Shangri-La Group has appointed Hakan Ozel as Vice President, Operations, overseeing three properties in Europe: Shangri-La The Shard, London; Shangri-La Paris; and Shangri-La Bosphorus, Istanbul.
Ozel brings more than 28 years of international hospitality experience, including over two decades with Shangri-La Group. His background spans luxury hotel operations and leadership across multiple markets.
Hakan Ozel’s Previous Roles at Shangri-La
Before the appointment, Ozel served as Vice President, Operations for the Middle East and General Manager of Shangri-La Dubai.
During his tenure, he worked on the hotel’s market positioning, operational performance and service standards. His career also includes senior leadership roles across Asia and the Middle East.
Focus on Operations Across Three European Properties
In his new position, Ozel will oversee operations at the group’s three European hotels. His responsibilities will include operational performance, commercial results and the delivery of Shangri-La’s hospitality offering across London, Paris and Istanbul.
The appointment brings his regional operational responsibilities to three properties in key European destinations.
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