The Hotels category covers global hotel openings, brand expansions, management agreements and major refurbishment projects across established and emerging destinations. Reporting spans luxury, upscale and lifestyle segments, alongside investment-driven hospitality developments.
Coverage includes milestone anniversaries, strategic repositioning, executive appointments and sustainability initiatives shaping the international hotel sector. Analysis also tracks mixed-use projects, resort developments and urban flagship properties influencing destination competitiveness.
From landmark luxury launches in Asia Pacific and the Middle East to resort expansions in the Caribbean and Europe, this section provides structured, fact-based reporting for hospitality professionals, investors and destination stakeholders monitoring global hotel growth trends.
Disclosure: This article contains affiliate links. As an Amazon Associate, we earn from qualifying purchases. We may earn a commission at no extra cost to you. InterContinental Tokyo Bay has announced the reopening of its newly renovated Club InterContinental Lounge, located on the 20th floor overlooking Tokyo Bay. The upgraded
Disclosure: This article contains affiliate links. As an Amazon Associate, we earn from qualifying purchases. We may earn a commission at no extra cost to you. MGM Shanghai West Bund opened in 2023 as the first MGM-branded city hotel in mainland China, marking a significant step in the brand’s expansion
Millennium Hotels and Resorts has appointed Cinn Tan as Chief Commercial Officer, reinforcing the global hospitality group’s leadership team as it advances its commercial strategy across an international portfolio of 145 hotels in key gateway cities. Tan brings more than three decades of international hospitality experience spanning Asia Pacific, China,
Disclosure: This article contains affiliate links. As an Amazon Associate, we earn from qualifying purchases. We may earn a commission at no extra cost to you. Atwell Hefei City Center Opens in Hefei’s Prime Commercial District Atwell Hefei City Center has opened in the capital of Anhui province, marking the
With more than three decades of experience in luxury hospitality across Europe and Asia, Edward E. Snoeks brings a deeply personal and people-centric approach to his role as General Manager of The Hari Hong Kong. From his early beginnings in a family-run guesthouse in the Netherlands to leading a design-led
Disclosure: This article contains affiliate links. We may earn a commission at no extra cost to you if you book or purchase through our links. As an Amazon Associate, we earn from qualifying purchases. Tonino Lamborghini Hotel Chengdu has officially opened near Tianfu Square, marking the brand’s first hotel in
Four Seasons Hotel Madrid has announced the appointment of Patrick Pollak as Regional Vice-President and General Manager, bringing nearly three decades of leadership experience with Four Seasons Hotels and Resorts to the Spanish capital. Pollak is approaching his 30-year milestone with the luxury hospitality brand and has held senior leadership
As bleisure travel continues to reshape corporate travel behaviour across Asia-Pacific, Pullman Danang Beach Resort is strengthening its positioning as a destination for both meetings and leisure stays. Located on the coastline of Da Nang, the beachfront resort is expanding its meetings infrastructure and leisure amenities to cater to a
Key Takeaways Melia Pattaya Hotel has appointed Paul-Edouard Gillard as its new director of food and beverage, bringing more than a decade of international hospitality experience across Asia, Europe and the Middle East. The French national joins the 234-room hotel to lead its commercial F&B strategy and further develop the
The Marriott International Vietnam expansion continues to accelerate as the global hotel group signs a multi-property development agreement with Vietnamese developer Sun Group. The partnership will introduce 10 new hotels and resorts across Phu Quoc and Vung Tau, adding nearly 4,500 rooms to the country’s growing hospitality pipeline between 2026
Accor collection brands expansion is accelerating globally as the hospitality group grows Emblems Collection, MGallery Collection, and Handwritten Collection alongside Ennismore lifestyle brands. Disclosure:This article contains affiliate links. We may earn a commission at no extra cost to you if you book or purchase through our links. As an Amazon
Hilton Q2 2026 hotel openings and renovations highlight the company’s continued expansion across Europe, Asia, the Middle East, and the Americas, with new luxury resorts, lifestyle hotels, and landmark refurbishments reshaping its global portfolio. Disclosure: This article contains affiliate links. We may earn a commission at no extra cost to
Fairmont Sanya Haitang Bay at a Glance Location: Haitang Bay, Sanya, Hainan, ChinaBest For: Families, couples, resort getaways, relaxationStar Rating: ⭐⭐⭐⭐⭐ (Luxury)Room Focus: Fairmont Gold Garden & Ocean View RoomsBeach: Private beach accessDining Highlights: Veranda Café, Yuen Court, La Mesa, Ocean LoungeWellness: Willow Stream Spa, gym, steam/sauna, outdoor poolMeeting/Event Spaces:
Sofitel Ambassador Seoul joins Virtuoso, the global luxury travel advisor network, Sofitel Ambassador Seoul Virtuoso partnership marks a significant milestone for the luxury hotel as it joins the global network of high-end travel advisors. The inclusion of Sofitel Ambassador Seoul in the prestigious Virtuoso portfolio expands its reach among affluent
Luxury travelers visiting Haikou often think first of beach resorts. But inland, amid sweeping fairways and dramatic volcanic landscapes, this Ritz-Carlton Haikou review shares my first-hand experience at The Ritz-Carlton, Haikou—from the golf-view rooms and dining venues to the spa, family amenities, and the overall resort atmosphere at Mission Hills
Sofitel Haikou Review: Rooms, Dining & Location Guide I stayed at Sofitel Haikou during a short business trip to Haikou last week. My goal was simple: stay somewhere comfortable, central, and reliable for meetings, but also enjoyable enough to relax in after a long workday. Sofitel caught my attention because
The Hilton YOTEL agreement adds YOTEL’s smart, efficient urban hotels to Hilton’s global portfolio, expanding lifestyle stays while joining Hilton Honors. Hilton has signed an exclusive franchise agreement with YOTEL, adding the tech-forward lifestyle brand to its global network. This move broadens Hilton’s urban offerings while preserving YOTEL’s distinctive design
A familiar leader returns to Sindhorn Kempinski Hotel Bangkok as Thaddaeus steps into a new phase of leadership, bringing continuity and proven performance back to the property. Having previously served as Hotel Manager from 2021 to 2024—and as part of the pre-opening team since 2020—he played a central role in
Club Med has confirmed it will open reservations on 24 March 2026 for its new 400-key property in Sabah, Club Med Borneo, with the first guests welcomed in November 2026. The development marks the brand’s second Malaysian resort and its first large-scale, sustainably built BREEAM-certified beach project in the Asia
The The Ritz-Carlton, Langkawi has secured Green Hotel certification from Ministry of Tourism, Arts and Culture Malaysia, reinforcing its ESG commitments and long-term sustainable tourism strategy in Malaysia. Disclosure: This article contains affiliate links. As an Amazon Associate, we earn from qualifying purchases. We may earn a commission at no
Garner Hotels has reached 100 open hotels worldwide since its 2023 launch, marking a rapid expansion milestone for IHG Hotels & Resorts. The Garner Hotels growth strategy highlights rising demand for conversion-led development across global hospitality markets. Key Takeaways Garner Hotels Reaches 100 Global Openings Garner Hotels has achieved 100
Fusion Hotel Group acquisition by SC Capital Partners marks a strategic expansion of a pan-Asian hospitality platform, strengthening presence across Vietnam, Japan, and Indonesia. The deal positions the wellness-focused brand for accelerated regional growth and integration with established hotel operators. Key Takeaways Fusion Hotel Group Acquired by SC Capital Partners
Pan Pacific Hotels Group (PPHG) has strengthened its executive leadership team with three senior appointments as the company prepares for its next phase of global expansion. The leadership restructuring aims to deepen operational capability and support growth across its hospitality brands and global markets. Key Takeaways Pan Pacific Hotels Group
Hilton will enter the Mongolian hospitality market with the signing of Conrad Ulaanbaatar, scheduled to open in 2028. The project introduces the Conrad brand to Mongolia and marks Hilton’s first hotel in the country, expanding the company’s luxury footprint in Asia. Key Takeaways Conrad Ulaanbaatar to Anchor New Mixed-Use Development
Andrew Houghton Joins Davidson Hospitality Group Davidson Hospitality Group has named Andrew Houghton as senior vice president of luxury operations. In his new role, he will oversee the company’s portfolio of properties, maintain key relationships with ownership partners and brands, and directly manage Ragdale Hall Spa in the U.K., ensuring
Marriott International has signed an agreement to introduce The Luxury Collection to Cambodia and Laos through the conversion of two heritage boutique hotels. The move marks Marriott’s first hotel in Laos and the debut of The Luxury Collection in both countries. Key Takeaways Marriott Expands The Luxury Collection Into Cambodia
IHG Hotels & Resorts has appointed Michael Hoe Knudsen as Managing Director for Mexico, Latin America and the Caribbean (MLAC), following the retirement of long-serving regional leader Jorge Apaez. Knudsen brings nearly three decades of hospitality experience with IHG, having started his career with the company in 1996 at the
Frasers Hospitality has announced a US$140 million asset enhancement programme across four major gateway-city properties, aimed at strengthening long-term portfolio value and income resilience.The strategic reinvestment spans London, Melbourne, Kuala Lumpur and Singapore, aligning the company’s hospitality assets with evolving travel demand, sustainability expectations and operational efficiency. Key Takeaways Strategic
Luxury hospitality group Mandarin Oriental Hotel Group has named Kai Jansen as General Manager of Mandarin Oriental, Macau, bringing an international leadership background spanning Europe and Asia to the property. Mandarin Oriental Macau Kai Jansen Kai Jansen steps into the role with more than a decade of luxury hospitality experience,
Updated on April 30, 2026 Ascott Singapore will open Oakwood Premier Raffles Place Singapore on 1 April 2026, expanding the Oakwood brand in the city’s central business district. The 299-room property at CapitaSpring strengthens The Ascott Limited’s serviced residence portfolio in Singapore and reflects growing demand for premium urban accommodation.
Updated on April 30, 2026 Disclosure: This page contains affiliate link. We may earn a commission at no extra cost to you. In a city that moves at the speed of ambition, luxury hospitality must evolve just as quickly. At the helm of The St. Regis Shanghai Jingan, Matthieu
Rosewood Hotel Group has introduced a new Global Parental Leave Policy that guarantees a minimum of 16 weeks of fully paid leave for eligible employees worldwide. Effective January 1, 2026, the policy establishes a consistent global standard across the group’s international hotel portfolio, supporting workplace equity, family wellbeing, and long-term
Luxury hospitality veteran Roland Fasel has been named President of Capella Hotel Group, bringing decades of operational leadership across iconic brands including Maybourne, Aman, Dorchester Collection, and Four Seasons. Fasel will oversee Capella and Patina Hotels & Resorts, guiding global expansion and elevating guest experiences as the group aims to
Four Seasons Hotel Hong Kong is expanding its holistic wellness offering with programs that combine traditional healing practices, advanced technology, and mindful living experiences. The initiative reflects a wider shift in luxury hospitality, where travellers increasingly prioritise preventative wellness, restorative rituals, and personalised wellbeing during their stays. Key Takeaways Science
Namia River Retreat, a luxury wellness-inclusive resort in Hoi An, Vietnam, has joined the invitation-only Virtuoso global travel network. The partnership connects the all-private pool villa retreat with more than 20,000 luxury travel advisors worldwide, expanding its international visibility while reinforcing Central Vietnam’s growing position in high-end wellness travel. Disclosure:
Boutique luxury hospitality brand The Pavilions Hotels & Resorts has named Tom Thrussell as Chief Marketing Officer, effective 1 February 2026. Based in Bangkok, he will lead global marketing, brand and communications strategies as the group accelerates growth and prepares new openings, including The First Cortina by The Pavilions in
At the heart of Singapore’s iconic Orchard Road stands Hilton Singapore Orchard, a flagship property that blends scale with sophistication. Leading this dynamic hotel is Michael Janssen, a seasoned hospitality executive with nearly three decades of international experience. In this interview, he shares insights on steering one of Asia Pacific’s
The opening of 1 Hotel Tokyo marks the Japanese debut of the sustainable luxury brand 1 Hotels. Located in Akasaka’s Akasaka Trust Tower, the 211-room hotel brings nature-led design, wellness programming, and sustainability-focused hospitality to one of Asia’s most dynamic urban destinations. Key Takeaways Nature-Led Luxury Arrives in Tokyo The
Marriott International has appointed Henri Michel as General Manager of the Paris Marriott Champs-Élysées Hotel, effective February 1, 2026, marking a leadership reset following the landmark property’s major couture-inspired redesign. Paris Marriott Champs-Élysées Hotel Unveils Couture-Inspired Renovation Led by London-based design studio Muza Lab, the renovation reimagines the historic Champs-Élysées
Avani+ Lanexang Vientiane is set to open in Q2 2026, marking Minor Hotels’ second property in Laos and strengthening its footprint in the capital as Vientiane continues to develop as a regional gateway for business and leisure travel. The new-build lifestyle hotel will join Avani+ Luang Prabang, reinforcing Minor Hotels’
The Mira Hong Kong hosted its second annual Ramadan Iftar Dinner on 26 February, convening nearly 200 government officials, diplomats and tourism leaders to reinforce Hong Kong’s positioning as a Muslim-friendly destination and regional hub for inclusive hospitality, following the hotel’s recognition as Muslim-Friendly Hotel of the Year at the
Nina Hospitality has launched a major renovation of Nina Hotel Island South, repositioning the 432-room property as an urban oasis on Hong Kong Island’s south side. The transformation introduces a redesigned lobby, refreshed guestrooms an the brand’s third Nina Communal concept — strengthening the hotel’s appeal to families, business travellers
The Peninsula Paris Appointment The Peninsula Paris has appointed Luc Delafosse as Managing Director, effective 2 March 2026. He succeeds Vincent Pimont, who has been named Managing Director of The Peninsula Hong Kong, the group’s flagship property opened in 1928. Delafosse brings extensive international luxury hospitality experience, having held senior
Hilton has signed Waldorf Astoria Goa, scheduled to open in 2030 on a 20-acre South Goa beachfront site, expanding its luxury footprint in India and reinforcing investor confidence in high-end leisure hospitality across the country’s western coastline. Hilton Expands Luxury Portfolio in India Hilton (NYSE: HLT) has announced the signing
IHG Hotels & Resorts has signed Hotel Indigo Phuket Nai Yang Beach with AssetWise Public Company Limited and Rhom Bho Property Public Company Limited, marking another step in the group’s expansion across Thailand and South East Asia. Scheduled to open in 2030, the 170-key hotel will strengthen IHG’s Luxury &
Capella Kyoto will open on 22 March 2026 in Kyoto’s historic Miyagawa-cho kagai (geisha district), marking Capella Hotels and Resorts’ debut in Japan. Timed with cherry blossom season and integrated into a restored cultural precinct centred on the Miyagawa-cho Kaburenjo Theatre, the 89-room luxury hotel strengthens Kyoto’s high-end hospitality landscape
At the helm of Melia Pattaya, General Manager Javier Gimeno brings nearly three decades of international hospitality experience shaped by Spanish warmth, operational discipline, and global perspective. From his early career in Spain to leadership roles across diverse markets, his approach blends commercial strategy with cultural intelligence — a balance
Pan Pacific Hotels Group Names Kung Teong Wah Cluster General Manager for Dual Singapore Properties Pan Pacific Hotels Group (PPHG) has appointed Kung Teong Wah as Cluster General Manager overseeing PARKROYAL COLLECTION Pickering and PARKROYAL on Beach Road in Singapore. In this expanded role, Teong Wah continues to lead Pickering
Four Seasons Hotel George V, Paris has been recognised for its industry-leading sustainable supply chain, highlighting how luxury hospitality can align with environmental responsibility and social impact. Luxury Hospitality Meets Sustainability Four Seasons Hotel George V, Paris has earned the title of World’s Leading Sustainable Supply Chain Programme from the
MICHELIN has announced its 2025 Key Awards, recognizing the world’s best hotels across nearly 100 new countries There’s never been a more exciting moment for the best hotels. As MICHELIN Inspectors scoured the globe ahead of this year’s highly anticipated announcement, they found a hospitality world transformed, one defined not
Regent Bali Canggu has opened on Bali’s southwest coast, marking the first Regent property in Indonesia and debuting the world’s first Regent Spa. The launch strengthens IHG Hotels & Resorts’ reimagination of the Regent brand while expanding its luxury footprint in one of Asia-Pacific’s most competitive resort markets. A Landmark
Hilton Quang Hanh Onsen Resort has opened in Quang Hanh, expanding Hilton’s presence in northern Vietnam and introducing a large-scale onsen-integrated resort near Ha Long Bay. The 216-key property strengthens Hilton’s growth strategy in Vietnam while positioning Quang Ninh Province as a rising wellness destination. Location and Market Positioning Hilton
Mandarin Oriental has appointed Simone Biles as its first-ever Global Wellness Ambassador, marking a strategic move to strengthen the brand’s position as a leader in holistic luxury wellness. The long-term partnership signals a deeper focus on integrated wellbeing across the Group’s global portfolio, blending physical performance, mental resilience and recovery
The Peninsula Hong Kong will host its annual “Forever Begins Here” wedding showcase on 1 March 2026, inviting engaged couples to explore its harbour-front venues, bespoke wedding packages and Michelin-starred dining options in a single day. The event reinforces the hotel’s longstanding positioning as one of Hong Kong’s premier luxury
Mandarin Oriental, Bangkok celebrations with Unfolding Legacies, a multi-year programme running from January 2026 to March 2027 that honours the hotel’s heritage, community ties and cultural influence along the Chao Phraya River. The commemorative year began with a gala dinner under royal patronage, setting the tone for a programme that
Marriott Bonvoy has introduced a new series of 1-Point Drops via Marriott Bonvoy Moments, giving members access to major global music festivals including Coachella, Stagecoach, All Points East and Rock en Seine for as little as one point — signalling a strategic expansion of experiential loyalty offerings tied to live
Grand Metropolitan Hotels is advancing its Asia-Pacific expansion after senior leadership met with Vietnam’s Prime Minister Phạm Minh Chính, signalling potential investment in the country’s fast-growing tourism and hotel real estate sector. The move follows the group’s recent UK acquisition of Signature Hotels and underscores its strategy to diversify globally
(Updated February 19, 2026) Atlantis Paradise Island, owned by Brookfield Asset Management and operating under Marriott International’s Autograph Collection Hotels, has appointed Saurabh Mishra as Senior Vice President and General Manager of The Cove and The Reef. Atlantis Paradise Island Mishra brings over two decades of leadership in global luxury
InterContinental Hotels Group (IHG) has launched Noted Collection, a new premium conversion brand targeting upscale and upper-upscale independent hotels, with initial owner discussions already underway and a goal of reaching more than 150 hotels worldwide over the next decade. The move expands IHG’s premium portfolio and strengthens its appeal to
Jumeirah Capri Palace will reopen on 16 April 2026 in Anacapri, unveiling an expanded programme of Michelin-starred dining collaborations, the return of Dioriviera at Il Riccio, and new cultural and wellness initiatives that reinforce its positioning as one of Capri’s leading art-led luxury hotels. 2026 Season Launch in Anacapri Jumeirah
Club Med Kani Maldives will host the second edition of its Mumcation wellness retreat from 5–10 November 2026, expanding the premium all-inclusive brand’s women-focused travel offering amid rising demand for restorative, purpose-led holidays. A Second Edition in Club Med Kani Maldives Club Med Kani will stage the second iteration of
Le Royal Monceau – Raffles Paris has appointed Nicolas Dubort as Managing Director, marking a strategic leadership return to one of the capital’s most iconic Palace hotels. Located on Avenue Hoche in the prestigious 8th Arrondissement, steps from Parc Monceau, the Arc de Triomphe and the Champs-Élysées, the hotel is
Raffles The Butler Did It Collection is now available exclusively at Printemps New York and Printemps Paris through March 10, 2026, marking the brand’s first dedicated retail lifestyle collaboration and previewing a broader ready-to-wear and home expansion planned for 2026. A Retail Debut for Raffles Hotels & Resorts Raffles Hotels
Grand Park City Hall Singapore is offering up to 30% off rooms and suites for bookings made by 28 February 2026, targeting March school holiday, Easter and spring break travellers seeking a centrally located five-star stay in the Civic District. Central Location in Singapore’s Civic District Grand Park City Hall
Marriott International Asia Pacific Excluding China (APEC) region delivered its third consecutive year of record development activity in 2025, signing 187 deals and expanding its pipeline to more than 86,000 rooms—underscoring sustained intra-regional travel demand and continued owner confidence across key growth markets. Record Development Momentum Across APEC Marriott International
PARKROYAL on Beach Road is emerging as a top MICE destination in Singapore, offering international organisers world-class meeting facilities, seamless hybrid capabilities, wellness-focused experiences, and culturally authentic programmes — all minutes from the city’s key business and heritage districts. Why PARKROYAL on Beach Road Is a Leading MICE Venue Strategically
Marriott Bonvoy and Bank Mandiri have launched the Marriott Bonvoy Mandiri Credit Card in Indonesia, marking the loyalty programme’s first co-branded credit card in Southeast Asia and Mandiri’s first partnership with a global hospitality group. The move expands travel-rewards access for Indonesian consumers amid rising outbound and domestic travel demand.
Las Vegas Sands has appointed Patrick Dumont as chairman and chief executive officer effective March 1, 2026, succeeding Robert G. Goldstein, who will transition to senior advisor through March 2028. The move formalises a long-signalled succession plan at one of the world’s largest integrated resort operators. Leadership Transition at Las
Tonino Lamborghini Hotel Chengdu has officially opened adjacent to Tianfu Square, launching its “TL World” experiential luxury concept alongside limited Lunar New Year pre-sale packages starting February 12, 2026. The debut positions the property within Chengdu’s competitive luxury hospitality market at a peak festive travel period. A Luxury Debut in
Wynn Resorts secured 18 Forbes Travel Guide Five-Star Awards for 2026, maintaining the longest-running Five-Star record among independent hotel companies and reinforcing its leadership in global luxury hospitality across Las Vegas, Macau and Boston. Wynn Resorts once again received the highest ratings across its integrated resort portfolio in the 2026
Marriott International signed more than 200 deals in Greater China in 2025—adding over 36,000 rooms to its pipeline and delivering its second consecutive year of record growth—as luxury, premium, and select-service brands accelerate expansion across major cities and emerging destinations. What Happened Marriott International accelerated its development momentum across Greater
Raffles Grand Hotel d’Angkor Raffles Grand Hotel d’Angkor has appointed a new Director of Rooms. This new leadership ensures that the iconic 94-year-old luxury property in Siem Reap, Cambodia continues to elevate its industry-leading butler service. Jackson Kirkwood-Dowd joins Raffles Grand Hotel d’Angkor from the landmark Raffles London at The
Forbes Travel Guide (FTG) has released its 2026 Star Awards, expanding to more than 100 countries and naming a record number of new Five-Star winners — including the first-ever Five-Star cruise and cruise-ship restaurant — signalling a structural shift in where and how luxury travel is evolving. Overview Forbes Travel
Pan Pacific Hotels Group (PPHG) has promoted long-serving executive Craig Bond to Chief Operating Officer, a strategic internal appointment aimed at strengthening operational discipline, accelerating growth, and future-proofing leadership across its Pan Pacific, PARKROYAL COLLECTION and PARKROYAL brands. A strategic internal promotion for the next phase of growth Pan Pacific
Hilton has appointed seasoned luxury executive Etienne Dalançon as General Manager of the forthcoming Waldorf Astoria Kuala Lumpur, ahead of the brand’s highly anticipated Malaysian debut in late 2026. Waldorf Astoria’s growing footprint in Asia. Located in Bukit Bintang within Kuala Lumpur’s prestigious Golden Triangle, the property will introduce Waldorf
Marriott International has expanded its Good Travel with Marriott Bonvoy™ program across nearly 80 hotels in 12 APEC markets, offering guests immersive experiences that connect them with local communities and environmental initiatives. Experiential Travel Across the Region Marriott International’s newly enhanced Good Travel with Marriott Bonvoy™ program focuses on intentional
Hyatt Hotels Corporation has officially opened Hyatt Regency Zhuhai Gongbei in the city’s key border-gateway district, expanding the brand’s Greater China footprint with a meetings-led, dual-city hotel designed to capture growing business and leisure demand between Zhuhai and Macau. Overview Hyatt Regency Zhuhai Gongbei is the newest addition to the
Shangri-La Group has launched its Year of the Horse Spring Festival campaign headlined by an 88-Night Global Stay Giveaway, daily app-based games, and a creative collaboration with artist Chen Fenwan, as the hotel group seeks to drive engagement, stays, and cultural storytelling across its global portfolio during one of Asia’s
Aimbridge Hospitality, the world’s largest third-party hotel management company, has appointed Alex Fiz as President of its Latin America (LATAM) Division and All-Inclusive Division, effective March 2. The move comes as Leandro Castillo, current President of Aimbridge LATAM, prepares to retire on February 28. Castillo will remain in an advisory
深圳宝安京基华邑酒店 总经理陈微女士拥有超过二十年，洲际酒店集团和万豪酒店集团的国际酒店管理经验，她将丰富的酒店管理经验带到了深圳最具特色的豪华酒店之一。在本次采访中，她回顾了职业历程、领导理念、在竞争激烈的市场中开设新酒店的挑战，以及华邑的独特之处——从其深厚的中国文化底蕴到对卓越服务和可持续发展的执着追求。 我在深圳宝安京基华邑酒店担任总经理，负责酒店的全面运营与管理，带领团队为宾客提供高品质的服务体验，并致力于提升酒店在深圳市场的品牌影响力与业绩表现。 2. 你能告诉我们你的职业生涯，以及你如何成为总经理吗？ 我从房务运营岗位出发，逐步成长为一名总经理，职业生涯历经不同阶段：在洲际酒店集团拥有12年一线运营经验，随后于万豪酒店集团任职10年，期间担任过部门总监、驻店经理，此后重返洲际酒店集团，担任总经理一职。目前，深圳宝安京基华邑酒店是我作为总经理管理的第三个酒店项目。每一段经历与每一个角色，都让我获得了新的体悟与成长。 3. 你管理什么类型的酒店（豪华酒店、精品酒店、度假村等），这对你的日常运营有何影响？ 我目前负责管理的深圳宝安京基华邑酒店，它是洲际酒店集团旗下高端系列的全服务型五星级酒店。酒店共有242间客房，其中有13种房型，24楼是全景观的健身房和室内恒温泳池，可在游泳时欣赏远处海景、日落、飞机起降及深中通道的景色。酒店提供完善的餐饮服务，发扬以“食”与“聚”为核心的中华待客之道的艺术。 其中鲜艳餐厅共有148个座位，餐厅设计灵感源自“新安一锅鲜”食材的美食哲学：海纳百川、和而不同。菜单以“鲜”入馔，精选时令食材，提供自助餐及零点选择，国风创意融合菜单“鲜而邑见”，以四季流转作为灵感，融合不同季节的独特主题与风味，推出季度性时令菜单。彩丰楼中餐厅作为洲际酒店集团旗下高端中餐品牌，以凤凰涅槃结合当地的华邑五美作为设计灵感，融汇新中式美学精髓，秉承“一时一季·一季一食”的饮食文化理念，随二十四节气更迭，匠心呈现精致粤式佳肴。 内设6间包房及大厅36个座位。举茗邑是华邑为商务和社交度身定制的专属空间。供应中式茗茶、下午茶、结合当地非遗文化的“华邑雅集”，全方面满足客人需求。 4. 你为什么想当这家酒店总经理？ 第一次在华邑品牌酒店工作，此前在洲际酒店集团工作的品牌有假日酒店、皇冠假日酒店和洲际酒店品牌。在万豪酒店集团任职过的酒店有万丽、万豪品牌。华邑的品牌定位、独特的装修风格、传统文化品牌特色吸引我来这家酒店，对我是一次新尝试和学习，因此想加入这个项目。 5. 你在这家酒店取得了什么成就，要将努力什么目标？ 自2024年5月入职，2024年7月管理团队组建完成，筹备开业时长仅167天后成功开业，达到了业主的期待要求。后期也将继续在经营效益上回报业主，创造更多经济效益。 6. 你如何定义酒店的目的？ 成功的酒店项目有多维度的价值体现。 从客人角度给旅居客人提供家外之家的场所，通过酒店硬件、设计留下好印象；从业人员角度，以本人为例，酒店的工作给我提供了一种新的生活方式选择，在我富有热情、激情的各个年龄阶段中，在不同的城市与不同的团队合作，结识许多朋友，有工作伙伴、合作伙伴。让我可以通过这种生活方式或在职场生涯的不同阶段达成不同目标，同时拓展朋友圈。 7. 在你看来，哪些因素有助于提供优质的客户服务？ 我认为主要是两个大方面有助于提供优质的客户服务。第一是服务相关的设施设备，酒店的硬件条件。第二是员工团队的成熟度，是否经历过良好的培训、服务技能技巧达到足够的熟练程度来完成工作。同时雇主提供的工作待遇和条件使员工团队稳定，更容易保持服务品质的持续性。 8. 你如何激励和发展团队，以提供卓越的客户服务？ 洲际集团有完善的团队招募培训、绩效考核评估以及高潜质员工发展的培训项目课程，可以帮助酒店在整体人才管理上提供系统化的发展管理。激励发展团队主要是几个方面。 第一，是绩效评估和考核的机制能够持续性激励团队，以季度为单位给予团队工作表现反馈从而激励团队，不断进取。第二，针对高潜质员工制定的个人发展计划，有相应洲际集团培训课程，如从员工到主管级、主管到经理级、经理级到总监级、总监级到酒店副总级别的研讨会或项目计划，总经理的优才培养计划等。 在工作中不断识别，培训、培养并发展团队的高潜质员工，使酒店在工作运转中培养后备力量，以发展、激励员工，为客户提供卓越服务。我会以身作则并充分理解和运用IHG的强大系统和资源来不断激励和发展团队。 9. 你采取了哪些步骤来个性化客人体验，尤其是针对回头客？ 我们分为三个主要阶段确保客人在店体验。 第一是到店前阶段，宾客服务团队给客人发短信，告诉客人相关资讯、欢迎客人到店、确认客人行程安排和哪些需要酒店帮助，并为客人的入住做好充分准备。 第二是在店居停阶段，客人入住后，运营团队会关注客人需求和习惯，尤其是回头客人及贵宾的体验，宾客服务团队添加客人微信，成为贴身管家。针对客人的需求提供个性化服务，提升客人体验。 第三是离店阶段，酒店有系统自动发布调查问卷问询客人体验，宾客服务团队也会给客人打回访电话，以了解客人在店期间的体验。如在客人离店前已经和客人了解体验，如有问题我们会在客人离店前即刻解决，不会等客人离店后再跟进和解决问题。 10. 你如何平衡高端旅客和精打细算旅客的需求？ 因为市场竞争非常激烈，我们虽然是洲际集团旗下高端系列的五星级酒店，我们要兼顾高端旅客和精打细算旅客的需求。比如我们推出的餐饮产品，会针对于高端客户或有商务宴请需求的客人，彩丰楼中餐厅提供包房和总厨定制菜单。针对精打细算的客人，会提供大厅午晚市任点任食的产品。我们会提前去分析客源市场的情况，针对我们想要抓取的客源制定相应产品，精准将产品推送给客户选择。 因为生意板块的组成是动态的板块，每个季度我们的不同渠道客户的比率根据当时市场情况也会有变化。如在有展会期间，酒店的商务宴请客人占比更多，节假日或暑假期间精打细算的家庭客人占比会增高。因此最重要是根据客源市场进行精准分析，制定差异化产品。 11. 你在酒店管理和酒店业方面受过哪些教育？ 我所受的酒店业教育以大学的酒店管理专业为基础。这一系统性的专业学习，为我构建了酒店运营与服务的理论框架，也为后续在洲际、万豪等国际酒店集团长达二十余年的实践与发展奠定了重要根基。 12. 你的酒店如何与当地旅游业互动？这种联系对你的品牌有多重要？ 我们始终将自身视为深圳宝安旅游生态的重要一环，与当地文旅局及旅游业界保持着紧密、积极的战略合作关系。这种互动至关重要，它是我们品牌扎根本地、与城市共同成长的核心。 例如，在酒店开业之际，我们荣幸地邀请到区文旅局领导共同启动，这不仅是品牌的首次本地亮相，更是一次向业界与市场郑重介绍华邑品牌“中华待客之道”的契机。这种深度捆绑，极大地提升了我们在大湾区市场的品牌辨识度与美誉度，也让我们能更精准地将本地文化精髓融入宾客体验。 13. 你会向酒店客人推荐哪些景点？ 都市滨海休闲：我首推西湾红树林公园，这里是观赏滨海日落、感受深圳慢生活的绝佳去处。而欢乐港湾的地标“湾区之光”摩天轮，则是体验深圳现代浪漫与城市天际线的必游项目。 自然与人文漫步：若想登山览城，铁仔山公园的观景台可俯瞰宝安壮阔的城市画卷；对于有祈福或文化探寻兴趣的客人，岭南名山凤凰山以及承载深圳1700年历史的南头古城，都能带来深度的文化沉浸。
At the helm of HUALUXE Shenzhen Bao’an, General Manager Angie Chen brings more than two decades of international hospitality experience across IHG and Marriott to one of Shenzhen’s most distinctive luxury hotels. In this interview, she reflects on her career journey, leadership philosophy, the challenges of opening a new hotel
Marriott International has launched its first Apartments by Marriott Bonvoy property in Greater China with the opening of Artik Suzhou, marking a strategic push into longer-stay, residential-style hospitality as demand grows for more spacious, locally immersive accommodation in major Chinese cities. Artik Suzhou opens as brand’s Greater China debut Marriott
IHG Hotels & Resorts has launched voco Bangkok Surawong, bringing its fast-growing premium voco brand to Thailand for the first time with a heritage-led redesign, sustainability-focused guestrooms, and a neighbourhood-rooted experience in one of Bangkok’s most dynamic districts—at a time when international hotel brands are accelerating expansion across Southeast Asia.
The Ritz-Carlton, Beijing, in collaboration with Wellendorff, a German jewelry brand, presents the “Eternal Love” afternoon tea collection. 北京丽思卡尔顿酒店携手德国百年奢华珠宝品牌Wellendorff华洛芙， 以品牌2026情人节系列产品中的四款耀目金饰为灵感，匠心打造「挚爱永恒」联名下午茶。 「挚爱永恒」联名下午茶将于2026年2月6日至05月10日 期间于酒店大堂酒廊限时发售，门市价为798元/套，线上福利价698元/套。预定致电：010-5908 8180。 购买此下午茶的宾客不仅可以享受传奇、雅致、灵感合一的丽思卡尔顿下午茶体验，还可获得华洛芙品牌家族杂志，以 133 年传承与精湛工艺，铸就「爱与永恒」。 此次华洛芙「挚爱永恒」联名下午茶共呈 5 款品牌主题甜品、4 款匠心咸点、2 款司康及 1 款特调主题饮品，让珠宝故事在味蕾上悉数绽放。 北京丽思卡尔顿酒店 +86 10-5908 8888 北京 朝阳区 建国路甲 83A 华贸中心 100025 也读 Interview with Ritz-Carlton Multi-Property GM
La Vie Hotels & Resorts strengthens its Philippine presence, taking management of Hotel Casiana & Events Center in Tagaytay and overseeing the development of Grand Casiana Hotel Mexico in Pampanga, targeting leisure and business tourism growth. La Vie’s Philippine Expansion Strategy Following the launch of its Philippine office in early
2026 is the Year of the Horse, and a fun-filled festival across many countries in Asia. Here is a compilation of hotel and resort options offering a little something special on Feb. 17 as they mark Chinese New Year and Tet in Vietnam. Feast & Fire at Banyan Tree Samui
Accor’s Fairmont Haoi has opened as the Farimont brand’s first Vietnam property in the heart of the capital’s Old Quarter, blending heritage-led design with large-scale hospitality and events infrastructure at a time when global luxury brands are intensifying their presence in Southeast Asia’s gateway cities. Fairmont’s debut in Vietnam Fairmont
IHG Hotels & Resorts’ Vignette Collection has hit 10 open properties across Greater China, underscoring how luxury lifestyle hotel conversions and urban-renewal projects are becoming a core growth pathway as travellers increasingly prioritise place-led, experience-driven stays over standardised hospitality. A milestone for IHG’s luxury and lifestyle strategy IHG Hotels &
Minor Hotels has announced the appointment of Winston Gong as General Manager of Avani Kota Kinabalu, ahead of the hotel’s scheduled opening in Q2 2026. The appointment comes as the property enters its final pre-opening phase and accelerates preparations across operations, commercial strategy, and guest experience delivery. Winston Gong joins
Hyatt’s newest Shanghai property has opened inside the landmark ITC Xujiahui complex, blending nostalgia-led design with modern luxury at a prime heritage-location—signaling how global hotel brands are increasingly using culture-led storytelling to differentiate high-end urban hotels in China. Nostalgia-led design in a heritage district Andaz Shanghai ITC occupies one of
Accor has launched an ALL Accor app inside ChatGPT that allows travellers to search for hotels using conversational prompts, view rates (including loyalty-member prices), and then complete bookings on Accor’s secure platform. The move matters now because major hotel groups are racing to embed booking and discovery into AI interfaces
I stayed at the Artyzen Grand Lapa Macau in December while attending the Stelliers Greater China 2025 Hoteliers of the Year. With networking and gala events on the agenda, I was looking for a hotel that offered both comfort and convenience — a place where I could relax, work, and
The 2026 Black Pearl Restaurant Guide has named five IHG Hotels & Resorts restaurants in mainland China, marking multiple consecutive years of Diamond recognition and underscoring how consistent culinary capability—rather than one-off innovation—is becoming a decisive differentiator in premium hotel dining. Overview The 2026 Black Pearl Restaurant Guide has officially
Hilton has opened two new hotels in Makkah — DoubleTree by Hilton Makkah Aziziyah and Wirgan Al Noor, Tapestry Collection by Hilton — almost doubling its footprint in the Holy City at a time when demand for quality, pilgrimage-ready accommodation continues to grow What Happened Hilton has expanded its presence
Alma Resort on Cam Ranh’s Long Beach has rolled out a seven-day Tet programme featuring cultural performances, craft workshops, family activities, wellness experiences and themed dining, highlighting how large-scale family resorts in Vietnam are turning Lunar New Year into an immersive, multi-generational travel moment as demand peaks in February. A
Sofitel Legend Metropole Hanoi has unveiled a multi-day Tet programme spanning performances, craft workshops, themed dining and curated retail offerings, signalling how heritage hotels in Vietnam are positioning Lunar New Year as a signature cultural and experiential season for domestic and international guests. Sofitel Legend Metropole Hanoi’s Tet Space: Feb.
Azerai Resorts has unveiled comprehensive Tet programs at Azerai La Residence, Hue and Azerai Ke Ga Bay, blending traditional Vietnamese rituals with curated dining, wellness, and family activities — a timely showcase of how luxury resorts are localizing Lunar New Year experiences as travel demand rebounds in February. Azerai La
Hilton, Hyatt, and IHG Hotels & Resorts have jointly released a free, survivor-informed human trafficking prevention training for the entire hospitality sector, the first time the three groups have collaborated on such an initiative—timed to strengthen industry preparedness ahead of large-scale U.S. events in 2026. What the training includes The
Bangkok’s Chinese New Year calendar is set for a major uplift as centralwOrld confirms its largest-ever celebration for 2026, positioning the capital as a regional festive hub through a six-day, multi-agency cultural programme that blends heritage, tourism, and large-scale public activation. Landmark Chinese New Year Event Anchors Bangkok’s 2026 Festive
InterContinental Washington D.C. The Wharf has expanded its executive leadership with the appointments of General Manager Stefan Mirevski, Sales and Marketing leader Tyler Jones, and luxury sales veteran Monique Harrison as the waterfront hotel positions itself for increased global attention ahead of America’s 250th anniversary. The hotel has announced a