wilfred Wong Ying Wai, president and executive director of Sands China Ltd, said increasing the duration overnight stays would be an essential element in boosting the city’s tourism industry.
“We’ve updated our offering with new room products” at the Londoner Macao complex, with the average number of nights for overseas visitors now above the previous range, observed Mr Wong.
The executive also said Sands China had about 80 staff in offices across eight different tourism source markets, including South Korea, Japan and Hong Kong, “to promote Macau as a tourism destination and entice visitors to spend more time here”.
Non-gaming, diversification
During the panel, Craig Jeffrey Fullalove, chief financial officer and chief administrative officer at Wynn Macau Ltd, noted that such investments also took into consideration the “significant shift in the market” in terms of customers “that are younger and affluent”.
“We’ve certainly shown commitment towards the goals of non-gaming, economic diversification, and driving more international tourism,” stated Mr Fullalove.
He added: “For us, it’s about focusing on those key capital projects so that we can create a return on investment over an elongated period of time, via non-gaming elements that are going to drive meaningful footfall and visitation to our properties.”
Buddy Lam Chi Seng, executive vice president for the corporate office at Galaxy Entertainment Group Ltd, highlighted the new offerings at the company’s flagship property, Galaxy Macau, as part of the firm’s drive to expand non-gaming revenues.
Although the return on investment for non-gaming projects is not as high as in the gaming segment, “it might attract more and different customers, who will eventually stay longer in the city and contribute to the growth of the Macau tourism market,” said Mr Lam.
One such example, said Sands China’s Mr Wong, was the hosting of concerts in Macau, which were a “crucial part” of the strategy to attract specific customers, such as people from Hong Kong.
“Operators have adapted their strategies to cater to a younger generation and more families, to match to a new pattern of consumption,” noted Mr Wong.
He added that in the case of mainland consumers, “about 40 percent of the visitors in the post-pandemic period are in the ages of 25 to 40, who like to explore a new destination and enjoy a more diversified offering.”
Raymond Lo, senior vice president and property general manager of Altira Macau and Mocha Clubs, at Melco Resorts & Entertainment Ltd, said during the session that the city’s operators had been “careful” about their investment plans, as a way of implementing some capital projects that would support theirnon-gaming initiatives.
“We’ve expanded our sales offices in various markets and adjusted marketing strategies, supported by the launch of innovative products and offerings to match the interests of a younger generation,” said Mr Lo.
MGM China’s Mr Wang said the concessionaires should “avoid overlaps” regarding the investment plans, to make sure that each operator plays to its own strengths.
Source: GGR Asia
Nov 15 2023
Four Seasons Reveals Plan for Second Luxury Hotel in Hangzhou, China
In partnership with Greentown China Holdings Limited, China Resources Land Limited and Hangzhou Metro Development Company Limited, luxury hospitality company Four Seasons will open its second Hotel in Hangzhou, China in 2024.
At the heart of the city’s newest mixed-use development project, Hangzhou Centre Towers, Four Seasons Hotel Hangzhou at Hangzhou Centre will offer a luxury hospitality experience inspired by the timeless elegance of the city’s natural landscape. Characterised by Hangzhou’s islands, historic temples, expansive parkland, freshwater lakes and rolling hills, the Hotel will provide a peaceful contrast to the city’s busy downtown district. The 150,000 square metre (1.6M square foot) complex consists of two 130 metre (426 feet) towers and 8,500 square metres(91,493 square feet) of vibrant outdoor green space throughout.
About Four Seasons Hotel Hangzhou at Hangzhou Centre
To craft spaces that capture and reflect connections between Four Seasons and the dynamic destination of Hangzhou, the Hotel’s architecture will be led by Goettsch Partners and GAD, with interior design by Avalon Collective. Restaurant and bar design will be by AB Concept and Kokai Studios, and landscape design by P LANDSCAPE. Together creating an exquisite setting around every corner, Four Seasons Hotel Hangzhou at Hangzhou Centre will welcome guests with a collection of 214 luxuriously appointed rooms and suites with river and West Lake views ranging from 54 to 300 square metres (581 to 3,229 square feet).
Setting the stage for exceptional luxury lifestyle offerings, Four Seasons Hotel Hangzhou at Hangzhou Centre will feature an array of restaurant, lounge and event spaces. With panoramic city views, the culinary offerings will include a signature Chinese restaurant with five private dining rooms; a glamorous rooftop bar with gardens to enjoy whiskey and artfully crafted beverages; a garden tea pavilion for serene afternoon refreshments and an all-day dining outlet featuring a globally inspired menu with an interactive hot pot experience with live stations for seafood, butchery and snacks.
Well-suited for occasions of all sizes – from concerts and auto shows to intimate celebrations with loved ones – the Hotel’s 2,855 square metres(20,730 square feet) of indoor and outdoor event space, including a 1,290 square metre(13,885 square foot) pillarless ballroom, will set the stage for memorable events and conventions with the service, quality and care for which Four Seasons is so well known.
Offering a respite from one of China’s largest metropolitan hubs, Four Seasons Hotel Hangzhou at Hangzhou Centre will include more than 1,000 square metres (10,764 square feet) of recreation space, which will include an indoor pool, whirlpool, spa and fitness facilities.
Four Seasons Hotel Hangzhou at Hangzhou Centre will be joining the existing Four Seasons Hotel Hangzhou at West Lake as well as a growing collection of properties throughout China including the upcoming Four Seasons Hotel Dalian, Four Seasons Hotel Suzhou and Four Seasons Hotel Xi’an.
Nov 14 2025
Yotel Continues Growth in Asia With Signing of First Malaysia Hotel
YOTEL, in partnership with High Steet Holdings, has announced its debut in Malaysia with the signing of YOTEL Kuala Lumpur, a 290-room hotel located in the heart of the capital’s Central Business District. News of the opening reinforces the brand’s commitment to expanding in the region and globally.
YOTEL Kuala Lumpur will boast a prime location in the Kuala Lumpur City Centre (KLCC) district, in the city’s renowned Golden Triangle. In a sought-after location for business and leisure travellers alike the hotel will be steps away from the iconic Petronas Towers, KLCC’s offices – home to Malaysia’s largest companies – and the KL Convention Centre and shopping centre. The hotel will also be walking distance of Bukit Bintang’s popular shopping and entertainment hub. Moreover, the Raja Chulan Monorail and Bukit Bintang MRT Stations are conveniently close by, connecting guests seamlessly to other areas of the city, and providing links to Kuala Lumpur International Airport.
Plans for the hotel, which will be part of a mixed-use development, include a rooftop pool and bar offering views of the city skyline, as well as signature YOTEL amenities, including the multi-functional dining and co-working space, Komyuniti, a fitness centre and Grab + Go snack station.
Daniel Yip, Partner, High Street Holdings, said “We are extremely honoured and excited to be partnering with one of the hotel industry’s most innovative brands. YOTEL has proven that with its modern and sustainable smart design as well as creative use of technology it is a very attractive brand for guests and real estate owners alike.
Kuala Lumpur is a vibrant city with a wide range of hotel options and the addition of a Yotel will bring a new type of offering to the city centre, which we are confident will attract both business and leisure guests.”
Hubert Viriot, Chief Executive Officer at YOTEL comments: “Following the success of YOTEL Orchard Road and YOTELAir Changi Airport in Singapore, expanding our brands in Malaysia forms an essential part in growing our operating cluster, distribution strategy and brand awareness in Southeast Asia. We are privileged to have been selected by High Street Holdings to operate this new hotel in Kuala Lumpur, which will be a true flagship for our brand, and hopefully the first of many hotels across Malaysia.
Asia continues to be a key territory for our growth, and with Kuala Lumpur joining the pipeline, alongside Tokyo and Bangkok, we are doubling our current footprint in the region and are excited to enhance the portfolio even further”.
ABOUT YOTEL
With 22 properties in sought-after locations globally, YOTEL is for people on the move. People who are experiencing, doing and achieving; Non-Stop. From buzzing cities to bustling airports YOTEL exists to challenge the status quo of the hospitality industry and deliver a different experience for guests through smart design, creative technology, and awesome people. YOTEL is the pit stop for the Non-Stop.
The global hospitality brand is based in London with regional offices in the US and Asia and has a portfolio of three brands: YOTEL (city centre hotels), YOTELPAD (extended stay option) and YOTELAIR (airport hotels). The company operates fourteen city centre hotels in New York, Boston, San Francisco, Washington D.C., Miami, Singapore, Edinburgh, London (2), Amsterdam, Porto, Glasgow, Manchester, and Park City, and six airport hotels in London Gatwick, Amsterdam Schiphol, Paris, Charles de Gaulle, Istanbul Airport (2), and Singapore Changi.
YOTEL’s major shareholders include a controlled affiliate of Starwood Capital Group, the Talal Jassim Al-Bahar Group, United Investment Portugal, and Kuwait Real Estate Company (AQARAT).
YOTEL was originally created by YO! founder Simon Woodroffe OBE who took inspiration from the experience of first-class travel and translated that ethos, language and design into small but beautifully designed rooms. www.yo.co.uk.
Nov 10 2023
Almost Half of All Global Destinations Now Offer Digital Nomad Visas
According to a new analysis by the World Tourism Organization covering 54 destinations, the rise in Digital Nomad Visas (DNVs) has gone hand-in-hand with an increase in digital nomads, with destinations in all regions working to meet the market trend.
Destinations Welcoming Digital Nomads
The UNWTO Brief examines the DNV programmes in seven areas: Application process, Duration of visa, Taxation, Insurance, Accommodation, Minimum income requirements and criminal records check. The brief looks at the background and current state of digital nomadism trends and provides an analysis of existing DNVs worldwide in five regions. Key findings include:
- 47% of destinations offer visas for up to one year.
- 39% of destinations exempt digital nomads from tax payments.
- 17% of destinations do not have minimum income requirements.
- 76% of destinations have online applications for DNV programmes.
- 80% of destinations process applications within one-month period.
- Only 6% of destinations have no visa fees for application.
Embracing the future of work
A DNV allows individuals to live and work in a foreign country while maintaining employment or conducting freelance work for employers or clients in their home or another country. With this visa, digital nomads can continue their professional pursuits while embracing the opportunity to immerse themselves in the host destination’s unique lifestyle in line with much of the trends of the future of work. Furthermore, destinations use DNVto attract professionals from creative and technology areas to stimulate these areas nationally.
Flexibility and digital access key
At the same time, the UNWTO Brief highlights the key considerations for destinations when offering or expanding their DNV programmes:
- Digitalization of destination: Due to the importance of well-connectivity and productivity, the host destinations tend to invest in robust digital infrastructure. High-speed internet, co-working spaces, and comfortable accommodations are available to facilitate optimal remote work conditions.
- Balancing Work and Lifestyle: By offering a flexible visa framework, host destinations empower digital nomads to create the work environments while immersing themselves in local culture and lifestyle.
- Future Impact Assessment: The brief underscores the importance of establishing impact assessment for DNV programmes as a new mechanism.
About The World Tourism Organization (UNWTO)
The World Tourism Organization (UNWTO) is the United Nations specialized agency fostering tourism as a vehicle for equal, inclusive and sustainable development. Working with its Member States, international organizations and the private sector, UNWTO promotes safe and seamless travel for all. UNWTO also works to make tourism the foundation of trust and international cooperation and a central pillar of recovery. As part of the wider UN system, UNWTO is at the forefront of global efforts to achieve the 2030 Agenda for Sustainable Development, including through its ability to create decent jobs, promote equality and preserve natural and cultural heritage.
Nov 9 2023
West Java Airport is now fully operational
Kertajati International Airport (KJT) is making West Java more accessible. The airport is now fully operational as the entry point to Indonesia’s West Java, with all commercial airlines having moved operations from Husein Sastranegara Airport in Bandung.
Located in Majalengka, about 90-minute drive away from Bandung, KJT is the second biggest airport in Indonesia, after Jakarta’s Soekarno-Hatta International Airport, with 26 aircraft parking stands and a capacity of 5.6 million passengers a year.
The airport supports 16 daily domestic flights by Super Airjet, Citilink, and Indonesia AirAsia, regional flights to Kuala Lumpur by Malaysia Airlines and AirAsia, and Umrah and Haj services.
With the ability to accommodate larger, wide-bodied aircraft, the new airport is expected to help speed up economic development in eastern West Java and northern Java. Local travel trade also anticipates a boost to tourism for Bandung and the surrounding areas.
Budijanto Ardiansjah, chairman of the Association of the Indonesian Tours and Travel Agencies (ASITA) West Java Chapter, said KJT will help to spread travel demand beyond Greater Bandung and encourage the “development of areas like Cirebon, Indramayu and Majalengka, which have (tourism) potential”.
Exotic Java Trails’ owner Daniel Nugraha added that AirAsia’s twice weekly flights will enable the creation of four- or five-night packages that take guests to Cirebon and Kuningan before entering Bandung from Majalengka.
Daniel said: “With the government’s plans to attract international direct flights, including from Singapore and the Middle East, the opening of the airport is expected to attract traffic to and from places like Semarang and Pekalongan in the north cost of Java (belonging to the Central Java province).”
However, more efforts to promote the gateway are needed, as Whoosh, the new Jakarta-Bandung speed rail service, offers a quick alternative; the latter is able to cut travel time from three hours to less than an hour.
Daniel said: “The West Java government have never conducted any (tourism) promotions. It is crucial to do a roadshow in the target markets together with the regency governments around the area and industry players, because (very few) people know about Kertajati and Majalengka.”
He added that promotions are even more crucial since Whoosh has made Jakarta a more appealing gateway to Bandung and West Java. Whoosh could be a “new attraction that (tourists) want to try”.
Exotic Java Trails has a couple of groups from Malaysia taking at least a one-way trip on Whoosh, with more booking up to February 2024.
Budijanto, who expressed concerns that the new airport was still lacking in facilities, such as restaurants and hotels, also urged “the regency governments and travel related industries in the surrounding areas to be active in developing and grabbing the markets”.
Nov 8 2023
Langham Hospitality Group expands partnership with Amadeus
Hong-Kong based Langham Hospitality Group (LHG) has selected Amadeus’ digital media solution to increase brand awareness and bookings at its properties.
Amadeus’ customised, data-driven approach will allow Langham to showcase and market its offerings across a variety of online channels to reach new travellers and targeted audiences.
The latest addition of digital media will empower Langham hoteliers to make more informed decisions based on the latest market insights, ensuring strategic growth. LHG has already been utilising Amadeus’ Demand360 & Agency360 business intelligence solutions, along with Travel Seller Media, and Delphi sales and catering software.
Shane Pateman, senior vice president, sales & marketing, LHG, commented: “We want to put the traveller at the centre of what we do, and we are confident our partnership with Amadeus will help us reach our guests and new audiences with targeted, relevant offers at the right time, on the right channel.”
“With the insights gathered, Langham will be able to better understand its core audiences and identify booking trends and traveller preferences to deliver relevant and compelling advertisements that drive revenue,” added Maria Taylor, head of commercial, Asia-Pacific, hospitality, Amadeus.
Nov 7 2023
First homegrown China cruise ship unveiled
The Adora Magic City was unveiled in Shanghai.
It is the first of its kind to be entirely constructed in China.
The 135,500 ton ship can accommodate over 5,000 guests.
The ship is based on a design initially developed by Carnival Corp and Fincantieri during a partnership with China State Shipbuilding Corporation (CSSC).
It was based on Carnival’s Vista class ship design.
It has been in the planning since 2018.
The China cruise ship houses 26 restaurants and bars, a duty-free retail mall and a brewery.,
There is a large entertainment venue and kids activities.
The ship officially begins international cruises in January 2024.
A sister ship is now under construction.
Nov 6 2023
Philippines unveils updated travel app for visitors
The Department of Tourism (DoT) and the Tourism Promotions Board (TPB) Philippines have released the upgraded Travel Philippines app.
This enhanced digital platform aims to provide a more convenient way travellers can experience the beauty, culture, and adventures that the destination has to offer.
The Travel Philippines app is a handy resource of travel information, where travellers can use it to plan their journeys across the country, access travel deals and promotions, and manage digital travel documents. Real-time chat support will also be available.
The app will provide a wealth of information and multimedia assets for their respective regions and provinces – this includes hundreds of accommodation options, attractions, immersive experiences, and essential services. It will also be updated every month.
“The Travel Philippines app is a milestone for Philippine tourism as the whole country has come together to create and promote its enhanced version,” said TPB’s chief operating officer Margarita Montemayor Nograles.
DoT’s secretary Christina Garcia Frasco commented that the travel app will help “spur tourism activities across all spheres of the industry recognising its massive contribution to our economy” and ensure that “the benefits of tourism spread to the farthest reaches of our country, and create more opportunities for employment and livelihood for our fellow Filipinos”.
Nov 6 2023
Singapore Changi completes T2 terminal expansion
After three and a half years, it opened ahead of schedule and increases the airport’s capacity to a potential 90 million passengers a year.
T2’s design has a nature-inspired theme, with wall finishes mimicking natural landforms.
In T2’s departure hall is a 14-metre-tall digital display, dubbed The Wonderfall.
Inside the departure transit area is brand-new garden Dreamscape, with an array of plants which are enhanced by a ‘digital sky’ which changes its colours depending on the time of day.
The T2 expansion project has added more than 21,000 square metres to the terminal building for additional infrastructure, new systems, and more retail unites.
Additionally, the number of automated check-in kiosks and bag drop machines have almost doubled.
The immigration halls have also been expanded to support additional automated immigration lanes.
T2 is also the first terminal in Changi to have automated special assistance lanes for travellers with disabilities and young children at both arrival and departure immigration.
A new early baggage storage system has also been installed.
There are currently 16 airlines operating at T2, connecting to 40 cities.
Almost 10 million passengers have been served at T2 since May 2022 when the terminal’s arrival south wing was first reopened.
During September 2023, passenger traffic at Changi Airport was about 90% of pre-pandemic levels.
Nov 3 2023
Korean Air-Asiana airline merger moves closer
Asiana Airlines has finally taken a big step to a long-delayed airline merger with Korean Air
Asiana board of directors agreed to sell its cargo business.
This will pave the way to getting antitrust approval from foreign regulators such as the EU.
Korean Air has now delivered a new plan to the EU for review.
The European regulator is expected to make a decision on it by January 2024.
The airline merger still requires approvals from the US and Japan.
Korean Air first made the move to acquire Asiana three years ago as it was struggling to stay afloat during the pandemic.
Getting approvals from regulators overseas has been a long, drawn out process.
Korean Air believes this move will finally open the doors to a takeover.
“We will keep negotiating with authorities from the US and Japan, and hope to finalise the screening procedure by early 2024,” a Korean Air spokesperson said.
Korean Air has also offered to divest flying rights to four European cities – Frankfurt, Paris, Rome and Barcelona.
Nov 3 2023
Thailand gets closer to legalised gambling
Thailand’s long-standing resistance to the legalisation of gambling and casinos looks like it will be consigned to the past after a proposal to create a review committee to look into reforming existing policy passed with no objections from Members of Parliament.
Currently, Thailand legislation prohibits ‘land-based’ casinos under the Gambling Act 1935, limiting betting to horse racing and government-sanctioned lotteries.
The 60-strong committee will investigate existing policies and evaluate the potential of entertainment complexes with integrated casinos to boost the economy and tourism with a suggested 30 per cent tax on licensed premises, which could raise up to 100 billion baht (US$3 billion) per year.
According to the Bangkok Post, the complexes would be located in five possible spots drawing from either Pattaya and Bangkok in central Thailand; Chiang Mai and Chiang Rai in the north; Udon Thani, Ubon Ratchathani or Khon Kaen in north-east Thailand; and Krabi or Phuket in southern Thailand.
However, there has been some pushback from the travel and tourism industry.
Association of Thai Travel Agents president, Sisdivachr Cheewarattanaporn, through the Bangkok Post, expressed his concerns about the corruption that often comes with legalising gambling and that the entertainment complexes would be the preserve of only small groups of operators.
Bhummikitti Ruktaengam, the Phuket Tourist Association’s advisory chairman, also commented that the island does not need to add casinos to its infrastructure because it is already well-positioned as a popular destination for international tourists, with plenty of unique selling points.
Bhummikitti, instead, suggested that entertainment complexes should be limited to second-tier cities to drive up tourism for the rest of the country.
The development shows the urgency of Thailand’s need to rebuild its economy as it flip-flops between the goal of becoming a high-end luxury destination for affluent travellers and focusing away from backpackers and economy tourists – and comes hot on the heels of last year’s controversial relaxation of cannabis laws and the recent announcement of permanently extended opening hours for bars and clubs.
Nov 3 2023
Thailand waives tourist visas for Russia, India, and Taiwan
From 1 November 2023 to 30 April 2024 for Russian tourists, and from 10 November 2023 until 10 May 2024 for Indian and Taiwanese tourists.
From today until 30 April 2024, holders of Russian passports or travel documents will be entitled to a tourist visa exemption for a 90-day stay in Thailand, up from the original 30 days.
For Indian and Taiwanese citizens, they will be granted a temporary visa exemption for a 30-day stay on tourism purpose in Thailand, effective from 10 November 2023 until 10 May 2024.
The latest stimulus visa schemes for tourists from Russia, India and Taiwan followed the temporary tourist visa exemption implemented for tourists from China and Kazakhstan, effective from 25 September 2023 to 29 February 2024.
Nov 2 2023
New Asia Pacific flights fuel United’s largest winter expansion
Highlights include the first direct Manila flights from the continental US by an American carrier.
United is also the only airline flying between the US and Christchurch, New Zealand, starting this December.
United will also be the first US airline to return to Beijing when service from San Francisco resumes on November 9.
In total, the airline will fly to more than 110 international destinations.
It represents a 25% increase versus last year, and the largest winter expansion in its history.
Other new Asia Pacific flights include Auckland, Brisbane, Hong Kong, and Tokyo/Narita.
There will be daily service to Beijing and Shanghai and extended service to Athens, Barcelona, Rome and Paris.
Tickets are on sale on United’s mobile app and united.com.
“We continue to find new ways to bring our customers the locations and schedules they want,” said Patrick Quayle, United’s SVP of Global Network Planning.
Due to big demand United’s transpacific schedule of Asia Pacific flights is 94% larger this winter.
It marks the addition of 15 daily non-stop flights across the Pacific region.
It is the largest South Pacific expansion in history, adding over 40% more flights to Australia/New Zealand for winter.
It adds up to 66 flights per week.
Nov 1 2023
More than 3,100 hotel rooms being built in Macau as of Sept
There were 3,137 hotel rooms being built in Macau as of the third quarter of 2023, according to official data from the government disclosed on Tuesday.
The figures show there were eight hotel projects under construction and a further eight undergoing government approval as of the three months to September 30. They would together provide the Macau market with 4,445 new hotel rooms. The data did not give estimated completion dates for the new hotel projects.
According to the Macao Government Tourism Office, there were 147 hotel establishments in Macau as of September this year, providing 48,325 rooms. That was a 1.4-percent increase compared with the preceding quarter.
Most of the new supply already being built will be on Cotai, where two new hotels, offering 2,808 rooms in aggregate, are being developed. Another 329 rooms are being developed on the Macau peninsula.
The eight hotels awaiting government approval – six located in Macau, and one each in Taipa and Coloane – will offer a total of 1,308 rooms.
The number of hotels on Cotai has been increasing since the easing, early this year, of travel restrictions related to Covid-19.
In early April, Melco Resorts & Entertainment Ltd had an opening for a new hotel tower at Studio City, called the Epic Tower. The W Macau hotel tower, also part of Studio City’s Phase 2, opened in early September, offering 557 guest rooms.
The Raffles at Galaxy Macau hotel tower had a soft opening to the public in mid-August. The property is part of Phase 3 of the Galaxy Macau complex, a property promoted by casino operator Galaxy Entertainment Group Ltd.
Andaz Macau, the second of the two new hotels in Phase 3 of the complex, launched on September 15, offering 700 rooms and suites.
Source: GGR Asia
Oct 31 2023
Mohegan Inspire on track for 4Q opening
Phase 1A of Mohegan Inspire Entertainment Resort in Yeongjong Island, South Korea, is inching closer to its completion date, and is on track to open by 4Q2023.
This phase includes three five-star hotels with more than 1,200 keys; a 15,000-seat indoor multipurpose arena; a variety of business events spaces, including a banquet hall for 4,000 guests; a shopping, dining and entertainment complex; an indoor water park that will operate year-round; and an outdoor family theme park. The foreigner-only gaming facility is expected to be ready early 2024 upon the acquisition of licenses for operation.
When asked why Mohegan looked to South Korea for its first international expansion, Michael Jensen, chief marketing officer, shared: “Korean culture is currently resonating around the world, and there was a great opportunity that (surfaced) in South Korea. The local government and community are supportive of, and promote tourism. There is also high tourism demand in Asia.”
Mohegan, the parent company of Mohegan Inspire Entertainment Resort, currently owns and operates seven integrated resorts in the US and Canada.
The new multi-billion-dollar project stands next to Incheon International Airport, providing corporates from neighbouring countries a new event destination, noted Jensen. Those familiar with Mohegan’s properties in the US will also be part of the initial targets.
To market its extensive business events facilities, Jensen shared that the “all-in-one destination” has partnered with major platforms such as Cvent and 1000Meetings to make it easier for planners to look up the integrated resort’s facilities and attractions.
And, as the opening approaches, Jensen shared that branding and marketing campaigns, as well as other promotional offerings for stays and dining opportunities, will be released over the course of the next few months.
Event planners who choose Mohegan Inspire Entertainment Resort will also see that Incheon has a lot to offer, added Jensen.
Within a 30-minute radius, additional attractions and teambuilding activities include a yacht tour, or cycling around Yeongjong island. Seoul is also merely an hour away, and can be easily accessed.
Mohegan Inspire Entertainment Resort, which will have four phases of business expansion, is being billed as the largest resort in north-east Asia.
Details of the expansion plans and timelines are not available at press time, according to Jensen.
Oct 30 2023
Accor’s global leadership position in the increasingly popular extended stay market growing
Accor, a world-leading hospitality group, today shared an update on its market leading position in the global extended stay, serviced apartments and private rentals segments including exciting new destinations for its Novotel Living brand.
With more than 380 extended-stay hotels under 14 global brands, Accor is the world’s largest player in the category (outside the United States), with a high concentration of properties across Europe and Asia.
“With new travel habits taking hold and more people seeking out longer stays, Accor has continued to do what we do best – lead the markets where we have deep roots, strong relationships, and a powerful presence – such as Europe, the Middle East and AsiaPacific,” said Jean-Jacques Morin, Accor Deputy CEO and Premium, Midscale and Economy Division CEO.
“Over the past couple of decades, Accor has established solid bench strength in our extended stay portfolio with many of our flagship brands – from Adagio, which is Europe’s market leader in the aparthotel industry, to stylish serviced residences across our luxury and lifestyle portfolios. With one of the fastest-growing extended stay networks in the industry, and robust demand for our popular premium to midscale brands such as Novotel Living, we will continue to push the boundaries in creating innovative places where our guests can live, work, and play.”
The global extended stay hotels market is currently valued at approximately USD 54.5 billion and projected to reach USD 166.5 billion by 2032, as measured by Future Market Insights, predicting a compound annual growth rate (CAGR) of 11.8 percent over the next ten years.
“The escalation of demand for extended stay properties is a global phenomenon, driven by a demographic shift among travellers who are taking longer trips, mixing business with leisure, and exploring destinations more fully,” said Morin.
“At Accor, we offer an unmatched portfolio of extended stay brands to service any traveller type and ensure that the brand experience of each remains true.”
Oct 30 2023
Sri Lanka is granting free tourist visa entry for travelers from seven countries
In order to boost inbound Sri Lanka tourism, free tourist visas will be issued through March 31, 2024 under a pilot scheme.
It is a move to boost tourist numbers with a goal of reaching five million arrivals by 2026.
Following a severe financial crisis last year, Sri Lanka tourism has rebounded, welcoming over one million tourists so far this year.
The top market is India, followed by Russia, according to the Sri Lanka Development Authority.
Sri Lanka tourism spending reached $1.3 billion in the first eight months of 2023.
Oct 27 2023
Marriott International to Expand Luxury Portfolio in Vietnam With Signing of JW Marriott, the Luxury Collection and Ritz-Carlton Reserve Resorts
Marriott International, Inc. has announced the signing of agreements to open three new luxury resorts in Vietnam. The signings mark the expected debut of two new brands into Vietnam – Ritz-Carlton Reserve and The Luxury Collection on Hon Thom Island in Phu Quoc. Additionally, Marriott also announced Vietnam’s third JW Marriott Hotel set for Trang An, the UNESCO World Heritage destination in northern Vietnam.
The agreements were signed by President and CEO of Marriott International Anthony Capuano during a recent visit to the country. He was joined by President for Asia Pacific (excluding China) of Marriott International, Rajeev Menon, and Area Vice President for Thailand, Vietnam, and Cambodia, Jakob Helgen. Chairman Vu Quang Hoi from BITEXCO Group and Chairman Dang Minh Truong from Sun Group also oversaw the signings during two ceremonies that took place in Hanoi and Phu Quoc.
Rajeev Menon, President for Asia Pacific (excluding China) of Marriott International: “Vietnam is a growing market for luxury travel, with rising demand from both international and domestic sectors. “
JW Marriott Trang An Resort & Spa
Nestled amid lush wetlands and verdant hills, this luxury retreat includes plans for 150 spacious rooms and suites, plus a collection of 35 one- and two-bedroom villas, with options for private pools. Plans for the resort also include two restaurants, a café, lobby lounge and two bars, while leisure facilities are expected to include two pool zones, the brand’s signature Spa by JW with six treatment rooms, a fitness center, kids’ club with outdoor playground, and a recreational activity center. In addition, the hotel is slated to feature 850-square meters of event space, comprising a 500-square meter ballroom and two meeting rooms.
The Luxury Collection Resort, Hon Thom Island
The Luxury Collection brand is slated to open in 2029. Located on the northwest coast of Hon Thom Island, this luxury resort expects to feature 305 rooms and suites, ranging from 50 to 250 square meters and includes family accommodations. Plans call for two pool areas, a kids’ club, activity center, fitness center and a spa with seven treatment rooms, whirlpools, saunas and steam rooms. Six restaurants and bars will offer diverse dining options, and 1,690 square meters of flexible event space includes a 900-square meter ballroom and three smaller function rooms. Sun Group also owns the JW Marriott Phu Quoc Emerald Bay Resort & Spa.
Ritz-Carlton Reserve, Hon Thom Island
Anticipated to open in 2028 and slated to be designed by Bill Bensley, the new Ritz-Carlton Reserve is set to offer a complete escape and immerse visitors in a private world of luxury and natural beauty. Located on an intimate estate close to the south tip of Hon Thom Island, with stunning sea views of Phu Quoc’s southern archipelago, the resort expects to offer a curated collection of 40 pool villas. Plans also include two resort pools, a spa, salon, fitness center, three restaurants, three bars and Jean-Michel Cousteau’s Ambassadors of the Environment educational program for kids, which will feature a two-story activity center and garden. The resort is also slated to feature a 300-square meter event space suitable for beach front weddings. This resort is also owned by Sun Group.
Hon Thom is home to a wealth of natural wonders, set in turquoise seas just off the south coast of Phu Quoc, and is connected to the main island by a breath-taking cable car. Trang An is located approximately 90km east of Hanoi and is famed for its sugarloaf mountains, rice fields, caves, rivers and wetlands, as well as its historical temples and palaces. This is Southeast Asia’s first dual World Heritage Site.
Oct 27 2023
Hilton Expands Franchise Model in Greater China to Include DoubleTree by Hilton Brand
The company has unveiled 19 new franchise projects across its Hilton Garden Inn and DoubleTree by Hilton brands.
Hilton has revealed its plan to extend its franchise model into the upscale full-service category in Greater China with the inclusion of the DoubleTree by Hilton brand.
The company has unveiled 19 new franchise projects across its Hilton Garden Inn and DoubleTree by Hilton brands.
These projects also include signings and upcoming agreements in emerging destinations and important cities such as Beijing, Nanchang, Shanghai, Haikou and Zhangzhou.
Hilton senior vice-president of development for Asia Pacific Clarence Tan said: “Our deep understanding of evolving market trends and owner preferences has been central to our successful partnerships worldwide. As we ride the continued wave of travel recovery across Asia Pacific, franchising is poised to become an increasingly important business model in this region.
“The extension of our franchise model with the addition of DoubleTree by Hilton, alongside Hilton Garden Inn, widens the spectrum of opportunities for developers and owners, enabling them to leverage Hilton’s industry-leading brands, strong commercial engines and robust network effect to drive growth in the region’s upscale full-service hotel sector.”
Hilton stated that franchising accounts for over 90% of its portfolio in the Americas and drives most of its global expansion strategy.
Oct 25 2023
Philippine’s Hotel 101 goes global
Philippine hotel owner and management company, Hotel 101 Group, gains a global foothold with investments in new hotels to be built in Japan, Spain and the US.
The 482-key Hotel 101 Niseko has started construction on a 1.7-hectare site in the ski destination of Hokkaido in Japan. Another purchase, a 6,593m² site in Spain, will stand the 736-key Hotel 101 Madrid.
The brand will soon be in California, one of the 10 sites being eyed in the US as part of the long-term vision to have 500,000 across the globe by 2040, Hotel 101 Group general manager, Gel Gomez, said in an interview during the Philippine Tour Operators Association’s Philippine Travel Mart 2023.
Double Dragon Corp, the parent company of Hotel 101 Group, has purchased an office space of PLUS Building at Cecil Street in Singapore, which is Hotel 101 Global’s international corporate office and global sales hub.
In the Philippines, Gomez said Hotel 101 Group is already expanding briskly with several hotels in metro Manila, and soon in Davao, along with pipeline projects in Palawan, Bohol, Baguio, Libis and Cebu. A 1,001-key hotel in Boracay has been put on hold.
The Hotel 101’s hybrid ‘condotel’ business model has only one type of room unit for a uniform worldwide inventory through direct development, joint venture and licensing.
Its signature 21m² Happy Room – with an AI-generated banig or traditional handwoven mat design symbolising home, joy and technical advances – has a simple layout with work desk, mini kitchen, and other amenities for the mid-end business and leisure market.
The rooms are pre-sold, with owners assured of a percentage gross revenue while Hotel 101 Group handles all aspects of managing the hotel, including renovation, dynamic pricing and marketing.
The group, which also plans to expand in Asia, has announced that its pioneering ‘condotel’ concept has already been filed and the Hotel 101 trademark and country specific domains have been secured in various countries.
Oct 24 2023
HUALUXE Hotels and Resorts and Brand Ambassador Jingting Bai Invite Guests on An Immersive Journey of Traditional Chinese Elegance
HUALUXE Hotels and Resorts, joined by brand ambassador Jingting Bai and three esteemed cultural heritage practitioners, recently came together at HUALUXE Beijing Xinan for a captivating brand experience event, “Embracing Chinese Culture with HUALUXE”.
“I am delighted to gather with everyone at HUALUXE and serve as the brand ambassador. It is a great honor to personally experience the charm of HUALUXE Hotels’ ‘One Stay, One Heritage’ mission. It is both a cultural experience and an immersive journey into the rich history behind this beautiful aesthetics. Join me in exploring the essence of Chinese art and culture, and experience it firsthand at HUALUXE.” Jingting Bai, Brand Ambassador of HUALUXE Hotels and Resorts
“As a hotel brand crafted specifically for Chinese guests and enthusiasts of Chinese culture, HUALUXE remains committed to its core mission of promoting traditional Chinese culture. From the ‘Art of Chinese Hospitality’ to the ‘ Elegance of Chinese Aesthetics’, HUALUXE is no longer just a hotel brand but a dedicated creator of an aesthetic space that combines traditional Chinese culture with modern expressions for guests. Through authentic experiences, every guest can deeply feel the unique charm of Chinese culture. We are also delighted to reunite with brand ambassador Jingting Bai at HUALUXE, and through our immersive ‘One Stay, One Heritage’ journey, we aim to present a fresh interpretation of Chinese intangible cultural heritage for the modern era.” Florence Hu, Chief Marketing Officer, IHG Greater China
Over the last decade, HUALUXE Hotels and Resorts has made consistent strides in strengthening its foothold within the Chinese market. Through astute insights and an in-depth comprehension of market dynamics and consumer preferences, the company has transitioned from ‘HUALUXE Gatherings’ to the ‘Eight Refined Cultural Activities.’ These encompass tea ceremonies, chess matches, musical performances, gardening, savoring the sound of rain, calligraphy, and literary pursuits.
Serving as a unique regional representation, embodying HUALUXE’s proud “One Stay, One Heritage“ philosophy, at every HUALUXE property, guests can participate in activities that preserve traditional culture, allowing them to experience the unique allure of a life infused with Chinese aesthetics.
HUALUXE Hotels and Resorts currently offers a totally of 19 operating hotels and 23 hotels under construction in the Greater China. This includes the recently unveiled HUALUXE Sanya Yalong Bay Resort, as well as upcoming openings such as the HUALUXE Nanjing Yuhua, HUALUXE Guiyang Financial City, and HUALUXE Hotel in Jingji, Baoan, Shenzhen. In the future, HUALUXE will continue its steady development centered around Chinese culture. It aims to provide guests with more in-depth cultural experiences and memorable moments in more destinations, creating an immersive lifestyle rooted in Chinese aesthetics.
About IHG®
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.
With a family of 17 hotel brands and IHG Rewards, one of the world’s largest hotel loyalty programmes, IHG has over 6,000 open hotels in more than 100 countries, and a further 1,800 in the development pipeline.
- Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo
- Premium: voco Hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels
- Essentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotels
- Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites
InterContinental Hotels Group PLC is the Group’s holding company and is incorporated and registered in England and Wales. Approximately 350,000 people work across IHG’s hotels and corporate offices globally.
Oct 23 2023
The Ritz-Carlton Evolves Ritz Kids Program in Greater China
Key cities from Beijing to Shanghai, Guangzhou, Sanya and Hong Kong.
Leo the Lion, the program’s newest mascot, will engage with kids on bespoke activities and adventures around the hotels as they learn about local art, culture, cuisine and nature. Kids will also receive a take-home Leo the Lion plush toy as a delightful keepsake of their stay. As part of the newly evolved program, the highly popular Ritz Kids Night Safari also gets an exciting upgrade, promising even more fun for kids traveling with their parents.
”For the past 10 years, Ritz Kids has been one of our most popular and well-received programs where we offer curated experiences that engage, delight and inspire. These experiences become cherished memories that last a lifetime,” said Jennie Toh, Vice President, Luxury Brand Marketing, Brand Management & Communications, Greater China, Marriott International. “Adapting to the latest trends in family-focused travel, we have evolved the Ritz Kids program to offer an even greater array of activities that will bring the joy of exploration and learning to the next generation of world travelers.”
Designed for young guests aged 4 to 12, Ritz Kids activities foster thoughtful interactions and create global citizens by encouraging an awareness of their connections to the world around them. The activities are organized around four pillars of experiences －nature, exploration, responsibility and culture. Through inspiring and educational moments, the Ritz Kids program elevates kids’ stays into a meaningful, memorable journey of discovery.
Each hotel’s Discovery Map highlights interesting touch points to discover , and kids can win an ice-cream or a small memento when they complete their explorations.
At The Ritz-Carlton, Shanghai Pudong, young guests checking in are presented with a charming succulent plant accompanied by a note card detailing how to care for it, and at the end of their stay the plant can be taken home as a keepsake. The hotel invites families to go on a picnic at the nearby Shanghai Expo Cultural Park, along with a picnic basket filled with all the essentials － a blanket, a frisbee and a Polaroid camera to capture lifelong memories.
To encourage a greater appreciation of nature, Ritz Kids at The Ritz-Carlton Sanya, Yalong Bay highlights the beautiful mountain and seaside surroundings of the hotel.
A roof garden and courtyard at The Ritz-Carlton, Tianjin shows young guests how the beauty of nature can be preserved and treasured even in an urban environment.
At The Ritz-Carlton, Harbin, young guests are encouraged to explore the city’s iconic Central Street with its distinctly European architecture, and learn about the extraordinary history of Harbin.
Kids staying at The Ritz-Carlton, Haikou can explore the Hainan Tropical Wildlife Park, an important research site for subtropical species, and learn about animal habitats and behaviors.
At The Ritz-Carlton, Guangzhou, kids learn about coffee ground soap making and the value of recycling.
Young guests learn about the wonders of Chinese culture at The Ritz-Carlton Beijing, Financial Street through crafting Chinese opera masks.
The Ritz-Carlton, Hong Kong introduces the city’s vibrant traditions with dim sum making classes, Hong Kong skyline sketching experiences and calligraphy workshops.
An exciting new Ritz Kids Night Safari
The highly popular Ritz Kids signature experience, Night Safari, gets an exciting upgrade with a newly designed tent set up within the guest room or suite, complete with eco-friendly ‘camping accessories’ including a portable USB rechargeable lantern and a colorful felt toy ‘campfire’. At selected hotels, Night Safari activities also include outdoor stargazing, movie nights and nighttime dessert bars, all created to excite imaginations and forge unforgettable childhood memories.
Oct 21 2023
Xiamen Airlines Successfully Launches a Maiden Flight from Beijing to Doha
On October 20, a Boeing-787 of Xiamen Airlines departed from Beijing Daxing International Airport for Hamad International Airport in Doha, Qatar. It declared Xiamen Airlines’ successful maiden flight of regular flights between Beijing and Doha.
This year marks the 35th anniversary of the establishment of diplomatic relations between China and Qatar, and the 10th anniversary of the Belt and Road Initiative. The opening of this air route will build a broader Air Silk Road to promote economic and trade cooperation and strengthen cultural exchanges between the two countries.
The Xiamen Airlines on Beijing Daxing – Doha route will operate daily. The flight MF845 departs from Daxing, Beijing at 18:30 and arrives in Doha at 22:45 local time, MF846 in return leaves Doha at 02:00 local time and arrives in Daxing, Beijing at 15:20.
As the capital and the largest city in Qatar and an international metropolis, Doha is an important international aviation hub in the Middle East region, has become the intersection of multiple intercontinental airline networks in the world, connecting numerous countries and regions in Africa and Europe.
A regular flight from Xiamen to Doha will be opened to service on October 31. This service will operate twice a week, building a bridge between China’s Fujian Province and the world.
Oct 19 2023
Hilton to Create Largest Overnight Electric Vehicle Charging Network within Hospitality Industry
Through an expanded agreement with Tesla, Hilton announced that, beginning in early 2024, up to 20,000 Tesla Universal Wall Connectors are slated to be installed at 2,000 hotels in the U.S., Canada and Mexico, making Hilton’s planned EV charging network the largest of any hospitality company.
With at least six chargers at each of the selected hotels, Hilton will become the first choice for the dramatically increasing number of travelers who drive electric vehicles. This announcement follows the recent launch of Tesla’s Universal Wall Connector, a product designed to seamlessly charge any North American vehicle model, expanding Tesla’s efforts to make great charging available to all EVs.
Matt Schuyler, chief brand officer, Hilton: “Through this expanded agreement with Tesla, we are significantly changing the landscape of universal EV chargers in North America in an incredibly short amount of time. Across Hilton’s family of award-winning brands, this network of EV chargers will offer our guests even more value with the convenience of much-needed overnight charging access in more locations.”
Rebecca Tinucci, senior director of charging infrastructure, Tesla: “A key priority for Tesla Charging is installing low-cost, convenient AC charging anywhere electric vehicles are parked for more than an hour or two. To ensure electric vehicle adoption at scale, our joint industry goal must be to vastly improve upon the traditional gasoline vehicle ownership experience, not just meet it. Installing infrastructure at popular destinations, like Hilton hotels, enables EV owners to charge where they park, meaning no unnecessary refueling stops along their journey. We applaud Hilton for their leadership in the space and look forward to continuing to ramp this critical program with other industry leaders.”
Travelers are increasingly looking for EV chargers when they travel as evidenced by the continued growth of searches at Hilton.com for hotels with charging capability. In 2023, the website’s EV charging search attribute had the fastest volume of growth to-date, jumping from fourth to second highest in converting searches to stays.
For more information, visit stories.hilton.com/ev or to search and book a hotel at one of the more than 1,850 Hilton-branded hotels globally with EV charging access.
Oct 18 2023
Centara Reserve Samui Wins Prestigious Hotel Design of the Year 2023 Accolade at Destination Deluxe Awards
Centara Reserve Samui is delighted to announce it has been awarded Hotel Design of the Year 2023 at the Destination Deluxe Awards. This distinguished accolade underscores the resort’s dedication to innovative architectural and interior design, seamlessly blending luxury with nature.
Recognised as a prestigious industry benchmark renowned for honouring excellence in wellness and travel, The Destination Deluxe Awards feature 25 categories judged by a panel of 20 industry experts. Companies can be nominated in one or more categories, making Destination Deluxe both versatile and inclusive.
Learn more about Centara Reserve Samui www.centarahotelsresorts.com/reserve/crs/
Learn more about the Destination Deluxe Awards www.destinationdeluxe.com/award/destination-deluxe-awards-2023-about
Oct 17 2023
PATA Recognizes Outstanding Contributions to Asia Pacific Tourism
The Pacific Asia Travel Association (PATA) has presented awards to two individuals in recognition for their contributions to the responsible development of travel and tourism in the Asia Pacific region.
The following awards were presented on Saturday, October 7 during the PATA Board Dinner and Awards Presentation hosted by Ministry of Tourism, Government of India: PATA Life Membership and PATA Face of the Future Award.
PATA Chair Peter Semone: “I would like to congratulate the winners for their valuable contributions and also thank them for their continued support to both PATA and the travel and tourism industry. The PATA Board Dinner taking place after PATA Travel Mart 2023 is the perfect opportunity to recognise industry professionals that have contributed to the responsible development of the travel and tourism industry. This year’s recipients embody the spirit of collaboration and cooperation that is essential to the success of the industry.”
The PATA Life Membership was awarded to Ms. Maria Helena de Senna Fernandes, Director, Macao Government Tourism Office (MGTO), Macao, China. The award is the Association’s highest individual honour and recognises significant leadership and invaluable dedication to PATA.
The 2023 PATA Face of the Future award was presented to Ms Sangeetha Liyanapathirana, Manager – Health, Hygiene and Sustainability at Cinnamon Hotels & Resorts. This award is presented annually to an exceptional ‘rising star’ in the industry, having exhibited initiative and leadership in the advancement of tourism as well as demonstrating a commitment to the sustainable development of the Asia Pacific travel industry in line with PATA’s mission. It is the most prestigious honour for young tourism professional in the Asia Pacific region.
Oct 14 2023
How The Mandarin Oriental, Hong Kong Is Celebrating Its 60th Anniversary
Mandarin Oriental, Hong Kong will be celebrating “60 Fantastic Years” with 60th Anniversary Gala on 26 October. The hotel marks the occasion with classic menus in all its iconic restaurants.
Clipper Lounge
Fondly referred as “Hong Kong’s sitting room”, Clipper Lounge offers a special 60th anniversary classic Afternoon Tea to pay homage to traditional Afternoon tea ritual which was first introduced in Britian in the early 1840s.
Enjoy classic British desserts such as the signature 1963 Mandarin cheesecake, Black Forest Cake, Lemon Merigue Tart and Vanilla Cream Horn as well as finger sandwiches such as Roasted Prime Rib of Beef with Horseradish Cream and Coronation Chicken. No afternoon tea is complete without the plain and raisin scones served with our much-loved rose petal jam.
The Afternoon Tea set is priced at HKD848* for two persons, and HKD428* for one.
Celebrate the occasion by elevating your Afternoon tea experience with a Moët & Chandon Grand Vintage Rose 2015 pairing at HKD228* per person.
Captain’s Bar
Has been keeping Hong Kong entertained for 60 years as a favourite after work local.
Enjoy the famous draught beer including Hong Kong local beer served in silver tankers and take in its timeless charm. Queen Andreen, talented jazz vocalist from Barbados who has been entertaining audience around the world will provide live entertainment Sundays, Tuesdays and Saturdays.
As part of the 60th anniversary celebration, Captain’s Bar will introduce Captain’s Hour from Sunday to Wednesday 8-10pm. Guests can enjoy 50% discount on a second silver tanker draught beer.
Man Wah
Known for its traditional favourites, the One-Michelin-star Cantonese restaurant has specially curated a classic menu featuring traditional Chinese dishes with a flair.
Available until the end of the month, guests can sample elevated classic dishes such as Double boiled sea conch soup, bamboo pith red date and cordyceps, Sauteed lobster in superior fish broth and Braised chicken in casserole with abalone and sun-dried shrimps.
The exquisite and delicate eight-course dinner menu is priced at HKD2,088* per person.
Mandarin Grill + Bar
Led by Chef de Cuisine Matthew Reuther, the One-Michelin-star restaurant which has retained its Michelin star since 2009 for 15 consecutive years will also put up a 60th Anniversary menu with classic and much-loved recipes.
Guests can enjoy the famed Lobster Bisque and Beef Tartare as well as a classic French recipe Oeufs en Meurette, poached eggs in a red wine sauce originating from Burgundy. Guests can also savour a classic Pithiver with confit duck leg and chicken mousse, a perfect dish for two diners to finish with classic 1963 Mandarin Cheesecake as superb ending note.
The 60th Anniversary menu is priced at HKD1,963* per person. Toast to the occasion with expert wine pairing carefully selected by hotel’s sommeliers at HKD1,188 per person for 4 glasses.
All the above prices are subject to 10% service charge.
Reservation call +852 2522 0111 or email [email protected]
Spa & Wellness
Partnering with the pioneering luxury skincare brand 111SKIN earlier this year, The award winning The Mandarin Spa will offer the Celestial Black Diamond Sculpting Body Treatment at a special rate of HKD1,963 until end of November to celebrate the hotel’s 60th Anniversary.
Celestial Black Diamond Sculpting Treatment (90 minutes) Lift, tighten, nourish
Opulent and indulgent, a powerful body treatment that delivers dramatic results from 111SKIN’s Intensive Collection to shape, smooth and saturate the skin with nourishment. Through signature massage techniques and potent professional formulas, the result is a
smoother, sculpted and more radiant looking figure.
The 60th Anniversary Limited Edition Chinaware Collection
Originally designed by a veteran Hong Kong designer, Alan Chan, the iconic print of Mandarin Oriental teahouse that has been synonymous with the unique packaging of The Mandarin Oriental Cake Shop since 2006. A commemorative collection of the hotel’s 60th anniversary
chinaware will be available for retail as well as Mandarin Oriental, Hong Kong online shop.
Exclusive Stay Offer: FANtastic60 Package
Celebrate Mandarin Oriental, Hong Kong’s 60th Anniversary with an exclusive 2-night consecutive stay special offer in the Club Room or Suite categories with FANtastic60.
Club Rooms (double occupancy), rates from HKD18,888+/night and include:
• 2-night stay with daily Club benefits
• 60th anniversary commemorative gift (coffee mug in presentation box)
• F&B credit of HKD1,963 per person per stay in celebration of the hotel’s birthyear
• 60-minute Oriental Essence spa treatment for two
• Roundtrip airport transfers
Suites (double occupancy), rates from HKD28,888+/night and include:
• 2-night stay with daily Club benefits
• 60th anniversary commemorative gift (Tea set: teapot, teacup, and saucer in presentation
box)
• A Michelin dining experience at Mandarin Grill (Classic Set Menu) + Bar, or Man Wah
(Seasonal Set Menu)
• 120-minute customized Time Ritual spa treatment for two
• Roundtrip airport transfers.
Available now on hotel website, validity until 31 October 2023 and subject to availability.
To learn more of the hotel heritage, exclusive Hotel History and Heritage Tours are open for Fans of M.O. during stays. Guests can reserve the tour with hotel Concierge team and embark on a curated journey to learn about the evolution of the hotel, discover rare and unique art pieces and interesting stories that have never been revealed. This one-hour experience is complimentary for Fans of M.O. and up to 6 guests per session. Advanced booking is required.
For public viewing, the permanent historical archive ‘The Mandarin at 60 Exhibit’ is available at the East Lobby for guests to appreciate the hotel’s legendary history and stories.
Social Media Handle:
Facebook – @mandarinorientalhongkong
Instagram – @mo_hkg
WeChat ID: MO_HONGKONG
Oct 12 2022
Incheon readies for new integrated resort
Mohegan Inspire Entertainment Resort in Incheon’s Yeongjong Island, South Korea will inject a range of tourism and event facilities to the destination starting from 4Q2023 when its phase one developments are complete.
The multi-billion-dollar, multi-phase project occupies a site of 4.3 million square metres in Incheon International Airport’s International Business Centre area, adjacent to Incheon International Airport Terminal 2, placing it within an hour from downtown Seoul.
In all, there will be three five-star hotel towers with more than 1,200 rooms; a 15,000-seat indoor multi-purpose arena; a variety of business events spaces, including a banquet hall for 4,000 guests; a gaming facility; a complex taking in shopping, dining and entertainment features; an indoor water park that will operate year-round; and an outdoor family theme park.
The gaming facility is expected to be ready early-2024 upon acquisition of licenses for operation.
Some 4,000 jobs are expected to be created directly and indirectly from the resort’s initial opening. Mohegan Inspire Entertainment Resort has industry-academy partnerships with more than 30 educational institutions to drive large-scale recruitment and talent development in the hospitality and tourism sector. About 40 per cent of the entry-level employees have been hired from the local community through an early selection programme with partner universities.
Oct 12 2023
Melco to open sales offices in HK, Singapore, Cyprus
The remarks were in connection with a travel promotion event in Manila on Tuesday. Tourism officials from Macau and the Philippines, along with executives from Melco Resorts, were in attendance.
Melco Resorts has an existing sales office in Manila, a market where it already operates the City of Dreams Manila complex with local partners. The Manila office helps the firm promote Macau (pictured, Morpheus at City of Dreams) – where it has most of its business – as an international travel and leisure hub, Mr Sisk was cited as saying.
The company also recently opened City of Dreams Mediterranean, in the Republic of Cyprus.
Melco Resorts, and the other five gaming concessionaires in the Macau market, have pledged a collective MOP108.7 billion (US$13.5 billion) to develop non-gaming projects and explore overseas customer markets over the course of their new 10-year gaming rights.
The Macau concessionaires will be required to increase their collective investment by up to 20 percent over the life of their current 10-year concessions, once the Macau’s market-wide casino gross gaming revenue reaches MOP180 billion in any one year, according to their concession terms.
Source: GGR Asia
Oct 10 2023
Qatar Airways Expands Reach in Saudi Arabia with New Gateway
Effective 29 October 2023, Qatar Airways will commence operations to AlUla, followed by Yanbu on 06 December 2023, and Tabuk on 14 December 2023.
Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “We are thrilled to introduce AlUla, Yanbu, and Tabuk as our newest destinations in Saudi Arabia. These cities offer a wealth of cultural, historical, and natural experiences, and we are proud to connect travellers from around the world to these remarkable places.”
Al Ula, known for its breath-taking landscapes and historical treasures, will be serviced with two weekly flights. Travelers can look forward to experiencing this UNESCO World Heritage Site’s wonders, including the ancient rock formations and archaeological marvels.
Yanbu, a vibrant port city, will be connected with three weekly flights. With its beautiful beaches and diverse marine life, Yanbu is the perfect destination for those seeking sun, sea and adventure.
abuk, nestled amidst stunning mountains and valleys, will see Qatar Airways operate three weekly flights. Travelers to Tabuk will have the opportunity to explore its natural beauty and rich cultural heritage.
Qatar Airways now operates to nine cities in Saudi Arabia, operating more than 125 flights weekly. These cities include AlUla, Dammam, Gassim, Jeddah, Medina, Riyadh, Tabuk, Taif, and Yanbu, providing travellers with a comprehensive network to explore the diverse landscapes and cultures of this dynamic country.
Passengers in Saudi Arabia traveling from these exciting new gateways will enjoy seamless connectivity to over 160 destinations worldwide, including the China, Europe, Indonesia, Japan, Korea, Malaysia, Thailand and the United States. Qatar Airways continues to be a global leader in connecting travellers to some of the most sought-after destinations across the globe.
Qatar Airways’ new routes to AlUla, Yanbu, and Tabuk are expected to facilitate business and leisure travel, further strengthening economic ties and cultural exchanges between Qatar and Saudi Arabia. The airline is dedicated to providing passengers with the highest level of service and comfort during their journeys.
Tickets for flights to AlUla, Yanbu, and Tabuk are now available for booking through the Qatar Airways website, mobile app, and travel agencies.
Oct 7 2023
South Koreans sweep into Danang
The Central Vietnamese coastal destination of Danang is enjoying a huge increase in visitors from South Korea, and tourism players are tapping into the surge.
According to figures from Vietnam National Authority of Tourism, Vietnam welcomed more than 2.274 million South Korean visitors in the first eight months of 2023 – making it the country’s top source market. This is about 16 times the growth of the same period in 2022.
Dinh Quoc Thich, founder of Thich Tours, said many South Koreans are now flying directly to Danang, drawn to its coastal location and cooler climate, combined with a strong shopping scene, integrated resorts, food and proximity to cultural sites such as Marble Mountains and Hoi An.
This is in addition to a flight time of about five hours, and up to 20 direct flights a day connecting major cities Seoul and Busan being offered by several airlines.
Pham Ha, founder and CEO of LuxGroup, noted a “significant” increase in interest from the South Korean market.
“Eight years ago, along with Japanese and Chinese tourists, South Koreans knew Danang for its golf tourism. Now, South Korean tourists also love many other experiences, such as culinary, variety of entertainments, luxury resorts, clean beaches and culture,” he said.
Oct 5 2023
Philippines’ foreign visitor arrivals reaches 4M mark
The Philippines’ Department of Tourism (DoT) is optimistic about the Philippine tourism industry’s continuing resurgence post-lockdown, with visitor arrivals to the country breaching the four million mark on September 29.
Tourism secretary Christina Garcia Frasco announced that the DoT recorded a total of 4,005,465 visitor arrivals to the country from January 1 to September 29, 2023, bringing the country’s economy to over 316 billion pesos (US$5.5 billion).
The recovery of the tourism industry has not only contributed 6.2 per cent to the country’s GDP, but also resulted in the employment of Filipinos in 5.35 million tourism-related jobs, she pointed out.
Furthermore, the DoT is vigorously carrying out initiatives under the National Tourism Development Plan 2023-2028 that would sustain this growth and allow the industry to meet its target of 4.8 million arrivals this year.
Of the total arrivals for the period, 91.58 per cent are foreign visitors, while 8.42 per cent are Filipinos living overseas.
South Korea ranked first in terms of the country’s top source markets, delivering more than a quarter of the total international arrivals to the Philippines with 1,046,176, followed by the US with 679,090; Japan with 221,671; China with 194,258; and Australia with 187,143.
Other visitors came from Canada with 164,168; Taiwan with 146,396; the UK with 114,096; Singapore with 107,674; and Malaysia with 72,008.
Oct 5 2023
Koh Samui wants long-term visas for Europeans
As Thailand looks forward to a 140 billion-baht (US$3.8 billion) surge in revenue from Chinese tourists looking to benefit from relaxed entry regulations, there are calls from Koh Samui to extend the campaign to visitors from other regions.
The scheme was introduced to boost arrivals from the Chinese mainland, the leading tourist source market before the Covid-19 pandemic, to previous levels and increase GDP.
However, on Koh Samui, where Chinese travellers only make up 10 per cent of arrivals, there are calls for a similar scheme to be rolled out to Europeans.
Susan Field, owner of Tembo Beach Club & Resort and former PR agency owner in Hong Kong, pointed out the country’s appeal for European digital nomads and remote workers.
“Tembo absolutely supports longer-term visas for Europeans 100 per cent. In general, the one-month Visa +1 month extension is fine for many, but the appeal of working virtually continues to grow, and the many benefits of Thailand, such as climate, good quality/value accommodation, and low cost of living, are appealing,” she shared.
Jane Soergel, general manager for InterContinental Koh Samui, cited the success of previous schemes to encourage European travellers as a reason to reintroduce extended stays to other citizens from other countries: “This could greatly benefit both Thailand and Koh Samui in terms of boosting tourism, particularly during the winter months. This initiative was (first) introduced in 2022 as a means to aid tourism recovery, but unfortunately, it hasn’t seen an extension.”
Soergel also pointed out the differing entry requirements for Chinese and European tourists: “It’s important to note the difference between the newly implemented visa exemption for Chinese tourists and the current request for extended stay tourist visas for European visitors. Prior to this exemption, Chinese tourists were required to apply for a visa, whereas European Tourists are allowed to enter Thailand without applying for a visa.”
Oct 5 2023
Thailand Wins 23 Bids for International Conferences
In a performance update, Thailand Convention and Exhibition Bureau (TCEB) has announced that Thailand has won a total of 23 bids for international conferences from October 2022 to September 2023. These are for events that will take place up to 2028.
Two are notable for being the first to be staged in Southeast Asia – the FIFA Congress 2024 and World Diabetes Congress 2025. The FIFA Congress is expected to attract 2,000 delegates from 211 countries and the World Diabetes Congress, 10,000 delegates.
It is also noteworthy that 14 of the 23 wins are for medical conferences. They include the International Society on Thrombosis and Haemostasis (ISTH) Congress 2024 (8,000 delegates) and World Congress on Pain 2026 (5,000 delegates).
The bids were conceived, prepared and presented by TCEB. Other than bid strategy, TCEB was responsible for the production of the bid book, publicity, and securing the backing of the relevant government ministry through TCEB’s One Ministry, One Convention (OMOC) programme.
Oct 2 2023
World Travel Market London opens up ticketing
Ticket booking is now live for the 43rd edition of World Travel Market (WTM) London, which takes place from November 6 to 8 at ExCel London.
After in-depth customer research carried out late last year, WTM London has announced a host of developments to improve the attendee experience and ensure that every member of the travel community extracts as much value from the event as possible.
Not only are the organisers enabling visitors to book tickets well in advance, but the trade show will also open earlier this year to provide an additional hour for visitors and exhibitors to have spontaneous meetings.
There will be new, open-for-all Community Hubs right in the centre of the show, and a Networking Party that will take place within ExCel London on the first evening. WTM Connect Me – the show’s meeting booking platform – will return this year and is available for buyers, VIPs and the media. All attendees will also have access to the official WTM App.
The conference programme will cover eight themes over three different stages throughout the three-day event. The themes – Sustainability, Technology, Geo-Economics, Emerging Markets, Consumer Trends, Marketing, Diversity & Inclusion, and Experience – aim to help the global travel community succeed and thrive by informing, entertaining, and influencing their business decisions.
Other highlights include the 17th edition of the Ministers’ Summit at World Travel Market, in association with UNWTO and WTTC, on November 6; WTM London’s first Diversity and Inclusion Summit on November 7; and a lunch for content creators with global destinations to support collaboration and networking opportunities on November 8.
Tickets to the three-day show will be free until October 31, after which there will be a charge of 45 pounds (US$55) per person.
Juliette Losardo, exhibition director, WTM London, said: “Developments you’ll see at WTM this year are entirely reflective of what our attendees are asking for. We’re bolstering the ways you can maximise value from your visit, with more networking, better business opportunities, a refreshed education programme and a host of new partnerships.”
Sept 30 2023
MGM Resorts Joint Venture Signs Implementation Agreement for Integrated Resort in Osaka, Japan
MGM Resorts International (NYSE: MGM) today announced that Osaka IR Corporation, a joint venture with ORIX Corporation established to develop the Osaka IR Project, signed an agreement with Osaka Prefecture and Osaka City to implement the Specified Integrated Resort Facilities Area Development Plan for Yumeshima, Osaka.
MGM and ORIX, together with Osaka IR Corporation, will contribute to the sustainable growth and development of tourism and the economy of Osaka and the Kansai region, as well as Japan through this first-of its-kind project in Japan.
“This is a significant moment for our company as we officially close the certification process and begin to focus on executing our vision, in partnership with ORIX, to build a world-class integrated resort in Osaka,” said Bill Hornbuckle, President and CEO, MGM Resorts. “We remain passionately committed to this project and look forward to bringing Japan and Osaka best-in-class gaming, entertainment, dining and retail experiences. Our vision is to bring MGM’s ‘wow’ DNA from Las Vegas to Osaka and build a resort that will be a source of great pride in the community.”
Sept 29 2023
Okinawa Events Update
Okinawa, Japan’s southernmost prefecture comprised of 160 subtropical islands, is set to welcome a number of anticipated cultural and sports events in October and November.
Naha Great Tug-of-War Festival
When: October 7-9
Okinawa’s capital is gearing up to welcome the prefecture’s greatest tug-of-war festival with three days of festivities in early October. Certified by the Guinness World Records as the world’s largest tug-of-war event, this event is a highlight for locals and visitors welcoming thousands of people to take part.
The rope often exceeds 200 metres in length, weighs around 43 tonnes and has around 280 smaller ropes attached to it for everyone to get in on the fun. Amidst the exhilarating contest, traditional music, dance performances and colourful parades grace the streets, celebrating Okinawa’s distinctive culture and folklore. Further details here:
Naha Great Tug-of-War Festival
Yomitan Matsuri
When: October 28-29
On the western coast of the central part of Okinawa’s main island, approx. a 45-minute drive from the international airport, travellers will find Yomitan Village. Popular for exuding all that makes the archipelago famous (blue skies, white sandy beaches with clear waters, iconic food and rich Ryukyu culture), the village will welcome its largest festival in late October: the two-day Yomitan Matsuri.
This annual event is a lively spectacle that showcases the unique cultural heritage of the Okinawan people featuring a dazzling array of performances including traditional folk dances, music and vibrant parades. One of the main highlights is the classical Ryukyu music concert performed by some 300 enthusiasts of traditional music from around the village and held to honour the Akainko, a legendary character said to be the father of sanshin music. Further details here:
Shurijo Festival
When: November 3-5
The iconic Shurijo Castle is a not-to-be-missed site in Okinawa. The UNESCO-listed castle dates back to the 14th century and was once the centre of politics, diplomacy and culture of the Ryukyu Kingdom. Currently under restoration due to a tragic fire in 2019, it is possible to visit the site for those planning a visit and keen not to miss this cherished historical symbol and admire the restoration works, which are due to be completed around 2026.
From 3-5 November, the SHURIJO Festival takes place paying homage to the rich history and traditions of the Ryukyu Kingdom and offering visitors a remarkable glimpse into Okinawa’s unique heritage. The highlight of this anticipated event is the grand reenactment of the Ryukyu Dynasty’s royal court ceremonies, alongside a colourful display of traditional costumes, ceremonial dances and vibrant music played on the sanshin. Further details here:
Sports event
Izena 88 Triathlon
When: November 19
Keen triathletes looking for the ultimate picture-perfect course should look no further than the Izena 88 Triathlon, taking place on November 19 on the remote Izena Island, accessed only by ferry from Okinawa’s main island. This triathlon is renowned for its scenic beauty and demanding course, attracting both professional and amateur athletes from around the world. Participants are tasked to complete an 88-kilometre course including a 2 km swim through the crystal-clear waters of Izena Beach, a 66 km cycle along the island’s hilly terrain and a 20 km run through the lush and tropical landscapes of Rinkai Fureai Park. Further details here:
Find out more about what’s happening in Okinawa here:
Sept 28 2023
French-based theme park operator Puy du Fou to debut Shanghai
Puy du Fou will make its foray into Asia with the opening of its immersive theatre in Shanghai next year.
Transformed from an existing building, the 250,000m² SAGA City of Light is located at Cao Bao Road in the south-western part of the city and will boast a creative entertainment model rooted in local Chinese history, legends and heritage.
According to president and artistic director, Nicolas de Villiers, the game plan in China is to build a big live show first, before constructing theme parks in other cities.
He said: “China’s huge population makes it the (ideal) first market for us and its 5,000-year civilisation along with numerous beautiful cities means no shortage of great locations.
de Villiers shared that the shows in Shanghai will be Chinese versions of various re-enactment shows “inspired by history and heroes of different historical times”. The duration for each show is 30 minutes, and includes a short interval so the audience can enjoy F&B options.
The venue will feature different shows similar to the 20 different shows in France, which plays several times a day.
“Targeting local Shanghainese residents, like families, we believe the brand can bring our own storytelling know-how in the immersive experience, which can create something unique, like an adventurous walk-through show,” he added.
Rather than a traditional setting with a stage and seats, the audience will be ushered to a room by performers or comedians where after listening to a story, they will then decide which door to exit so as to “become part of the story”.
The theatre will feature a unique concept in China, spiced up with numerous technologies, such as the use of artificial intelligence for backstage, holograms, video effects, water effects, among others.
With a maximum capacity of 900 pax, the complex’s traffic is estimated to hit 5,000 visitors per day on weekends.
Presently still looking for private and public partners for the development, the SAGA will debut after Chinese New Year next year. The group has also expressed interest to collaborate with Thailand, Vietnam, Cambodia, and Singapore.
Sept 27 2023
Wynn Partners With Broadway Asia To Create Ground-Breaking New Resident Show
Wynn has announced a strategic partnership with Broadway Asia to create the ground-breaking new resident show that will soon become an integral part of the future Wynn Theater at Wynn Palace in Macau. Through this new partnership, Wynn and Broadway Asia will collaborate on the concept and initial development of a world-class resident show. As a major draw for international and regional visitors, the resident show and theater are designed to be a significant boost for Macau’s culture and entertainment industry, while also diversifying the tourism experience for global travellers.
Ms. Linda Chen, President and Vice Chairman of the Board of Wynn Macau, Limited, said of the new collaboration: “In partnership with Broadway Asia, we look forward to bringing our creative minds together to create a truly spectacular, world-class resident show for Wynn Theater at Wynn Palace in the future.
Mr. Marc Routh, President and Executive Producer of Broadway Asia said: “We are very excited to collaborate with Wynn in the creation of a brand new spectacle for Macau.
Broadway Asia and Broadway International Group, founded and led by Simone Genatt and Marc Routh, are among the largest production, management, and distribution companies of live entertainment and immersive attractions globally. For 25 years, theatrical productions by the Broadway International Group partners have performed in more than 60 countries and garnered over 50 Tony, Olivier, Grammy Awards and many more global accolades. Most recently, Broadway International Group launched a multi-year international tour of The Sound of Music, which included live performances in Macau in August 2023 for an almost sold out run of the show. Other select global productions include: Immersive Great Gatsby, Anastasia, Beetlejuice, Journey Experience NYC, and forthcoming productions of the Marilyn Monroe Hollywood Experience, and the Broadway national tour of the Lincoln Center production of My Fair Lady.
Sept 27 2023
Hotel Indigo debuts largest marketing campaign in brand history, delivering a beautiful perspective of neighborhoods across the world
Hotel Indigo, part of IHG’s Luxury & Lifestyle portfolio, is unearthing the hidden gems that only can be found in a neighborhood and inspiring the next generation of travelers to go out and explore.
In a global survey from Hotel Indigo, the brand reveals 73 percent of respondents feel it is important for the hotel they stay in while traveling to be connected to the local neighborhood as it may inspire more adventurous activities, the desire to try new things, and meet new people. It also unveils the impact immersive travel has on our perspective of the world, with 1 in 2 travelers having questioned their life’s trajectory after coming home from a trip and 63 percent making major life changes due to their experiences on a trip.
Officially rolling out this month in a phased approach globally, Hotel Indigo’s The World’s Neighborhood Hotel is designed to celebrate how guests can discover, or rediscover, some of the most inspiring and culturally rich neighborhoods in and outside the hotel.
Just as no two neighborhoods are alike, no two Hotel Indigo properties are alike. From a unique selection of vinyl Shibuya-Kei records in each guestroom at Hotel Indigo Tokyo Shibuya and infused elements reminiscent of Old Hollywood at Hotel Indigo Los Angeles Downtown, to Hotel Indigo Brussels – City only using locally sourced ingredients in its restaurant, and every floor of Hotel Indigo Dubai Downtown featuring local artwork, each individual property is inspired by local neighborhood cues designed to ignite curiosity to explore something new.
Carol Hoeller, Vice President Global Brand Management for Hotel Indigo, said: “The neighborhood is where those who are looking to be inspired stay. Which is why Hotel Indigo sits at the heart of neighborhoods across the world.
Chloe Banicevic, Creative Director at Anomaly, said: “We wanted this campaign to be a journey of discovery and wonderment.
While an international media campaign, Hotel Indigo’s The World’s Neighborhood Hotel evokes local feeling. The images and videos, personalized to the next-gen explorer, will appear online, in television, cinema, digital out-of-home placements, and on brand social channels such as TikTok, Instagram, Facebook and LinkedIn.
With survey results also uncovering that 55 percent of travelers have changed their plans because of a recommendation from a local, Hotel Indigo will also be creating custom neighborhood guides through strategic partnerships to further spark that desire to experience an authentically local stay wherever you are in the world.
Today, there are 145 Hotel Indigo properties open, with another 128 in the pipeline and the brand is committed to doubling its portfolio globally over the next three to five years.
Sept 26 2023
Aman Group secures further investment, plans to expand globally
Aman Group is poised to expand globally after securing a further investment of US$360 million on top of its existing investment of US$900 million from Public Investment Fund and Cain International, bringing the company value to US$3 billion.
The second investment comes from a group of strategic partners, including Mubadala Capital, the asset management subsidiary of Abu Dhabi’s Mubadala Investment Company, and Alpha Wave Ventures, a private equity growth fund co-managed by Alpha Wave Global and Chimera Capital.
The future commitments from this strategic group of investors will support the company’s ongoing global expansion, securing future Aman and Janu projects, and new brand development.
Speaking on the investment, Vlad Doronin, owner, chairman and CEO of Aman Group, said: “My long-term strategic vision has been to create ecosystems which centre on the complete Aman lifestyle both in urban destinations and resort settings.“
Aman currently has a collection of 34 hotels across 20 countries, 12 of which include Aman Branded Residences, with a robust pipeline of further hotels and residences projects under construction in countries including the US, Japan, Mexico, South Korea, Saudi Arabia, and several European destinations.
Sept 26 2023
Dusit International announced the expansion of its esteemed hotel brand lineup
Dusit International, one of Thailand’s leading hotel and property development companies, is expanding its offering across the lodging spectrum, has announced the expansion of its esteemed hotel brand lineup with the launch of two new brands: Dusit Collection and Devarana – Dusit Retreats.
The new brands extend Dusit’s reach across the lodging spectrum to deliver fresh and immersive experiences for guests. They also open new avenues for Dusit to enter untapped markets, furthering its global expansion objectives.
Dusit Collection focusing on the upper upscale and luxury segments and serving as a soft brand that can be applied to distinctive, standalone properties with unique stories to tell, directly taps into rising global demand for unique and authentic travel experiences and represents a sophisticated and personalised approach to property development, service, and guest engagement.
The Dusit Collection concept also allows owners of iconic properties to safeguard the individuality and charm of their establishments while seamlessly integrating into the Dusit family, all without the complexities of rebranding or extensive renovations typically associated with Dusit’s established core brands.
“This streamlined, cost-effective model has numerous benefits for all stakeholders,” said Mr Gilles Cretallaz, COO, Dusit International. “Owners immediately gain access to our robust commercial support and seasoned management expertise while maintaining the distinct look and feel of their properties. Dusit benefits from an agile market entry strategy and can cultivate substantial value from properties that don’t precisely fit our core brands. Most importantly, our guests benefit from new opportunities to forge deep bonds with destinations at distinctive properties steeped in history and character.”
Devarana – Dusit Retreats the second new brand, a reimagining of its former luxury brand Devarana, is enhanced to deliver enriching and transformational stay experiences in the ultra-luxury segment.
Fully embracing the success of Dusit’s renowned group-wide wellness concept, Devarana Wellness, which uniquely weaves well-being elements throughout the entire guest experience at Dusit Hotels and Resorts worldwide, Devarana – Dusit Retreats aims to take this holistic approach even further by delivering bespoke healing experiences at private sanctuaries in exclusive destinations around the globe.
The first property under Devarana – Dusit Retreats, a rebranding of one of Dusit’s existing properties in China, is slated to open this October. Based on current interest in the brand, Mr Cretallaz expects Dusit to sign multiple Devarana – Dusit Retreats before the end of the year.
“The response to Devarana – Dusit Retreats from potential partners has been fantastic, and discussions are already underway to formalise agreements for properties in Europe, the Middle East, and several locations in China,” he said.
Dusit’s portfolio currently comprises 55 properties operating under Dusit Hotels and Resorts, and over 230 luxury villas under Elite Havens, across 19 countries. More than 60 Dusit Hotels and Resorts are in the pipeline, and 22 additional signings are targeted this year.
Mr Cretallaz: “Over the past few years, we have meticulously enhanced each of our brands to deliver additional convenience, experience, and value for our guests. Today, with the introduction of Dusit Collection and Devarana – Dusit Retreats, we are delighted to expand our offerings even further across the lodging spectrum, delivering an entire ecosystem of brands from boutique lifestyle to luxury wellness, all united by our signature Thai-inspired gracious hospitality. With this strong foundation in place, we are well-positioned to energise our future and look forward to many exciting openings to come.”
Sept 26 202
Mekong Tourism Office Promotes Inspirational Voices and Hidden Destinations
The Mekong Tourism Coordinating Office has unveiled Mekong Voices and Mekong’s Hidden Gems – captivating interviews with local tourism pioneers, and insights into less travelled ‘hidden’ destinations. Both initiatives are hosted on the new MekongTourism.org website.
Mekong Voices is a series of Q&A interviews with intrepid travellers, pioneers and changemakers who are leading by example in the travel sector in the Greater Mekong Subregion. The dialogues delve into sustainability, resilience and innovation within the travel industry. They offer practical insights and serve as catalysts for transformative change.
For example there are interviews with leaders of charitable travel foundations, community based tourism operators, hill tribe women, academics, CEOs, and destination marketing organisation executives.
Some 25 interviews are live now. Two more will be added each month.
Mekong’s Hidden Gems highlight lesser-known destinations within the Greater Mekong Subregion. These are often overshadowed by their more famous counterparts. However, the ‘hidden’ destinations are brimming with potential.
For example, there are destination insights into lesser-known remote waterfalls, cultural museums and hidden beaches.
More destinations will be uploaded each month.
Commenting on the two initiatives, Ms Suvimol Thanasarakij, Executive Director of the MTCO, said: “Mekong Voices brings together inspiring people who share their wisdom. They are creating a better future for travel in the region.”
On Mekong’s Hidden Gems, she added: “We aim to shine a light on these hidden treasures and help to equitably distribute tourist traffic away from crowded areas. In these authentic, equally deserving destinations, a little tourism money will go a long way to help the local community.”
Sept 26 2023
Conrad Seoul Hotel Back on Market With $750 Million Price Tag
Owner Brookfield Thought It Had Deal To Sell Hotel in 2022
The Hilton-branded, 434-room Conrad Seoul has been put back on the market, according to South Korean business-publication Korea JoonAng Daily, for an asking price of 1 trillion Korean won ($750 million).
The hotel was opened in 2012. In November 2016, Canadian private-equity firm Brookfield Asset Management bought it and its location, the International Financial Center Seoul, for a total of KRW2.55 trillion ($1.91 billion), according to Korea JoonAng Daily.
The site also has a shopping center and three office towers.
Brookfield management believed in August 2022 it had sold the IFCS site to Seoul-based Mirae Asset Global Investments, but that deal fell through when Korean financial authorities ordered Mirae to “reduce the level of debt proposed for financing the acquisition,” according to Bangkok-based Asian business website Mingtiandi, which added Korean regulators also did not permit the formation of the real estate investment trust Mirae proposed to structure the acquisition.
Mirae has filed a case against Brookfield with the Singapore International Arbitration Center to claim back its acquisition deposit of KRW200 billion ($150 million).
Brookfield’s hospitality portfolio includes the November 2021 acquisition of Spain’s Selenta Hospitality Group, which has approximately 3,000 rooms in six hotels.
Brookfield said it had no comment on the matter.
Source: Hotel News Now
Sept 25 2023
Ant Group boosts Alipay+ in mainland China with addition of seven e-wallets
Piloting the programme in late 2022 were
AlipayHK (Hong Kong SAR, China),
Touch ’n Go eWallet (Malaysia
Kakao Pay (South Korea).
Now, users of
mPay (Macao SAR, China),
Hipay (Mongolia),
Changi Pay (Singapore),
OCBC (Singapore),
Naver Pay (South Korea),
Toss Pay (South Korea)
TrueMoney (Thailand)
will be able to use their familiar home e-wallet on their own phone to enjoy seamless mobile payment experience in the Chinese mainland across Alipay’s merchant network.
Users of these e-wallets may use their own payment app wherever Alipay works, to enjoy secure, smooth and cashless payment, and transparent and competitive exchange rates. They can also enjoy additional promotional deals via Alipay+ Rewards, a digital cross-border marketing hub integrated into select wallet apps. The wallets’ teams are also providing familiar customer support to their roaming users.
Outside of China, Alipay+ covers five million merchants in 56 markets, and works with over 20 mobile payment partners across Asia which together serve over 1.4 billion consumer accounts. The programme now extends Alipay+ service to tap into China’s merchant network with tens of millions of points of sales (POS).
Travellers may also choose to bind their international bank cards to an updated international version of Alipay to enjoy mobile payment and digital life services while in China.
In addition, Ant Group is rolling out extensive merchants’ education and marketing campaigns across the Chinese mainland to welcome Asian athletes, fans and travellers.
The total number of payments made in China through the pilot Alipay+-in-China Program wallets grew 47 times in six months between March and August 2023. Shanghai, Guangzhou and Shenzhen top as destination choices while F&B, retail and transportation are the three most common scenarios for these transactions.
Sept 25 2023
Looking back at the results of the 17th ITE HCMC 2023
International Travel Expo Ho Chi Minh City 2023 (ITE HCMC 2023) is officially over with the Closing Ceremony taking place on September 9, 2023.
ITE HCMC 2023 has spread the image and culture of Vietnam to international friends with the presence of 155 reporters from 96 domestic press units. The number of news articles and images about the event is up to 600 news articles. Of which, the number of domestic news is more than 400 and foreign news is 175.
During the 3-day event, ITE HCMC 2023 recorded about 25,000 visitors, successfully promoting more than 9,025 B2B trade appointments between buyers and exhibitors. Particularly, there were 199 international buyers from 42 countries and territories that are potential inbound tourism markets of Vietnam tourism.
Within the framework of the Exposition, 30 activity programs took place, including 14 major forums and seminars, with the participation of thousands of delegates, 29 foreign speakers and 30 domestic speakers talking about social issues of concern to the world such as:
- High-level tourism forum “Digital transformation promotes tourism development” with the participation of 400 delegates representing Government leaders.
- Tourism and hotel industry conference – Vietnam resort industry – Opportunities & Challenges; Seminar on Marketing and communication strategies to attract international visitors; The topic of developing Vietnam’s halal tourism market, challenges, and opportunities with the participation of nearly 300 delegates who are accommodation businesses.
- The 4th ASEAN Regional Media and Public Relations Forum
- Series of thematic events on destination communication
- Introducing Chile, Korea, Japan, Quang Ninh, and Kien Giang Tourism
- Seminar: Therapeutic tourism: Trends in the new world and Vietnam
- ASEAN Public Relations Award Award Ceremony
- Vietnam Race-cation: Trends & opportunities; Thematic workshop: Developing Vietnam Medical Tourism – Ho Chi Minh City and Symposium: Therapeutic Tourism: Trends in the new world and Vietnam
The above impressive results of the 17th ITE HCMC have demonstrated their efforts to expand the market share of international tourists to Vietnam and create a breakthrough in tourism promotion nationwide in general and Ho Chi Minh City in particular.
The event is implemented under the direction of the Ministry of Culture, Sports and Tourism and Ho Chi Minh City People’s Committee, organized by the Ho Chi Minh City Department of Tourism and Vietnam National Authority of Tourism, executed by Ho Chi Minh City Tourism Promotion Center, in collaboration with CIS Vietnam JSC and Le Bros Company.
Sept 22 2023
New Taiwan Tourism Administratio gives travellers a chance to win pre-paid card prizes
The Taiwan Tourism has been elevated from a bureau to an administration from September 15, with the aim of attracting 12 million visitors to Taiwan in 2024.
Former bureau chief Chou Yung-Hui will lead as the administration’s first director-general.
To commemorate this new milestone, a new pre-paid card prize has been added to Taiwan the Lucky Land campaign, which is open to FITs travelling to Taiwan. Participants can win prizes valued at NT$5,000 (US$155) each for use in Taiwan from now to June 30, 2025. The prizes are provided either in the form of a pre-paid (E-ticket) card or a set of accommodation vouchers, and are valid for up to 90 days after issuance. Terms and conditions apply.
The E-ticket options include EasyCard, iPASS or iCash 2.0, which can be used in stores and on public transportation in Taiwan, while the accommodation vouchers can only be used at participating hotels/home-stays.
Eligible travellers need to register on the website one to seven days before their scheduled arrival in Taiwan – they will elect the prize they want to receive if they win and successful registrants will receive a QR code by email. Upon arriving in Taiwan, they will have to scan the QR code and complete the lucky draw to participate in the draw at the arrival hall.
The campaign ends on June 30, 2025 or when all prizes have been issued, whichever is the earliest.
Sept 22 2023
Grand Hyatt Macau MICE revamp before year end: Melco CEO
“This year, so far, we will be starting work at Grand Hyatt; then, we are looking at Countdown, and afterwards we will look at Altira and others,” stated Mr Ho. The Countdown is another hotel tower at City of Dreams, while the group’s Altira Macau casino hotel is located in Taipa.
He added: “Each property has a cycle, eventually it will need to be renovated.” Earlier this month, the Melco Resorts chairman had mentioned the willingness of the group to reinvest in its existing hotel facilities.
Asked on Thursday what the focus was for Grand Hyatt Macau, Mr Ho stated: “We are having investment on the MICE [meetings, incentives, conferences and exhibitions space] there, to answer the government’s wish to see more high-quality MICE space.”
Referring to his company’s non-gaming investment pledge, Mr Ho said: “For us, we can focus on creating a space for meetings and incentives. So we will be working on those areas… we are pretty much refreshing and upgrading our existing MICE space [at Grand Hyatt].”
On Thursday, Mr Ho also said the company had taken note of commentary by Macau’s Chief Executive, Ho Lat Seng. He had in April mentioned the government would like to see more mid-market – i.e., four-star and three-star – hotels developed in the city, so a greater number of package-tour visitors could afford to stay.
The Melco Resorts CEO said: “Countdown has over 300 rooms, and nowadays, as the Chief Executive mentioned, the city needs more hotel rooms.”
Source: GGRAsia
Sept 22 2023
Hong Kong night tourism promoted with free dining vouchers
It hopes to boost nocturnal tourism with a million free dining voucher giveaway to visitors throughout November.
The aim is to encourage visitors to experience Hong Kong’s nightlife and food scene.
The vouchers, worth HK$100 (approx. £10) each, can be used as a discount on their food and drinks in any participating bars and accredited restaurants after 6pm.
From November 2023 to January 2024, visitors can also enjoy a special offer for an open-top bus night tour.
At HK$20 (approx. £2) a ticket, travellers can opt for one of three designated routes
Hong Kong’s top night time attractions include:
Temple Street Night Market: One of the best spots to experience vibrant local culture with restaurants, performers and street vendors.
A Symphony of Lights: Every night at 8pm, the spectacular light and sound show illuminates Victoria Harbour synchronised to music. Visitors can opt to take river cruise to view the lights and laser beams from the water.
WinterFest: Returning to Hong Kong this November, WinterFest is a themed Christmas town with a giant Christmas tree and whimsical festive displays.
Sept 20 2023
Open-top double-decker bus tours arriving in Bangkok
The bus route crisscrosses the city, taking in Bangkok’s most popular destinations, including markets, shopping malls, cultural hotspots, as well as spas, restaurants, and temples. It allows passengers to check out interesting spots casually without being tied into a guided experience.
Using GPS coordination aligned with audio tech, the buses also provide informative, geographically accurate descriptions of all the famous landmarks that appear en route in seven different languages, including Thai, English, Mandarin, Korean, German, Spanish, and French The open-top upper decks allow a pleasant breeze to wash over passengers, an effective counter to the city’s heat, while the bottom deck is fully air-conditioned.
In partnership with Spanish tour bus operators City Sightseeing, Elephant Bus Tours offers three different price points for unlimited travel on the striking red buses, over 24, 48 and 72 hours, all valid for six months.
Sept 19 2023
Marriott International Signs Agreement to Build 3 Properties in Indonesia’s New Capital City
Meaning “archipelago” in ancient Javanese, Nusantara is a symbol of national identity and planned as a smart forest city, in line with Indonesia’s commitment to achieve zero carbon emissions and 100% new and renewable energy by 2060.
The multi-deal agreement was signed by President and CEO of Marriott International Anthony Capuano and President Commissioner of PT. Pakuwon Jati Tbk. Alexander Tedja. “We are thrilled to be working with PT. Pakuwon Jati Tbk. on this landmark agreement,” said Ramesh Jackson, Area Vice President, Indonesia and Malaysia, Marriott International.
With the agreement, Marriott expects to debut three brands – Four Points by Sheraton, Westin Hotels & Resorts and Tribute Portfolio – in the highly anticipated destination, featuring transformational experiences and destination-rooted authenticity.
“We are excited to partner with Marriott International for this historic project,” said Alexander Tedja, President Commissioner of PT. Pakuwon Jati Tbk.
Sept 19 2023
UnionPay Brings Borderless Payment Experience to Global Cardholders
UnionPay International (“UPI” or “the Company”) announces that 170 international wallets can now be directly used at merchants that accept UnionPay in China, offering a truly borderless payment experience for global cardholders.
Hong Kong and Macao SAR residents can now use familiar options like the UnionPay App, Octopus card, and BoC Pay. Other international wallets, including Malaysia’s GoPayz, Thailand’s K PLUS, and South Korea’s NaverPay, allow travellers to scan UnionPay QR codes for payments. Since start of the year, Southeast Asian payment networks like Malaysia’s PayNet, Vietnam’s NAPAS, and Cambodia’s Bakong have all reached agreements with UnionPay.
Scenarios where inbound tourists have basic travel needs including catering, retail, transportation and entertainment, tourist attractions. UnionPay card payment experience has now become much convenient for people even claiming tax refunds.
Take transportation for instance, cross-border transportation like the Hong Kong-Zhuhai-Macao Bridge; the China-Laos Railway; the 40 urban subways; and over 1,760 urban bus routes in the region all support UnionPay cardholders.
Sept 15 2023
Andaz Macau Opens Doors as Largest Property within Andaz Brand Portfolio
Hyatt Hotels Corporation announced today the opening of Andaz Macau in collaboration with Galaxy Macau™, the city’s prestigious luxury shopping, dining, entertainment and resort complex. The latest opening is the Andaz brand’s first and only hotel in Macau and its largest property globally. Inspired by the vibrant local art, culture, and architecture, the hotel features a stunning collection of artworks and artifacts that tells the story of the city’s soul through art, celebrating its heritage and future while allowing guests to express themselves through art.
Andaz Macau’s two hotel towers are located between the picturesque and well-preserved neighborhoods of Old Taipa and Coloane.
Andaz Macau has direct connection to both Galaxy International Convention Center (GICC) and the 16,000-seat Galaxy Arena, as well as its dedicated check-in lounge explicitly designed to provide a seamless arrival for large groups.
The hotel’s design incorporates unique elements that pay homage to the city’s rich history. From the distinctive forms of old maritime harbor ships to the vibrant traditions of local Chinese culture, Andaz Macau offers a journey of exploration, delivering a contemporary reinterpretation of the city’s unique heritage. Throughout the hotel, guests can encounter a stunning array of art and antiques that reflect the city’s diverse and richly layered culture.
A signature feature is the “Macau Steps,” a one-of-a-kind, multi-sensory staircase that showcases over 100 videos that beautifully narrate the history of the city, creating a captivating experience. The videos start with busy streets at the bottom and gradually lead to a peaceful and serene nature at the top, taking guests on an enchanting journey of exploration that perfectly captures the essence of the real Macau.
The Andaz Lounge on Level 6 is designed with nods to Macau’s rich history.
The hotel’s rooms and suites are inspired by the surrounding area, with beautiful forest greens and earthy orange hues reflecting the lush green landscapes of the neighborhood.
Sept 15 2023
Wharf Hotels launches lifestyle brand Maqo
Hong Kong-headquartered hospitality group Wharf Hotels has launched Maqo, a new premium lifestyle brand, joining sister brands Niccolo Hotels and Marco Polo Hotels.
Wharf Hotels’ president, Thomas Salg, stated in a press release: “Looking ahead, we are confident that the brand’s offerings will appeal to diverse guest segments from business and leisure and are keen to take on development prospects in North Asia, South=east Asia and China.”
The brand’s first property will be Maqo Changsha on November 1, 2023, in Tower Two of International Finance Square, featuring 286 rooms and suites, a restaurant, bar, co-working space, as well as a gym. Its sister hotel, Niccolo Changha opened in 2018 at Tower One of International Finance Square.
Salg added: “We are optimistic about the future outlook of Mainland China and its steady resurgence of outbound and domestic travel… Among all the progressive cities contributing to the exponential growth of travel within China, Changsha continues to be a core domestic destination with considerable market potential, and we are confident the brand’s inaugural hotel in the city will be popular for leisure and business travel.”
The launch of a new brand is one of many strategic opportunities to realise Wharf Hotels’ vision of “25 by 2025”, as it targets more openings in key Asian destinations such as Singapore, Shanghai, Tokyo and Bangkok
Sept 14 2023
MGM’s Macau operations unaffected by cybersecurity incident in U.S.
Casino operator MGM China Holdings Ltd says the two properties it runs in Macau have not been impacted by a cybersecurity incident that prompt the shutdown of some casino and hotel computer systems at MGM Resorts International properties across the United States.
The incident began on Sunday and led to the shutdown of some casino and hotel computer systems at MGM Resorts properties across the U.S., a company official told the Associated Press.
According to media reports, guests complained about not being able to check in online, make credit card transactions, obtain money from cash machines, and enter hotel rooms using key cards. There were also reports of slot machines gone dark. Some company websites remained unreachable on Tuesday, reported the Financial Times.
The company issued a press release on Tuesday stating that “MGM Resorts recently identified a cybersecurity issue affecting certain of the company’s systems.” It did not call the incident a cyberattack.
MGM Resorts added: “Promptly after detecting the issue, we began an investigation with assistance from leading external cybersecurity experts. We also notified law enforcement and are taking steps to protect our systems and data, including shutting down certain systems.”
The U.S. Federal Bureau of Investigation has confirmed publicly it is investigating the incident.
MGM Resorts said its investigation was “ongoing”, and the firm was “working diligently to resolve the matter”. It did not provide detail on how many properties had been impacted by the cybersecurity incident, nor did it present an estimate of losses caused by the system shutdown.
BBC News reported this was the second time in five years that MGM Resorts had confirmed a cybersecurity incident.
In 2019, one of the company’s servers was reportedly breached, and hackers stole more than 10 million customer records, according to the media outlet.
Source: GGRAsia
Sept 14 2023
ITB China conference brings together the Trailblazers of the Travel Industry
ITB China Conference 2023 serves as a framework for a free exchange of ideas and synchronization with the latest trends.
Spanning from 12 to 14 September, the presentation hub has been a hotspot for those wanting to feel the pulse of the industry. From product and location presentations to segment outlooks and overviews, the prominent executives of the industry leaders in the Chinese travel market reported their achievements and engage in thought-provoking discussions at the Presentation Hub, another glittering stage at the ITB China Conference.
Presentation Hub Day 1
The keynote speech “Hurtigruten 24-25 Season Presentation” by Joe Zou, the Sales Director for Greater China Region at Hurtigruten Group, kicked off the fast-paced agenda on 12 September. This would be followed by keynote speeches “Outlook of Flight business, from China to global” by Yudong Tan, CEO of Air Ticketing and VP, Trip.com Group and “Travel Subscription Service ‘HafH’, powered by Web 3.0 technology”, delivered by KJ Sunada, CEO, Kabuk Style Inc.
Afterwards participants to the conference could look forward to a presentation by Gang Qian, Head of Greater China & North East Asia, VisitBritain, and a session on “The Nature Emirates – Ras Al Khaimah” by Jason Hao, Marketing Manager, RAKTDA.
Presentation Hub Day 2
13 September would focus heavily on business travel, setting the tone in the keynote “Chinese MICE: facing a dynamic market” delivered by Lenny Jia, Chief Editor at China BT MICE. It would be followed by a panel discussion on the same topic with speakers Anthony Yan, General Manager of Grand China MICE, Tom Liu, COO of Jin Jiang International Travel, Jeff Zhen, Managing Director of Shanghai C&D Wanda International Travel & MICE, who would decipher the major trends facing the MICE industry.
Other highlights of the day include a panel discussion moderated by Alicia Yao, Managing Director of IME Consulting Co., Ltd. under the heading “How to Select Association Meeting/Conference Destinations?”, Bamboo Wang, Chairman of I.A.E.C., Virginia Wang, Project Manager of WFCMS would impart further knowledge and information on the topic. Crystal Han, Account Manager of Visit Maldives will be showcasing the island’s awe-inspiring splendor in “The Sunny side of Life, Maldives”.
Numerous corporate buyers from renowned company brands will make their debut at the ITB China conference, to hold in-depth discussions on the development of MICE in China, starting with a keynote speech on “Analysis and Strategy of Enterprises’ Requirements for MICE” by Allen Ye, Commercial Procurement Leader of Nio. Gordon Lu, Senior Purchasing Manager of Sensetime would then speak on “How to Manage Travel Categories in Enterprises”. In addition, Liu Ruoyang, Professor of Beijing Wuzi University will present “Value Creation in Tourism Service Procurement Management under the Background of Supply Chain Transformation and Development”. The inspiring sessions will conclude with a panel discussion by Liu Yun, Vice President of Procurement Alliance, Yang Xiaojuan, MICE Procurement Expert of Lenovo and Sherry Yao, Consulting Manager of Offshore Consulting Firms on the topic “How does the development of the travel and tourism industry align with the sustainable development of the supply chain of enterprises”.
Presentation Hub Day 3
14 September would include valuable contributions from the Hospitality Sales and Marketing Association International (HSMAI), a long-standing partner of ITB China. In two keynotes and a panel discussion, the top creatives would provide a comprehensive look at the recent developments in the hotel industry and revenue management. Sunny Mu, Business Development Manager, North Asia of STR will talk about “China Hotel Performance Overview & Outlook”. This will be followed by Ellie Shi, CGO of Hangzhou GreenCloud Tech, who would speak on “Hotel digitization in the digital economy era”. The panel discussion on “Revenue management new trend and automated decision-making” would be led by Loretta Chan, VP, Hotel Solutions of DerbySoft, Inc, Yuki Hu, Principal Researcher, Lab team of IDeaS, and Ai Yan, Head of Commerial Strategy of AHG.
Sept 7 2023
Ribbon-cutting ceremony ITE HCMC 2023
17th International Travel Expo Ho Chi Minh City 2023 (ITE HCMC 2023) officially opened on the morning of September 7, 2023, at the Saigon Exhibition and Convention Centre (SECC), District 7, Ho Chi Minh City.
ITE HCMC 2023 is honored to welcome leaders from: Ministry of Tourism of Cambodia, Ministry of Information, Culture and Tourism of Laos, Tourism Authority of Thailand … Especially with the participation of more than 3,500 professional delegates from 45 provinces and cities and 42 countries and territories, ITE HCMC 2023 continues to affirm its position as the largest tourism fair in the Mekong region.
Speaking at the ribbon-cutting ceremony, Mr. Phan Van Mai – Member of the Central Committee, Deputy Permanent Secretary of the Party Committee, and Chairman of the Ho Chi Minh City People’s Committee, said that Vietnam tourism in general and Ho Chi Minh City tourism have recorded positive recovery signals.
https://youtube.com/shorts/ZVsh1JZgwxM
Attending the ribbon-cutting ceremony, the presence of Mr. Nguyen Minh Triet – Former Member of the Politburo, Former President, Mr. Truong Hoa Binh – Former Member of the Politburo, Former Permanent Deputy Prime Minister of the Government, Mr. Nguyen Thien Nhan – Former Member of the Politburo, Former Secretary of the Ho Chi Minh City Party Committee, Ms. Dang Thi Ngoc Thinh, Former Member of the Party Central Committee, Former Vice President, Mr. Tran Hong Ha – Deputy Prime Minister, Mr. Nguyen Van Hung – Minister of Culture, Sports and Tourism; Mr. Phan Van Mai – Member of the Party Central Committee, Deputy Permanent Secretary of the Party Committee, Chairman of the Ho Chi Minh City People’s Committee.
Sept 6 2023
World Travel Awards winners unveiled in Ho Chi Minh City, Vietnam
The finest travel brands from across Asia and Oceania have been unveiled at a red carpet Gala Ceremony in Ho Chi Minh City, Vietnam. The industry elite travelled from across the region to the fascinating metropolis for the World Travel Awards (WTA) Asia & Oceania Gala Ceremony 2023 to find out who amongst them had been crowned best of the best.
The red carpet evening at the GEM Center marked the second leg of WTA’s landmark 30th anniversary Grand Tour 2023 – a global search for the finest travel and tourism organisations.
Vietnam’s breadth of natural wonders and its world-class hospitality helped the nation win the vote for ‘Asia’s Leading Destination’. The beautiful Ha Giang province was named ‘Asia’s Leading Emerging Tourism Destination’. Capital Hanoi claimed the new category for ‘Asia’s Leading City Destination’ and Ho Chi Minh City won ‘Asia’s Leading Business Travel Destination’. The Philippines was acknowledged as ‘Asia’s Leading Dive Destination’. Indonesia collected ‘Asia’s Leading Beach Destination’.
Australia cemented its reputation as the land with it all to secure ‘Oceania’s Leading Destination’, whilst Melbourne won ‘Oceania’s Leading City Destination’. Fiji Tourism lifted the trophy for ‘Oceania’s Leading Tourist Board’.
Graham Cooke, Founder, World Travel Awards, says: “It has been a privilege to continue our 30th anniversary celebrations in Ho Chi Minh City, which has hosted a magnificent ceremony featuring the leading lights of travel from Asia and Oceania.”
Hospitality winners included Shilla Monogram Quangnam Danang, named ‘Asia’s Leading Lifestyle Resort’. The timelessly elegant Raffles Singapore claimed the ultimate hospitality award for ‘Asia’s Leading Hotel’, the beguiling blend of French Indochine haute couture led Hotel de la Coupole MGallery to be voted ‘Asia’s Leading Design Hotel’. SOJO Hotel won ‘Asia’s Leading Lifestyle Hotel Brand’, and ‘Asia’s Leading Sustainable Resort’ went to China’s Spring City Golf & Lake Resort.
In Oceania, The Residence @ The George Christchurch took ‘Oceania’s Leading Luxury Hotel Villa’ and Millbrook Resort, New Zealand was hailed ‘Oceania’s Leading Hotel’.
In the newcomer categories, Singapore’s Pacific Orchard picked up ‘Asia’s Leading New Hotel’; Ana Mandara Cam Ranh was named ‘Asia’s Leading New Resort’; and The Langham, Gold Coast collected ‘Oceania’s Leading New Hotel’.
In the aviation sector, Singapore Airlines was named ‘Asia’s Leading Airline’ whilst Vietnam Airlines earned the accolade for ‘Asia’s Leading Airline – Economy Class’. AirAsia collected ‘Asia’s Leading Low-Cost Airline’ and ‘Asia’s Leading Low-Cost Airline Cabin Crew’. Vietjetair.com took the new category for ‘Asia’s Leading Airline – Customer Experience’. Hong Kong International Airport was hailed ‘Asia’s Leading Airport’. Oceania winners included Air New Zealand (‘Oceania’s Leading Airline’) and Melbourne Airport (‘Oceania’s Leading Airport’).
Travel provider winners included Vietravel (‘Asia’s Leading Tour Operator’), Abercrombie & Kent (‘Oceania’s Leading Tour Operator’) and Sun Group (‘Asia’s Leading Integrated Tourism Group’).
Sept 6 2023
Philippines gets 3.3m visitors in first 8 months 2023
The Philippines received just over 3.34 million foreign visitors in the first eight months of this year, already surpassing the 2.65 million welcomed for the whole of 2022, according to data released by the country’s Department of Tourism.
The country’s casino industry has been recording a strong recovery in gross gaming revenue (GGR) since the Philippines eased pandemic-related restrictions in the first half of 2022, aided by domestic demand as well as inbound tourism.
South Korea led the market during the first half. South Koreans accounted in the period up to August 31 for 942,637 arrivals, or 25.8 percent of the total so far in 2023.
According to comments by gaming industry representatives, South Korea is currently the top source market for Philippine casinos in terms of foreign players.
The United States was placed second in the first eight months of this year in terms of largest-individual markets for inbound visitors to the Philippines, with 632,687 arrivals, or 17.3 percent. Visitors from Japan were in distant third spot, with 195,134, or 5.3 percent of the aggregate.
Tourists from China accounted for 174,328, or 4.8 percent. That was still proportionally a big improvement on the only 39,627 arrivals from mainland China in the February to December period of 2022, a time when China still had in place extensive controls on outbound and inbound travel as part of that country’s Covid-19 countermeasures.
In July this year, the Philippine authorities announced a pilot programme for the country’s electronic visa system, starting in late August and commencing with visas for Chinese visitors.
The Department of Foreign Affairs said the Philippine e-Visa would allow foreign nationals entering the country for tourism or business to apply for temporary visitors’ visas online.
Sept 4 2023
Trip.com kicks off year-long flight promotion with Mastercard
Global OTA Trip.com has launched its year-long exclusive Explore with Mastercard promotion, spanning 17 territories across Asia-Pacific and granting travellers discounted flights when they pay with any Mastercard World or World Elite Consumer Credit and Debit cards on the Trip.com app.
Explore with Mastercard is a result of the MoU that was signed between the two companies earlier in March this year.
Range of discounts and minimum spend conditions vary across territories. In Singapore, for example, customers can enjoy S$25 (US$18.50) off with at least S$670 charged to their card for all flights, while in Malaysia a minimum spend of RM2,000 (US$431) is required to qualify for an RM88 off.
Edmund Ong, senior product & marketing director (Singapore, Indonesia and Malaysia), Trip.com, said: “We are always seeking to help our customers plan the perfect trip. We hope that this promotion will encourage them to explore more of the world and live their dreams, and we look forward to introducing more of such programmes together with Mastercard in the coming months.”
Explore with Mastercard promotion will conclude on August 31, 2024.
Sept 3 2023
New World Hotels and Resorts Unveils Accelerated Expansion Plans
New World® Hotels & Resorts, the upper-upscale hotel brand under Rosewood Hotel Group, will reach a total of 18 operating hotels by end of this year with two more slated to open in 2024.
With the successful opening of New World Shijiazhuang Hutuo Resort in June this year, three more hotels in Chongqing, Taishan and Guangzhou will open their doors in the fall of 2023.
In a strategic move aimed at enhancing the brand’s portfolio and commercial activities in China, Rosewood Hotel Group successfully transitioned and rebranded all KHOS properties to New World Hotels & Resorts in June this year – welcoming New World Qingyuan Hotel, New World Langfang Hotel and New World Shenyang Hotel.
Harnessing the power of strategic partnerships to bring about growth and transformation, New World Hotels & Resorts entered a joint venture with Rezen Group, a subsidiary of Trip.com Group, to develop and operate all newly opened New World Hotels & Resorts in Mainland China in 2021.
The joint venture, known as New World Tongpai Hotels Group, established a three-year goal to develop 10 New World Hotels & Resorts in Mainland China, with a focus on promoting advanced digital transformation through all hotels. As of today, the joint venture has successfully opened one property, with additional seven properties currently under development.
In Vietnam and Japan, the brand will be opening its fifth property in Vietnam with New World Nha Trang Hotel next year; in Japan, The brand is set to make its highly anticipated debut in Japan with the opening of New World La Plume Niseko Resort in 2024.
Hoss Vetry, Vice President of Operations, Asia Pacific of Rosewood Hotel Group: “We are thrilled to be entering this immensely exciting phase as our commitment to New World Hotels & Resorts and dedication to Asian hospitality begins to yield remarkable results.”
Sept 1 2023
New Vietnam visa policy sees surge in applications
The extended validity for tourist visas took effect on August 15.
In the two weeks since, a total of 112,058 applications for Vietnam visas have been submitted, marking a 70% increase.
The new Vietnam visa system expanded the number of countries able to use the e-visa.
Citizens of newly eligible countries made up around 50% of new applications.
Visa length of stay was extended to up to 90 days and offers multiple entry.
The separate visa waiver, which has also been extended, is also offered for nationals of select countries.
August 31 2023
Maldives Tourism is key sponsor for ITB China 2023
Maldives Tourism will curate various activations, including a raffle.
MMPRC is sponsoring the ITB China Customized and Themed Networking Lunch.
It will also deliver a Presentation Hub Showcase on September 13, 2023, to highlight the destination to trade partners and media.
“The Chinese market is historically significance for Maldives’ tourism,” said Thoyyib Mohamed, CEO of MMPRC.
He said the resumption of direct flights from China in January had led to a dramatic upsurge in Chinese visitors.
ITB Chinais one of the top travel trade fairs for its outbound tourism sector.
“There couldn’t be a more opportune juncture for the Maldives to reconnect with the Chinese travel trade.”
Pre pandemic, China represented 16% of incoming Maldives tourism arrivals.
August 31 2023
China Eastern Airlines set to launch Istanbul flights
Flights from Shanghai Pudong Airport will operate three times weekly on Airbus A330 aircraft.
Flag carrier Turkish Airlines currently serves the route with daily flights.
The new route marks the first time a Chinese airline will operate nonstop Istanbul flights from Shanghai.
Flight timings enable easy connections across Europe, Africa and beyond, the airline says.
The new Istanbul flights will run on Tuesdays, Thursdays, and Saturdays from Shanghai.
China Eastern Airlines recently narrowed quarterly losses for the second quarter.
It announced losses of 2.4 billion yuan, down from 3.8 billion yuan in the first quarter.
The airline also plans to increase US flights to LAX and New York JFK.
August 30 2023
European Airline To Start Implementing Child-Free Areas
If you’ve ever been forced to endure a journey while a baby or toddler cries or screams the whole time, you may have wished there was a separate airline for adults alone.
Tired of listening to wailing infants and crying toddlers on your 10-hour flight? The problem may now be avoided thanks to Corendon Airlines’ “child-free zone” policy on flights between Amsterdam and the island of Curacao in the Caribbean. The carrier will launch the service starting November.
The section of the aircraft that does not allow children will be positioned in the front of the aircraft, and it will feature 93 seats allocated for passengers who are older than 16 years old.
Walls and curtains will be used to create a partition between the zone and the rest of the aircraft. Passengers will be required to spend an additional €45 for one trip in order to book a seat in the Only Adult section. Additionally, for an additional €100 each trip, nine passengers may purchase extra legroom seats.
Curaçao, Bodrum, and Ibiza are just a few of the locations where Corendon also operates adults-only hotels.
Which other airlines provide seating areas that are off-limits to children?
Although Corendon is the first airline in Europe to provide adult-only sections, this service is already provided by a few companies located in other parts of the world.
Passengers aged 12 and older are permitted to use the Quiet Zone, which is available on AirAsia X’s A330 long-haul aircraft on long-distance trips.
Scoot, a low-cost airline located in Singapore, has ScootinSilence suites available on all of its Boeing 787 flights. These may also only be accessed by travelers who are above the age of 12.
At the same time, according to statements by TUI, KLM, and Transavia, the three airlines do not currently have any intentions to restrict the access of minors to certain areas of their aircraft.
August 30 2023
Go your own way and earn more furing Marriott Bonvoy’s fall global promotion
With extraordinary hotel brands for every style worldwide, Marriott Bonvoy® lets you go your way and earn bonus points during the new global promotion. This fall, Marriott Bonvoy is rewarding members who explore the breadth of Marriott Bonvoy’s distinctive portfolio with two ways to earn bonus points.
With nearly 8,600 properties within the portfolio, Marriott Bonvoy has extraordinary hotels for every traveler and every travel journey across the world. Looking for unexpected design and imaginative programming? Check in to W Hotels. Wellness enthusiast? Retreat to Westin Hotels & Resorts. Want playful, cool vibes? Visit Moxy Hotels. Members can also discover new additions to the portfolio, including City Express by Marriott, offering midscale properties in the Caribbean and Latin American markets.
Here are some additional details:
- Registration is open here from August 29 to November 22, 2023. The promotion earning period runs from September 12 to December 6, 2023.
- A “stay” is defined as consecutive nights spent in the same hotel, regardless of check-in/check-out activity, at any points-eligible rate.
- Stays completed prior to registration are not eligible to earn bonus points with this promotion. Members must register before November 22, 2023.
- To earn the additional 3,000 bonus points, members can only stay once at each participating Marriott Bonvoy hotel brand during the promotion earning period.
- There is no limit on the number of times a member can earn the 1,500 bonus points on each eligible paid stay completed during the promotion earning period.
- Registered members can begin earning bonus points from the first eligible stay that falls within the earning period, and on each eligible stay thereafter.
- A hotel must participate in Marriott Bonvoy at the time of the stay to qualify as a stay under the promotion terms.
- Stays at The Ritz Carlton Yacht Collection, Homes & Villas by Marriott Bonvoy, Marriott Executive Apartments®, and owner-occupied weeks at Marriott Vacation Club®, Marriott Grand Residence Club®, Sheraton Vacation Club®, Westin Vacation Club®, The Ritz-Carlton Club®, St. Regis Residence Club® and Luxury Collection Residence Club, are not eligible for bonus points for this promotion.
August 30 2023
China drops Covid tests for inbound travellers
The rule will end as of 30 August.
It marks the latest step in normalisation for inbound tourism.
The easing of rules was announced on Monday by Foreign Ministry spokesperson Wang Wenbin.
China only ended quarantine measures earlier this year.
It had one of the strictest ‘zero-Covid policies since the start of the pandemic.
The country has also eased restrictions for outbound travel.
Group tours for outbound travelers have been extended to more countries such as the US, UK and Australia.
August 28 2023
Moxy Hotels debuts in Australia
Located in Mascot, the new 301-room Australia hotel is just 10 minutes from Sydney Airport via Moxy’s pink airport shuttle bus.
“We are thrilled to grow our global portfolio and introduce the energetic Moxy brand to Australia,” said Matthew Boettcher, Vice President of Moxy Hotels. “
The Sydney hotel features a 24/7 gym, a bar, dining and grab n go options, and five meetings spaces.
“Mascot is the perfect location to launch Moxy’s first hotel in Australia” said hotel GM, Michelle Scott.
‘We are raising the bar in the airport hotel scene, with an urban hotel in an airport precinct where guests will have everything they want.”
It is situated about 20 minutes from Sydney’s Central Business District.
August 26 2023
W Shanghai – The Bund hosts a Greater China Leader Townhall Meeting and reception in Shanghai for 100 GMs and above property leaders, and welcomes back to China Anthony Capuano, President and Chief Executive Officer at Marriott International, together with his leadership team that includes Tina Edmundson, Ty Breland, Drew Pinto and Peggy Roe.
August 26 2023
Galaxy Macau Celebrates the Soft Opening of Raffles at Galaxy Macau
Integrated resort Galaxy Macau™, in partnership with Accor and Raffles Hotels & Resorts, yesterday celebrated the soft opening of Raffles at Galaxy Macau. The highly anticipated all-suite property, number approximately 450, is the first entry into Macau for the legendary Raffles brand, which is also the seventh hospitality brand to be established within the ever-expanding estate of Galaxy Macau. The other six brands are Banyan Tree Macau, Galaxy Hotel™, Hotel Okura Macau, JW Marriott Hotel Macau, The Ritz-Carlton, Macau, and Broadway Hotel.
A grand opening to laud the addition of the remaining signature restaurants, bar, and a spa is expected towards the end of the year.
Located on the resort’s east promenade, the new property is a stunning architectural landmark with two enormous LED screen displays that can be seen across Macau and the neighboring Hengqin island. The building also features a glass airbridge that connects the two towers on every floor, offering breathtaking vistas towards Macau skyline.
At the heart of Raffles at Galaxy Macau sits the magnificent lobby, an art-filled garden sanctuary whereby the interior and exterior come together to form one stunning space illuminated by natural light.
At the lobby is the Raffles Lounge & Terrace which offers traditional European afternoon tea with a twist, including an Éclair Trolley wheeled around with a selection of exotic delicacies, as well as an array of all-day dining options curated by the French culinary artist Yorick Soh Chin Chiang, the newly appointed Chef de Cuisine.
By night, guests can enjoy a pianist’s live performance on one of the world’s finest handcrafted pianos alongside the Champagne and Oyster Bar.
Raffles signature Singapore Sling is also served alongside a very Macau-apt Million Dollar Cocktail by noted Asia’s 50 Best Bars legend, Antonio Lai.
Cascading above the Lounge is a custom-made 15-metre high chandelier formed of 500,000 crystals and 23,000 crystal rods that connect seamlessly to resemble a diamond. This iconic piece floats against a programmable backlit glass ceiling and weighs a colossal 4,800kg.
Looking ahead to the grand opening later in the year, guests will have the opportunity to experience an array of world-class collaborations that reflect the region’s finest culinary and design talents. Chef and Sushi Master Masaaki Miyakawa, one of only five Michelin-three-starred sushi chefs in Japan, will helm a new signature Sushi-Kappo concept.
There will also be an unexpected and modern take on Raffles‘ iconic Long Bar. Crafted by celebrated interior designer Joyce Wang, the Long Bar will feature a curated cocktail list, including an official Macau Sling, created by Asia’s 50 Best Bars legend Antonio Lai.
August 25 2023
Accor and Peloton announce Australia’s first hotel partnership to incentivise health and fitness while travelling
Following the successful launch of Peloton into select Accor hotels around 2022, the expanded agreement will see Peloton Bikes installed in more than 50 of Accor’s most popular hotels, resorts, and apartments across Australia. Plus, in the first-of-its-kind program in Australia and for a limited time, guests will be rewarded for working out with Peloton – with the ability to earn 100 ALL-Accor Live Limitless Reward points when they work on the Peloton Bike or the Peloton App during their stay at one of the participating Accor hotels, including Mövenpick Hotel Melbourne on Spencer, Pullman Sydney Hyde Park, Sofitel Sydney Darling Harbour, Novotel Perth Murray Street, and Peppers Soul Surfers Paradise.
Guests simply need to show their workout in the Peloton App at the hotel front desk or in the gym, scan the QR code provided, and register for the offer prior to check-out to redeem. The points can be redeemed for their next holiday or to unlock tickets to some of the most popular concerts, shows, and sporting events around the world.
At all participating Accor properties, Australians will now be able to continue their health and fitness routines during their stay, thanks to Peloton’s flexibility and variety using a Peloton Bike or the Peloton App.
Amanda Gilmore, Country Manager – Peloton Australia, said: “Whether Aussies are travelling for work or leisure, our research tells us that they’re making health and wellness a priority.
Sarah Derry, Chief Executive Officer, Accor Pacific, added: “At Accor, we’re always looking at how we can integrate health and wellbeing in meaningful ways throughout the customer journey, to deliver an authentic and holistic wellness offering.
August 25 2023
Countdown to ITE HCMC 2023
July 2023 witnessed a sharp rise in international visitors to Vietnam, with over 1.04 million arrivals, a 6.5% surge from June. This achievement marked the first time in 2023 that the country surpassed one million visitors in a month.
Various policies, including Government Resolution 82, have fostered recovery and sustainable growth. Additionally, the National Assembly approved the Government’s proposals to increase the validity of e-visas for foreigners to 90 days, creating favorable conditions to attract international tourists to Vietnam and enhancing Vietnam’s tourism competitiveness in the region.
Efforts from tourism promotion agencies and agile enterprises have been pivotal in attracting visitors. Collaborative initiatives like promotional programs in key markets and developing unique tourism products have contributed to these accomplishments.
The 17th International Travel Expo Ho Chi Minh City (ITE HCMC 2023) will spotlight “Connectivity, Growth, and Sustainability.” The event anticipates more than 20,000 attendees, including international buyers and exhibitors, exploring innovation and cooperation opportunities.
As of now, the fair has registered over 400 booths, including more than 370 from domestic units and 30 from international ones.
ITE HCMC is the only international travel expo in Vietnam with the International Buyers Program. The program provides opportunities for international tourism businesses wishing to expand the market, bring tourists to Vietnam and Mekong sub-region.
Mr. Le Truong Hien Hoa, Deputy Director of the Ho Chi Minh City Department of Tourism, emphasized that while modifications in Vietnam’s visa policies have facilitated international tourists, synchronous solutions are vital to boost the appeal of tourism in Vietnam. The 17th International Travel Expo in Ho Chi Minh City will promote commercial activities, create and renew tourism products, and enhance destination management to elevate Vietnam’s tourism sector and competitiveness.
ITE HCMC 2023 is organized by the Ho Chi Minh City Department of Tourism, the Vietnam National Authority of Tourism, and the Ho Chi Minh City Tourism Promotion Center in collaboration with CIS Vietnam JSC and Le Bros Company.
ITE HCMC 2023 receives the following sponsors:
- Official Airline and Diamond Sponsor: Vietnam Airlines
- Diamond Sponsor: Saigontourist Group
- Official Partners: GEM Center, Saigon Exhibition and Convention Center (SECC), Airports Corporation of Vietnam Joint Stock Company (ACV), Sofitel Saigon Plaza Hotel, European Chamber of Commerce in Vietnam
- Partner Airlines: Vietjet Air, Bamboo Airways, China Southern Airlines, Emirates
- Partner Hotels: Holiday Inn & Suites Saigon Airport, Renaissance Riverside Hotel Saigon, Le Meridien Saigon.
- Media Partners: Goldsun Media Group, Wanderlust Magazine
- Transportation Partner: Grab Vietnam
- Gift Partners: BluSaigon, The CoCoon Vietnam
Highlight Events:
- ITE HCMC 2023 Cutting Ribbon Ceremony
- Buyer-Seller B2B Meetings
- The High-Level Tourism Forum, themed “Digital Transformation Promotes Tourism Development,” was chaired by the Ministry of Culture, Sports, and Tourism and the People’s Committee of Ho Chi Minh City.
- ASEAN Public Relations and Communications Forum: “Destination Marketing and Sustainable Communication”
- Tourism seminar series
- ITE HCMC Award 2023
- World Travel Awards: Asia Pacific
- ASEAN PR Excellence Awards 2023
- Vietnam Night
- Welcome Ceremony for International Buyers and Press
- ITE HCMC 2023 Thank-You Party
Source: Ho Chi Minh City Tourism Promotion Center
August 25 2023
Taiwan reopening borders for Chinese tourists
It is the latest step to normalisation of travel after the long Covid shutdown.
Taiwan’s Mainland Affairs Council will open short-term business visa applications from China starting on August 28.
It also said it is preparing to permit Chinese tour groups but hasn’t given a start date.
When tour groups are permitted, there will be a cap of a maximum 2,000 per day.
This is ‘very exciting news’ says Taiwan Tourism Association president Chen Tsung-jen.
“It’s been a long road, but we are finally starting to see the light at the end of the tunnel.”
In 2019 Taiwan tourism benefitted from over 4.5 million foreign tourists, with approximately half from mainland China.
August 24 2023
Grand Lisboa room renovation starts this quarter
Renovation of guest rooms at the Grand Lisboa casino hotel, the Macau-peninsula flagship of SJM Holdings Ltd, will begin during the current quarter. The revamp would include facelift of hotel rooms, addition of casual restaurants, and introduction of retail options.
The casino group expects all hotel rooms at its HKD39-billion Cotai resort, Grand Lisboa Palace, to fully open by fourth quarter 2023. SJM Holdings already has two hotel brands fully in use at Grand Lisboa Palace. A third one – Palazzo Versace Macau – had a soft opening in late April.
August 2023
Delta to expand China flight offerings for winter season
Delta is expanding its flight schedule to China later this year, offering 10 weekly flights to Shanghai-Pudong International Airport (PVG) from its Seattle (SEA) and Detroit (DTW) hubs. Beginning October 29, the airline will operate daily flights from SEA and three-times-weekly service from DTW. And next March, Delta will resume four-times-weekly PVG service from its Los Angeles hub, a route last operated in February 2020.
Beginning October 29, the airline will operate daily flights from SEA and three-times-weekly service from DTW. And next March, Delta will resume four-times-weekly PVG service from its Los Angeles hub, a route last operated in February 2020.
Customers flying with Delta will be able to conveniently connect to many other cities within China via the airline’s partnership with China Eastern Airlines. Together, the airlines operate 260 codeshare flights per week, providing more travel options for customers and a more seamless customer experience.
The SEA flight will operate on an Airbus A330-900, while the DTW and LAX flights will use an Airbus A350-900.
All routes will offer a choice of four onboard experiences — Delta One Suites, Delta Premium Select, Delta Comfort+ and Main Cabin. Delta One customers enjoy enhanced privacy and the comfort of a lie-flat seat, complete with plush bedding made from recycled materials, artisan-made Someone Somewhere amenity kits, chef-curated meals and more.
Customers flying in Delta Premium Select have more space to relax in a wider seat with a deeper recline and an adjustable footrest and leg rest as well as an elevated dining experience and other thoughtful amenities.
Flights will be available for sale on Delta.com and via the Fly Delta app.
August 22 2023
NSW visitor economy scores big boost from Women’s World Cup
Financial infrastructure platform Airwallex also noted packed out pubs, clubs, parks and public venues across NSW, as well as record high FIFA Women’s World Cup TV viewing figures.
“In the current environment this has been a screamer of a goal for the Australian economy,” Airwallex ANZ GM Luke Latham told The Australian.
“The world game is living up to its name with our tracker showing international visitors have so far spent an extra $4.53 billion at Australian hotels and retailers.”
The Matildas’ semi-final against England at Stadium Australia had an attendance of 75,784 people, with a further 11.15 million watching on TV.
The match attracted an almost 90% commercial share of viewers during its timeslot.
The FIFA Fan Festival in Darling Harbour saw more than 224,000 fans throughout the tournament.
August 21 2023
Trip.com Group as Official Travel Service Partner in ITB China 2023
ITB China, the marketplace for China’s travel industry, announces its collaboration with Trip.com Group, the leading global travel service provider for this year’s event to take place from 12 – 14 September 2023 in Shanghai.
Trip.com Group shows strong commitment to ITB China 2023 as a confirmed Official Travel Service Partner and will take center stage in elevating the ITB China experience for all attendees. The ITB China Conference sessions will be enriched with their latest market insights and forecasts, while the ITB China Cruise Night, co-hosted by Trip.com Group for the fourth consecutive time on the evening of 12 September, will provide unmatched networking opportunities.
Ms. Jane Sun, CEO of Trip.com Group, said: “The global travel and tourism industry’s recovery is gaining pace, and many new travel-related jobs have been created in recent months. Artificial Intelligence (AI) is redefining the industry and Trip.com Group has been investing in cutting-edge technologies as part of our ongoing efforts to enhance the overall travel experience for our customers.”
“Apart from technologies, new demands and trends have emerged in the past few years, and it is important for businesses to build resilience and agility, and adapt to the ever-changing needs of customers. We look forward to engaging and collaborating with our partners to bring this industry to new heights.” Sun added.
Trip.com Group plans to deepen cooperation with global partners to better serve Chinese tourists, offer high-quality services to outbound travellers, and promote inbound tourism as an engine for economic growth. Cultural exchanges between China and the world will be fostered through travel in both directions.
August 20 2023
The countdown is on for the 17th Edition of Food & Hotel Malaysia 2023 (FHM)
Malaysia’s premier biennial trade-only food and hospitality exhibition is scheduled to take place from 19 to 22 September 2023 at the Kuala Lumpur Convention Centre (KLCC).
The four-day event is set to feature 1,500 top brands exhibitors along with 25,000 attendees, and foster vibrant multinational atmosphere of collaboration across the food and hospitality community.
The robust international participation is further underscored by the presence of 15 foreign pavilions which will unveil their latest offerings. This year’s participation includes Australia, Belgium, Mainland China, Greece, Hong Kong SAR, India, Japan, Singapore, Taiwan Region, Thailand, Tunisia, Turkey, the United Arab Emirates, UK and USA.
“FHM stands firm as an influential force showcasing locally grown raw materials, end-to-end business solutions and high-end products of Malaysia,” said Gerard Leeuwenburgh, General Manager of Informa Markets Malaysia.
“We are honoured that our partnership with FHM enhances the exhibitor profile of the event, making it an exceptional and engaging networking and sourcing opportunity for regional and international buyers,” said Helen Fan, Executive Deputy General Manager of HOTELEX.
FHM 2023 organisers have retained fan favourite activities such as the Pastry Innovation Lab by Professional Culinaire Association (Malaysia PCA); Wine Trend Talks by CRAFTED & SOMLAY; Entwine Consultancy Sdn Bhd as well as one of the region’s most prestigious culinary competitions, Culinaire Malaysia 2023.
As part of FHM for many years, the exhibition consistently meets our expectations by providing great exposure to visitors and industry players,” said Stephanie Yeoh, General Manager of Bidfood Malaysia.
Online pre-registration and save admission fee RM50 (USD10.8) remains open until September 18.
About Food & Hotel Malaysia
Food & Hotel Malaysia (FHM) is a biennial trade-only food and hospitality exhibition serving as a platform for players in the food and hospitality industry to explore new business opportunities. With its impressive range of products on display, conference programmes, cooking demonstrations and other activities, FHM has cemented itself as a marketplace for food and hotel exhibitors and visitors alike. Organised by Informa Markets, a subsidiary of Informa PLC, the largest B2B event organiser in the world, FHM is a must event for anyone looking to stay on top of industry trends and make connections.
August 18 2023
Some Hilton hotels to bring back daily housekeeping. See how other hotel policies compare.
Hotels have been adjusting their housekeeping policies post-COVID lockdowns, with various brands shifting toward an opt-in model that provides daily housekeeping only to guests who request it.
At least one operator is reversing course.
Hilton will begin offering automatic daily housekeeping at its luxury, full-service, lifestyle brands as well as its Embassy Suites hotels worldwide this fall, according to spokesperson Josie Hill. Other brands within the U.S. and Canada, including extended-stay hotels, will receive automatic service every other day.
The new policy, first reported by the travel blog View from the Wing, expands automatic daily housekeeping to more Hilton guests. Currently, only luxury brands offer automatic daily cleanings; guests at Hilton’s non-luxury properties must request daily service.
Why Hilton is offering more automatic daily housekeeping
Hill said an increasing number of Hilton hotels are reintroducing automatic daily cleaning services as travel rebounds following COVID-19 lockdowns.
The occupancy rate across all brands and regions at Hilton was 74.6% in the second quarter, up 4.2% from the same period a year prior. Occupancy rates in the U.S. were up 1.3%.
Will more hotels be returning to automatic daily housekeeping?
Unite Here, a labor union representing 300,000 workers across various industries in North America, has been advocating for automatic daily housekeeping to help protect jobs and help ease staff workloads, arguing that rooms are harder to clean if they’ve been untouched for multiple days.
The union has helped push dozens of cities to implement rules requiring daily automatic housekeeping in hotels, but the end result is a patchwork of housekeeping policies among brands, according to President D. Taylor.
“It’s not fair to workers or guests if you’ve got some hotels with full service and others hanging on to COVID-era cuts. With hotel rates at all-time highs, every guest deserves a clean room every day,” Taylor said in a statement.
It’s unclear if more hotel operators will revert back to automatic daily housekeeping at their properties, but experts say there are a few reasons why hotels may consider it.
Having the same housekeeping policies across union and non-union properties of the same tier could create a “positive uniformity for the brand,” according to David Sherwyn, a professor of law at Cornell University’s School of Hotel Administration.
“It’s simpler to say, hey, this is what we do at this level,” he said.
Hotels may also be inclined to adjust housekeeping policies to meet customer expectations, according to Leora Halpern Lanz, the assistant dean of Boston University’s School of Hospitality Administration. This is especially true among the higher-end hotels and resorts.
At “the luxury hotels, for sure, I think there’s an expectation (for daily housekeeping) from guests,” she told USA TODAY, adding that inflation could also play a role in customers’ expectations. The average daily room rate for U.S. hotels as of June was up 2.3% from last year at $158.40 per night, according to hotel analytics company STR.
“Consumers are paying more for hotels, and they have an expectation for what services are included,” Lanz said.
And daily housekeeping policies could help hotels retain staff who may feel overworked by cleaning rooms that have been ignored for multiple days, according to Mehmet Erdem, a hospitality professor at the University of Nevada, Las Vegas.
“Hilton has access to good data. They have the pulse on consumers, so they know what their consumers are expecting. And they’re also listening to their employees,” he said. “I don’t think (the new housekeeping policy is) a decision that happened in a vacuum.”
Hotel housekeeping policies
Hotel brands have long been moving away from automatic daily housekeeping. Operators originally cited the environmental benefits of less housekeeping, and after the pandemic said the opt-in model ensured guest choice.
Less housekeeping also improved profit margins and helped the industry deal with staffing shortages as the industry recovered from COVID-19 lockdowns.
While Hilton guests will see more daily cleanings, other hotel operators say they are sticking to policies with less automatic housekeeping. Here are the current housekeeping policies at some of the major hotel brands.
Hilton
The Hilton brands that will offer automatic daily housekeeping include:
- Luxury brands (Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts and Conrad Hotels & Resorts)
- Lifestyle brands (Canopy by Hilton, Curio Collection by Hilton, Tapestry Collection by Hilton, Tempo by Hilton and Motto by Hilton)
- Full-service brands (Signia by Hilton, Hilton Hotels & Resorts and DoubleTree by Hilton)
- Embassy Suites by Hilton properties
Guests visiting Hilton’s focused service and extended-stay brands in the U.S. and Canada will receive automatic service every other day or can ask the front desk for additional service. The brands include:
- Focused service brands (Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Spark by Hilton)
- All suites brands, not including Embassy Suites (Homewood Suites by Hilton, Home 2 Suites by Hilton, Project H3 by Hilton)
Marriott
Marriott’s housekeeping services vary between luxury and non-luxury properties, according to its website.
- Premium resorts and luxury hotels and resorts receive daily full clean service.
- Premium hotels receive daily housekeeping services like trash removal and the bed being made.
- Select and extended-stay hotels receive service every other day.
“As with many things during the pandemic, guests’ preferences when it comes to housekeeping have evolved,” spokesperson Christin Fernandez told USA TODAY in April. She confirmed in August that the policy has remained unchanged. “(We give) guests the ability to personalize their housekeeping preferences prior to their stay.”
IHG
Housekeeping service varies across the IHG portfolio, which is comprised of 18 hotel brands including Regent, Holiday Inn and Staybridge Suites, varies.
Luxury properties offer full-scale housekeeping, while the remaining IHG properties not designed for extended stays offer a “daily room refresh” with “a lighter-touch housekeeping service” that replenishes amenities, removes trash and refreshes towels, according to a statement from Jay Caiafa, Chief Operating Officer for The Americas at IHG Hotels & Resorts in April. A spokesperson confirmed this month that the policy has remained unchanged.
“It was designed and informed by guest insights, owner feedback and hotel pilots,” Caiafa said. “This is an ever-evolving, ever-improving program.”
Wyndham
Before the pandemic, housekeeping at Wyndham properties would service rooms daily. The current policy services rooms every third day, although daily housekeeping remains available upon request.
The majority of Wyndham hotels are franchised, which means individual property owners can offer housekeeping services more frequently.
Hyatt
Hyatt’s website says housekeeping services in the U.S. vary by property.
“While we work to review our housekeeping guidelines, Hyatt hotels may offer full or light housekeeping services,” says a statement from the company from April. “Guests can share their housekeeping preferences upon arrival and hotels will work to honor their requests.”
Source: USA Today
August 17 2023
W Macau opens on Sept 8 2023
The 557-room hotel is designed by Zaha Hadid Architects and will offer guests “a more contemporary way to stay,” according to general manager Adrian Chan.
W Macau features a spa, gym and indoor swimming pool, as well as four dining outlets. Guests can choose from a coffee and cocktail bar, an all-day international restaurant, a contemporary Cantonese restaurant and a pub that will offer “Macao-inspired cocktails and cuisine.”
One of the hotel chain’s “sound suites” is located at the pub, should visiting musicians or other guests feel inspired to do some recording.
The hotel also offers 590 metres of multifunctional event space, incorporating what it claims is “virtually limitless technology” as well as other audio-visual amenities.
W Macau’s unveiling comes in the wake of the soft opening of the Raffles hotel, and news that that Andaz hotel will open on 15 September. The latter two properties are located at the Galaxy resort. The Karl Lagerfeld hotel also marked its “full opening” in June.
August 17 2023
EDITION Hotels brand introduced to Dali in southwestern China
Marriott International, Inc. recently announced that it has signed an agreement with New Development Group to introduce the EDITION Hotels brand to Dali, a well-known travel destination in Southwestern China for its picturesque natural scenery, diverse ethnic culture, and vibrant nightlife.
EDITION is a collection of individualized hotels, seamlessly balancing great design and true innovation to deliver a luxury lifestyle experience. Nestled on a hillside halfway up the Cangshan Mountain, The Dali EDITION, which marks the brand’s third property in China, is expected to open in December 2025 and establish a new benchmark for the luxury hotel segment in Yunnan Province.
At an altitude of 2,090 meters, Dali is well situated on a fertile plateau between the Cangshan Mountain to the west and Erhai Lake to the east. It has traditionally been a significant center on the routes westward from Kunming to the Tibet Autonomous Region. The Dali EDITION will offer convenient accessibility to public transportation, including the Dali Railway Station and Dali Fengyi Airport. The hotel will also allow guests to immerse themselves in natural, cultural and recreational experiences, with its proximity to local attractions such as Cangshan Mountain Scenic Area, Three Pagodas, Dali Old Town, and Dali Stone Mountain Golf Club.
With its interior design led by the acclaimed Shenzhen Cheng Chung Design, The Dali EDITION will remain rooted in the brand’s strong sense of simplicity and style. The hotel is expected to offer 150 luxurious, serene guestrooms including suites as well as villas with private pools, most of which will provide breathtaking views of either the Cangshan Mountain or Erhai Lake. The hotel is also slated to feature four signature restaurants and bars, which will offer a selection of exquisite food and beverage options that celebrate culinary innovation and reflect the best of the destination culture. Other planned facilities include the swimming pool, the Fitness Center, The Spa, the Recreational Activities Center, as well as conference and event spaces including a 600-square-meter outdoor lawn.
This signing underscores Marriott International’s growing luxury portfolio in Greater China, where the company now has nearly 70 luxury hotels. The unveiling of The Dali EDITION further grows the company’s luxury footprint in Southwestern China.
August 16 2023
Mandarin Oriental announces new property in Sardinia
Mandarin Oriental is delighted to announce the development of a new luxury resort in Sardinia, located in the north-east of the island in the heart of Costa Smeralda. Set to open its doors in mid-2026, this highly anticipated development marks the Group’s fifth venture in Italy.
Perched on a hillside overlooking the Gulf of Pevero, Mandarin Oriental, Porto Cervo will offer a perfect blend of accessibility and seclusion. Surrounded by forest, the hotel will provide a secluded environment for guests to unwind and enjoy the tranquil surroundings. The private beach will be accessible via a 350 meter picturesque trail.
Mandarin Oriental, Porto Cervo will be developed in partnership with Gruppo Statuto, one of Italy’s leading real estate groups, renowned for their expertise in crafting exceptional hospitality projects including Mandarin Oriental, Milan. This collaboration, in addition to the Group’s legendary hospitality, will ensure the delivery of an unparalleled hotel experience in one of Italy’s most sought-after destinations.
The hotel will comprise 83 meticulously designed rooms and suites, offering guests comfort and breathtaking views. Five distinctive restaurants and bars will entice diners with a variety of culinary offerings, while the Spa at Mandarin Oriental will provide the Group’s award-winning wellness experiences in a serene sanctuary. Fitness enthusiasts will appreciate the state-of-the-art fitness centre, and those seeking relaxation can indulge in the large indoor and outdoor pools nestled amidst lush gardens. Furthermore, the hotel will feature an exclusive Beach Club, on the beautiful Porto Paglia beach, allowing guests to relax and rejuvenate.
Close to Porto Cervo with its luxury boutiques, galleries and restaurants and a 30-minute journey from Olbia airport, Mandarin Oriental, Porto Cervo is located in one of the most sought-after parts of Costa Smeralda. Porto Cervo Marina, with its distinguished Yacht Club, renowned for hosting international regattas, along with a breathtaking string of coves, secluded beaches and crystalline waters make north-east Sardinia the perfect Italian escape.
Francesco Cefalú, Chief Development Officer of Mandarin Oriental Hotel Group, expressed his enthusiasm for the new property, stating, “We are excited to introduce Mandarin Oriental, Porto Cervo to our guests, and to expanding our portfolio of leisure destinations in this region.”
August 14 2023
Hangzhou releases Asian Games tourist gift packs
Hangzhou, host city of the 19th Asian Games, has launched a second batch of ‘Asian Games Gift Packs’ to welcome global tourists to the city.
The Asian Games Gift Packs is part of a digital tourism marketing campaign and are distributed through sweepstakes.
The second batch of gift packs is now open. There are up to 100,000 Asian Games tickets to be won.
For international visitors, registration is accessible via the official website of Hangzhou Municipal Bureau of Culture and Tourism.
The gift packs can also be accessed through Fliggy app, and the Discover Hangzhou mini program.
Each gift pack comprises a seven-day complementary Hangzhou subway pass, free tickets to tourist attractions, and a prepaid phone card worth about $14
The total value of is worth up to $420.
The free tickets include Xixi National Wetland Park and Thousand Island Lake.
Winners can use the “One Pass” QR code in Alipay to take the subway and enjoy tourist sites.
Additionally, the “One Pass” program in Smart Hangzhou aims to streamline access to tourist attractions and public transport.
With the Asian Games Gift Packs and One Pass, organisers aim to provide an all-in-one digital service experience for visitors, encompassing sightseeing transport, and entertainment.
August 14 2023
United Airlines to restart Beijing flights
The airline will also increase frequencies to Shanghai with daily service from SFO, starting October 1 2023.
These upgrades to United’s Asia Pacific schedule are enabled by agreement between the US and China governments to increase air links.
“We are grateful for this positive step forward in US – China passenger air services, and we thank the many officials from both countries,” said Patrick Quayle, SVP of Global Network Planning and Alliances.
“This is good news for United customers because we believe that a daily flight to Beijing and a daily flight to Shanghai from San Francisco is consistent with the demand we see.”
Shanghai flights are currently available on United.com and on the United app, while the Beijing flights schedule will be updated in the next week.
August 14 2023
Sands China, Emperor Ent partner for shows at Londoner
Macau-based casino operator Sands China Ltd says it is partnering with Hong Kong’s Emperor Entertainment Group to produce what the gaming firm called “residency shows” for its The Londoner Macao resort.
Emperor Entertainment’s major businesses include production and distribution of music publishing, talent management and concert production. Artistes under its management include Nicholas Tse, Joey Yung, Hacken Lee, Leo Ku, Twins, Hins Cheung, William Chan, and Vincy, according to the firm’s corporate website.
Sands China said in a press release on Friday that the first residency show series under the partnership would be by Hong Kong artist Hacken Lee. It will kick off on September 29 and run until October 2, featuring a total of four concerts, according to the firm.
Sands China is controlled by U.S.-based casino operator Las Vegas Sands Corp.
The release quoted Wilfred Wong Ying Wai, president of Sands China Ltd, as saying that the partnership with Emperor Entertainment would draw people “from the region and beyond… to visit specifically to enjoy the residency shows”.
He added: “We view this first cooperation as just the beginning in terms of world-class performers being in residence at The Londoner Arena, and we will continue to bring more top-tier performers on board to support the development of the concert economy and the Macao government’s economic diversification strategy.”
Sands China stated in its press release that residency shows would be “custom-created” for each artist under Emperor Entertainment, “to take advantage of the impressive facilities” at The Londoner Arena.
Sands China is the latest Macau-based gaming operator to announce a partnership for arena-style events. Earlier this month, rival Galaxy Entertainment Group Ltd announced a “three-year strategic partnership” with Warner Music China involving the gaming firm’s Galaxy Arena, part of Phase 3 of casino resort complex Galaxy Macau on Cotai.
Casino operator Melco Resorts and Entertainment Ltd started in April a series of residency shows involving a number of artists and spread over a three-year period.
Sands China has pledged to the Macau government to invest MOP30.0 billion (US$3.73 billion) up to the 2032 end of its new concession, with MOP27.8 billion of that to go on “non-gaming projects that will also appeal to international visitors”.
As part of its concession commitments, the company plans to transform a 50,000 square-metre (538,196 sq-feet) garden next to The Londoner Macao, by adding a glass conservatory to create an “internationally unique garden-themed destination”.
The six Macau operators have as a whole pledged to the government to spend in aggregate a minimum of MOP108.7 billion on non-gaming and exploring overseas-customer markets during the fresh concessions. Collectively they will have to increase their pledged concession-related investment for the next decade by as much as 20 percent if citywide annual gross gaming revenue reaches MOP180 billion. (Source GGR Asia)
August 11 2023
China resumes group tours to UK, other countries
It is a major boost to the UK inbound tourism sector.
As well as the UK, it includes the US, Japan, South Korea, Germany and Australia.
Overall, Chinese overseas visa applications are up by 680%.
“We expect the UK seeing large groups returning in time for Golden Week at the beginning of October,” said Helena Beard, MD of specialist Chinese travel PR and representation agency, Guanxi.
“Bounceback of the Chinese market to the UK will be helped further by the very fast recovery of direct flight capacity.”
Meanwhile, the China Outbound Travel & Tourism Market takes place later this year.
It is the only B2B event focused purely on the outbound market.
It is a platform to meet an invited audience of Chinese tour operators and travel agents to source outbound travel products and services for Chinese tourists.
The 16th edition of COTTM takes place from 15-17 November 2023.
It is the latest easing of rules from China’s culture and tourism ministry.
The ministry gave the go-ahead to resume outbound group tours to a number of countries.
August 11 2023
Hong Kong Cathay Pacific to buy 32 new Airbus jets
The new aircraft will be inducted in the Cathay Pacific and HK Express fleets
“Cathay Group continues to invest in expanding and modernising its fleet, and growing flight connectivity at the Hong Kong hub,” the airline said.
It takes the Group’s new aircraft deliveries to more than 70.
The new Airbus jets will mostly fly on routes to the Chinese Mainland and across Asia.
Cathay Group Chief Executive Officer Ronald Lam added: “These aircraft have been serving Cathay Pacific well, allowing us to strengthen the expansion of our Chinese Mainland and regional network.”
August 10 2023
Hyatt and Hongkong Land Announce Hyatt Centric East CBD Chengdu
Hyatt Hotels Corporation and Hongkong Land announce a Hyatt affiliate has entered into a management agreement with Hongkong Land for a new Hyatt Centric hotel – Hyatt Centric East CBD Chengdu. Expected to open in 2025, the hotel’s opening in the capital of Sichuan province will mark the entry of the Hyatt Centric lifestyle brand into China’s southwest region. Hyatt Centric hotels serve as launchpads for adventurous travelers to explore all that a destination has to offer.
Hyatt Centric East CBD Chengdu will be situated in the city’s bustling downtown area. The hotel will be part of the upscale commercial complex, The Ring, a new high-end, mixed-use project developed by Hongkong Land, integrating premium office towers, an upscale shopping mall and a lifestyle hotel.
August 8 2023
SAUDIA launches new route to Beijing
Saudi Arabia’s national flag carrier, SAUDIA, has launched its first direct flight to Beijing, China, in collaboration with the Air Connectivity Program (ACP).
SAUDIA will operate four weekly flights between Saudi Arabia and Beijing, with the aim of attracting more Chinese vacationers to visit the Kingdom.
The inaugural SAUDIA flight from Jeddah to Beijing took off on the morning of August 4 from King Abdulaziz International Airport in Jeddah to Beijing Daxing International Airport after a ribbon-cutting ceremony and gifting of chocolates and special boarding passes to the departing passengers.
August 7 2023
Macau moots visa freedom for those also visiting Guangdong
The Macau authorities have proposed talks with their mainland China counterparts about a “144-hours visa-free transit” programme understood to be targeted particularly at foreign travellers wishing to move around within the Guangdong-Hong Kong-Macau Greater Bay Area, but who would otherwise need a visa for Guangdong.
The Macau side said a key aim was to help Macau’s “tourism and integrated leisure” sector, a term usually understood to refer to the city’s gaming operators and their hospitality businesses. The Macau government has already asked its six casino concessionaires to work on bringing in more overseas customers, as part of conditions for the new 10-year licences issued in January.
The 144-hours visa-free transit idea is one of a number of proposals in a document called the “Development Plan for Appropriate Economic Diversification of the Macao Special Administrative Region (2024-2028)”. It was released to the public on Friday (August 4), and is subject to a 30-day public consultation. The government has also been consulting other people and organisations it regards as likely to have useful input.
The plan covers: tourism and integrated leisure business; the fields of finance, technology and healthcare; the meetings, incentives, conferences and exhibitions (MICE) business; and cultural and sports events.
The Macau government has a stated policy of diversifying the city’s economy from its reliance on the gaming industry. It would like to see the economic value of Macau’s non-gaming sector account for “60 percent” of Macau’s gross domestic product by 2028, according to the information in the document, which has been issued in Chinese and Portuguese, Macau’s two official languages.
The paper said the policy would enable Macau-bound foreign visitors to make multiple stops in a single trip within the “region”, i.e., the Greater Bay Area, which includes cities in the mainland province of Guangdong next door to Macau and Hong Kong.
The Macau government also noted in its consultation document that it would “explore” what it termed an “easier visa policy” to enable tourists from mainland China to travel between Macau and the neighbouring mainland territory of Hengqin, multiple times within a single trip.
Hengqin has a number of international-standard hotels, as well as a theme park. It is also home to an economic cooperation zone being implemented by the local Zhuhai government, and by Macau. (Source: GGR Asia)
August 4 2023
MGTO and Air Macau familiarisation trip for Japan tourism professionals
Macao Government Tourism Office (MGTO) and Air Macau recently organised a familiarisation trip for tourism professionals from Tokyo and Osaka, Japan.
The event from July 20 to 23 saw 14 representatives visiting diverse and abundant “tourism+” elements in Macau, where they also participated in the Tokyo & Osaka Travel Mart on July 21.
The itinerary included visiting the Macao Grand Prix Museum and the Lai Chi Vun Shipyards, the World Heritage “Historic Centre of Macao” attractions, learning about hotel facilities, and tasting various delicacies. These experiences aim to inspire their design of more Macau tourism products targeting Japanese tourists.
MGTO also promoted the Travel Stimulation Program at the travel mart to continue to expand different types of tourist groups and promote diversification of tourist sources.
August 4 2023
Dusit Expands in Japan with 147-Key Dusit Thani Kyoto
Dusit International, one of Thailand’s leading hotel and property development companies, continues its expansion in Japan this September with the opening of Dusit Thani Kyoto, a new luxury hotel in the city’s vibrant Hanganji Monzen-machi district, only 850 metres from major transportation hub Kyoto Station, which offers seamless travel connections throughout Kyoto and to the rest of Japan. The hotel is an expansion of Dusit’s first hotel in the country, the lifestyle-oriented ASAI Kyoto Shijo, which opened in June.
Set around a serene and beautiful courtyard, the hotel offers a wide range of facilities for business and leisure, including elegant event spaces for up to 240 guests, a well-equipped fitness centre, an indoor swimming pool, and a signature Devarana Wellness centre.
Dining offers a range of enticing options, including a speciality Teppanyaki restaurant, a luxurious tea shop, a stylish basement bar, Den Kyoto, and extraordinary dining experiences crafted by acclaimed chefs Duangporn “Bo” Songvisava and Dylan Jones from Thailand.
To help guests connect with the culture and spirituality of Kyoto, Dusit’s team is on hand to help arrange memorable excursions to nearby attractions such as Nishi Honganji and Toji temples (both UNESCO World Heritage Sites), as well as other popular destinations and hidden gems throughout the city. Swift and efficient travel from Kyoto Station ensures guests can maximise their time and easily explore everything this remarkable destination has to offer.
August 3 2023
Greater China Recovery Drives Marriott’s Worldwide Revenue Growth
Marriott’s second-quarter worldwide revenue per available room grew 13.5% compared to 2022, led by another quarter of meaningful recovery in Greater China.
Speaking during the company’s second-quarter 2023 earnings call, Marriott President and CEO Tony Capuano said these improvements in China come less than two quarters after travel restrictions were lifted. RevPAR in Greater China has surpassed 2019 levels primarily due to the surge in domestic demand.
In a year-over-year comparison, RevPAR in Greater China grew 124.5% to $90.90 during the quarter.
Overall cross-border travel demand grew again, mainly driven by an increase of international visitors to the Asia-Pacific region, he said. The percent of room nights from cross-border guests is now roughly 1 percentage point below 2019 levels of approximately 20%.
“Prior to the pandemic, international visitors accounted for nearly one quarter of room nights in Greater China,” he said. “With the region’s international airlift still only around 40% of 2019 capacity by the end of the second quarter, we believe there’s still meaningful growth opportunities in and from Greater China.”
August 2 2023
New Siem Reap international airport to begin operations in October
The new Siem Reap Angkor International Airport will officially begin operations on October 16, with non-commercial and non-profitable test flights set to be conducted from October 5 to 15.
All commercial passenger and cargo flights currently operated at the existing Siem Reap International Airport will be transferred entirely and one time only to the new facility on October 16.
The US$1.1 billion-worth airport is located in Kriel Pong village and Provall village of Por Pel commune and Ta Yek commune, and around 40km east of Siem Reap town.
Construction began in March 2020 by Angkor International Airport Investment (Cambodia).
The new airport will have 38 gates and will be able to handle large passenger planes like the Airbus A-340-300 and A350-900 as well as the Boeing B777-200/300ER and B747-300/400.
August 2 2023
Malaysia sees uptick in outbound demand for China
Outbound demand for holidays to China are strong for this coming autumn and winter seasons, share outbound agents from Malaysia.
For the lack of direct flights to Harbin, Apple Vacations & Conventions’ group managing director, Koh Yock Heng, shared that the company’s solution is to organise charter flights during the 2024 Chinese New Year period, with the Harbin International Ice and Snow Festival as a draw.
He added that packaged tours for autumn departures to Tibet and Inner Mongolia also sold well during the fair – these tour packages depend on first-tier cities, Beijing and Shanghai, as gateway cities.
Koh also welcomed the recent announcement by Malaysia-headquartered AirAsia regarding improvements in air connectivity to China.
AirAsia will soon resume flights from Kota Kinabalu to Hangzhou starting with three flights weekly from September 2, while sister airline AirAsia X will be increasing services from Kuala Lumpur to Beijing from four to five flights weekly from September 1, and from Kuala Lumpur to Shanghai from four to seven-times weekly commencing September 15.
AirAsia X will also increase frequencies from Kuala Lumpur to Hangzhou from three to four flights weekly from September 30.
Four-night tours to Beijing and Shanghai were most popular among the Muslim family segment.
August 2 2023
Sheraton Hotels & Resorts Continues Global Transformation in Asia Pacific
Sheraton – the brand most global within Marriott Bonvoy®‘s portfolio of 31 hotel brands – continues its momentum in Asia Pacific with five new properties demonstrating the modernized design concept in China’s Rizhao, Ninghai, Beihai and Chengdu; and Japan’s Kagoshima. There are now 13 new builds and refurbishments in the region.
“We’re excited to welcome these five new hotels and resorts in Asia Pacific embracing Sheraton’s new design approach, following the first eight incredible hotels in the region spearheading the new era of the brand,” said Jennie Toh, Vice President, Brand Marketing & Management, Asia Pacific, Marriott International. “Built on Sheraton’s rich legacy as community hubs across the globe, we’re committed to creating a sense of belonging and providing our guests with places to connect, be productive, and feel part of something.”
About Sheraton® Hotels & Resorts
Sheraton Hotels & Resorts has over 430 hotels and resorts in nearly 75 countries and territories around the world. Sheraton is the most global brand within Marriott Bonvoy’s portfolio of hotel brands. Sheraton is currently undergoing a major brand transformation, creating a signature community experience for the next generation of travelers and locals alike at properties across the globe. The new vision for Sheraton features intuitive design, tech-forward experiences, and upgrades to everything from public space and F&B to flexible meeting space.
August 2 2023
Thailand hoping for Two Million Russian Tourists in 2024
Thai tourism officials are hoping for 2,000,000 Russian tourists to visit the Kingdom of Thailand next year.
According to the Director of the Tourism Authority of Thailand’s (TAT) Moscow office, Asian tourist paradise could hit this record number if it maintains its ‘friendly country’ status with Russian government officials.
Traditionally, Thailand registers an influx of visitors from Russia during the high season, but now, Russian tourists are flocking to Thailand all year round, due to severe worldwide sanctions imposed on Russia over its unprovoked and brutal war of aggression launched against neighboring Ukraine.
With EU airspace closed to Russian flights since last March, once-popular vacation spots like Italy, Spain, and Greece are now more or less off limits for Russian holidaymakers.
The European Union also suspended a 2007 visa facilitation agreement with Russia last year, while some countries, like Poland, Lithuania and Estonia banned entry for Russians, even those with Schengen area visas.
With Europe tightening the rules, Thailand is already seeing a boom in Russian visitors.
The kingdom has already seen 840,000 visitors from Russian Federation this year, ranking it among the top five choices for Russian travelers. And this number is expected to reach 1.3 million by the end of the year, or match the record 1.48 million recorded in 2019.
Thailand was the fourth-most popular destination for Russian tourists last year, behind
Türkiye with 3.7 million trips, the United Arab Emirates with 900,000, and Egypt with 760,000.
Even though Russians tend to stay longer and spend more money than other nationalities when in Thailand, TAT cautioned that Russian airlines do not yet have enough Thai flights scheduled to meet the increased demand, while Thai carriers primarily concentrate on short haul flights.
Accordingly, TAT said that it will encourage more airlines to open Russia-Thailand routes, and promote Thai tourism via connecting flights.
July 31 2023
Accor Pacific partners invest over $300 million in hotel renovations and refurbishments
Accor Pacific, the largest hotel operator in Australia and New Zealand, is delighted to announce that its partners have invested more than $300 million in hotel renovations and refurbishments since the beginning of 2022. This significant investment demonstrates Accor Pacific and its partner’s commitment to providing exceptional guest experiences and maintaining the highest standards of quality across its portfolio.
The extensive renovations and refurbishments have taken place in various locations throughout the Pacific region, including Australia, New Zealand, Fiji, and French Polynesia. The investment aims to enhance guest satisfaction, elevate property amenities, and ensure that Accor’s 400 hotels, apartments, and resorts in the Pacific, remain at the forefront of the industry.
Among the notable projects completed is the highly anticipated refurbishment of Manly Pacific – MGallery, located in Manly, Sydney. The extensive renovation showcases the hotel’s commitment to contemporary design and luxurious comfort. The updated property now offers state-of-the-art facilities, modernised guest rooms, and improved amenities, ensuring an unforgettable stay for guests.
Peppers Waymouth Adelaide also unveiled an elegant new look earlier this year. The hotel also added a new restaurant – TUTTO Cucina + Bar – with an open kitchen and wine cellar to its ground floor, plus a new high-end private dining room/boardroom, guest library lounge, and enhanced conference rooms located on level one of the hotel.
The five-star Swissôtel Sydney has unveiled its new lobby bar Arches on Market, following a multi-million dollar transformation.
The Playford – MGallery, Adelaide’s original five-star boutique hotel, recently received a $25m full property makeover including guestrooms, function spaces, reception, and a stunning new stand-alone restaurant and bar, Luma.
Pullman Melbourne on the Park had unveiled a stunning $40 million renovation in 2022.
Some examples of other recent refurbishments include Mercure Kangaroo Island Lodge, Novotel Cairns Oasis Resort, Mercure Cairns, Novotel Sunshine Coast Resort, Pullman Cairns International, Mercure Sydney, Sofitel SPA at Sofitel Sydney Darling Harbour, The Sebel Quay West Suites Sydney, Novotel Sydney Brighton Beach, Peppers The Hills Lodge, Sofitel Melbourne on Collins, Novotel Melbourne Preston, Novotel Darwin Airport and Mercure Darwin Airport Resort, Sofitel Auckland Viaduct Harbour, Pullman Auckland, and Sofitel Fiji Resort & Spa.
Accor brands across the Pacific region include Sofitel, MGallery, Art Series, Pullman, Swissôtel, Mövenpick, Grand Mercure, Peppers, The Sebel, Mantra, Handwritten Collection, Novotel, Mercure, BreakFree, ibis, ibis Styles, and ibis budget, as well as Ennismore’s SO/ and TRIBE.
July 27 2023
China Airlines, Philippine Airlines expand codeshare
It will see new routes including Taipei-Cebu and Kaohsiung-Manila launched as well as more connecting flights to regional destinations in the Philippines.
The airlines have already cooperated on a Taipei-Manila codeshare flight and now plan to seriously expand this.
The airline codeshare will add new Taipei-Cebu route and Kaohsiung-Manila flights.
New Philippines connecting flights for CAL passengers include Manila-Cebu, Manila-Davao, Manila-Iloilo, Cebu-Davao, and Cebu-Iloilo, all operated by PAL.
Passengers departing from the Philippines can take advantage of CAL’s Taipei hub en route to major European and US cities.
China Airlines is also actively expanding its Southeast Asia network.
It now serves 15 destinations in the region including new services to Danang, and Chiang Mai.
July 26 2023
Centara celebrates 40 years of excellence in hospitality
Centara Hotels & Resorts, Thailand’s leading hotel operator, is proudly celebrating its 40th anniversary this year. Over the past four decades, Centara has grown from a single hotel in 1983, its flagship Centara Grand at Central Plaza Ladprao Bangkok, to a global hospitality brand with 93 properties across Asia and the Middle East.
Centara’s 40-year history is marked by numerous remarkable achievements. In 1986, the company acquired and renovated the historic Railway Hotel Hua Hin, now the heritage Centara Grand Beach Resort & Villas Hua Hin which celebrated its 100-year anniversary this year. In 1990, Centara made a significant stride by becoming a publicly listed company on the Stock Exchange of Thailand, solidifying its position in the industry. In 2007, ‘Central Hotels & Resorts’ rebranded itself as the globally recognised “Centara Hotels & Resorts,” defining its own unique identity. In 2009, Centara launched its first ‘Mirage’ themed resort, Thailand’s premier family-focused property, with Centara Grand Mirage Beach Resort Pattaya. This year also saw the opening of Centara Grand Island Resort & Spa Maldives, marking the brand’s first foray into the overseas market, which has since grown to include properties in Sri Lanka, Oman, Qatar, the United Arab Emirates, Vietnam and most recently, Japan. Centara achieved another major milestone in 2014, becoming the first and only hotel group to receive the prestigious Royal Insignia of the Sacred Garuda from His Majesty King Adulyadej Bhumibol, an esteemed recognition for the brand’s commitment to excellence. In 2017, Centara introduced the innovative COSI hotel concept, tailored for tech-savvy travellers seeking a seamless and connected experience. Just four years later, the group launched its first venture into the luxury market with Centara Reserve. Leading the industry in story-driven hospitality, the flagship Centara Reserve Samui was named one of the top 10 best beach island resorts in Thailand at the Travel + Leisure Luxury Awards Asia Pacific 2023. Centara took its acclaimed ‘Mirage’ concept internationally in 2021, introducing its themed family resort concept in Vietnam and the UAE with Centara Mirage Resort Mui Ne and Centara Mirage Beach Resort Dubai. Ever-growing and enhancing its global presence, Centara proudly unveiled the breathtaking Centara Grand Hotel Osaka this month, its debut property in Japan, showcasing a commitment to captivating guests with exceptional experiences across the world. In addition to its property expansion, Centara Hotels & Resorts remains dedicated to delivering world-class service through its signature warm hospitality and authentic Thai family values. Over the past 40 years the brand has solidified itself as The Place to Be for travellers and renowned guests, playing host to a myriad of illustrious celebrities and world leaders, including the Thai royal family, former US President Jimmy Carter, Michael Jackson, Tom Jones, and Jackie Chan. Centara continues to be committed to growth and success with the aim of becoming one of the world’s top 100 hotel operators by 2027. To achieve this goal, Centara Hotels & Resorts is focused on expanding its global footprint with an array of projects in the pipeline across Thailand, Asia, the Middle East and beyond. These include expanding the family themed ‘Mirage’ brand in the Maldives; the addition of three more luxury ‘Centara Reserve’ properties in Thailand and the Maldives; and much more. The hotel group also remains at the forefront of hospitality and sustainability, with the goals of ending single-use plastic and achieving Global Sustainable Tourism Council (GSTC) certification at every property by 2025, reducing energy, waste, water, and greenhouse gas emissions by 20% by 2029, and achieving net zero emissions by 2050.
To kick off its 40-year anniversary celebrations, Centara Hotels & Resorts is rolling out a series of exciting campaigns, privileges and charitable initiatives throughout the rest of 2023, to thank guests for their enduring support. First up in the Wave of Celebrations is Centara’s 40-hour, 40% flash sale where the CentaraThe1 member discount on hotel stays is being increased from 15% to a remarkable 40% for a very limited time. Staring at 00:01 on 19th July, the offer ends at 16:00 on 20th July 2023 (GMT+7). More exciting discounts and surprises in the pipeline include complimentary hotel stays, CentaraThe1 points giveaways and more. To take advantage of these incredible perks, which will be released throughout the rest of this year, guests are encouraged to sign up for the free CentaraThe1 loyalty programme at centara1card.com
July 26 2023
The Laguna Resort & Spa, a Luxury Collection Resort & Spa, Nusa Dua, Bali Completes Full Scale Renovations
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali has now completed its transformational journey, following over a year of renovations to its rooms, restaurants and other dining spaces. The final addition to the resort, Arwana restaurant, was unveiled this week as a lively Asian grill beachfront restaurant serving elevated coastal cuisine.
This is the first renovation of the property in over thirty years, gracefully blending past, present, and future to create a destination that is timeless and authentic. Last summer saw enhancements made to the resort’s 287 rooms, villas and suites, and the addition of de Balé Lounge & Bar and Banyubiru Restaurant, followed by the opening of a new beachfront Kulkul Beach House this April. Set on the white shores of Nusa Dua beach in the south of the island, The Laguna takes its name from its seven swimmable lagoons. The resort’s new design and ambiance ties in with its surroundings of water, nature and indigenous culture.
Adjacent to Arwana, guests can now also experience the new Kulkul Beach House, a chic yet laid-back beach house by the pool, with Kulkul’s signature cocktails. Kulkul Beach House returned this spring with thoughtfully reimagined interiors and updated food and cocktail menus. Its name is a reference to the traditional Balinese wooden bells that invite locals to gather for special moments and ceremonies, Kulkul is an idyllic social setting tailor-made for languid days by the beach – where lazy days are best spent lounging outdoors in pillowy cabanas by the 12- metre adults-only swimming pool. The Kulkul kitchen returns with a greater emphasis on zero-waste drinking and dining. Still spotlighting as much produce as possible from local partners, the all-day menu features a range of vegetarian and vegan options alongside traditional foods and superb seafood specialities.
The Laguna Resort & Spa, a Luxury Collection Resort & Spa, Nusa Dua, Bali
July 25 2023
Marriott International announces the 2023 J. Willard Marriott Awards of Excellence Honorees
Today, Marriott International announced the winners of the 2023 J. Willard Marriott Awards of Excellence. Established in 1987 and named after Marriott’s founder, the J. Willard Marriott Awards of Excellence honor the company’s finest associates who represent key characteristics: achievement, character, dedication, effort and perseverance
This year, Marriott will honor 10 associates for their tireless dedication to making a difference in the lives of guests, fellow associates and communities throughout the world. Additionally, four awards will be given honoring outstanding corporate citizenship, diversity and inclusion efforts, excellence in demonstrating the company’s core values, and creating a TakeCare culture of promoting physical, mental, and financial wellness to three properties and a Marriott International Business Council.
“We are so proud of the way each winner consistently demonstrates Marriott’s core values and steadfastly serves with excellence,” said Anthony Capuano, President and Chief Executive Officer of Marriott International. “The award winners represent the best of the best of our company. All of us at Marriott are inspired by the difference they are making not only in the workplace, but in their communities.”
The honorees will be recognized on October 16 at a special awards ceremony in Washington, D.C. The 2023 J. Willard Marriott Awards of Excellence winners are:
- Lupita Aguilera, Operations Manager for Engineering & Loss Prevention, Courtyard Leon at The Poliforum, Guanajuato, Mexico
- Rhonda Showman Benston, Bartender, Renaissance Phoenix Downtown Hotel, Phoenix, Arizona
- Emilia Domańska, Reservation Manager, Moxy Warsaw Praga, Warsaw, Poland
- Sam Guiragossian, Fitness Supervisor, The Westin Chicago River North, Chicago, Illinois
- Rudy Lawson, Senior Manager Banquets, Gaylord Opryland Resort & Convention Center, Nashville, Tennessee
- Nancy Palma, Assistant General Manager, SpringHill Suites Alexandria Old Town/Southwest, Alexandria, Virginia
- Dolly Punwasi, Breakfast Service, JW Marriott Marco Island Beach Resort, Marco Island, Florida
- Elena Qereqeretabua, Assistant Front Office Manager, Sheraton Fiji Golf & Beach Resort, Nadi, Fiji
- I Made Suriana, Chef De Cuisine, The Sanya EDITION, Sanya, China
- Miya Ye, Uniform & Linen Attendant, JW Marriott Hotel Shenzhen Bao’an, Shenzhen, China
- Alice S. Marriott Award for Community Service: Luminary Hotel & Co. Autograph Collection, Ft. Myers, Florida
- J.W. Marriott, Jr. Diversity Excellence Award, Gaylord Rockies Resort & Convention Center, Aurora, Colorado
- Debbie Marriott Harrison TakeCare Award of Excellence, JW Marriott Hotel Lima, Lima, Peru
- Stephen Garff Marriott Award of Excellence for Culture, Indonesia Business Council, Bali, Indonesia.
July 24 2023
Greater Bay Airlines fares added to Sabre GDS
Greater Bay Airlines’ content will be integrated into Sabre’s Global Distribution System, and accessible to Sabre connected travel agents.
It enables the airline to reach a wider audience and maximise its distribution reach.
The deal further strengthens Sabre’s presence in the Hong Kong travel market.
Sabre-connected travel agents will be able to create optimum offers for Greater Bay flights.
“Having launched our scheduled services in July 2022, we’re now focusing on expanding our regional network,” said Gloria Slethaug, GM, Marketing and Sales, GBA.
“It was vital to choose the right technology partner to enable us to enhance our distribution capabilities to travel agents.”
Greater Bay Airlines is aiming to play an increasing role in Hong Kong’s tourism growth.
The carrier flew its inaugural flight to Bangkok last summer and has recently added a sixth destination to its network with the launch of Ho Chi Minh City flights.
It plans to expand its fleet and add further Sabre in the coming years.
July 24 2023
Accor to double Japan hotel portfolio
Accor announced a new strategic partnership with JHRA in Japan.
The tie-up will see the rebranding of the Daiwa Resorts portfolio to Grand Mercure and Mercure hotels .
It will add 23 Japan hotels comprising over 6,000 rooms.
Conversions will take place throughout 2024.
“We are thrilled to be adding these great hotels and will continue to build on the relationships that Daiwa Resort has successfully maintained,” said Jean-Jacques Morin, Group Deputy CEO.
Daiwa Resort properties are located across japan from Hokkaido to Okinawa.
Accor will also debut several new flagship properties in the region over the coming years.
These are the Pullman Singapore Hill Street, ibis Styles Bangkok Twin Towers, Novotel Nara, Japan and Fairmont Hanoi.
July 22 2023
Swiss-Belhotel International and CTG Hotel, China’s Largest Tourism Enterprise Sign an Alliance
Swiss-Belhotel International has signed a memorandum of understanding (MOU) with CTG Hotel, part of the largest tourism enterprise in China – China Travel Group. The partnership is set to significantly boost the Swiss-Belhotel International’s portfolio.
CTG Hotel is with over 200 owned or managed properties, and its parent company China Travel Group, wields assets to the tune of RMB120.4 billion (US$16.9 billion) and providing services for over 60 million tourists annually.
Making the announcement Mr. Gavin M. Faull, Chairman and President of Swiss-Belhotel International, said, The MOU with CTG Hotel will serve as a gateway for rapid growth for us in China and other international markets. The strength of the robust Swiss-Belhotel International brand, owned and nurtured by our International Group for over two decades, coupled with CTG Hotel’s vast resources and sterling reputation, will act as a catalyst for continued expansion.
Established in Hong Kong in 1987, Swiss-Belhotel International has grown to manage 125 hotels and projects under 16 brands across 19 countries, with regional management hubs. Currently, it manages 15,000 rooms, with an additional 20,000 in the pipeline.
July 21 2023
Opening of the Intervals bar at Hong Kong International Airport’s Skybridge
Hilton debuts island getaway with first property beyond Okinawa main island
Hilton has unveiled Hilton Okinawa Miyako Island Resort, the first Hilton property on Miyako Island. Nestled approximately 300 kilometres southwest of the main Okinawa Island, Miyako Island has become a sought-after destination, known for its enchanting natural beauty and unique cultural experiences.
July 21 2023
Mandarin Oriental publishes 2022 Sustainability Report
Mandarin Oriental, a global leader in luxury hospitality announces its latest sustainability achievements and strategic initiatives, as outlined in its annual sustainability report which is now available on the brand website in text and audio formats. Over the past year, the company has made significant enhancements to its Environmental, Social, and Governance (ESG) Policies, reinforcing its commitment to a more sustainable future.
July 21 2023
Melia signs New Vietnam hotel
Situated in Ha Long, it unlocks iconic Ha Long Bay, one of north Vietnam’s top tourism hotspots.
Meliá Halong Bay is set to debut in 2027 with 240 rooms and 302 serviced apartments across two towers.
The Vietnam hotel will house four restaurants and bars, and indoor and outdoor swimming pools.
The brand’s YHI Spa will also be part of the new property, along with 2,000 sqm of event Space.
The Ha Long project is the next step of Melia’s expansion.
The hotel group has 23 Vietnam hotels either operating or under development.
This summer the group opens Gran Meliá Nha Trang, Meliá’s most luxurious hotel to debut in Vietnam to date.
In the next few years it will open Sol by Meliá Cam Ranh Bay, Meliá Nha Trang Beach Resort, and Meliá Quy Nhon Beach Resort.
“Ha Long Bayis one of the natural wonders of the world, and a thrilling vantage for our hotel,” said Ignacio Martin, Meliá MD for Asia Pacific.
“With this addition to our portfolio our guests can visit popular destinations from North to South and know they’ll receive Spanish warmth and hospitality.”
Ha Long Bay comprises more than 1,000 picturesque limestone islands.
Meliá Halong Bay is owned by investment company Hanoi Halong Tourism Company.
July 20 2023
AirAsia sees strong demand for China flights
With the Kota Kinabalu-Beijing and Kota Kinabalu-Macau inaugural flights registering more than 90 per cent of seats filled, AirAsia is confident these newly-launched routes will continue to receive a strong demand from tourists and travellers.
The maiden flight from Beijing on July 2 recorded 172 guests (92 per cent full) and the inaugural flight from Macau on July 16 welcomed 169 guests (93 per cent full).
AirAsia’s mid-haul airline, AirAsia X (AAX) also recorded a remarkable load factor for its first flight from Chengdu (Tianfu) to Kuala Lumpur on July 1 with 376 passengers (99 per cent full). Based on the increasing forward demand, AAX has recently increased the frequency from twice weekly to thrice weekly.
“The impressive load factors from AirAsia will not only foster stronger international relations and open up new opportunities for economic growth and cultural exchanges for Sabah as a whole, but also bring us a step closer to achieving our aim of registering more 2.2 million tourist arrivals this year,” said Christina Liew, minister of tourism, culture and environment Sabah.
“We are on the right course for a steady tourism recovery and we welcome AirAsia’s commitment in increasing its flight frequencies and launching more flight services in support of the government’s relentless efforts to boost the tourism industry in Sabah.”
AirAsia now operates 21 domestic and international routes to the state with a total of 300 flights weekly to/from Sabah, now with the addition of daily flights to/from Beijing and four weekly flights to/from Macau.
AirAsia Malaysia currently flies 14 routes to/from China with over 104 flights weekly from Kuala Lumpur to Guilin, Quanzhou, Guangzhou, Kunming, Shenzhen, Nanning, Shantou and Macau; Kota Kinabalu to Guangzhou, Shenzhen, Wuhan, Beijing and Macau; and Johor Bahru to Guangzhou.
AAX flies four routes to/from China with over 22 flights weekly from Kuala Lumpur to Chengdu (Tianfu), Beijing (Daxing), Shanghai, and Hangzhou.
“With the strong demand for more China flights from this hub, we look forward to increasing the frequency and adding more routes in the future,” said Riad Asmat, CEO, AirAsia Malaysia.
July 20 2023
Langham signs new Hong Kong hotel
Ying’nFlo in Admiralty, Hong Kong, is scheduled to open in September 2023.
The new property follows the successful debut of the Ying’nFlo brand in October 2022, in Wanchai.
This second upper midscale HK property is targeted at Millennials and GenZ’ers.
It features 251 rooms along with The House of Ying’nFlo social hub.
A lifestyle café restaurant is set to open in the first quarter of 2024.
“Hong Kong’s second Ying’nFlo in under a year underscores our strategy to bring our well-thought-through brand to life,” said Brett Butcher, Langham CEO.
“With its bold branding, Ying’nFlo will bring a bright and fresh accommodation option.”
Ying’nFlo, Wesley Admiralty is planning an upcoming collaboration with a local artist to design an exterior mural that incorporate the brand’s signature colours.
The tech-forward brand’s service is powered by the all-in-one Ying’nFlo app, allowing guests to connect with every aspect of their stay.
July 19 2023
Hotel Icon brings in robots for check-in/out process
Hotel Icon in Hong Kong has collaborated with local start-up, BluePin, to introduce robots that are capable of delivering seamless check-in and check-out for guests.
The robots are expected to reduce waiting times and relieve pressure on human staff, freeing the latter up to focus on personalised service.
During check-in, the robots can generate key cards and enable payment all at one go in a few minutes.
Hotel Icon’s acting general manager Ian Lee said: “Robots at Hotel Icon are aimed at promoting efficiency rather than fostering an over-reliance on technology. For example, while our guests still prefer being greeted in person, highly-efficient check-in/check-out procedures remain an important aspect of the guest experience.”
BluePin received its funding from The Hong Kong Polytechnic University (PolyU) and its Tech Launchpad Fund – PolyU also provided BluePin with entrepreneurial training, including guidance in financial management, marketing, patent application, and more.
Hotel Icon is also part of PolyU and an extension of its School of Hotel and Tourism Management (SHTM), where students are provided with a dynamic and interactive training ground within a five-star hotel setting.
July 17 2023
VisitKorea website gets an upgrade
The online platform is available in multiple languages including Chinese, Spanish, German, Japanese, French and Russian.
It now has more user-friendly options for travel planning purposes.
The ‘Plan your trip’ section allows users to create a personalised itinerary.
The other sections are ‘Where to go’ and ‘Things to do.’
The ‘Where to go’ section offers dozens of new itineraries recommended by local celebrities and travel experts.
On the ‘Things to Do’ sector users can select a package based on specific themes and interests such as UNESCO World Heritage tours, wellness, ‘Hallyu’ culture and more.
To mark the upgrade, KTO is offering special perks for members such as tour and accommodation vouchers, concert tickets and more.
July 17 2023
Singapore hotel tycoon detained in corruption probe
Ong Beng Seng, boss of Hotel Properties Limited was questioned and later released on bail.
It is tied to an investigation by the Corrupt Practices Investigation Bureau (CPIB) of Transport Minister S. Iswaran.
Iswaran was placed on administrative leave last week by the Prime Minister.
Ong was required ‘to provide information in relation to his interactions’ with Iswaran, Hotel Properties Limited said in a stock exchange filing.
Hotel Properties Limited owns the Four Seasons and Hilton hotels in Singapore as well as hotels in the UK, Australia and the US.
“Mr Ong is cooperating fully with CPIB and has provided the information requested,” his company said.
Ong also owns Singapore GP, which helps organise the Formula 1 race each year in Singapore.
Unlike much of the Southeast Asia region, corruption involving government officials is extremely rare in Singapore.
July 14 2023
Hurtigruten Expeditions Opens Shanghai Office
Hurtigruten Expedtions is opening a regional sales office in Shanghai.
It comes as the company appointed a new CCO, Alex Delamere-White as part of executive leadership team.
Hurtigruten Expeditions expanded its’ APAC division with new team members serving Greater China.
It named Joe Zoe as China Sales Director responsible for Mainland China, Taiwan and Hong Kong.
Other additions are and Sabrina (Hui) Ju, Nora (Junru) Huang, Yolan (Yan) Wang and Belle (Sijia) Liu as sales team members.
It is led by APAC MD, Damian Perry.
Delamere-White brings cruise sector experience from Carnival UK brands.
Based in London, Alex will lead a team on an interim basis.
Hurtigruten Expeditions takes guests to over 250 destinations in more than 30 countries worldwide.
It recently unveiled new expedition cruises including combining the Patagonian fjords with Antarctica.
July 14 2023
NH Collection opening first Maldives resort
NH Collection Maldives Havodda Resort is slated to join the portfolio in August.
The Maldives resort will be NH Collection brand’s first property outside of an urban location.
It will offer 120 luxury villas, comprising 60 beach and 60 over-water,.
It will house several culinary venues, a spa, fully equipped gym, swimming pool and pool bar.
A water sports and dive centre will be manned by a dedicated expert team offering a range of activities.
The Maldives resort is located in Gaafu Dhaalu Atoll and will be the seventh property operated by Minor Hotels in the Maldives.
Dillip Rajakarier, Group CEO of Minor International said: “We expect NH Collection Maldives Havodda Resort to become a sought after destination in this idyllic part of the world.”
The new resort is part of the NH Collection brand’s strategic expansion into new regions.
Further launches include NH Collection Chiang Mai and NH Collection Luang Prabang/
New properties are set to launch in China in the coming months.
July 13 2023
Melia opens new Thailand hotel
Spanning 34 floors, the 208-room hotel celebrated its grand opening and marks the first ‘INNSiDE by Meliá’ Thailand hotel.
Overall, it is the fourth Meliá property in Thailand.
It is situated a 30-minute ride from Bangkok’s Suvarnabhumi Airport and close to Bangkok’s largest convention centre, BITEC.
The Thailand hotel features a co-working space, meeting rooms and various multifunctional areas, such as the Big Ideas Space.
There are three food and beverage outlets, an infinity pool and pool bar, and an expansive rooftop terrace.
Room range from 20 sqm to 64 sqm in eight accommodation categories.
‘The Townhouse’ and ‘The Townhouse City View’ units offer sweeping city views and a separate living area.
The Thailand hotel offers a 24-hour Infit gym and round the clock concierge service.
“Our hotel offers a completely new hotel experience in one of the world’s most vibrant cities,” said Ignacio Martin, Meliá Hotels International Managing Director for Asia Pacific.
To mark the grand opening, a 15% off introductory offer on room rates applies until October 2023.
July 13 2023
MSC Cruises returning to China
It will offer international China cruises aboard the MSC Bellissima from March 2024.
A short season will see the ship sailing from the Baoshan Wusongkou Cruise Terminal in Shanghai.
It will operate nine China cruises of four or five nights calling at Fukuoka, Kagoshima, and Sasebo, Japan.
Gianni Onorato, CEO, MSC Cruises, said: “We can really sense a rapid recovery in the country’s cruise industry.”
“Our team in China has been working tirelessly to prepare for our return to the Chinese market.”
Prior to mainland China, MSC Bellissima will homeport in Taiwan from January 2024.
July 11 2023
UK astronaut to lead stargazing at Maldives resort
It includes a separate talk dedicated to teens.
Situated in the Baa Atoll, Anantara Kihavah is home to the first overwater observatory in the Maldives.
A talk on Tim’s ‘Journey Beyond Earth” will take place early evening on 2 November 2023 on Anantara Kihavah’s Sky Deck, an overwater observatory.
Accompanied by champagne and space-inspired cocktails, he will give an insight into what it’s really like to be an astronaut; from training to launch, spacewalk and re-entry.
It is available for a maximum of 20 guests.
The talk will be complemented by a 60-minute stargazing session.
Peake will also host a talk on exploring space, for teens aged between 10 and 18 years-old on 3 November 2023.
He has also penned a popular series of books for young teens including the ‘Swarm Rising’ books and ‘The Cosmic Diary of our Incredible Universe’.
He will chat about his books and life as an astronaut, including becoming the first British astronaut to both visit the International Space Station and conduct a space-walk.
To mark the visit, Anantara Kihavah’s Kid’s Club will have a space travel theme from 1 to 5 November, with kids taking part in space-inspired activities.
‘Journey Beyond Earth: An Inspiring Conversation with Tim Peake’ will take place from 5.30 – 6.30pm on 2 November. Tickets cost £130 per person with champagne, space-inspired cocktails and canapes.
For younger guests, tickets for ‘Exploring Space with Tim Peake’ cost £98 per person, for up to 10 guests with space-inspired mocktails and snacks.
Both include a 60-minute stargazing session with the Maldives resort’s Sky Guru Hammadh.
July 9 2023
Kempinski Hotel San Lawrenz delights with the new restaurant L-Istorja
Trevor Portelli, culinary director of the luxurious hotel, and his versatile team have created a new summer menu exclusively for the relaunch of the gourmet temple on this picturesque Mediterranean Sea.
Special emphasis was placed on honouring the history of Maltese and Gozitan cuisine, with influences left by settlers from other countries in the Maltese archipelago, such as the Italians, French, Spanish, Arabs and British.
This also means that seasonal ingredients and local products have a high priority in the composition of the new menus, which is particularly evident in the vegetarian dishes on the summer menu.
The new summer menu includes a diverse array of traditional dishes with a creative twist—from a vegetarian French-inspired ‘terrine’ and Belgian caviar appetiser to a ‘caramelle’ creation from the pasta menu that gives the dish a new look.
Traditional parsley dough with rabbit filling and Gozo cheese fondue, as well as Jerusalem artichoke with black truffle in a potato nest with garlic and hazelnuts, are the chef’s in-house recommendations as classic local heroes on the menu, as is the legendary sweet version of Gozo Gbejna, a sophisticated sheep’s cheese mousse with pear gel, carob base, organic lemon oil, pistachios and sweet bread.
Ruth Abellan, General Manager Kempinski San Lawrenz, adds, ‘In L-Istorja, an authentic culinary experience can be enjoyed from a dedicated team whose main goal is to fully indulge the palates of our guests. The new menu is a journey through the culinary history of our region. Trevor does a phenomenal job of creating unique dishes that highlight Maltese heritage while adapting to modern tastes’.
July 6 2023
Vietjet restarts flights from Hong Kong to Phu Quoc and Danang
Vietjet has resumed direct routes linking Phu Quoc and Danang in Vietnam with Hong Kong.
The thrice-weekly Phu Quoc-Hong Kong service will operate on Tuesday, Thursday and Saturday, while the Danang-Hong Kong route offers four weekly return flights on Monday, Wednesday, Friday and Sunday.
The airline also recently restored daily return services between Ho Chi Minh City and Hong Kong.
July 6 2023
Maldives brings storytelling to life
The Visit Maldives Storytellers’ Conference 2023, organised by Maldives Marketing and Public Relations Corporation, brought together international speakers, content creators, journalists, bloggers, and industry professionals from around the world to celebrate the power of storytelling and showcase the destination in an immersive and authentic way.
Along with the conference, participants also spent three days experiencing the unique culture, flavours, and adventures distinct to these atolls, and have become ambassadors, sharing their first-hand experiences and creating compelling narratives that will resonate with audiences worldwide.
Following the conference, participants embarked on unforgettable adventures through eight regions of the Maldives – Raa Atoll, Laamu Atoll, Ari Atoll, Vaavu Atoll, Haa Alifuand Haa Dhaalu Atolls, Kaafu Atoll, Addu Atoll, and Fuvahmulah.
July 5 2023
US issues China travel warning
The US State Department is urging American to reconsider travel to China.
It cites ‘arbitrary law enforcement’ and the ‘risk of wrongful detentions.’
“China arbitrarily enforces local laws, including issuing exit bans on US citizens without fair and transparent process,” the advisory said.
It didn’t mention any specific cases although a US citizen was jailed to life on spying charges recently.
It also says US citizens detained could be denied access to US consular services.
The US also issued similar travel advisories for Hong Kong and Macau.
It comes as China slapped restrictions on the export of materials required to make semiconductors.
July 3 2023
Fairmont Maldives resort launches new nature focused island experiences
Maldives resort Fairmont Maldives, Sirru Fen Fushi, dubbed ‘Secret Water Island’ by locals, has rolled out a series of new resort experiences.
It is located in the Shaviyani Atoll – one of the archipelago’s most unspoilt islands.
New experiences range from pop-up cinema nights to new treatments at the recently revamped Fairmont Spa.
The Maldives resort showcases new Beach Tented Villas, a safari-style lodging surrounded by tropical jungle.
This luxury glamping adventure features private cinema screenings, unique wellness options and seafood BBQ’s.
Fairmont Spa offers varied treatments to alleviate anxiety, stress and tension.
In addition, there are daily yoga sessions overlooking the vast ocean.
The resort also offers community-focused and marine conservation missions for guests.
This includes a guided tour of the Coralarium, a coral regeneration project in the form of an underwater art gallery which is home to over 100 species of fish.
The resort’s Sustainability Lab allows guest to become artistic eco-warriors.
They are able to transform bottles and ghost nets into souvenirs and useful products.
This could be stationery and furniture for local hospitals and schools.
After a day of giving back to the community, guests are invited to dine at the resort’s four restaurants, including sea-to-table dining at Azure and Japanese-inspired dishes at Kata.
June 30 2023
Hotel Éclat Beijing Unveils Velma, the ultimate AI in hospitality in Partnership with Quicktext
Beijing’s renowned luxury boutique Hotel Éclat Beijing announces the launch of Velma, the AI Hotel Chatbot, as its latest innovation in guest services , paving the way for a new era of digitalization in hospitality.
Velma is developed in collaboration with Quicktext, word’s leading French company which specializes in artificial intelligence and big data solutions in hospitality. This groundbreaking AI solution harnesses the power of big data to elevate guest experiences, and spearheads Hotel Éclat Beijing’s digitalization development.
Hotel Éclat Beijing is its first partner hotel in China. Velma is a significant milestone for Hotel Éclat Beijing in embracing cutting-edge technologies to reshape the hospitality industry. With the state-of-the-art AI Chatbot, guests can now enjoy personalized, efficient and seamless interactions throughout their stay, allowing for a truly memorable “Art of Luxury, Luxury of Art” stay.
June 30 2023
Alila Villas Uluwatu Closes the Loop on Waste
with Its Own Circular Economy
Through its on-site Sustainability Lab initiative, the centrepiece of its zero-waste commitment, the resort has been able to close the loop on most of the materials it has not yet been able to prevent from becoming waste by creating new value.
At the Sustainability Lab, discarded glass bottles find new purpose. The bottles are upcycled to create drinking glasses for the resort’s Indonesian restaurant The Warung, for in-house use, as well as gifts for purchase at the Alila Boutique. They are also crafted into candleholders for use as decorations during special events, contributing to new stories and memorable moments.
In addition, styrofoam and the plastic layers of slippers provided in-room for guests are recycled to fill bean bags in the staff resting area and for other Alila properties in Bali.
Waste materials also create value in other ways, whether sold to recycling companies or returned to suppliers, helping to preserve existing materials and resources for as long as possible while saving costs. Other items are put back into circulation via the resort’s brand new “Pick and Swap Shop”, where staff can take home items that are not in perfect condition for guests but are still good enough to be enjoyed, like beach bags, beach hats, slippers, and hangers.
Alila Villas Uluwatu also nurtures collaborations that blossom into unique and useful products. For instance, cigarette butts become furniture thanks to the expertise of Parongpong Recycling Waste Lab. Buggy tires become coasters at the resort’s Sunset Cabana Bar as well as sandals created by Indosole, the most environmentally responsible footwear company in the world. And discarded umbrellas become tote bags thanks to the creativity of our team and the dedication of Mountain Mamas, a local social enterprise led by women.
Last but not least, the resort creates its own compost from landscaping waste that is used to regenerate the soil in its organic chili garden and the gardens around the resort’s 14-hectare clifftop property.
June 30 2023
Hainan Airlines returns to Melbourne
The recovery of Victoria’s top tourism source market is gaining pace with the return of China’s Hainan Airlines to Melbourne Airport.
Hainan has relaunched its twice weekly Melbourne flights from Haikou.
It marks the return of seven of the eight mainland Chinese carriers that operated out of Melbourne in 2019.
Operated by an Airbus A330, the Melbourne flights will increase weekly capacity between Victoria and China by over 1,200 seats.
In 2019 Chinese visitors spent $3.4 billion on trips to Victoria- which represented 38% of all international overnight visitor spend in the state.
That was more than the next ten markets combined.
It is a significant step in the recovery of the Chinese market, says chief of Aviation, Jim Parashos.
“Before the onset of Covid-19 the Chinese market was Victoria’s biggest inbound market and the resumption of Hainan Airlines services will help rebuild our tourism.”
“One of the current barriers to a full recovery is the lack of group travel from China but we are hopeful of a resumption in the coming months,” Parashos said.
“China currently represents the third largest inbound market behind only New Zealand and India.
Hainan Airlines joins Air China, China Southern Airlines, China Eastern Airlines, Sichuan Airlines, Beijing Capital Airlines and Tianjin Airlines in offering direct flights from mainland China.
June 29 2023
Philippines Tourism rolls out new slogan
The Philippines’ Department of Tourism unveiled a new tourism campaign slogan – ‘Love the Philippines.’
It replaces the iconic ‘It’s More Fun in the Philippines,’ which has been used for more than a decade.
“It is not a mere branding campaign, but rather a call to action to every Filipino to remember the beauty of our country,” said Tourism Secretary Christina Frasco.
“Love the Philippines is a recognition of our natural assets, storied history and rich culture.”
The country has ‘so much more to offer in addition to fun.’
“Brand enhancement is imperative to stay competitive and relevant.”
The previous campaign’s custom-made type fone will be retained.
It is the font used on jeepneys.
“We will continue to market the Philippines as fun but we will also articulate that the Philippines has so much more,” Frasco added.
June 29 2023
Diaoyutai MGM opens two hotels in Qingdao, China
Diaoyutai MGM Hospitality Ltd, a joint venture between China’s Diaoyutai State Guesthouse and United States-based casino operator MGM Resorts International, has expanded its presence on the Chinese mainland with the June 10 launch of two branded hotels in the Laoshan district of Qingdao city, in the eastern province of Shandong, noted corporate press releases.
MGM Resorts is the parent of Macau casino resort operator MGM China Holdings Ltd.
The two new luxury hotels – Diaoyutai Hotel Qingdao and MGM Qingdao – are at the SIIC Center, a commercial complex in Laoshan district. Diaoyutai Hotel Qingdao has 116 rooms and suites. MGM Qingdao has 334 rooms. The information was in separate announcements by the local promoter, Diaoyutai MGM Hospitality Qingdao Ltd.
Attendees for the launch ceremony (pictured) for what the promoter terms a “dual-brand” project, included corporate representatives, and officials from Qingdao and Macau. The Macau representatives included the city’s Secretary for Economy and Finance, Lei Wai Nong (sixth from left); and the Director of the Macao Government Tourism Office (MGTO), Maria Helena de Senna Fernandes (third from right).
The corporate release highlighted the opening of the two hotels in Qingdao coincided with the “Macao Week in Shandong – Qingdao” tourism promotion event in that mainland city. The promotion, led by MGTO, saw participation from Macau’s six gaming operators as part of the latter city’s tourism-promotion drive targeting mainland Chinese visitors, as Macau recovers from the economic effects of the Covid-19 pandemic.
The Diaoyutai MGM venture has been adding hotel capacity on the Chinese mainland in recent years. The MGM Shanghai West Bund project in Shanghai – made public in July last year – opened on February 23 this year, according to other materials reviewed by GGRAsia. It features 161 rooms and 58 suites, according to that separate corporate press release.
Diaoyutai MGM Hospitality currently promotes a number of either hotel or residence brands on the mainland: Diaoyutai Hotel; Bellagio by MGM; MGM; Mirage by MGM; Mhub by MGM; and MX by MGM.
Diaoyutai MGM Hospitality said in its updates on Qingdao it would launch more hotels on the Chinese mainland. It mentioned Guangzhou, Shenzhen, and Zhuhai, all in Guangdong province which is next door to Macau; as well as Lingshui, on the southern island of Hainan; and Wuhan in Hubei province, central China.
June 27 2023
Kempinski Signs Management Agreement for Luxurious Hilltop Hideaway on the Emerald Slopes of Ubud, Bali
Kempinski Hotels is pleased to announce the latest addition to its Southeast Asian portfolio after signing a management agreement for a magnificent hilltop hideaway in the heart of Bali. Located in one of the most picturesque parts of the island, close to the emerald rice terraces and coffee plantations of Tegalalang village, The Apurva Kempinski Ubud, Bali, is the latest hospitality project from Indonesian real estate developer PT. Panorama Indah Dewata.
The 160 elegantly appointed rooms and villas will cascade down the jungle-covered slopes around a magnificent open-sided lobby lounge where guests will be immersed in Indonesia’s rich cultural heritage
At the heart of the resort, a tropical aviary will provide sanctuary for a veritable menagerie of exotic birdlife from Indonesia and beyond, including the critically endangered Bali mynah, also known as the Jalak.
When it opens in 2027, The Apurva Kempinski Ubud will become the second Kempinski resort in Bali, following the successful opening of The Apurva Kempinski Bali in 2019. It will also be the third management agreement signed, following last year’s announcement for The Apurva Kempinski Lombok, which will open in 2027.
